The Swan Hotel
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Summary of reviewsThe Swan Hotel in Hythe garners predominantly positive reviews, highlighting several key aspects that contribute to a beneficial guest experience.
**Location**: Centrally located on the High Street, the hotel is ideal for exploring Hythe with easy access to local shops, restaurants, bars, the beach and the Military Canal. It is also conveniently close to the Eurotunnel. Free onsite parking is a notable plus. Despite being in the heart of town, the hotel maintains a quiet and comfortable ambiance, enhanced by friendly staff and enjoyable breakfast offerings.
**Breakfast**: The breakfast service is highly acclaimed, particularly the full English breakfast, which is described as generous, hearty and well-cooked. The staff's friendly and efficient service further elevates the experience. Although there are minor critiques regarding limited options and some preferring better coffee, the breakfast remains a commendable highlight of the stay.
**Dinner**: Guests praise the quality of food and exceptional service during dinner with many noting the tasty and reasonably priced meals. However, mixed feedback exists regarding the availability of dining options due to occasional restaurant closures. When open, the restaurant is appreciated for its variety and delicious offerings.
**Rooms**: The hotel's rooms are noted for being clean, spacious and comfortably furnished with modern decor and thoughtful amenities like tea-making facilities. Guests find the rooms well-maintained with some highlighting the appeal of newly refurbished interiors. Though minor complaints about noise or minor repairs exist, the overall accommodation experience is positive.
**Cleanliness**: Consistently noted for cleanliness, especially in the rooms and bathrooms with fresh linens and comfortable beds. Some public areas may need refurbishment, but the overall impression is of well-maintained rooms complemented by supportive staff.
**Staff**: The staff receives high praise for their friendliness, helpfulness and accommodating nature, significantly enhancing the overall experience. Guests appreciate the proactive support and warm demeanor of the hotel team.
**WiFi**: The hotel provides free WiFi, which is generally reliable and meets the guests' needs. The staff is proactive in resolving any connectivity issues, contributing positively to the guest experience.
**Parking**: Free and convenient parking, including secure and ample onsite spaces, is frequently appreciated by guests, though some mention the car park could be small or challenging to access.
**Family and Dog-Friendly**: While family rooms are clean and well-decorated, some may find them a bit cramped for longer stays. The hotel’s pet-friendly policy is well-received with straightforward check-in processes and accommodating areas for dogs.
Overall, The Swan Hotel presents a blend of comfort, convenience and charm, making it a favorable choice for visitors to Hythe. Despite minor critiques, its excellent location, quality service and well-maintained facilities ensure a pleasant stay.
Categories
**Location**: Centrally located on the High Street, the hotel is ideal for exploring Hythe with easy access to local shops, restaurants, bars, the beach and the Military Canal. It is also conveniently close to the Eurotunnel. Free onsite parking is a notable plus. Despite being in the heart of town, the hotel maintains a quiet and comfortable ambiance, enhanced by friendly staff and enjoyable breakfast offerings.
**Breakfast**: The breakfast service is highly acclaimed, particularly the full English breakfast, which is described as generous, hearty and well-cooked. The staff's friendly and efficient service further elevates the experience. Although there are minor critiques regarding limited options and some preferring better coffee, the breakfast remains a commendable highlight of the stay.
**Dinner**: Guests praise the quality of food and exceptional service during dinner with many noting the tasty and reasonably priced meals. However, mixed feedback exists regarding the availability of dining options due to occasional restaurant closures. When open, the restaurant is appreciated for its variety and delicious offerings.
**Rooms**: The hotel's rooms are noted for being clean, spacious and comfortably furnished with modern decor and thoughtful amenities like tea-making facilities. Guests find the rooms well-maintained with some highlighting the appeal of newly refurbished interiors. Though minor complaints about noise or minor repairs exist, the overall accommodation experience is positive.
**Cleanliness**: Consistently noted for cleanliness, especially in the rooms and bathrooms with fresh linens and comfortable beds. Some public areas may need refurbishment, but the overall impression is of well-maintained rooms complemented by supportive staff.
**Staff**: The staff receives high praise for their friendliness, helpfulness and accommodating nature, significantly enhancing the overall experience. Guests appreciate the proactive support and warm demeanor of the hotel team.
**WiFi**: The hotel provides free WiFi, which is generally reliable and meets the guests' needs. The staff is proactive in resolving any connectivity issues, contributing positively to the guest experience.
**Parking**: Free and convenient parking, including secure and ample onsite spaces, is frequently appreciated by guests, though some mention the car park could be small or challenging to access.
**Family and Dog-Friendly**: While family rooms are clean and well-decorated, some may find them a bit cramped for longer stays. The hotel’s pet-friendly policy is well-received with straightforward check-in processes and accommodating areas for dogs.
Overall, The Swan Hotel presents a blend of comfort, convenience and charm, making it a favorable choice for visitors to Hythe. Despite minor critiques, its excellent location, quality service and well-maintained facilities ensure a pleasant stay.
Hotel with Free Wi-Fi
Located on Hythe's High Street, this hotel includes free Wi-Fi. Its central location makes it convenient for exploring the town.
Hotel with Parking
Located on Hythe's High Street, this hotel includes parking and is close to local amenities. Offers a blend of convenience and accessibility.
Cheap Hotel
Located in Hythe, this hotel offers a mix of comfort and affordability. It's well-suited for travelers interested in exploring the coastal town of Hythe on a budget.
Hotel near Golf Courses
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Small Hotel
Guest Reviews
The Swan Hotel boasts an excellent, central location right in the heart of Hythe, making it an ideal base to explore the town. It is conveniently situated on the High Street within easy walking distance of local shops, restaurants and bars. Guests frequently mention the hotel's proximity to the beach and the Military Canal, adding to its appeal for those looking to enjoy the coastal atmosphere and outdoor activities.
The location is particularly praised for its accessibility to the Eurotunnel, making it a convenient stop for travelers. Free parking on-site is a noteworthy amenity, given the central setting and adds to the hotel's convenience. Despite its central location, the hotel offers spacious, clean and quiet rooms, ensuring a comfortable stay.
Additionally, the friendly and helpful staff consistently receive positive comments for their service and the breakfast offerings are well-liked, enhancing the overall guest experience. With its prime location on the pedestrian-friendly High Street, The Swan Hotel presents a blend of convenience and charm, making it a favorable choice for visitors to Hythe.
The breakfast at The Swan Hotel consistently receives high praise from guests, highlighting the establishment's ability to deliver a satisfying start to the day. Numerous reviews describe the breakfast as excellent, sensational and fantastic, emphasizing the quality and enjoyment of the meal. The full English breakfast, in particular, stands out, being labeled as generous, hearty and well-cooked. Guests appreciate the ample portions with several mentioning that they couldn't finish their generous servings.
The breakfast service is frequently noted for its friendliness and efficiency with staff being described as nice, friendly and helpful. The positive atmosphere created by the attentive staff enhances the dining experience.
While the reviews are overwhelmingly positive, a few guests did mention room for improvement. Some found the breakfast greasy or not exceptionally tasty and there were occasional comments about limited options, particularly a lack of variety beyond the full English. A couple of guests also noted their preference for better coffee options instead of instant coffee.
Despite these minor critiques, the overall consensus is that the breakfast at The Swan Hotel is a highlight of the stay, offering great value, plentiful portions and a high-quality, classic British breakfast experience.
The dinner experience at The Swan Hotel has garnered much praise for the quality of its food and exceptional service. Guests consistently highlight the delicious and fantastic meals, describing the food as excellent, tasty and reasonably priced. Many were impressed by the professional and pleasant demeanor of the staff, which added to an overall positive dining experience.
However, there are mixed reviews about the availability of dining options. Several guests experienced the inconvenience of the restaurant being closed for refurbishment or not being open on specific days, which sometimes limited their dining choices within the hotel. Some mentioned the need to go out to eat due to these closures or because the restaurant only offered pre-booked breakfasts.
When the restaurant was available, it received high marks for its menu variety, including enticing options like curries and jerk chicken. While the breakfast offerings were described as large and bountiful, there were occasional comments about the limited choice and extra cost.
A few guests noted minor disappointments, such as the outdated menu for evening meals and the quality of certain dishes like the pizza, which they suggested skipping next time.
Overall, for those who managed to dine at The Swan Hotel’s restaurant, the experience was largely positive with good food and excellent service, making it a recommended spot for a delightful meal.
The Swan Hotel offers an inviting accommodation experience characterized by clean, spacious and comfortable rooms. Many guests appreciated the modern decor and the thoughtful amenities provided, such as refreshments and tea-making facilities. The rooms are well-maintained, often described as recently refurbished and feature cozy furnishings. Comfy beds and good-sized spaces, including sizable bathrooms with excellent showers, were frequently noted.
Luxury seems to be a recurring theme with some guests highlighting the newly decorated and appealing interiors. Those traveling with families or in need of extra space found the larger rooms well-suited to their needs. Functional and well-presented, the rooms come with expected conveniences, although a few did mention areas in need of minor repairs.
Staff at the hotel have been frequently commended for their friendliness and helpful demeanor, contributing positively to the overall experience. While there are minor complaints of room-related issues such as noise from nearby kitchens or street-facing windows, these did not overshadow the general positive feedback about cleanliness and comfort.
Overall, The Swan Hotel succeeds in delivering good value for money, combining a pleasant stay with great location benefits. Despite the occasional minor drawback, the hotel's commitment to comfort and modern aesthetics makes it a solid choice for travelers.
The guests of The Swan Hotel frequently highlight the comfort and quality of the beds, often describing them as very comfy or exceptionally comfortable. Many reviews also commend the cleanliness of the rooms, noting that everything is well presented and decorated. The bedding receives positive remarks for being lovely and well made, often paired with deep pile soft carpets that add to the overall comfort experience. Additionally, thoughtful amenities such as bottled water, sizable mugs for tea and coffee and a pleasant selection of biscuits contribute to the great value for money. Overall, the beds at The Swan Hotel consistently receive high praise, ensuring a restful night's sleep for all visitors despite the occasional comment about pillow quality.
The Swan Hotel offers a mix of feedback concerning cleanliness with many reviews noting a positive experience. Guests frequently mention that rooms are clean, tidy and functional with numerous mentions of fresh linens and comfortable beds adding to the overall pleasant stay. The bathrooms, in particular, received high praise for being new, spotless and spacious, although some noted minor issues such as outdated fixtures and occasional rust.
The decor in many rooms is described as modern and recently updated, creating a bright and welcoming atmosphere. The staff also receives acclaim for their friendliness and helpfulness, further enhancing guests' enjoyment. Quality towels are replaced daily and essentials for a short stay are readily available in rooms.
However, not all areas meet the same standard. Some public spaces in the hotel appear tatty and in need of refurbishment. A few guests experienced issues with general cleanliness in these areas, like dirty hallways with a smell of mold and unclean breakfast tables. Despite these negative points, the overall impression of The Swan Hotel reflects well-maintained and comfortable rooms, bolstered by supportive and accommodating staff.
At The Swan Hotel, one of the standout aspects, consistently highlighted by guests, is the quality of the staff. Visitors frequently describe the hotel team as exceptionally friendly, helpful and accommodating. Whether it's at the reception, during breakfast or attending to various other needs, the staff's warm and welcoming nature significantly enhances the overall guest experience.
Many guests appreciate the attentive and supportive attitude displayed by the staff, going above and beyond to assist with any issues, such as helping with parking or accommodating unexpected situations like car trouble. The proactive and communicative approach of the staff is also held in high regard, ensuring that visitors feel well-cared-for throughout their stay.
It's evident that the hotel's commitment to excellent customer service plays a crucial role in leaving a positive impression on its guests. The staff's professionalism and dedication, combined with their friendly demeanor, contribute to a pleasant and satisfying hotel stay that many travelers are eager to recommend.
The Swan Hotel offers free WiFi to guests, often highlighted as a strong and reliable connection throughout the building. Many visitors appreciate this complimentary service along with free parking. Guests have noted that while the wifi signal is generally good, there can be occasional patchiness. However, the hotel staff are notably helpful, quickly addressing and resolving any connectivity issues that arise. A convenient and appreciative gesture includes providing the WiFi code upon request, often during the enjoyable breakfast served by attentive staff. Overall, the WiFi service at The Swan Hotel generally meets guests' needs, adding to the overall positive experience of their stay.
The Swan Hotel offers a range of convenient parking options that guests frequently appreciate. Private and free parking is available at the rear of the hotel, making it a secure and easy choice for visitors. Guests highlighted the dedicated parking spaces and the ample onsite parking facilities. The location's off-road car park and onsite spaces were often considered a bonus, adding to the overall convenience of staying at the hotel. Many visitors found the parking to be decent, good and very close to the hotel, which enhanced their experience.
However, reviews also noted some challenges, such as the car park being somewhat small and, in some cases, difficult to access. Despite these minor drawbacks, the ample and free parking at the rear remained a key positive point among guests. The hotel's convenient location, combined with the parking benefits, contributed to a pleasant stay overall. Guests also appreciated the property storing bikes safely and found the staff friendly, further enhancing the overall experience at The Swan Hotel.
The Swan Hotel offers a mixed experience for families with children. While the rooms, especially the family ones, are clean, well-decorated and equipped with modern conveniences like USB charging sockets and big TVs with Netflix, some aspects may not cater well to families' needs. The size of the family rooms can be a bit cramped, though sufficient for a short stay. Noise from the nearby pub could be a concern for noise-sensitive families. However, the hotel's proximity to family visits nearby and the fact that it's pet-friendly adds a favorable touch. Overall, families found elements to enjoy, but certain practical issues may need to be considered.
The Swan Hotel offers a warm welcome to guests with dogs, making it a pet-friendly choice. Guests can bring dogs, but should be aware of the £15 charge. The process of checking in with a pet is straightforward and guests have noted that their pets feel welcome. Additionally, dogs are permitted in various areas of the hotel, including the breakfast room, which has been mentioned positively by visitors. The hotel staff provide good assistance, aiding in storage solutions for items like bikes and offering authentic and helpful recommendations. Despite some difficulties with reservations through third-party services, the overall impression of the hotel's service remains positive.
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Location
The location is particularly praised for its accessibility to the Eurotunnel, making it a convenient stop for travelers. Free parking on-site is a noteworthy amenity, given the central setting and adds to the hotel's convenience. Despite its central location, the hotel offers spacious, clean and quiet rooms, ensuring a comfortable stay.
Additionally, the friendly and helpful staff consistently receive positive comments for their service and the breakfast offerings are well-liked, enhancing the overall guest experience. With its prime location on the pedestrian-friendly High Street, The Swan Hotel presents a blend of convenience and charm, making it a favorable choice for visitors to Hythe.
Breakfast
The breakfast service is frequently noted for its friendliness and efficiency with staff being described as nice, friendly and helpful. The positive atmosphere created by the attentive staff enhances the dining experience.
While the reviews are overwhelmingly positive, a few guests did mention room for improvement. Some found the breakfast greasy or not exceptionally tasty and there were occasional comments about limited options, particularly a lack of variety beyond the full English. A couple of guests also noted their preference for better coffee options instead of instant coffee.
Despite these minor critiques, the overall consensus is that the breakfast at The Swan Hotel is a highlight of the stay, offering great value, plentiful portions and a high-quality, classic British breakfast experience.
Dinner
However, there are mixed reviews about the availability of dining options. Several guests experienced the inconvenience of the restaurant being closed for refurbishment or not being open on specific days, which sometimes limited their dining choices within the hotel. Some mentioned the need to go out to eat due to these closures or because the restaurant only offered pre-booked breakfasts.
When the restaurant was available, it received high marks for its menu variety, including enticing options like curries and jerk chicken. While the breakfast offerings were described as large and bountiful, there were occasional comments about the limited choice and extra cost.
A few guests noted minor disappointments, such as the outdated menu for evening meals and the quality of certain dishes like the pizza, which they suggested skipping next time.
Overall, for those who managed to dine at The Swan Hotel’s restaurant, the experience was largely positive with good food and excellent service, making it a recommended spot for a delightful meal.
Rooms
Luxury seems to be a recurring theme with some guests highlighting the newly decorated and appealing interiors. Those traveling with families or in need of extra space found the larger rooms well-suited to their needs. Functional and well-presented, the rooms come with expected conveniences, although a few did mention areas in need of minor repairs.
Staff at the hotel have been frequently commended for their friendliness and helpful demeanor, contributing positively to the overall experience. While there are minor complaints of room-related issues such as noise from nearby kitchens or street-facing windows, these did not overshadow the general positive feedback about cleanliness and comfort.
Overall, The Swan Hotel succeeds in delivering good value for money, combining a pleasant stay with great location benefits. Despite the occasional minor drawback, the hotel's commitment to comfort and modern aesthetics makes it a solid choice for travelers.
Beds
Cleanliness
The decor in many rooms is described as modern and recently updated, creating a bright and welcoming atmosphere. The staff also receives acclaim for their friendliness and helpfulness, further enhancing guests' enjoyment. Quality towels are replaced daily and essentials for a short stay are readily available in rooms.
However, not all areas meet the same standard. Some public spaces in the hotel appear tatty and in need of refurbishment. A few guests experienced issues with general cleanliness in these areas, like dirty hallways with a smell of mold and unclean breakfast tables. Despite these negative points, the overall impression of The Swan Hotel reflects well-maintained and comfortable rooms, bolstered by supportive and accommodating staff.
Staff
Many guests appreciate the attentive and supportive attitude displayed by the staff, going above and beyond to assist with any issues, such as helping with parking or accommodating unexpected situations like car trouble. The proactive and communicative approach of the staff is also held in high regard, ensuring that visitors feel well-cared-for throughout their stay.
It's evident that the hotel's commitment to excellent customer service plays a crucial role in leaving a positive impression on its guests. The staff's professionalism and dedication, combined with their friendly demeanor, contribute to a pleasant and satisfying hotel stay that many travelers are eager to recommend.
Wi-Fi
Parking
However, reviews also noted some challenges, such as the car park being somewhat small and, in some cases, difficult to access. Despite these minor drawbacks, the ample and free parking at the rear remained a key positive point among guests. The hotel's convenient location, combined with the parking benefits, contributed to a pleasant stay overall. Guests also appreciated the property storing bikes safely and found the staff friendly, further enhancing the overall experience at The Swan Hotel.
Family
Dog Friendly
No, The Swan Hotel doesn't have any pool.
No, a spa isn't available at The Swan Hotel.
Yes, The Swan Hotel welcomes dogs.
Yes, parking facilities are available at The Swan Hotel.
No, The Swan Hotel doesn't have a gym.
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