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Summary of reviewsLux Plaza Hotel EVN airport is highly regarded for its prime location, offering close proximity to Yerevan Airport. This convenience is ideal for travelers with early morning flights or those in need of a quick stopover. The walkable distance or short taxi ride to the airport significantly enhances the travel experience, making transit hassle-free and efficient.
A standout feature of the hotel is its exceptional breakfast service, praised for its diverse and delicious homemade food available at any hour, including as early as 4 AM. This flexibility caters to early travelers, adding to the hotel's charm. Guests can enjoy a range of breakfast options from hearty full meals to lighter, tasty dishes, often complemented by high-quality coffee. The friendly staff who cater to individual needs further enhance the meal experience, making breakfast a highlight for many.
Dinner at Lux Plaza Hotel EVN airport also receives commendations, particularly for the delicious homemade Armenian cuisine and other local dishes. Despite occasional mentions of high prices, the quality and taste of the food largely justify the cost. The ability to order meals at any time and the reliable room service provide convenient dining options for guests.
Rooms at the hotel have mixed reviews but several positive points stand out. They are generally described as large, spacious and equipped with modern amenities like air conditioning, TV and high-quality bed linen. Cleanliness is emphasized with many guests noting sparkling clean bathrooms and neatly styled rooms. However, some concerns about the absence of windows, occasional cigarette smoke odors and dated decor were mentioned.
The hotel's cleanliness overall is highly praised with most guests satisfied with the pristine conditions of the rooms and common areas. A few isolated issues were noted, such as smoky rooms and minor lapses in cleanliness, but these do not overshadow the general sentiment of tidiness.
The staff at Lux Plaza Hotel EVN airport receives extensive praise for their kindness, attentiveness and helpfulness. Recognized for their excellent service, individuals like Lusine, Gaiane and Marina are frequently commended. The seamless management of transfers and early check-ins, along with quick and competent room service, contribute to a positive guest experience.
WiFi service at the hotel is generally efficient, suitable for various activities and appreciated by most guests, despite some reports of occasional connectivity issues.
Families traveling with children find the hotel particularly accommodating with features like cradles for infants, dedicated children's rooms and attentive service. The hotel's organization of airport pick-ups and personalized care contribute to a family-friendly atmosphere.
While beds receive mixed reviews, many guests find them comfortable with clean, high-quality bed linen. Some issues were reported, such as firm mattresses or missing blankets, indicating room for improvement.
The hotel is also pet-friendly, welcoming dogs for an additional fee and appreciated for its positive attitude towards animals. Despite a few logistical issues, such as missing reservations for pet rooms, the overall sentiment is favorable.
In summary, Lux Plaza Hotel EVN airport stands out for its convenience, excellent breakfast service, friendly staff and clean accommodations, making it a recommended choice for travelers, including families and pet owners.
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