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Summary of reviewsGreen Rich Hotel Osaka Airport is highly regarded for its exceptional location, offering supreme convenience for travelers using Osaka Itami Airport. The hotel's close proximity to the terminal and its complimentary shuttle service make it an ideal choice, particularly for those with early or late flights. The surrounding area is well-equipped with amenities such as convenience stores and dining options, and the hotel provides easy access to public transportation, facilitating stress-free trips to downtown Osaka.
Guests consistently praise the hotel's cleanliness and the spacious, well-maintained rooms. Families appreciate the comfort of large accommodations, enhanced by amenities like massage chairs and a large public bath. While some rooms are reported to have a dated style, the overall spaciousness and functionality meet guests' needs.
The breakfast offerings blend Japanese and Western options in a buffet style, earning praise for variety and taste. Although some guests find the price high and a few note the occasional lack of availability for certain dishes, the majority of feedback is positive. Starting as early as 6 a.m., the breakfast service caters to early risers, though it may not suit those departing on early flights.
Guests appreciate the meticulous attention to cleanliness throughout the hotel, from tidy linens to overall maintenance. While minor cleanliness issues are occasionally noted, these are rare and do not significantly detract from the overwhelmingly positive experience. The modern facilities and inviting communal spaces contribute to a clean and pleasant environment.
The hotel staff are frequently commended for their dedication to customer service, showing kindness and attentiveness while accommodating guests' requests. The proficiency in English among the staff adds convenience for international travelers, enhancing the overall hospitable atmosphere.
Wi-Fi is available free of charge, though experiences with connectivity vary. While some guests find the connection strong, others report slow speeds or concerns about security. Though opinions on the beds are mixed, with some guests finding them comfortable and others noting issues with mattress firmness and pillow height, the hotel generally maintains high standards of cleanliness and basic comfort.
Overall, Green Rich Hotel Osaka Airport delivers excellent value for its cost, providing essential amenities and a comfortable environment for travelers. Its strategic location, helpful staff, and clean facilities make it a dependable option for both business and leisure travelers seeking proximity to the airport and a pleasant stay.
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