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Summary of reviewsHotel Majestic receives largely positive reviews, especially regarding its prime location and service. Guests appreciate the hotel's convenient positioning near the city center, offering easy access to the promenade, train station, tram and bus stops and significant tourist attractions such as the Palace of Culture. The tranquil atmosphere coupled with picturesque city views and the exceptional friendliness of the staff significantly enhance the overall guest experience. Despite some gripes about breakfast quality and variety, many find it rich and tasty with excellent options.
The rooms at Hotel Majestic are generally praised for their spaciousness, cleanliness and comfort. Amenities such as mugs, electric kettles and minibars add to the comfort, though some guests note noticeable wear and tear in the furniture and occasional issues with air conditioning and smells. Cleanliness is a standout feature with frequent commendations on the hotel's hygiene standards, further bolstered by the helpful and kind staff.
Parking at the hotel receives favorable comments for its ample and free options conveniently located near the center. However, there are some concerns about the pool frequently being out of service, resulting in disappointment for guests who were not pre-warned.
The bedding garners mixed feedback; while many find the mattresses and pillows comfortable, some note issues with the softness and quality, along with lingering odors from previous guests. Overall, while Hotel Majestic offers notable positives in location and service, there is a recurring sentiment that it falls short of its four-star rating, more accurately reflecting a three-star establishment. Improvements in room updates, breakfast variety and facilities maintenance could bridge the gap between expectations and the actual guest experience. Show more
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Categories
Hotel for Honeymoon
Features include a heated pool. Its elegant setting makes it suitable for a romantic getaway.
Accessible Hotel
This hotel includes rooms and facilities for disabled guests, offers wheelchair access, and has an elevator/lift, facilitating movement throughout the property.
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Heated Pool Indoor Pool
Location of the pool:Indoor pool
Is it a pool of special type?
Heated pool
Pool minimum depth:1,45 m
Pool maximum depth:1,80 m
Pool maximum length:7 m
When is the pool open?All year
Opening hours:08:00 - 22:00
Around the pool, there are also available:
Showers
Lockers
WC
Sauna
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?No
Superior Suite with Spa BathThis spacious suite includes a spa bath and a large living room.
Superior Double or Twin Room with BalconySpacious double room with air conditioning and balcony.
Superior SuiteThis air-conditioned suite is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit has 2 beds.
Guest Reviews
8.0
Very Good
Location
Hotel Majestic boasts an exceptional location, perfectly situated near the city center and surrounded by a quiet area. Guests appreciate its proximity to the promenade, train station and major tourist attractions. The hotel strikes a balance between being close to the vibrant heart of the city and maintaining a serene atmosphere. Many find it convenient for accessing the tram and bus stops, as well as the metropolitan area, all within a short walking distance. The easy access to significant points of interest, including the Palace of Culture, adds to the appeal. Additionally, guests often compliment the friendly staff and the picturesque views of the city. Despite a few mentions of the breakfast quality, the overall sentiment about the hotel's location remains overwhelmingly positive.
Breakfast
Hotel Majestic's breakfast has garnered mixed reviews from guests. On the positive side, many guests praised the breakfast for being rich, tasty and diverse. Descriptors such as "very good," "hearty," and "excellent" were frequently used, highlighting the range and quality of options available. Compliments often mentioned the breakfast being varied with a notable selection on offer.
However, there were notable criticisms as well. Some guests found the breakfast to be cold or lacking in variety, pointing out limited options such as only one type of bread and modest offerings. The breakfast environment also received mixed feedback: while some enjoyed the buffet, others found the dining room cold and the service could be more attentive. Additionally, the breakfast hours were considered too short by some guests.
Taken together, while many found the breakfast to be a highlight of their stay with its variety and taste, others felt improvements could be made in terms of variety, service and ambiance.
Rooms
Hotel Majestic's rooms are generally lauded for their spaciousness and cleanliness, making them a comfortable choice for guests. Many reviews praise the large size of both the rooms and bathrooms, noting them to be elegantly designed and well-equipped with amenities like mugs, glasses, electric kettles, tea, coffee and minibars. The furniture, while described as beautiful and well-maintained by some, shows noticeable signs of wear and tear with some guests mentioning stains, old and damaged pieces and issues that require renovation.
Comfort is a key highlight with numerous mentions of comfortable mattresses and pillows contributing to a good night's sleep. The rooms are also described as warm and largely free of outside noise, enhancing the overall comfort level.
However, not all experiences are entirely positive. Some guests have noted problems with air conditioning, strange smells in the rooms or bathrooms and ineffective shower drains. These issues, combined with the aforementioned wear, suggest that while the hotel offers a comfortable and spacious stay, some elements of the rooms are in need of updates and better maintenance to match the quality expected by guests.
Beds
In the guest reviews of Hotel Majestic, the beds receive mixed feedback. On the positive side, many guests found the mattresses and pillows to be comfortable with some noting the overall size of the beds and rooms as being pleasantly spacious. However, there are several complaints about the quality of bedding with guests mentioning that mattresses were either too soft or uncomfortable. Additionally, some guests pointed out that the pillows were uneven and could benefit from an upgrade. An issue that stood out was the lingering smell of old, soaked cigarettes in the bedding, carpet and curtains, which detracted from the overall sleeping experience. Overall, while some guests enjoyed a comfortable sleep, others felt improvements could be made to enhance comfort and cleanliness.
Cleanliness
Hotel Majestic receives high marks for its cleanliness from most guests with many highlighting the excellent hygiene standards and spotless rooms. Descriptions like clean, very clean and absolutely clean are frequently mentioned, suggesting that the hotel maintains its rooms to a high standard. The bathrooms also receive positive feedback for their cleanliness. Guests have praised not only the clean rooms but also the friendliness of the staff, contributing to an overall pleasant stay.
However, there are a few mentions of cleanliness falling short of expectations. Some guests reported issues such as bad odors and rooms not meeting high cleanliness standards. Despite these occasional complaints, the overall sentiment leans heavily towards satisfaction with the cleanliness, spaciousness and comfort of the rooms. The hotel appears to provide a generally clean environment that meets the expectations of most visitors, complemented by good facilities, a nice retro style and a serene location.
Staff
Hotel Majestic is well-regarded for its friendly and welcoming staff. Guests frequently compliment the personnel for being helpful and kind with particular praise for the receptionist, Mihaela, who is noted for her exceptional friendliness and assistance. The reception team, in general, seems to receive high marks for their courteous service. Despite some limitations in numbers and occasional language barriers, the staff's efforts to provide a pleasant experience are evident. The dining room staff, although generally friendly, could improve in attentiveness and responsiveness to guests' needs. Overall, the staff's dedication and positive attitudes leave a lasting impression on visitors.
Pool
At Hotel Majestic, the pool has consistently been a point of concern for guests. It appears the pool is frequently out of service with numerous mentions of it being closed or non-functional. Some guests noted that the pool closures were not communicated on the hotel’s website, leading to disappointments upon arrival. The pandemic also impacted the availability of the indoor pool and spa facilities and in some instances, the closures were attributed to staffing shortages. Overall, those planning to use the pool at Hotel Majestic should verify its status directly with the hotel prior to booking.
Parking
Hotel Majestic offers convenient and ample parking options for its guests. The hotel provides a spacious and free parking area, accommodating all customers with ease. Though some guests mention that the parking lot is small, the availability of private parking next to the hotel ensures that guests can park their cars without hassle. Notably, the parking space is conveniently located near the center, making it easy for guests to access various attractions. Overall, the free and private parking facilities contribute positively to the guest experience at this centrally located hotel.
4 Star
Despite its four-star rating, Hotel Majestic has received mixed feedback from guests regarding its classification. A consistent sentiment among reviews suggests that the hotel falls short of the advertised four-star standard. Many guests believe that Hotel Majestic is more accurately a three-star establishment with some even suggesting it aligns closer to a two-star experience. This discrepancy has led to disappointment for visitors who expected a higher level of accommodation based on the hotel's rating. While the reviews do not delve into specific facilities or services, the overall reported experience underscores a gap between guest expectations and the hotel's actual performance.
Yes, Hotel Majestic has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Hotel Majestic.
No, Hotel Majestic doesn't allow dogs.
Yes, parking facilities are available at Hotel Majestic.