Iloilo10.71405100,
122.55273200,
West Diversion Road, Mandurriao, Iloilo City(Show on Map)
8.3
Very Good
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Summary of reviewsInjap Tower Hotel in Iloilo City is highly praised for its exceptional location, situated directly across from SM City Iloilo mall, providing guests with convenient access to shopping, dining and various other activities. The central position facilitates easy commutes to local tourist attractions and essential amenities, making it an ideal choice for both leisure and business travelers.
The hotel's dining options receive commendations, particularly the Horizon Café where the food is described as delicious and flavorful, supported by courteous and attentive staff. The breakfast experience, while praised for breathtaking views and quality, leaves room for improvement with guests desiring more variety and fresher selections. Nonetheless, the inclusion of breakfast in the room rate is appreciated.
Guest rooms are recognized for being clean, spacious and well-equipped with amenities like microwaves and refrigerators. Comfort is further enhanced by the cozy beds and the pleasant views from higher floors. However, some rooms show signs of aging with issues such as peeling wallpaper and inconsistent water pressure, suggesting a need for updates and more meticulous maintenance.
Housekeeping generally receives high marks for maintaining clean rooms and providing fresh towels and bottled water. While most areas are tidy, improvements are needed in certain aspects like addressing dusty furniture and occasional pest issues.
The hotel staff stands out for their exceptional friendliness, helpfulness and professionalism. Efficient front desk operations, prompt assistance to guest requests and a welcoming atmosphere significantly enhance the overall experience.
Wi-Fi connectivity at the hotel garners mixed reviews. Many guests benefit from strong and fast internet thanks to individual room modems, but some experience intermittent connectivity and slow speeds.
Fitness amenities, including a gym and swimming pool, present both positives and areas needing attention. Guests appreciate the equipment variety and presence of a pool, although maintenance issues and limited gym equipment are noted.
Parking at the hotel offers safety and convenience at no extra cost, yet the limited and crowded space can pose challenges for some guests. Navigating narrow driveways further impacts the parking experience, although the secure parking provides peace of mind.
The family-friendly environment is appreciated with the hotel offering a safe and comfortable stay for families. Extended pool hours and spacious rooms cater well to family needs, despite limited indoor activities for children.
Overall, Injap Tower Hotel provides a satisfying stay with its strategic location, friendly staff and comfortable rooms. Improvements in maintenance and a broader dining selection could further enhance the guest experience. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
Located near SM City Iloilo, Injap Tower Hotel provides families with a convenient and comfortable stay. The hotel features an indoor pool and easy access to shopping and dining options.
Hotel with Swimming Pool
Injap Tower Hotel features an indoor pool. It also offers comfortable rooms and is located near many commercial establishments. The hotel provides essential amenities for a pleasant stay.
Outdoor Pool
Business Hotel
Located on West Diversion Road, Injap Tower Hotel provides decent accommodations and services. It's a good option for budget-conscious business travelers.
Hotel with Parking
Offers parking facilities, ensuring guests have a secure place to park their vehicles. Its central location makes it easy to access various attractions and business areas, making it convenient for travelers. The hotel also has an indoor pool and fitness center.
Cheap Hotel
This hotel offers affordable rooms and is connected to a shopping mall, providing convenience for dining and shopping. It is strategically located in the heart of Iloilo City.
Accessible Hotel
Injap Tower Hotel is wheelchair accessible, including accessible parking and registration desk. The property has elevators and well-lit paths to the entrance, facilitating easier movement for guests with mobility needs.
Hotel with Gym
This hotel offers an indoor pool and a fitness center. The gym facilities are located on the 5th floor and are available from 6:00 AM to 8:00 PM daily.
3-Star Hotel
This hotel features an indoor pool and a fitness center, offering recreational amenities. It is conveniently located near Plazuela de Iloilo and SM City Iloilo, making it ideal for guests who enjoy shopping. The hotel also offers complimentary Wi-Fi and concierge services.
Hotel Taking Steps Towards Sustainability
Hotel near Nightlife Spots
Hotel with Outdoor Pool
Room Types
Standard Double or Twin RoomFeaturing free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The twin/double room's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. The air-conditioned twin/double room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.
Standard Single RoomOffering free toiletries and bathrobes, this single room includes a private bathroom with a shower, a bidet and a hairdryer. The single room's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. The air-conditioned single room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.
Standard Triple RoomOffering free toiletries and bathrobes, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The triple room's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The air-conditioned triple room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit offers 2 beds.
Guest Reviews
8.3
Very Good
Location
Injap Tower Hotel garners acclaim primarily for its exceptional location. Situated directly opposite the expansive SM City Iloilo mall, guests find it incredibly convenient for shopping, dining and various other activities. The accessibility is greatly appreciated with many noting the ease of transport options and proximity to local restaurants, cafes and other establishments. The hotel's strategic placement not only makes it close to essential amenities but also to tourist attractions, making it a prime hub for both leisurely explorations and business visits. Adding to its allure, the location connects seamlessly to necessary services like convenience stores and transportation terminals, enhancing guests' overall stay experience. The central position allows for straightforward commutes to different parts of the city, including a short drive to the airport. This convenience factor, coupled with friendly staff and clean, comfortable rooms, ensures the hotel remains a preferred choice for visitors looking for value and accessibility in Iloilo.
Breakfast
Located on the top floor of Injap Tower Hotel, the breakfast experience delivers mixed reviews from guests, but largely leans toward the positive side. The morning meal is commended for its breathtaking views, making the start of the day quite memorable for many visitors. Guests often appreciate the ample and good quality options available, highlighting the sumptuous and delicious flavors of the food served. Yummy dishes and a fair selection of choices are commonly mentioned with the breakfast buffet providing a decent spread for its price.
However, some guests have noted areas for improvement. There's a recurring desire for a broader variety, especially in terms of international cuisine and Western food options. Despite the inherent quality of the food, the selection of fruits, in particular, seems to be limited and not always fresh. Others pointed out that breakfast can feel overpriced for the variety offered and there have been occasional remarks about the quality not meeting expectations.
For travelers more attuned to international fare, the breakfast might appear somewhat limited and sparse. Nevertheless, the convenience of having breakfast included in the room rate is a plus for many and the views from the breakfast area truly enhance the dining experience. Overall, the breakfast at Injap Tower Hotel receives praise for its taste and convenience, even if there is room for improvement regarding the diversity and freshness of the food selections.
Dinner
Injap Tower Hotel's dining experience generally leaves a strong impression on guests, particularly thanks to the quality of food and attentive staff at the Horizon Café. Many guests found the food to be delicious with tasty and flavorful selections available. The café offers a mix of local and international dishes, providing a broad range of options for diners. Several reviewers praised the affordability of the food and the overall experience was described as good with some guests expressing their intention to return for future meals.
The staff received commendations for their courteous and attentive service, including thoughtful gestures such as advising guests on menu choices. This level of care contributed positively to the dining experience. Room service also received mentions with guests appreciating the convenience of ordering food directly to their rooms.
Despite these positives, there were occasional disappointments noted, particularly concerning the evening meals and food quality. Some guests found the dinner prices to be on the higher side and a few had issues with food availability or taste. However, the positive remarks about the amazing restaurant and enjoyable lunch selections suggest that these issues were more the exception than the norm.
Overall, the dining options at Injap Tower Hotel are well-regarded with a few areas for improvement, but generally providing a satisfying gastronomic experience.
Rooms
Injap Tower Hotel offers rooms that are generally clean, spacious and equipped with useful amenities such as microwaves and refrigerators. Guests often praise the comfort of the beds and the room’s coziness. The hotel's location is highly convenient, situated directly across from SM Mall, making it easy for guests to shop and dine. Views from higher floors are also appreciated, adding a pleasant touch to the stay.
However, the rooms show signs of age and could benefit from updates and maintenance. Issues such as peeling wallpaper, malfunctioning air conditioning and inconsistent water pressure in the showers have been noted. Some guests experienced problems with cleanliness, including presence of ants and small cockroaches, as well as foul odors coming from the bathroom. Additionally, several amenities like TV remotes, blinds and key cards sometimes malfunction, causing inconvenience.
Despite these shortcomings, many guests feel the rooms provide good value for the money, given their size and the hotel’s prime location. Improvements in upkeep and addressing the aging infrastructure could significantly enhance the overall guest experience.
Beds
Injap Tower Hotel offers a generally positive experience when it comes to their bedding. Guests frequently note that the beds are comfortable, clean and conducive to a good night's sleep. Many found the mattresses very comfortable and the beds to be of good size. The pillows are highlighted as extremely comfortable by some, making for a restful stay. Guests appreciate the cleanliness of not only the bed but also the rooms as a whole.
However, there are occasional concerns. Some guests felt that the quilts were too heavy and warm, suggesting that lighter top sheets would be appreciated. A few found the beds too soft, even to the point of causing back pain, while others described them as hard as a rock, indicating some inconsistency in mattress firmness. Issues were also raised about worn-out towels and sheets that need replacement and a minority mentioned unpleasant smells from the beds or battered linen.
Overall, while Injap Tower Hotel largely impresses with its comfortable and clean beds, there is room for minor improvements to ensure every guest has a uniformly positive experience.
Cleanliness
Injap Tower Hotel in Iloilo City has garnered praise for its housekeeping with several guests noting the excellence in daily room cleaning and the provision of bottled water and fresh towels. The hotel’s rooms and pool area particularly stood out for their cleanliness. Guests often commented on the tidy and comfortable state of their rooms and appreciated the good service provided by the hotel staff.
However, some areas raised concerns among guests. Reports of dusty furniture, bathroom walls and mold in certain areas indicate that some rooms may require more meticulous maintenance. Additionally, a few guests experienced issues with outdated facilities, such as worn-out towels, peeling wallpaper and slow elevators. Presence of ants, cockroaches and occasional unpleasant odors were also noted, indicating a need for pest control and better hygiene practices in some parts of the hotel.
Despite these challenges, reviews indicate that when rooms are properly cleaned and maintained, they offer a comfortable stay. The hotel's proactive staff played a major role in resolving issues, such as water pressure problems and ensuring the rooms are ready for new guests. The excellent location of the hotel is an added bonus for visitors exploring Iloilo City. While cleanliness and maintenance need improvement in certain areas, the positive experiences noted by numerous guests suggest that Injap Tower Hotel still holds potential for a satisfactory stay.
Staff
Injap Tower Hotel stands out for its exceptional staff who consistently receive high praise from guests. From the front desk to the bell personnel and security guards, the team embodies friendliness, helpfulness and professionalism. Guests repeatedly highlight the accommodating nature of the staff, who are always ready to assist with a smile. The front desk, in particular, is noted for handling check-in and check-out processes smoothly and efficiently.
Visitors appreciate the attentive service with immediate responses to requests and a genuine effort to resolve any issues. The hotel’s concierge and housekeeping teams are also commended for their courtesy and excellent service. Many guests mention individual staff members who provided outstanding assistance, like ensuring early check-ins or accommodating special guest needs like rented bikes.
Overall, the staff at Injap Tower Hotel create a welcoming and efficient atmosphere that significantly enhances the guest experience. Their superb customer service, combined with the hotel’s amenities like a gym and swimming pool, makes for a pleasant and fulfilling stay.
Wi-Fi
Injap Tower Hotel provides a mixed experience when it comes to Wi-Fi connectivity. Many guests praise the hotel for having strong and excellent Wi-Fi with some noting that each room is equipped with its own modem, ensuring fast and sufficient internet access. Good Wi-Fi connections have been consistently highlighted by multiple visitors, making it suitable for basic internet needs and casual browsing.
However, a significant number of reviews indicate that not all guests have had a seamless experience. Some encountered intermittent connectivity and slow browsing speeds with complaints about the internet not being stable and requiring frequent reboots. Several guests mentioned their disappointment with the poor and bad internet service with some even having issues where the Wi-Fi was not strong enough inside their rooms or did not work on their devices, particularly laptops.
Overall, while some guests find the Wi-Fi services at Injap Tower Hotel satisfactory, others have faced challenges, suggesting that the quality of internet connectivity might vary from room to room or depend on the occupancy and time of use.
Gym
Injap Tower Hotel's gym presents a blend of advantages and areas for improvement as noted by guest reviews. On the positive side, the gym is recognized for having versatile equipment and offering multiple fitness options, which can cater to various exercise routines. The availability of a fitness center is a notable benefit for those looking to maintain their fitness regimen while traveling. The presence of a swimming pool alongside the gym is an added amenity that appeals to guests seeking wellness facilities.
However, the gym falls short in several areas according to the reviews. There are mentions of a lack of proper maintenance with broken appliances and a treadmill that needs fixing. The equipment selection is relatively sparse, primarily limited to a treadmill and a stationary bike and guests have expressed a need for more varied and functional gym equipment. Additionally, the gym being closed at times negatively impacts the convenience for guests.
Moreover, the hotel has received feedback concerning the slow elevator service, which could be an inconvenience for guests trying to access the gym or other facilities quickly. Overall, while Injap Tower Hotel provides basic fitness amenities, there is substantial room for upgrades and maintenance to meet guest expectations fully.
Pool
The Injap Tower Hotel's swimming pool receives mixed feedback from its guests. On the positive side, some visitors appreciate that the pool is sparkling clean and functional, highlighting its suitability for doing laps despite its simplicity. The pool's location on the 5th floor and indoor setting is also noted as a favorable aspect with several guests expressing enjoyment of the facility.
However, various concerns detract from the overall pool experience. Several reviews mention the pool being outdated, dirty and subject to overcrowding by families and children. Issues like high chlorine levels and the pool being too cold without a heater are frequently cited. Additionally, problems with the surrounding pool area and its amenities, including major repairs needed in the pool bathroom and scaffoldings detracting from the view, are evident.
The pool's operating hours also seem to be a point of contention with closures at 8 PM and limited use frustrating some guests. Overall, while some guests find the pool satisfactory, others feel it falls short in several areas, indicating a need for improvements and better maintenance.
Parking
Parking at the Injap Tower Hotel generally receives mixed feedback from guests. On the positive side, the parking is described as good, safe and free and the garage facilities are found to be helpful and good. Guests also mention that parking is easily available. However, there are several downsides noted. The parking garage is often crowded and space is described as limited and inadequate. The parking area can be difficult to navigate with narrow and uphill driveways, making it hard for vehicles to access. Additionally, there is no designated car drop-off area, which adds to the inconvenience. Despite the challenges, some guests appreciate the availability and safety of the parking provided.
Family
Injap Tower Hotel is well-regarded for its family-friendly environment, offering a sense of security and safety for both kids and adults. Families appreciate the extended pool hours, although the pool area can get crowded with children. The hotel is particularly suited for family business stays with room sizes that comfortably accommodate multiple guests. Despite some limitations in the variety of indoor activities for children, visitors generally find it an excellent choice for family visits with many reporting that they felt safe and well-cared for during their stay.
3 Star
Injap Tower Hotel offers budget-friendly accommodations with all essential services functioning well. It provides very good value for money with pleasant guest treatment. The hotel is described as very nice, highlighting positive experiences. However, it aligns with a general three-star standard with some comments noting that renovations are needed and the hotel shows signs of being dated. Cleanliness and basic amenities meet average expectations for a three-star rating. Overall, Injap Tower Hotel is a solid choice for those seeking economical lodging with satisfactory services.
Business
Injap Tower Hotel proves to be a convenient choice for business travelers, especially given its strategic location across from Telus offices. The efficiency in the check-in and check-out process is consistently highlighted, allowing busy professionals to focus more on their work commitments. The hotel also supports business activities with a variety of amenities, including indoor networking spaces and easily arranged business meetings. While the conference rooms might need better maintenance, the overall facilities cater well to the needs of business purposes, making it a reliable option for those traveling for work.
Accessible
Injap Tower Hotel stands out for its unbeatable accessibility and convenience, making it a budget-friendly option for travelers. Guests frequently highlight the hotel's prime location, which is conveniently close to various key spots in the city, including malls, convenience stores, 7-11 outlets and public transport. Its central location ensures that shopping centers, restaurants and cafes are within easy reach, enhancing the overall convenience for visitors. Accessibility extends even to the parking garage, which adds another layer of ease for those traveling by car. Whether for short walks to nearby attractions or easy access to public transport, Injap Tower Hotel proves to be a highly accessible and practical choice for any traveler.
Yes, Injap Tower Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Injap Tower Hotel.
No, Injap Tower Hotel doesn't allow dogs.
Yes, parking facilities are available at Injap Tower Hotel.