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Summary of reviewsWoodlands Lodge Ilford, located in a serene and accessible neighborhood in Ilford, has garnered praise for its strategic location. Guests appreciate its proximity to shops, restaurants, a library, a mall, markets and convenient public transport links. Despite being 1.5 miles from the nearest metro station, the hotel remains well-connected, offering a good base for both exploration and family visits in Ilford.
Breakfast at the hotel, while included, has received mixed reviews. Some guests find the simple, continental breakfast sufficient, while others are disappointed by the limited variety and availability. The breakfast selection is modest, typically featuring basic items like bread, butter, cereal and beverages.
Reviews about the rooms are varied. Some guests describe the rooms as clean and spacious, ensuring a comfortable stay. However, issues such as inconsistent cleanliness, offensive odors and lack of basic amenities are prevalent. The temperature control and comfort also vary with complaints about flat pillows and discomfort from noise and fire alarms. The bathroom facilities are frequently criticized for poor hygiene.
Cleanliness remains a contentious point with some guests praising the hotel as super clean, while others report dirty carpets, bedding and common areas. The shared kitchens and bathrooms often fall short of acceptable hygiene standards.
The staff at Woodlands Lodge Ilford generally receive favorable mentions for their friendliness, professionalism and attentiveness. Many guests found the reception courteous and the night staff attentive, contributing positively to the hotel's atmosphere. However, there are occasional reports of unprofessional behavior from certain staff members.
The Wi-Fi service is widely criticized with many guests experiencing poor or nonexistent connectivity, especially in rooms located upstairs. This has led to dissatisfaction, as the internet service does not meet expectations.
Finally, the beds at Woodlands Lodge Ilford evoke mixed reviews. While some guests appreciate the cleanliness of the linens and find the beds comfortable, many others report discomfort due to stiff, broken or poor-quality mattresses and pillows. Serious concerns such as bed bugs and dirty bedding have also been noted.
In summary, while Woodlands Lodge Ilford boasts a convenient and peaceful location with friendly staff, there are significant areas for improvement, particularly in room cleanliness, Wi-Fi reliability and bed quality to enhance the overall guest experience. Show more
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Categories
Hotel with Free Wi-Fi
The Woodlands Lodge Ilford provides guests with free Wi-Fi.
Hotel with Parking
This lodge provides parking facilities for guests.
Hotel for Honeymoon
Family Friendly Hotel
Room Types
Single Room with Shared BathroomProviding a tea and coffee maker, a wardrobe and a carpeted floor, this single room includes a shared bathroom. The single room provides heating. The unit offers 1 bed.
Double RoomThis double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Twin RoomThis twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Triple RoomThis triple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Quadruple RoomThis quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Single RoomThis single room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Double Room with Shared BathroomFeaturing a tea and coffee maker, a wardrobe and a carpeted floor, this double room includes a shared bathroom. The double room features heating. The unit has 1 bed.
Twin Room with Shared BathroomOffering a tea and coffee maker, a wardrobe and a carpeted floor, this twin room includes a shared bathroom. The twin room offers heating. The unit offers 2 beds.
Basic Triple Room with Shared BathroomProviding a tea and coffee maker, a wardrobe and a carpeted floor, this triple room includes a shared bathroom. The triple room provides heating. The unit offers 2 beds.
Family Room with Shared BathroomFeaturing a tea and coffee maker, a wardrobe and a carpeted floor, this family room includes a shared bathroom. The family room features heating. The unit has 2 beds.
Guest Reviews
4.2
Rated
Location
Woodlands Lodge Ilford enjoys a generally positive reception regarding its location. Situated in a pleasant neighborhood of Ilford, the hotel offers a serene and peaceful environment ideal for relaxation but is still close to various amenities. Guests appreciate the convenience of being near shops, restaurants, a library, a mall and markets, making it an accessible option for those looking to explore the area. The hotel is well-served by good public transport links, although it is noted to be 1.5 miles from the nearest metro station, which some find a bit far. Despite this, it remains close to convenient stores and a tube station, facilitating ease of movement around the city. While the area is generally quiet, contributing to a restful stay, parts of Ilford where the hotel is located can be quite busy. Some guests have mentioned the hotel can be a little hard to find on foot. Overall, the hotel serves as a good base for seeing family or exploring Ilford, combining a peaceful setting with proximity to essential amenities.
Breakfast
Breakfast at Woodlands Lodge Ilford receives mixed feedback from guests. While some found the breakfast to be modest, simple and even a nice touch, others were not as impressed. Several reviews noted the limited variety, highlighting that the offering typically included basic items like bread, butter, jam, cereal and tea or coffee. Certain guests felt that the breakfast was disappointing with descriptions ranging from nothing to eat but simple carbs to being downright poor and not meeting expectations. However, a few guests appreciated the availability of a continental breakfast and found it sufficient to start their day. Timing and presentation also appeared to be a concern with breakfast only available from 7:30 to 8:30 AM and some guests arriving to find little to nothing left. While the breakfast is included, many guests suggest it's more about simplicity rather than indulgence.
Rooms
Woodlands Lodge Ilford presents a mixed picture based on guest reviews about the rooms. While some guests appreciated the rooms as clean, spacious and comfortable, others found them dirty and unkempt. The cleanliness seems inconsistent with several reviewers noting dirt, odors of cigarettes and urine and mold. Basic amenities were sometimes missing, such as cups, kettles and functioning showers.
The rooms varied in size with some being spacious enough for a comfortable stay, while others were described as very small. Temperature control was an issue with rooms either too hot or freezing cold. Comfort also varied with some rooms having flat pillows and uncomfortable mattresses.
The bathroom facilities received poor reviews, frequently cited as dirty and moldy with some shared bathrooms falling below basic hygiene standards. Noise was another problem due to loud neighbors and fire alarms, contributing to a less restful stay.
Overall, while there are pockets of positive feedback about comfort and space, the general consensus points to significant improvements needed in cleanliness, amenities and maintenance to elevate guest experiences.
Beds
Woodlands Lodge Ilford seems to have a mixed reputation when it comes to the quality of its beds and bedding. On the positive side, multiple reviews highlighted that the bedding and towels were nice and clean and some guests found the beds to be comfortable with clean linens. However, many guests experienced significant issues. A recurring theme is the discomfort of the beds; complaints include beds that are stiff, uncomfortable, broken and mattresses that are old and cheap. Pillows are often described as very thin, small and poor in quality.
Additionally, some guests reported more serious concerns such as bed bugs, dirty beds and broken beds that sunk in the middle or were even bitten off in parts. A few noted that the beds were creaky, adding to the discomfort. Overall, while cleanliness of the linens is commendable, major improvements are needed in the quality and maintenance of the beds and mattresses to enhance guest comfort.
Cleanliness
Woodlands Lodge Ilford has received mixed feedback regarding its cleanliness. On the positive side, some reviews praise the place as super clean, giving hygiene a perfect score. However, a substantial number of guests have expressed concerns about the overall cleanliness and maintenance of the hotel. Numerous reviews highlight issues such as dirty and dusty carpets, filthy bedding and generally unclean rooms. Several guests also commented on the unhygienic conditions of the shared kitchens and bathrooms, citing mold, grime and cigarette ash left by previous occupants. Additionally, some reviews point out neglected common areas and exterior spaces, contributing to an uncomfortable atmosphere. Overall, while there are some mentions of good hygiene, the predominant sentiment indicates a need for significant improvement in cleanliness and upkeep.
Staff
Visitors to Woodlands Lodge Ilford have had varied experiences with the staff, but a number of positive aspects stand out. Many guests have praised the team for being friendly, helpful and attentive. Specific mentions include professional and welcoming interactions, particularly highlighting courteous individuals at reception and attentive night staff. The environment is frequently described as clean with staff efforts contributing significantly to this positive ambiance.
However, it's important to note that some guests have also reported less favorable encounters, describing certain staff members as unprofessional, rude or unhelpful. These less positive interactions have affected the overall impressions of some visitors. Despite these mixed reviews, a notable portion of guests have appreciated the kindness and professionalism of the hotel staff, suggesting that experiences can significantly vary.
Wi-Fi
The guest reviews for Woodlands Lodge Ilford highlight consistent issues with the Wi-Fi service. Many visitors experienced either no Wi-Fi access in their rooms or found the internet signal to be very poor, particularly upstairs. Some guests mentioned that the Wi-Fi was intermittent and generally unreliable. While one review noted the Wi-Fi as merely okay, most pointed out that the internet either didn't work at all or failed to meet expectations. Overall, the Wi-Fi service did not live up to what was promised, leaving several guests dissatisfied with their internet experience.
No, Woodlands Lodge Ilford doesn't have any pool.
No, a spa isn't available at Woodlands Lodge Ilford.
No, Woodlands Lodge Ilford doesn't allow dogs.
Yes, parking facilities are available at Woodlands Lodge Ilford.