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Summary of reviewsKeles Hotel in Rize, Turkey, receives widespread acclaim for its prime location in the city's vibrant center. Guests enjoy the convenience of being steps away from a variety of local attractions, shops, cafes, restaurants, and essential amenities, all contributing to a fulfilling stay. The hotel's central position is a significant highlight, paired with an excellent price-performance ratio. Despite some mentions of room issues, the strategic location and cleanliness of the hotel more than compensate for these flaws.
The breakfast offerings at Keles Hotel are generally well-received, with guests appreciating the wide variety of fresh and tasty options available. The breakfast buffet includes notable local touches, such as traditional Turkish dishes, and features dishes like the highly praised omelets. The attentive staff further enhance the morning dining experience, despite some wishes for more menu variety.
Room accommodations at Keles Hotel are marked by spaciousness and cleanliness, with bright, well-maintained areas that guests find refreshing. Although the hotel exhibits signs of age, particularly in furnishings and some facilities, the overall room experience remains satisfactory, underlined by comfortable beds and effective daily cleaning services.
Cleanliness is a major strength at Keles Hotel, with the establishment maintaining a pristine environment. Guests frequently commend the outstanding state of the rooms and the efficient cleaning services provided. While remarks do note the need for occasional renovations and updates, cleanliness remains a reassuring and positive aspect of the guest experience.
The hotel staff, including well-regarded members like Mr. Khaled, receive exceptional praise for their hospitality and friendliness. Visitors appreciate the warm, helpful, and attentive service that contributes to a welcoming atmosphere. The English-speaking reception staff further enhance the guest experience, making communication easy for international travelers. The staff's dedication and courteousness make a lasting impression on guests, ensuring they feel valued and cared for throughout their stay.
Overall, Keles Hotel stands out as a well-positioned destination that offers impressive service, a clean environment, and a satisfying guest experience, making it a preferred choice for both leisure and business travel in Rize.
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