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Summary of reviewsTulip Inn Itaguai is frequently praised for its strategic location, providing convenient access to the industrial hub, local companies and the Rio-Santos Highway (BR101). Guests appreciate its close proximity to destinations like Mangaratiba, Angra and Paraty, along with its adjacency to a shopping mall offering ample dining and shopping options. The hotel is also well-suited for both business and leisure travelers, providing easy access to major roadways and ample parking.
Breakfast at the hotel is generally well-received with many guests acknowledging the variety and freshness of the offerings, including delicious fruits and well-prepared delicacies. However, improvement in replenishment, variety and organization is suggested to enhance the breakfast experience further.
The rooms at Tulip Inn Itaguai are noted for their spaciousness and comfort, equipped with amenities like a work desk and Queen bed, suitable for various types of stays. High points include clean linens and well-maintained shower facilities. However, there are concerns regarding maintenance issues such as bathroom repairs, mold spots and non-functional amenities, indicating a need for improved upkeep.
Cleanliness receives mixed feedback. Some guests find the rooms tidy and the bathrooms well-lit with clean towels and high-quality linens. Conversely, several reviews highlight the need for better maintenance across various areas including floors, walls and shared spaces like elevators and the restaurant.
The staff at Tulip Inn Itaguai are commended for their friendliness and attentiveness, enhancing the overall stay experience. Front desk and restaurant staff, particularly individuals like Emily, are frequently mentioned for their exceptional service. Minor improvements in check-in processes and night reception services are noted.
Wi-Fi service has garnered mixed reviews with some guests pleased with the connection, while others report unstable and slow speeds along with security concerns.
Parking is generally well-regarded for being free, clean and convenient with ample spaces, although improvements could be made in slot organization, shading and accessibility for disabled guests.
Families find the hotel welcoming with a cozy atmosphere and attentive staff making it a suitable choice for those traveling with children. Additionally, the beds are frequently described as comfortable, contributing to a good night's rest, although some guests have noted variability in bed and bedding quality.
While Tulip Inn Itaguai meets many international standards and is praised for its location, some aspects, such as maintenance and overall quality, fall short of the reputed Tulip Inn network's standards. Nonetheless, its strategic positioning and many positive features make it a practical and comfortable choice for many travelers.
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