The Best Western Plus Rio Grande Inn in Durango receives considerable acclaim for its prime location, helpful staff and appealing amenities. Guests appreciate its central position within walking distance of downtown, providing easy access to the Durango & Silverton Narrow Gauge Railroad and various local attractions. This makes it an ideal spot for exploring the charming, walkable city center and attending nearby festivals.
The breakfast offerings are well-regarded with a variety of options such as waffles, eggs, bacon and pastries. The breakfast buffet receives compliments for its quality and variety, making it a delightful start to the day for many.
Rooms are generally praised for their cleanliness, comfort and convenient features like microwaves and fridges. Guests often comment on the comfort of the beds, contributing to a restful stay. However, some rooms may need updates and minor maintenance issues have been noted.
Cleanliness is a strong point for the hotel with guests frequently acknowledging the well-maintained facilities and comfortable beds, despite some needing renovation.
The staff consistently earn high marks for their friendliness, professionalism and willingness to accommodate guests' needs. Guests appreciate the exceptional service, from handling special requests to swift issue resolution.
The indoor pool and hot tub are popular amenities, highly valued for their convenience and maintenance. Families particularly enjoy their stays, thanks to the hotel's family-friendly services like early check-ins and the availability of a pack and play for children.
Overall, Best Western Plus Rio Grande Inn offers a favorable stay with its excellent location, friendly staff, clean and comfortable rooms and enjoyable amenities, making it a solid choice for travelers, especially families.
The Durango Lodge in Durango, Colorado, boasts an enviable location that is highly praised by guests for its proximity to the city’s vibrant downtown, historic sites, and scenic trails. This strategic position allows guests to easily explore a wide variety of shops, restaurants, and cultural attractions, with the renowned Durango-Silverton train depot just a short walk away. The hotel’s combination of excellent facilities and a welcoming staff further enhances the overall experience.
While the breakfast offerings receive mixed reviews, with a basic grab-and-go style and limited variety, guests find the rooms consistently clean and comfortable. The spacious accommodations, some with private balconies, provide a tranquil environment, despite occasional remarks about bedding condition or room temperature. The cleanliness of both the rooms and the overall property contributes to a secure and pleasant stay, further complemented by the attention from the helpful staff.
The staff at The Durango Lodge are celebrated for their friendliness and willingness to go above and beyond to ensure a positive guest experience. Particular staff members have left memorable impressions, highlighting the lodge’s commitment to hospitality. Despite minor areas for improvement, the team’s dedication is a key factor in creating an amiable environment.
Guests particularly commend the comfort of the beds, enhancing the overall stay. The combination of comfortable bedding and a well-maintained environment leaves a positive mark on visitors, making The Durango Lodge a recommended choice for travelers looking to explore Durango’s attractions while enjoying a relaxed and friendly atmosphere.