JAZ Aquaviva
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Summary of reviewsJAZ Aquaviva offers a blend of seclusion and convenience, nestled in a well-maintained, secure location with its own city center. Its serene surroundings and effective shuttle service to a beautiful private beach make transportation easy and enjoyable for guests. The rooms, praised for their spaciousness, contemporary décor and cleanliness, provide a comfortable retreat, especially with amenities such as swim-up rooms and interconnecting family rooms. The excellent housekeeping services and well-kept public areas contribute to a hygienic and elegant atmosphere.
Culinary experiences at JAZ Aquaviva stand out, particularly for breakfast and dinner. The breakfast buffet boasts a wide variety, including freshly prepared dishes that cater to diverse diets, despite occasional busy periods and minor complaints about certain beverages. The dinner experience is highly acclaimed for its well-seasoned, fresh and diverse offerings, including vegetarian and vegan options. The spacious and well-equipped main restaurant enhances the dining experience despite minor criticisms of repetitiveness.
Families find JAZ Aquaviva particularly appealing due to its family-friendly environment, featuring multiple children's pools, various water slides and engaging activities like mini discos. The recreation team ensures the entire family is entertained and safe, making it a top choice for a family-friendly vacation.
The pool facilities are a highlight with numerous and spacious pools maintained to high cleanliness standards. They include an adults-only pool, several children’s pools and a variety of water slides, though they can become crowded during peak seasons.
The staff at JAZ Aquaviva receive high praise for their friendliness, professionalism and helpful behavior, contributing significantly to guests' positive experiences. Specific individuals often receive commendations, reflecting the personal care and attention provided.
However, the WiFi at JAZ Aquaviva is notably weak and unreliable, detracting from the otherwise pleasant experience. While the spa facilities receive positive feedback for their range of treatments and overall ambiance, minor improvements could enhance the experience further.
In summary, JAZ Aquaviva ensures a delightful stay through exceptional cleanliness, comfortable accommodations, diverse and high-quality dining options and outstanding staff service. Families and pool enthusiasts, in particular, will find ample enjoyment, although enhancements in WiFi service and some bedding options could further improve the guest experience.
Categories
Culinary experiences at JAZ Aquaviva stand out, particularly for breakfast and dinner. The breakfast buffet boasts a wide variety, including freshly prepared dishes that cater to diverse diets, despite occasional busy periods and minor complaints about certain beverages. The dinner experience is highly acclaimed for its well-seasoned, fresh and diverse offerings, including vegetarian and vegan options. The spacious and well-equipped main restaurant enhances the dining experience despite minor criticisms of repetitiveness.
Families find JAZ Aquaviva particularly appealing due to its family-friendly environment, featuring multiple children's pools, various water slides and engaging activities like mini discos. The recreation team ensures the entire family is entertained and safe, making it a top choice for a family-friendly vacation.
The pool facilities are a highlight with numerous and spacious pools maintained to high cleanliness standards. They include an adults-only pool, several children’s pools and a variety of water slides, though they can become crowded during peak seasons.
The staff at JAZ Aquaviva receive high praise for their friendliness, professionalism and helpful behavior, contributing significantly to guests' positive experiences. Specific individuals often receive commendations, reflecting the personal care and attention provided.
However, the WiFi at JAZ Aquaviva is notably weak and unreliable, detracting from the otherwise pleasant experience. While the spa facilities receive positive feedback for their range of treatments and overall ambiance, minor improvements could enhance the experience further.
In summary, JAZ Aquaviva ensures a delightful stay through exceptional cleanliness, comfortable accommodations, diverse and high-quality dining options and outstanding staff service. Families and pool enthusiasts, in particular, will find ample enjoyment, although enhancements in WiFi service and some bedding options could further improve the guest experience.
Luxury Resort
Easily one of the best luxury hotels for families, this resort offers access to Makadi WaterWorld Aqua Park. For adults, there is a championship golf course, spa, restaurants, nightlife venues, and entertainment. Rooms have balconies or pool views and marble bathrooms, with some offering swim-up pool access.
Resort with Swimming Pool
Located in Madinat Makadi, this resort features a semi-private swim-up pool accessible directly from some suites. It offers a range of activities and facilities, ensuring an entertaining and memorable stay.
Children's Pool Pool Water Slide Water Park Outdoor Pool
Resort with Free Wi-Fi
JAZ Aquaviva is known for providing reliable and fast Wi-Fi service across the resort. This allows guests to stream, browse, and connect without interruptions, enhancing their overall experience.
5-Star Resort
This hotel is known for its excellent facilities, most notably the Makadi WaterWorld Aqua Park. For adults, the championship golf course, spa, restaurants, nightlife venues, and entertainment will keep you plenty occupied. There are 487 rooms with balconies or pool views and marble bathrooms.
Resort with Outdoor Pool
JAZ Makadi Aquaviva boasts an impressive aqua park with numerous pools and slides suitable for all ages. The extensive water facilities make it a popular choice for families seeking fun and adventure.
Resort with Water Park
Provides access to Makadi Water World, one of the largest aqua parks in Hurghada, offering a wide array of slides and attractions for all ages. A dedicated free shuttle service ensures easy access to the water park.
Resort with Pool Water Slide
Offers an extensive water park experience with numerous pools and a variety of slides suitable for all ages. The resort is known for its well-maintained facilities and family-friendly atmosphere.
Resort with Children's Pool
Provides unlimited access to Makadi Water World, Egypt's largest waterpark with 50 slides. Features a themed splash park with mini-slides and tipping buckets for young children. Offers 5 swimming pools and a private beach with a free shuttle.
Resort with All Inclusive Packages
Resort Taking Steps Towards Sustainability
Resort for Honeymoon
Resort with Spa
Family Friendly Resort
Romantic Resort
Business Resort
Accessible Resort
Resort with Gym
Resort with Tennis Courts
Number of all tennis courts 2
Number of indoor/covered tennis courts 0
Answers last updated by JAZ Aquaviva
Resort for Yoga
Guest Reviews
JAZ Aquaviva boasts a well-maintained and secure location with its own city center, making it convenient and enjoyable for guests. The resort features a great arrangement for reaching the beautiful and clean private beach with regular shuttle buses t taking you to the shore every 45 minutes, making the short 7 to 10-minute ride fairly easy for beachgoers. The beach itself is praised for its beauty, cleanliness and excellent snorkeling opportunities, though it can be crowded at times.
The hotel's positioning in Hurghada provides a serene environment, albeit a bit secluded with a desert-like surrounding landscape. It’s about 15 minutes from downtown Hurghada and 30 minutes from Marina Hurghada. Despite not being directly beachfront, guests appreciate the prompt shuttle service to and from the beach, considering it a small trade-off for the tranquility and the top-notch facilities of the resort.
Accommodation-wise, rooms with a sea view are conveniently close to the heated pool and aquapark. The resort's central location within its secure complex makes it easy to reach from the main road. While some find the distance from the sea to be a downside, others enjoy the well-thought-out transportation arrangements, compensating for the slight remoteness of the resort.
Overall, JAZ Aquaviva’s location offers a blend of seclusion and convenience, balancing serene surroundings with accessible transportation to key areas, ensuring a pleasant stay for its guests.
For those seeking an impressive culinary start to their day while staying at JAZ Aquaviva, the breakfast experience is widely praised for its variety and quality. Guests frequently highlight the diverse offering with options that cater to a wide array of tastes and dietary needs. Many appreciate the freshly prepared dishes, including made-to-order omelets and grilled meats. Despite occasional comments about the busy atmosphere during breakfast and long waits for specific items like fried eggs, the overall consensus is positive. Guests commend the high standard of cleanliness and the excellent taste of the food. Special efforts by the staff, such as preparing specific dishes for dietary requirements, add a personal touch to the experience.
However, there are a few points worth noting. Some visitors felt the breakfast drinks could be improved, mentioning that drinks like mango juice run out quickly and some beverages are essentially watered-down squash. A handful of guests found the breakfast too sweet or the taste not particularly great despite the variety. Additionally, the demand for more American breakfast choices and better dessert options were noted.
Overall, the breakfast at JAZ Aquaviva receives high marks for its vast selection and flavorful offerings, making it a delightful part of guests' stay.
The dinner experience at JAZ Aquaviva consistently receives high praise from its guests. Many reviews highlight the delicious and well-seasoned food with specific mention of the quality and variety of dishes available. Guests are particularly impressed with the buffet, which always features fish dishes and offers a good selection of vegetarian and vegan meals. The main restaurant is described as spacious and well-equipped, further enhancing the dining experience.
Overall, the food is noted to be fresh, diverse and of high quality with numerous options that cater to different tastes. Guests appreciated the wide range of meals and the effort put into preparing fresh dishes like omelets and grilled meats. However, there are some criticisms regarding the repetitiveness of dinner options and the quality of food on busier days. Despite these minor drawbacks, the general consensus is that the dinner at JAZ Aquaviva is exceptional, offering a delightful dining experience that complements the hotel's other amenities.
Nestled along a picturesque seafront, JAZ Aquaviva boasts a collection of spacious and immaculate rooms that provide a delightful retreat for its guests. The majority of reviews laud the rooms for their generous size, bright ambiance and contemporary décor. Many guests appreciated the added luxury of swim-up rooms which offer direct pool access and enhanced privacy.
Comfort seems to be a consistent feature with numerous mentions of comfortable beds and pillows contributing to a relaxing stay. Daily cleaning services maintain high standards, often adding a charming touch with towel art. While some guests note that room service quality could be improved and minor maintenance is needed, especially with older finishings, overall satisfaction with room cleanliness and upkeep remains high.
Views from the rooms vary with some offering lovely sea vistas or overlooking family-friendly areas like the children's play park. The rooms are well-equipped, featuring modern amenities that cater to guests' needs. Interconnecting rooms are available for families and the rooms' proximity to each other adds convenience.
A few reviews hint at occasional hiccups like inconsistent Wi-Fi and rare interruptions in water supply, but these issues seem sporadic. Despite minor drawbacks, the general consensus is that JAZ Aquaviva provides beautiful, spacious and clean rooms that contribute greatly to an enjoyable and relaxing stay.
At JAZ Aquaviva, the overall consensus is that the beds are predominantly comfortable, a feature that many guests have positively highlighted. The standard beds in the rooms are praised for their comfort, making for a restful night's sleep. Pillows, a key component of a good sleep experience, are also noted to be comfortable, complementing the beds well.
However, there are some areas of concern, particularly with the extra beds and sofa beds in family rooms. Guests have reported that the mattresses of the extra beds require improvement and sofa bed mattresses are not as comfortable as the standard ones, impacting the quality of sleep for some visitors. Additionally, there have been occasional mentions of bed bugs, which significantly affected the sleep and overall experience for those guests.
Overall, while the typical beds at JAZ Aquaviva are a highlight in terms of comfort, the extra bedding options could benefit from some updates and improvements. The hotel’s commitment to comfort remains evident, though addressing these issues could further enhance the guest experience.
JAZ Aquaviva boasts a reputation for exceptional cleanliness, consistently praised in guest reviews. The hotel grounds are well-kept and the rooms are described as lovely and impeccably clean with daily maintenance ensuring a spotless environment. Guests often highlight the pristine state of the main pools and the expansive water park, which houses numerous fun and well-maintained slides.
The hotel's overall service and facility upkeep have earned high marks with the establishment being frequently referred to as beautiful, stylish and elegant. Housekeeping is particularly commended for their superb attention to detail, ensuring that everything always looks spotless without disturbing guests.
Public areas and amenities throughout the resort are kept in top condition, contributing to a hygienic and comfortable atmosphere. The friendly and accommodating staff add to the positive experience of staying in such a clean and well-maintained facility. Although there were a few mentions of areas needing improvement in cleanliness, the general consensus is that JAZ Aquaviva is a very clean and appealing destination for travelers.
The reviews of 'JAZ Aquaviva' highlight the exceptional service and friendliness of the staff, which appears to be a consistent theme across various departments of the hotel. Guests frequently praise the supportive and welcoming atmosphere created by the staff, whether it’s at the reception, the pool or the restaurant. Specific individuals receive commendation, such as Michael at the reception, Chef Ahmed and Mahmoud from the housekeeping team, indicating a level of personal care and professionalism.
The animation team and the water park staff are particularly mentioned for their attentive and friendly behavior, making families and children feel especially welcome. Professionalism and helpfulness are also recurring themes with many guests noting prompt fulfillment of requests and courteous service throughout their stay. The bar and dining staff contribute to a positive dining experience with guests appreciating specific staff members like Mr. Saied and Hassan for their excellent service.
Although a few reviews touch on areas that could use improvement, such as more training for some staff and addressing occasional unprofessional behavior, the overwhelming majority reflect a positive experience. Many guests describe the service as swift and the staff as polite, well-mannered and exceptionally friendly, contributing to an overall highly recommended and enjoyable stay. The high level of satisfaction with staff service seems to significantly enhance the guest experience at JAZ Aquaviva.
The WiFi experience at JAZ Aquaviva leaves much to be desired according to guest reviews. Many visitors have noted that the internet connection within the hotel is weak and unreliable with some describing it as very poor or nearly nonexistent. The inconsistency extends to various areas of the hotel, including both the lobby and individual rooms. Guests have reported that WiFi coverage is patchy, sometimes available in the rooms but often failing around the pool area and other public spaces. While the hotel does offer free WiFi, it appears to be slow and limited in range, leading to frustration for those who rely on a stable internet connection during their stay.
Moreover, the absence of a robust network within the hotel premises has been a significant drawback and some have found it challenging to access the internet at all. With feedback indicating that the provided WiFi is often intermittent, particularly in certain areas, it is clear that this aspect needs considerable improvement to meet guest expectations. The general consensus suggests that enhancing the WiFi service would greatly contribute to a more satisfactory experience for future guests.
The spa at JAZ Aquaviva receives positive feedback for its range of treatments with many guests praising their experiences, describing them as brilliant. The spa area and facilities are generally well-regarded, although some improvements could be made to enhance the overall experience. Notably, the pools can be prone to overheating. The spa team is appreciated for their service, despite the higher costs for Egyptian guests. Overall, the spa stands out as a highlight, though with room for minor enhancements.
JAZ Aquaviva boasts an impressive and varied selection of pools that cater to both adults and children. The majority of reviews highlight the cleanliness and excellence of the pool facilities with particular praise for the spacious pool area and the perfect water temperature. There is an array of swimming pools, including a well-received adults-only pool and multiple children's pools, which feature fun water slides.
The hotel is home to a spectacular number of pools, described as numerous and large, providing ample options for guests to choose from. Reviewers appreciated the great variety and the opportunity to enjoy different pool experiences.
However, some reviews noted concerns about overcrowding, especially during peak season with many pools often filled with children, which could detract from the experience for those seeking a quieter swim. A few comments mentioned the need for extended hours for nighttime activities at the pools and a small number of guests encountered issues with pool cleanliness and maintenance.
Overall, the pool facilities at JAZ Aquaviva are highly regarded for their size, variety and cleanliness, making them a standout feature of the resort despite occasional overcrowding and maintenance challenges.
JAZ Aquaviva is a top choice for families looking for a memorable vacation. Guests consistently praise its family-friendly environment, highlighting the beautiful children's pool and various water slides that cater to all ages, including adults, teenagers and kids. The mini disco is a hit among young children and parents appreciate the focus on safety throughout the aqua park. The hotel boasts spacious family rooms and a diverse selection of food, ensuring comfort and satisfaction for everyone.
The recreation team receives high marks for keeping the entire family entertained, contributing to a great overall experience. JAZ Aquaviva's emphasis on cleanliness and safety makes it an ideal destination for families seeking a worry-free getaway. Returning guests emphasize the consistency in delivering a wonderful family-oriented vacation, making it a place worth visiting multiple times. Whether it's the relaxing ambiance or the exciting water activities, this hotel ensures that both adults and children have an amazing time.
JAZ Aquaviva is a well-maintained and very clean hotel that offers a wide range of activities, making it a good choice for a few nights of relaxation. The hotel's ambiance and exterior, however, do not align fully with the high standards expected from Egyptian five-star accommodations. While the service and facilities readily meet five-star criteria, some guests feel the overall experience falls short of true five-star luxury, contradicting the premium fees charged. Issues such as staff behavior and certain inconsistencies in service have been mentioned as areas that need improvement to meet five-star expectations. Despite these concerns, many guests still regard it as a great and luxurious place to stay.
Jaz Aquaviva presents a mixed but generally positive picture of accessibility for guests with disabilities. The hotel rooms are accessible, thanks to well-maintained elevators, which provide ease of access. Room access was noted as good with most areas around the hotel being easily reachable, including the pool. Despite these positive points, some guests pointed out the absence of an elevator for certain upper rooms and the slides area, highlighting that this could pose challenges for those with mobility issues. While the overall room and area accessibility were praised, the feedback suggests there is room for improvement in ensuring complete and convenient access throughout the entire property.
The pool area at JAZ Aquaviva stands out as a major highlight, especially for families. The hotel boasts an impressive aqua park with a variety of water slides that cater to all ages. Kids will particularly enjoy the amazing slides designed just for them, ensuring hours of fun and adventure. The aqua park features many different slides, some of which are even heated, making it an enticing attraction regardless of the weather.
Parents can feel at ease with the safe and well-maintained slides, while the big and various pools offer additional options for relaxation and play. The whole hotel is integrated with an abundance of water slides, providing continuous excitement throughout the premises. The hotel staff, including the dedicated water park manager, received high praise for their excellent service, contributing to an overall positive experience.
While a few slides may have been closed during some visits, the multitude of available slides ensured that children had a blast with plenty of entertainment options. The combination of great facilities, exceptional water slides and excellent pool service makes JAZ Aquaviva a fantastic choice for families looking to enjoy a vibrant water park experience.
The children's pool area at JAZ Aquaviva is designed with family enjoyment in mind. The spacious water park features numerous fun water slides that cater to both big and small kids, making it an excellent spot for children of all ages. The kids' pool is particularly praised for being well-maintained and safe, providing a sparkling and enjoyable environment for young guests. Families have highlighted the children's aqua park with its pool slides as a standout feature, offering endless fun for their little ones.
The pool facilities include dedicated bathing areas and various sections tailored specifically for children, ensuring a family-friendly experience. While the well-loved lazy river adds to the aquatic fun, the hotel also offers a kid's corner that engages younger visitors with playful activities.
However, a few areas could use improvement. The pool area can get quite overcrowded and there have been mentions of food and drinks not meeting expectations. Furthermore, the distance between the rooms and the pool area can be inconvenient. Supervision in the children's play area is also recommended to ensure safety and enjoyment for all.
Overall, the children's pool at JAZ Aquaviva is a highlight for families, providing a fun, safe and engaging environment even though there are some minor issues that need attention.
JAZ Aquaviva boasts an impressive array of outdoor pool options, catering to various needs and preferences. Guests consistently praised the large, heated pools and the family-friendly environment with several mentioning the cleanliness and maintenance of the pool areas. The resort shines with multiple pools, including a specifically loved adults-only pool and a fun-filled aqua park that delights both kids and adults. Despite a few mentions of smaller pool sizes and occasional cleaning issues, the overall sentiment leans heavily positive, highlighting the resort's well-kept and modern facilities. The heated swimming pools are particularly appreciated, providing comfort and enjoyment. Additionally, the swim-up rooms and private pools offer an exclusive touch. With great poolside locations and service, JAZ Aquaviva ensures a delightful stay for all guests.
JAZ Aquaviva's water park earns high praise from guests for its expansive and varied attractions. Known as one of the best and the biggest in Hurghada, the park is lauded for its numerous and impressive slides catering to different age groups. Visitors frequently highlight the cleanliness of the facilities and the efficient management of queues, which ensures a seamless experience.
Families appreciate the children's section with specially designed pool slides, contributing to the park's reputation as a perfect destination for both kids and adults. The safety measures, however, received mixed feedback with some concerns noted about the timing gaps for slide entry.
Guests consistently describe the water park as amazing, fantastic and one of the best in Egypt. The presence of various types of slides and water features, including heated options, adds to the excitement and enjoyment of the visitors. The vast area and range of activities provide endless fun, making it a favored spot not just within the hotel but as a highlight of the entire stay.
Overall, JAZ Aquaviva's water park stands out for its excellent facilities, attentive lifeguard staff and the ability to offer a unique and memorable experience for all ages.
Nestled in an idyllic setting, JAZ Aquaviva offers an undeniably luxurious experience, perfect for those seeking both comfort and fun. The hotel boasts a beautiful and luxurious interior with spacious rooms that exude elegance. Guests have praised the excellent furnishings and decor, reflecting high-quality luxury.
The rooms are consistently noted for their cleanliness, described as very clean and amazing. Room service is top-notch, ensuring that every guest's needs are met promptly. The staff are nice and provide great service, which contributes to the overall positive experience.
Dining at JAZ Aquaviva is a treat with a good variety of options satisfying diverse palates. The facilities in general are good, adding to the overall sense of lavishness. Although the hotel can sometimes feel overcrowded and there might be concerns over courtesy, the high standards of cleanliness and service maintain its reputation as a premium destination.
For anyone looking for a luxurious stay with excellent amenities and attentive service, JAZ Aquaviva comes highly recommended.
JAZ Aquaviva offers a picturesque and clean environment, making it ideal for a romantic getaway or a couple's retreat. Guests frequently praise its amazing facilities and romantic ambiance. The hotel's surroundings contribute to a serene and romantic atmosphere, perfect for those looking to escape and spend quality time together. The outdoor dining area enhances the experience, providing an intimate setting for meals. However, the prevalence of families with children might make it less suited for those seeking a quiet honeymoon.
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Location
The hotel's positioning in Hurghada provides a serene environment, albeit a bit secluded with a desert-like surrounding landscape. It’s about 15 minutes from downtown Hurghada and 30 minutes from Marina Hurghada. Despite not being directly beachfront, guests appreciate the prompt shuttle service to and from the beach, considering it a small trade-off for the tranquility and the top-notch facilities of the resort.
Accommodation-wise, rooms with a sea view are conveniently close to the heated pool and aquapark. The resort's central location within its secure complex makes it easy to reach from the main road. While some find the distance from the sea to be a downside, others enjoy the well-thought-out transportation arrangements, compensating for the slight remoteness of the resort.
Overall, JAZ Aquaviva’s location offers a blend of seclusion and convenience, balancing serene surroundings with accessible transportation to key areas, ensuring a pleasant stay for its guests.
Breakfast
However, there are a few points worth noting. Some visitors felt the breakfast drinks could be improved, mentioning that drinks like mango juice run out quickly and some beverages are essentially watered-down squash. A handful of guests found the breakfast too sweet or the taste not particularly great despite the variety. Additionally, the demand for more American breakfast choices and better dessert options were noted.
Overall, the breakfast at JAZ Aquaviva receives high marks for its vast selection and flavorful offerings, making it a delightful part of guests' stay.
Dinner
Overall, the food is noted to be fresh, diverse and of high quality with numerous options that cater to different tastes. Guests appreciated the wide range of meals and the effort put into preparing fresh dishes like omelets and grilled meats. However, there are some criticisms regarding the repetitiveness of dinner options and the quality of food on busier days. Despite these minor drawbacks, the general consensus is that the dinner at JAZ Aquaviva is exceptional, offering a delightful dining experience that complements the hotel's other amenities.
Rooms
Comfort seems to be a consistent feature with numerous mentions of comfortable beds and pillows contributing to a relaxing stay. Daily cleaning services maintain high standards, often adding a charming touch with towel art. While some guests note that room service quality could be improved and minor maintenance is needed, especially with older finishings, overall satisfaction with room cleanliness and upkeep remains high.
Views from the rooms vary with some offering lovely sea vistas or overlooking family-friendly areas like the children's play park. The rooms are well-equipped, featuring modern amenities that cater to guests' needs. Interconnecting rooms are available for families and the rooms' proximity to each other adds convenience.
A few reviews hint at occasional hiccups like inconsistent Wi-Fi and rare interruptions in water supply, but these issues seem sporadic. Despite minor drawbacks, the general consensus is that JAZ Aquaviva provides beautiful, spacious and clean rooms that contribute greatly to an enjoyable and relaxing stay.
Beds
However, there are some areas of concern, particularly with the extra beds and sofa beds in family rooms. Guests have reported that the mattresses of the extra beds require improvement and sofa bed mattresses are not as comfortable as the standard ones, impacting the quality of sleep for some visitors. Additionally, there have been occasional mentions of bed bugs, which significantly affected the sleep and overall experience for those guests.
Overall, while the typical beds at JAZ Aquaviva are a highlight in terms of comfort, the extra bedding options could benefit from some updates and improvements. The hotel’s commitment to comfort remains evident, though addressing these issues could further enhance the guest experience.
Cleanliness
The hotel's overall service and facility upkeep have earned high marks with the establishment being frequently referred to as beautiful, stylish and elegant. Housekeeping is particularly commended for their superb attention to detail, ensuring that everything always looks spotless without disturbing guests.
Public areas and amenities throughout the resort are kept in top condition, contributing to a hygienic and comfortable atmosphere. The friendly and accommodating staff add to the positive experience of staying in such a clean and well-maintained facility. Although there were a few mentions of areas needing improvement in cleanliness, the general consensus is that JAZ Aquaviva is a very clean and appealing destination for travelers.
Staff
The animation team and the water park staff are particularly mentioned for their attentive and friendly behavior, making families and children feel especially welcome. Professionalism and helpfulness are also recurring themes with many guests noting prompt fulfillment of requests and courteous service throughout their stay. The bar and dining staff contribute to a positive dining experience with guests appreciating specific staff members like Mr. Saied and Hassan for their excellent service.
Although a few reviews touch on areas that could use improvement, such as more training for some staff and addressing occasional unprofessional behavior, the overwhelming majority reflect a positive experience. Many guests describe the service as swift and the staff as polite, well-mannered and exceptionally friendly, contributing to an overall highly recommended and enjoyable stay. The high level of satisfaction with staff service seems to significantly enhance the guest experience at JAZ Aquaviva.
Wi-Fi
Moreover, the absence of a robust network within the hotel premises has been a significant drawback and some have found it challenging to access the internet at all. With feedback indicating that the provided WiFi is often intermittent, particularly in certain areas, it is clear that this aspect needs considerable improvement to meet guest expectations. The general consensus suggests that enhancing the WiFi service would greatly contribute to a more satisfactory experience for future guests.
Spa
Pool
The hotel is home to a spectacular number of pools, described as numerous and large, providing ample options for guests to choose from. Reviewers appreciated the great variety and the opportunity to enjoy different pool experiences.
However, some reviews noted concerns about overcrowding, especially during peak season with many pools often filled with children, which could detract from the experience for those seeking a quieter swim. A few comments mentioned the need for extended hours for nighttime activities at the pools and a small number of guests encountered issues with pool cleanliness and maintenance.
Overall, the pool facilities at JAZ Aquaviva are highly regarded for their size, variety and cleanliness, making them a standout feature of the resort despite occasional overcrowding and maintenance challenges.
Family
The recreation team receives high marks for keeping the entire family entertained, contributing to a great overall experience. JAZ Aquaviva's emphasis on cleanliness and safety makes it an ideal destination for families seeking a worry-free getaway. Returning guests emphasize the consistency in delivering a wonderful family-oriented vacation, making it a place worth visiting multiple times. Whether it's the relaxing ambiance or the exciting water activities, this hotel ensures that both adults and children have an amazing time.
5 Star
Accessible
Pool Water Slide
Parents can feel at ease with the safe and well-maintained slides, while the big and various pools offer additional options for relaxation and play. The whole hotel is integrated with an abundance of water slides, providing continuous excitement throughout the premises. The hotel staff, including the dedicated water park manager, received high praise for their excellent service, contributing to an overall positive experience.
While a few slides may have been closed during some visits, the multitude of available slides ensured that children had a blast with plenty of entertainment options. The combination of great facilities, exceptional water slides and excellent pool service makes JAZ Aquaviva a fantastic choice for families looking to enjoy a vibrant water park experience.
Children's Pool
The pool facilities include dedicated bathing areas and various sections tailored specifically for children, ensuring a family-friendly experience. While the well-loved lazy river adds to the aquatic fun, the hotel also offers a kid's corner that engages younger visitors with playful activities.
However, a few areas could use improvement. The pool area can get quite overcrowded and there have been mentions of food and drinks not meeting expectations. Furthermore, the distance between the rooms and the pool area can be inconvenient. Supervision in the children's play area is also recommended to ensure safety and enjoyment for all.
Overall, the children's pool at JAZ Aquaviva is a highlight for families, providing a fun, safe and engaging environment even though there are some minor issues that need attention.
Outdoor Pool
Water Park
Families appreciate the children's section with specially designed pool slides, contributing to the park's reputation as a perfect destination for both kids and adults. The safety measures, however, received mixed feedback with some concerns noted about the timing gaps for slide entry.
Guests consistently describe the water park as amazing, fantastic and one of the best in Egypt. The presence of various types of slides and water features, including heated options, adds to the excitement and enjoyment of the visitors. The vast area and range of activities provide endless fun, making it a favored spot not just within the hotel but as a highlight of the entire stay.
Overall, JAZ Aquaviva's water park stands out for its excellent facilities, attentive lifeguard staff and the ability to offer a unique and memorable experience for all ages.
Luxury
The rooms are consistently noted for their cleanliness, described as very clean and amazing. Room service is top-notch, ensuring that every guest's needs are met promptly. The staff are nice and provide great service, which contributes to the overall positive experience.
Dining at JAZ Aquaviva is a treat with a good variety of options satisfying diverse palates. The facilities in general are good, adding to the overall sense of lavishness. Although the hotel can sometimes feel overcrowded and there might be concerns over courtesy, the high standards of cleanliness and service maintain its reputation as a premium destination.
For anyone looking for a luxurious stay with excellent amenities and attentive service, JAZ Aquaviva comes highly recommended.
Romantic
Yes, JAZ Aquaviva has pool(s) that belong to one or more of the following categories: Children's Pool, Pool Water Slide, Outdoor Pool, Water Park.
Yes, a spa is available at JAZ Aquaviva.
No, JAZ Aquaviva doesn't allow dogs.
No, parking facilities aren't available at JAZ Aquaviva.
Yes, JAZ Aquaviva has a gym.
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