Steigenberger Aqua Magic, All inclusive
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsSteigenberger Aqua Magic, All inclusive is highly praised for its convenient and strategic location near Hurghada's airport, local attractions and essential amenities. While it is not directly on the beachfront, the hotel offers easy access to a nearby private beach via a short walk or a quick golf cart ride. The surrounding elegant promenade adds further appeal by providing a beautiful setting for leisurely walks and easy access to shopping areas.
The breakfast at the hotel receives positive feedback for its variety and tastiness with highlights such as amazing pancakes and freshly brewed coffee. Many guests appreciate the option of a late breakfast, allowing for flexible dining schedules. Despite some issues with monotony and the quality of certain items, the overall experience remains enjoyable.
For dinner, the hotel offers diverse dining options with standout experiences at the Italian and specialty restaurants like Sky, Orient and Papaya. Despite some guests noting repetitive options and crowded buffet settings, the overall dining experience is commendable, particularly in the more upscale settings.
Rooms at the Steigenberger Aqua Magic, All inclusive offer a mixed experience. Guests appreciate the spacious, clean and well-decorated accommodations with family suites being particularly noted for their comfort and modern amenities. However, some issues with cleanliness, maintenance and occasional noise disturbances have been reported. Overall, while many guests enjoy the comfortable and modern rooms, others feel there is room for improvement.
The cleanliness of the hotel is frequently praised with public areas, restaurants and pools described as spotless and well-maintained. However, some guests note that certain rooms and public restrooms could benefit from more attentive cleaning. Despite these occasional lapses, the hotel's commitment to cleanliness is clear.
The staff at Steigenberger Aqua Magic, All inclusive receive high praise for their friendliness and professional service. Guests often highlight the welcoming nature and helpfulness of the staff across various departments, contributing significantly to a pleasant stay. Although a small number of guests feel more training could improve interactions, the overall impression is positive.
Internet connectivity at the hotel is inconsistent. While the Wi-Fi is reliable in the lobby, its quality and reliability drop in other areas of the property, often being described as weak or slow, particularly in guest rooms.
The spa facility is well-maintained and features professional staff, making for an enjoyable and relaxing experience. However, it can be crowded at times, which can limit the availability of services. The gym receives mixed reviews with some guests appreciating its modern equipment and cleanliness, while others feel it could offer more machines and updates.
The pool facilities, including various themed pools and water slides, are a highlight, especially appealing to families. The heated pools and well-maintained lazy river add to the positive experience, though overcrowding and the scarcity of sun loungers are noted concerns. The early closure time of the pools is also mentioned as a downside.
Overall, the Steigenberger Aqua Magic, All inclusive offers a comfortable and enjoyable stay with commendable amenities, a friendly staff and a strategic location, although areas like Wi-Fi and room maintenance could benefit from improvements.
Categories
The breakfast at the hotel receives positive feedback for its variety and tastiness with highlights such as amazing pancakes and freshly brewed coffee. Many guests appreciate the option of a late breakfast, allowing for flexible dining schedules. Despite some issues with monotony and the quality of certain items, the overall experience remains enjoyable.
For dinner, the hotel offers diverse dining options with standout experiences at the Italian and specialty restaurants like Sky, Orient and Papaya. Despite some guests noting repetitive options and crowded buffet settings, the overall dining experience is commendable, particularly in the more upscale settings.
Rooms at the Steigenberger Aqua Magic, All inclusive offer a mixed experience. Guests appreciate the spacious, clean and well-decorated accommodations with family suites being particularly noted for their comfort and modern amenities. However, some issues with cleanliness, maintenance and occasional noise disturbances have been reported. Overall, while many guests enjoy the comfortable and modern rooms, others feel there is room for improvement.
The cleanliness of the hotel is frequently praised with public areas, restaurants and pools described as spotless and well-maintained. However, some guests note that certain rooms and public restrooms could benefit from more attentive cleaning. Despite these occasional lapses, the hotel's commitment to cleanliness is clear.
The staff at Steigenberger Aqua Magic, All inclusive receive high praise for their friendliness and professional service. Guests often highlight the welcoming nature and helpfulness of the staff across various departments, contributing significantly to a pleasant stay. Although a small number of guests feel more training could improve interactions, the overall impression is positive.
Internet connectivity at the hotel is inconsistent. While the Wi-Fi is reliable in the lobby, its quality and reliability drop in other areas of the property, often being described as weak or slow, particularly in guest rooms.
The spa facility is well-maintained and features professional staff, making for an enjoyable and relaxing experience. However, it can be crowded at times, which can limit the availability of services. The gym receives mixed reviews with some guests appreciating its modern equipment and cleanliness, while others feel it could offer more machines and updates.
The pool facilities, including various themed pools and water slides, are a highlight, especially appealing to families. The heated pools and well-maintained lazy river add to the positive experience, though overcrowding and the scarcity of sun loungers are noted concerns. The early closure time of the pools is also mentioned as a downside.
Overall, the Steigenberger Aqua Magic, All inclusive offers a comfortable and enjoyable stay with commendable amenities, a friendly staff and a strategic location, although areas like Wi-Fi and room maintenance could benefit from improvements.
Resort near Golf Courses
Guests of Steigenberger Aqua Magic have access to the 9-hole par 3 golf course located within the adjacent Steigenberger ALDAU Resort. The course is floodlit for play at any time.
Family Friendly Resort
This hotel is equipped with a fantastic water park suitable for a family vacation. It includes a private beach, multiple pools, a spa, and free Wi-Fi. The water park and various activities make it an excellent option for families seeking fun and convenience.
Resort with Swimming Pool
This family resort is known for its outstanding aqua amenities and water activities. It boasts a certified Splash/Aqua Mania water park with extensive water slides and a family water playground. There are five swimming pools covering 2600 square meters, two children's swimming pools, and a 400-meter lazy river.
Heated Pool Pool Water Slide Lazy River Private Pool Outdoor Pool
Resort with All Inclusive Packages
Provides an all-inclusive experience with a focus on family-friendly amenities, including an aqua park, multiple pools, and diverse dining options, ensuring an entertaining and convenient stay for all ages.
Resort with Outdoor Pool
This all-inclusive resort features a large aqua park with multiple pools and water attractions. It offers a fun-filled experience for families, with dedicated areas for children and adults.
Resort with Lazy River
Offers an all-inclusive experience with an on-site aqua park that includes a lazy river. The resort caters to families with a range of activities, dining options, and comfortable accommodations.
Resort with Pool Water Slide
Features a large water park, multiple pools, and a private beach. Offers various entertainment options for kids and luxurious pools. Guests feel that staying at this hotel is peaceful and romantic.
Resort with Heated Pool
An all-inclusive resort with a large aqua park and several pools, with designated heated options. Focuses on providing a comprehensive and convenient vacation experience.
Luxury Resort
Resort near The Beach
Resort Taking Steps Towards Sustainability
Resort for Honeymoon
Resort with Spa
Romantic Resort
Business Resort
Accessible Resort
Resort with Gym
5-Star Resort
Resort with Private Pool Rooms
Guest Reviews
Steigenberger Aqua Magic, All inclusive boasts a prime location that has garnered much praise from guests. Situated conveniently near the airport, it offers seamless access for travelers, being only a brief drive away. The hotel's spot also finds itself close to essential amenities, local attractions and the bustling city center, making it easy for guests to explore the surroundings.
The hotel isn't directly beachfront, but it provides easy access to the beach through a short walk or a quick ride on a golf cart, thus maintaining the convenience of beach outings. There's a private beach area that, while not right at the resort’s doorstep, still remains close enough for an enjoyable visit.
Guests appreciate the facilities and cleanliness the hotel offers. With excellent amenities including various pools—especially an adult pool on the roof—and activities for families and children, Steigenberger Aqua Magic ensures a comfortable and fun stay. The hotel's adjacency to the elegant promenade adds another layer of charm, providing a beautiful setting for leisurely strolls and easy access to shopping areas.
Though some guests noted that the hotel's design can be somewhat labyrinthine and some rooms are a bit distant from restaurants, the overall consensus remains positive due to the strategic and highly favorable location. A variety of dining options and well-maintained common areas further enhance the stay, making it a notable choice for travelers seeking a convenient, clean and welcoming environment close to Hurghada’s key spots.
At Steigenberger Aqua Magic, All inclusive, the breakfast experience generally garners positive feedback from guests, highlighted by a variety of flavorful options suitable even for picky eaters. Many reviewers praise the overall excellence and fantastic quality of the buffet, noting that the breakfast, in particular, leaves nothing to be desired with its diverse and delicious offerings.
Guests frequently mention specific highlights such as the amazing pancakes and the inclusion of whole fruits. Freshly brewed coffee available at the Coffee Bean also adds a pleasant touch for coffee lovers. The concept of late breakfast is well-received, adding flexibility to dining schedules.
However, some concerns are noted. A few guests feel that the breakfast menu becomes monotonous over the week and express disappointment with the quality of certain items like cheese and coffee. The automatic coffee machine's inability to froth milk properly and the water-like quality of the milk also draw criticism.
While some guests find the breakfast to be acceptable or even perfect, others mention chaotic buffet settings and noise due to crowding. Despite these issues, the overall consensus reflects a good and varied breakfast experience with room for improvement in certain areas.
Steigenberger Aqua Magic, All inclusive offers a diverse dining experience with mixed reviews from guests. The food quality and variety often receive praise with many enjoying the delicious and well-prepared meals. The Italian and specialty restaurants, such as the Sky, Orient and Papaya, stand out for their better taste and service, making a la carte dinners a preferred choice over the buffet. The evening entertainment also adds to the positive dining experience.
However, some guests have noted issues with food repetition, especially in the main restaurant. There are complaints about the lack of variety and the buffet being crowded and noisy. A significant number of guests found the main restaurant's offerings to be below the expectations of a 5-star hotel, citing the need for fresher options and improvements in taste.
Despite these criticisms, the main restaurant's staff is frequently commended for their friendliness and helpfulness and the setting is often clean. Reservations are recommended for evenings due to popularity. Overall, while there is room for improvement, especially in variety and taste consistency, many find the dining experience at Steigenberger Aqua Magic, All inclusive enjoyable, particularly at the more upscale and specialized restaurants.
The reviews of the rooms at Steigenberger Aqua Magic, All inclusive reveal a mix of opinions. On a positive note, many guests appreciated the spacious and clean rooms, finding them well-decorated and comfortable. Some rooms were described as superb, fantastic and offering excellent views. The family suites specifically received mentions for being large and suitable for families with nice furnishings and modern amenities, including microwaves and minibars.
Housekeeping service was often praised for their daily cleaning to a high standard and attentive service, sometimes going the extra mile for special occasions. The soundproofing of rooms was also noted positively by some guests.
However, there were consistent mentions of issues with cleanliness in other reviews, where rooms appeared superficially cleaned, dusty or had unpleasant smells. Some rooms had structural or maintenance problems, such as leaking showers, unstable doors, blocked sinks and broken facilities. The furniture in many rooms was described as old or outdated with some rooms feeling gloomy and poorly finished.
A notable number of reviews also pointed out that some accommodations were too small or offered compromised views, which made the stay less comfortable. Soundproofing issues led to complaints about noise from neighboring rooms and various hotel facilities. Economy rooms, in particular, received several negative comments regarding their poor condition and need for renovation.
Overall, while some guests had a pleasant experience with spacious, comfortable and modern rooms, there are recurring concerns about maintenance, cleanliness and noise that potential visitors should consider.
Steigenberger Aqua Magic, All inclusive offers mixed experiences when it comes to the quality of their beds. Many guests appreciated the comfortable and clean beds, noting that the bedding was fresh and supportive. Some remarked on the comfortable new mattress provided and found the wide variety of pillows to be excellent.
However, not all guests were equally satisfied. Several reviews highlighted issues with hard mattresses and uncomfortable pillows that didn't provide a restful sleep. There were also mentions of old and worn bed linens and bedspreads and beds in some rooms were described as either too soft or resulting in significant discomfort.
Some guests experienced issues with the bed locations or configurations not meeting their expectations with reports of rooms lacking double beds or having inconvenient bed layouts. Specific instances include noise from the cooling system affecting the sleeping experience and inconveniences caused by bed lights not being available.
Despite these issues, the overall service and hospitality, particularly in welcoming guests and accommodating requests for extra beds, received commendable feedback.
Steigenberger Aqua Magic, All inclusive consistently impresses guests with its cleanliness and well-maintained facilities. General areas, including restaurants and public spaces, are routinely described as spotless and highly organized. The hotel’s landscaping, featuring beautiful gardens, adds to the overall sense of tidiness. Guests particularly appreciate the cleanliness of the rooms, which are frequently cleaned to a high standard with fresh towels provided daily. The swimming pools, another highlight, are meticulously kept, offering a pleasant atmosphere for relaxation.
However, it isn’t without flaws. Some guests report that specific rooms and bathrooms need more attentive cleaning and maintenance. Public restrooms and balconies have also received feedback for not meeting the desired cleanliness standards. Despite these occasional lapses, the consistent positive emphasis on hygiene and the diligence of the housekeeping staff underline the hotel’s commitment to maintaining a clean and comfortable environment.
The staff at Steigenberger Aqua Magic, All inclusive is largely praised for their friendliness and professionalism. Numerous guests have highlighted how welcoming and accommodating the staff were, particularly mentioning individuals like Mr. Mohammed Ragab, Mr. Gerges, Ms. Rania Mohsen and Mr. David. Chefs Abd Al Rahim and Ashraf Abd Al Azim were commended for their culinary skills and willingness to adjust the menu, enhancing guests' dining experiences. The meticulous and cross-functional efforts of the staff, including waiters, housekeeping and the reception team, were frequently noted, helping to create a pleasant stay.
The animation team also received high marks for their energy and engagement, making activities enjoyable for both children and adults. Special appreciation was extended to members such as Andrew, Abanob and Ibrahim for their exceptional service at the reception. The staff's ability to communicate in multiple languages added to the convenience and comfort of international visitors.
Despite these positive reviews, there were some mentions of staff needing additional training to improve their interaction with guests. A minority of guests experienced issues with the reception's efficiency and a perceived disproportionate attention given to foreign guests over locals. Some guests suggested that more attention could be paid to handling high occupancy and service delivery during peak times.
Overall, the hospitality team at Steigenberger Aqua Magic, All inclusive was generally seen as attentive and eager to assist, contributing significantly to the hotel's favorable reputation.
Travelers heading to the Steigenberger Aqua Magic, All inclusive should be prepared for a mixed experience when it comes to internet connectivity. While some guests noted that Wi-Fi is supplied inside the hotel and works excellently for a few, the majority of reviews paint a less favorable picture.
Wi-Fi is reported to be adequately stable and functional mainly in the lobby. However, as guests venture further into the complex, the quality and reliability of the connection often drop significantly. Many found the Wi-Fi network weak in communal areas and almost unusable in guest rooms and other parts of the property. Slow internet speed and frequent disconnections seem to be recurring issues with some guests even describing the Wi-Fi as barely useful and unable to perform well enough for work purposes.
Moreover, guests who needed to use multiple devices simultaneously found the restrictions limiting, sometimes only being able to connect two devices per room. Those who purchased Wi-Fi packages did not find much improvement, indicating that paid services did not necessarily guarantee better performance.
In summary, while the Steigenberger Aqua Magic, All inclusive provides internet access, guests should not rely on a consistently strong or fast connection throughout the hotel. The most reliable service appears to be in the lobby with diminishing quality in other areas, making it advisable for visitors to plan accordingly if a robust internet connection is essential for their stay.
The Steigenberger Aqua Magic, All inclusive features a spa facility that has garnered mixed feedback from guests. On a positive note, the spa area, including its interior and exterior spaces, is well-maintained and clean, which is appreciated by many. Professionalism is a standout trait with numerous mentions of the staff in the spa area being notably courteous and proficient.
Guests find the spa services, including massages, to be quite enjoyable and relaxing. The spa house itself is described as beautiful and special, adding to the overall appeal of the facility. However, there are some drawbacks, such as the spa area being crowded at times, limiting the availability of certain services. In addition, interactions with persistent salespeople have been noted as a negative experience for some visitors.
While the spa receives numerous accolades for its services and atmosphere, there is feedback suggesting the need for more extensive offerings to accommodate the high demand. Despite these challenges, the spa remains a highlight for many, providing a welcome retreat within the resort.
The gym at Steigenberger Aqua Magic, All inclusive offers a mix of impressions from previous guests. Positively highlighted aspects include that the gym is clean, well-maintained and equipped with modern equipment. Guests appreciated the gym's good, up-to-standard facilities and found the setting very relaxing. Aerobics classes were described as excellent and overall, the gym was considered decent by several guests.
However, some guests felt that the equipment was limited and noted that the gym could benefit from more machines. Some reviews suggested that the gym could use an update, describing it as outdated and implying that this aspect detracts from the hotel's otherwise high standards. Despite these mixed feelings, the availability of a gym with modern equipment, along with other excellent facilities at the hotel, contributes to a generally positive fitness experience.
The reviews of Steigenberger Aqua Magic, All inclusive highlight a variety of pools suitable for all ages, making it an excellent choice for families. The numerous pools are not only visually appealing but also heated, providing a comfortable swimming experience even during cooler months. The resort boasts a well-maintained lazy river and fun water slides, including a pirate ship-themed pool, adding to the excitement for kids.
The rooftop pool offers a more relaxed ambiance, especially for adults seeking some tranquility. Despite the pool area's impressive selection and stunning design, some guests noted overcrowding and the scarcity of sun loungers, suggesting an early reservation might be necessary. The pools' cleanliness consistently receives praise, although a few mentioned that the pool water could be cooler at times.
The aqua park is a standout feature, entertaining children and adults alike with its variety of activities. The animation team further enhances the experience with engaging activities throughout the day. However, the early closing time of the pools and aqua park at 5:30 pm was a point of contention for some guests.
In summary, Steigenberger Aqua Magic, All inclusive delivers with a diverse and enjoyable pool experience, impressive facilities for children and ample family-friendly activities, though it can get quite crowded and reserving a spot poolside early is advisable.
The beach near Steigenberger Aqua Magic, All inclusive garners positive feedback for its stunning views, cleanliness and variety of amenities. Guests report that the beach is well-maintained and boasts a nice, sandy shore with easy access from the hotel, approximately 300 meters away. The beach is private and equipped with sun loungers, umbrellas and facilities for water sports, making it suitable for families with children and ensuring a relaxing experience. Many reviews highlight the beautiful and serene environment, along with good beach facilities and provisions for food and drink service.
However, some visitors note the small size of the beach and occasional overcrowding, especially during high season. While the beach offers a sandy entrance to the sea, some parts have rocky formations and corals. There are remarks about limited availability of sunbeds and beach towels and certain guests found the beach setup could be improved for better convenience. Despite these minor drawbacks, the beach’s overall appeal with its lovely atmosphere and great watersports activities make it a key asset of the resort.
The Steigenberger Aqua Magic, All inclusive is an excellent choice for families looking for a fun and enjoyable vacation. The hotel stands out as an especially suitable destination for those with children. It boasts a range of top-notch facilities, including multiple swimming pools and a kids-friendly aqua park complete with water slides that cater to all ages. The rooms, particularly the family suites, are spacious and well-suited for families, offering extra amenities and a comfortable stay.
The hotel’s environment is very secure and thoughtfully designed with families in mind. Parents noted the attentive and friendly staff, particularly praising the animation team for their reliability and the diverse range of activities organized for the children, which include a popular kids club. Many families appreciated the child-friendly atmosphere and the variety of entertainment options available for the little ones, from engaging pool activities to themed evenings.
Dining options also received positive mentions with a variety of dishes pleasing family members of all ages. While the hotel is extremely accommodating for kids, it was noted that it might be more suited for children over the age of five.
In summary, Steigenberger Aqua Magic, All inclusive comes highly recommended for families seeking a destination where both parents and children can have a fun, relaxing and memorable vacation. The combination of exceptional facilities, spacious accommodations and engaging activities makes it an ideal choice for family holidays.
Nestled near the Steigenberger Aqua Magic, All inclusive, guests will find a well-kept 9-hole golf course that many reviewers have described as beautiful and challenging. Its convenient location adds to the appeal, making it perfect for golf enthusiasts looking to play during their stay. The proximity to other Steigenberger Resorts enhances the golfing experience, providing great access and plenty of opportunities for a round or two.
A key highlight is the availability of free golf, undoubtedly a considerable perk for guests. The resort also provides golf carts, making it easy for guests to travel to and from the beach. However, a minor downside mentioned is that one golf cart may not be enough during peak times. Nevertheless, the golf course's accessibility and overall quality have been well-received, further complemented by the resort's all-inclusive package that makes the golfing experience even more enjoyable. Whether using the golf club on-site or simply enjoying the pleasant setting, this venue is ideal for those looking to indulge in some leisurely golfing during their vacation.
Despite being marketed as a five-star destination, Steigenberger Aqua Magic, All inclusive receives mixed reviews regarding its adherence to five-star standards. While some guests commend it as a luxurious and deserving establishment with excellent and very good service, numerous reviews express dissatisfaction with its quality and overall experience.
Complaints frequently highlight that the service did not meet five-star expectations with many describing the staff as stressed and unable to consistently provide top-tier service. The reception service, in particular, was noted for its inadequacy in simple tasks such as organizing taxis. The hotel's main swimming pool and food offerings were also criticized as not being up to five-star quality with the breakfast being described as ordinary or below average.
Overall, while some guests felt it was a luxurious hotel with excellent service, a significant portion believes that it falls short of the five-star standard in several key areas.
Steigenberger Aqua Magic, All inclusive offers a range of facilities and services tailored to business travelers. Key amenities include a Business Center, which guests commonly appreciated and meeting rooms that provide convenient spaces for professional use. The Business Centre staff earned praise for their helpfulness, demonstrated when they printed guest boarding passes free of charge. However, there are limitations regarding the Wi-Fi service with only two devices allowed per room and complaints about the slow speed, which could hinder work productivity. Despite these drawbacks, the availability of dedicated business services contributes positively to the overall business travel experience at the hotel.
Steigenberger Aqua Magic Red Sea offers some amenities for guests with disabilities, such as ramps and elevators throughout the premises, as well as facilities designed for disabled guests. However, the hotel can be challenging for guests with mobility issues, including those who use strollers or wheelchairs. Some areas are not easily accessible and there is a notable absence of elevators for older guests, complicating navigation. Families with specific accessibility needs are advised to opt for accessible rooms to better accommodate their stay.
The Steigenberger Aqua Magic, All inclusive features an impressive array of water slides that cater to both children and adults. Guests frequently mention the "great" and "fun" water slides available, praising their clean and well-maintained condition. The hotel offers six exciting slides for older kids and a dedicated pirate ship area for younger children, making it an ideal family-friendly destination. The water park also ensures safety with attentive lifeguards, providing peace of mind for parents. Guests appreciate the variety, including a separate set of slides designed for adults, which adds an extra layer of enjoyment for those over 120 cm. Despite occasional maintenance and construction, the hotel's pool areas with slides continue to receive high marks for fun and cleanliness.
Located on the stunning Red Sea coast, the Steigenberger Aqua Magic promises an elevated resort experience, especially with its private pool options. Guests frequently highlight the luxury and convenience of having a private pool, making a stay at this resort feel particularly exclusive and comfortable. Many reviewers commend the enjoyment they found in the private cabanas by the pool, adding an extra layer of seclusion and relaxation. The availability of private pools in some rooms is noted as a standout feature, offering an unparalleled level of privacy. Despite a varied dining experience at the Sky Restaurant, the allure of the private pool accommodations remains a consistent highlight for many visitors, contributing to a memorable and indulgent holiday experience.
At the Steigenberger Aqua Magic, All inclusive, guests have repeatedly praised the lazy river. It features prominently within the resort, providing guests with a relaxing and enjoyable experience. The lazy river connects two pools and is equipped with floating tubes, making it a hit among both children and adults. Families particularly appreciate this feature with many noting how much their kids loved it. The lazy river is described as clean and suitable for relaxation, adding to the overall appeal of the resort's water attractions. The presence of good waterslides nearby further enhances the fun and convenience for guests. Overall, the lazy river at Steigenberger Aqua Magic, All inclusive stands out as a highlight of the resort, contributing significantly to the positive experiences of those who stay there.
The Steigenberger Aqua Magic, All inclusive hotel boasts heated pools, providing a comfortable swimming experience even in cooler weather, including the winter season. The pools are maintained at a consistent temperature, ensuring guests can enjoy a warm and relaxing swim. Additionally, specific pools designed for small children are kept very warm, catering to families visiting the resort. Overall, the presence of heated pools appears to be a well-received feature among guests.
The Steigenberger Aqua Magic, All inclusive offers a delightful and diverse range of outdoor pools. Guests can enjoy an array of heated pools, including a heated lazy river and a heated aqua park, ensuring a comfortable swim regardless of the season. The outdoor pool area stands out with its spacious and beautifully designed landscapes, making it both visually appealing and practical. Different styles of pools cater to varied preferences, from lively spots to quieter, more relaxed zones away from the music and children's areas. The maintenance of the outdoor pools is consistently praised, ensuring they are always in top condition. However, the pool can sometimes become crowded. A highlight is the unique Pirateship, offering a special experience for visitors. Overall, the variety of pools ensures plenty of bathing opportunities for guests of all ages.
Steigenberger Aqua Magic, All inclusive is an excellent choice for honeymooners, offering special arrangements and packages designed specifically for couples. The romantic honeymoon package and suite are ideal for newlyweds, providing a delightful experience. Couples can enjoy the beach after 8 PM, making it a perfect place to celebrate their love. Although there have been isolated incidents of not receiving the honeymoon cake, the overall setting and services make it an ideal spot for a honeymoon getaway. Families can also enjoy the beach, adding versatility to the destination.
Steigenberger Aqua Magic, All inclusive offers a luxurious experience that is widely recognized for its high-end amenities and premium status. The hotel features a contemporary design with upscale materials, fostering a luxurious feel throughout the premises. Guests are particularly satisfied with the cleanliness and the luxurious ambiance in the lobby and the rooms, which offer a comfortable stay with well-equipped beds.
The service is generally praised as high-end and the hotel staff are often described as superheroes for their attentive care. The dining experience at the luxurious restaurant adds to the upscale environment, making it a popular choice for special occasions like honeymoons. However, some guests mention inconsistencies in service quality and express that the design could be more interesting, as the dark walls feel somewhat gloomy.
Despite its high rates, the hotel's luxury accommodations and facilities are seen as reflective of its cost. Opting for a Supreme room or above is recommended for the best experience. Classy guests looking for a lovely hotel will find the grand building and upscale community perfectly suited to their needs. However, it might not be the ideal choice for relaxation due to the lack of animation or games for children on the beach. Overall, Steigenberger Aqua Magic, All inclusive stands out as one of the best hotels in Hurghada, offering a luxurious stay that is mostly perfect in terms of facilities and elegance.
The Steigenberger Aqua Magic, All inclusive offers a notably romantic atmosphere, making it an ideal setting for couples seeking a peaceful getaway. The hotel provides a charming backdrop with some areas being more secluded for an intimate experience. Guests have praised the decorated rooms with balloons and flowers, which enhance the romantic ambiance. The hotel features a romantic restaurant and hosts romantic dinners, perfect for enjoying a special evening. Additionally, the property is a good romantic spot, offering walks and an actual honeymoon package. Recommended for couples, the hotel ensures a memorable romantic experience, especially with its serene setting and thoughtful gestures.
Location Show Map
Location
The hotel isn't directly beachfront, but it provides easy access to the beach through a short walk or a quick ride on a golf cart, thus maintaining the convenience of beach outings. There's a private beach area that, while not right at the resort’s doorstep, still remains close enough for an enjoyable visit.
Guests appreciate the facilities and cleanliness the hotel offers. With excellent amenities including various pools—especially an adult pool on the roof—and activities for families and children, Steigenberger Aqua Magic ensures a comfortable and fun stay. The hotel's adjacency to the elegant promenade adds another layer of charm, providing a beautiful setting for leisurely strolls and easy access to shopping areas.
Though some guests noted that the hotel's design can be somewhat labyrinthine and some rooms are a bit distant from restaurants, the overall consensus remains positive due to the strategic and highly favorable location. A variety of dining options and well-maintained common areas further enhance the stay, making it a notable choice for travelers seeking a convenient, clean and welcoming environment close to Hurghada’s key spots.
Breakfast
Guests frequently mention specific highlights such as the amazing pancakes and the inclusion of whole fruits. Freshly brewed coffee available at the Coffee Bean also adds a pleasant touch for coffee lovers. The concept of late breakfast is well-received, adding flexibility to dining schedules.
However, some concerns are noted. A few guests feel that the breakfast menu becomes monotonous over the week and express disappointment with the quality of certain items like cheese and coffee. The automatic coffee machine's inability to froth milk properly and the water-like quality of the milk also draw criticism.
While some guests find the breakfast to be acceptable or even perfect, others mention chaotic buffet settings and noise due to crowding. Despite these issues, the overall consensus reflects a good and varied breakfast experience with room for improvement in certain areas.
Dinner
However, some guests have noted issues with food repetition, especially in the main restaurant. There are complaints about the lack of variety and the buffet being crowded and noisy. A significant number of guests found the main restaurant's offerings to be below the expectations of a 5-star hotel, citing the need for fresher options and improvements in taste.
Despite these criticisms, the main restaurant's staff is frequently commended for their friendliness and helpfulness and the setting is often clean. Reservations are recommended for evenings due to popularity. Overall, while there is room for improvement, especially in variety and taste consistency, many find the dining experience at Steigenberger Aqua Magic, All inclusive enjoyable, particularly at the more upscale and specialized restaurants.
Rooms
Housekeeping service was often praised for their daily cleaning to a high standard and attentive service, sometimes going the extra mile for special occasions. The soundproofing of rooms was also noted positively by some guests.
However, there were consistent mentions of issues with cleanliness in other reviews, where rooms appeared superficially cleaned, dusty or had unpleasant smells. Some rooms had structural or maintenance problems, such as leaking showers, unstable doors, blocked sinks and broken facilities. The furniture in many rooms was described as old or outdated with some rooms feeling gloomy and poorly finished.
A notable number of reviews also pointed out that some accommodations were too small or offered compromised views, which made the stay less comfortable. Soundproofing issues led to complaints about noise from neighboring rooms and various hotel facilities. Economy rooms, in particular, received several negative comments regarding their poor condition and need for renovation.
Overall, while some guests had a pleasant experience with spacious, comfortable and modern rooms, there are recurring concerns about maintenance, cleanliness and noise that potential visitors should consider.
Beds
However, not all guests were equally satisfied. Several reviews highlighted issues with hard mattresses and uncomfortable pillows that didn't provide a restful sleep. There were also mentions of old and worn bed linens and bedspreads and beds in some rooms were described as either too soft or resulting in significant discomfort.
Some guests experienced issues with the bed locations or configurations not meeting their expectations with reports of rooms lacking double beds or having inconvenient bed layouts. Specific instances include noise from the cooling system affecting the sleeping experience and inconveniences caused by bed lights not being available.
Despite these issues, the overall service and hospitality, particularly in welcoming guests and accommodating requests for extra beds, received commendable feedback.
Cleanliness
However, it isn’t without flaws. Some guests report that specific rooms and bathrooms need more attentive cleaning and maintenance. Public restrooms and balconies have also received feedback for not meeting the desired cleanliness standards. Despite these occasional lapses, the consistent positive emphasis on hygiene and the diligence of the housekeeping staff underline the hotel’s commitment to maintaining a clean and comfortable environment.
Staff
The animation team also received high marks for their energy and engagement, making activities enjoyable for both children and adults. Special appreciation was extended to members such as Andrew, Abanob and Ibrahim for their exceptional service at the reception. The staff's ability to communicate in multiple languages added to the convenience and comfort of international visitors.
Despite these positive reviews, there were some mentions of staff needing additional training to improve their interaction with guests. A minority of guests experienced issues with the reception's efficiency and a perceived disproportionate attention given to foreign guests over locals. Some guests suggested that more attention could be paid to handling high occupancy and service delivery during peak times.
Overall, the hospitality team at Steigenberger Aqua Magic, All inclusive was generally seen as attentive and eager to assist, contributing significantly to the hotel's favorable reputation.
Wi-Fi
Wi-Fi is reported to be adequately stable and functional mainly in the lobby. However, as guests venture further into the complex, the quality and reliability of the connection often drop significantly. Many found the Wi-Fi network weak in communal areas and almost unusable in guest rooms and other parts of the property. Slow internet speed and frequent disconnections seem to be recurring issues with some guests even describing the Wi-Fi as barely useful and unable to perform well enough for work purposes.
Moreover, guests who needed to use multiple devices simultaneously found the restrictions limiting, sometimes only being able to connect two devices per room. Those who purchased Wi-Fi packages did not find much improvement, indicating that paid services did not necessarily guarantee better performance.
In summary, while the Steigenberger Aqua Magic, All inclusive provides internet access, guests should not rely on a consistently strong or fast connection throughout the hotel. The most reliable service appears to be in the lobby with diminishing quality in other areas, making it advisable for visitors to plan accordingly if a robust internet connection is essential for their stay.
Spa
Guests find the spa services, including massages, to be quite enjoyable and relaxing. The spa house itself is described as beautiful and special, adding to the overall appeal of the facility. However, there are some drawbacks, such as the spa area being crowded at times, limiting the availability of certain services. In addition, interactions with persistent salespeople have been noted as a negative experience for some visitors.
While the spa receives numerous accolades for its services and atmosphere, there is feedback suggesting the need for more extensive offerings to accommodate the high demand. Despite these challenges, the spa remains a highlight for many, providing a welcome retreat within the resort.
Gym
However, some guests felt that the equipment was limited and noted that the gym could benefit from more machines. Some reviews suggested that the gym could use an update, describing it as outdated and implying that this aspect detracts from the hotel's otherwise high standards. Despite these mixed feelings, the availability of a gym with modern equipment, along with other excellent facilities at the hotel, contributes to a generally positive fitness experience.
Pool
The rooftop pool offers a more relaxed ambiance, especially for adults seeking some tranquility. Despite the pool area's impressive selection and stunning design, some guests noted overcrowding and the scarcity of sun loungers, suggesting an early reservation might be necessary. The pools' cleanliness consistently receives praise, although a few mentioned that the pool water could be cooler at times.
The aqua park is a standout feature, entertaining children and adults alike with its variety of activities. The animation team further enhances the experience with engaging activities throughout the day. However, the early closing time of the pools and aqua park at 5:30 pm was a point of contention for some guests.
In summary, Steigenberger Aqua Magic, All inclusive delivers with a diverse and enjoyable pool experience, impressive facilities for children and ample family-friendly activities, though it can get quite crowded and reserving a spot poolside early is advisable.
Beach
However, some visitors note the small size of the beach and occasional overcrowding, especially during high season. While the beach offers a sandy entrance to the sea, some parts have rocky formations and corals. There are remarks about limited availability of sunbeds and beach towels and certain guests found the beach setup could be improved for better convenience. Despite these minor drawbacks, the beach’s overall appeal with its lovely atmosphere and great watersports activities make it a key asset of the resort.
Family
The hotel’s environment is very secure and thoughtfully designed with families in mind. Parents noted the attentive and friendly staff, particularly praising the animation team for their reliability and the diverse range of activities organized for the children, which include a popular kids club. Many families appreciated the child-friendly atmosphere and the variety of entertainment options available for the little ones, from engaging pool activities to themed evenings.
Dining options also received positive mentions with a variety of dishes pleasing family members of all ages. While the hotel is extremely accommodating for kids, it was noted that it might be more suited for children over the age of five.
In summary, Steigenberger Aqua Magic, All inclusive comes highly recommended for families seeking a destination where both parents and children can have a fun, relaxing and memorable vacation. The combination of exceptional facilities, spacious accommodations and engaging activities makes it an ideal choice for family holidays.
Golf
A key highlight is the availability of free golf, undoubtedly a considerable perk for guests. The resort also provides golf carts, making it easy for guests to travel to and from the beach. However, a minor downside mentioned is that one golf cart may not be enough during peak times. Nevertheless, the golf course's accessibility and overall quality have been well-received, further complemented by the resort's all-inclusive package that makes the golfing experience even more enjoyable. Whether using the golf club on-site or simply enjoying the pleasant setting, this venue is ideal for those looking to indulge in some leisurely golfing during their vacation.
5 Star
Complaints frequently highlight that the service did not meet five-star expectations with many describing the staff as stressed and unable to consistently provide top-tier service. The reception service, in particular, was noted for its inadequacy in simple tasks such as organizing taxis. The hotel's main swimming pool and food offerings were also criticized as not being up to five-star quality with the breakfast being described as ordinary or below average.
Overall, while some guests felt it was a luxurious hotel with excellent service, a significant portion believes that it falls short of the five-star standard in several key areas.
Business
Accessible
Pool Water Slide
Private Pool
Lazy River
Heated Pool
Outdoor Pool
Honeymoon
Luxury
The service is generally praised as high-end and the hotel staff are often described as superheroes for their attentive care. The dining experience at the luxurious restaurant adds to the upscale environment, making it a popular choice for special occasions like honeymoons. However, some guests mention inconsistencies in service quality and express that the design could be more interesting, as the dark walls feel somewhat gloomy.
Despite its high rates, the hotel's luxury accommodations and facilities are seen as reflective of its cost. Opting for a Supreme room or above is recommended for the best experience. Classy guests looking for a lovely hotel will find the grand building and upscale community perfectly suited to their needs. However, it might not be the ideal choice for relaxation due to the lack of animation or games for children on the beach. Overall, Steigenberger Aqua Magic, All inclusive stands out as one of the best hotels in Hurghada, offering a luxurious stay that is mostly perfect in terms of facilities and elegance.
Romantic
Yes, Steigenberger Aqua Magic, All inclusive has pool(s) that belong to one or more of the following categories: Heated Pool, Pool Water Slide, Private Pool, Outdoor Pool, Lazy River.
Yes, a spa is available at Steigenberger Aqua Magic, All inclusive.
No, Steigenberger Aqua Magic, All inclusive doesn't allow dogs.
No, parking facilities aren't available at Steigenberger Aqua Magic, All inclusive.
Yes, Steigenberger Aqua Magic, All inclusive has a gym.
Location Show Map
More Options
