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Summary of reviewsEmbassy Suites Huntsville excels in offering a prime location in the heart of Huntsville, making it an ideal choice for event-goers and explorers alike. Its proximity to the Von Braun Center, Big Spring Park, Huntsville Museum of Art and various dining and leisure options enhances guests' overall experience. The convenience of parking and accessibility is frequently praised, adding significant value to one's stay.
The breakfast experience at the hotel stands out with guests raving about the extensive variety and freshness of offerings, particularly the made-to-order omelets. The friendly and courteous staff enhance this dining experience and the manager’s evening reception with snacks and cocktails further adds to the hotel’s appeal. Although the breakfast layout can feel repetitive over extended stays, it remains a major highlight for most guests.
Rooms at Embassy Suites Huntsville are described as spacious and comfortable, perfect for families. They come equipped with all necessary amenities and many guests found the beds incredibly comfy. However, some concerns about cleanliness and the outdated condition of some rooms were noted, indicating a need for renovation and more consistent housekeeping standards. Despite these drawbacks, the size and comfort of the rooms are generally well-received.
The staff at Embassy Suites Huntsville receive high marks for their outstanding service and hospitality. Guests often note the professionalism, friendliness and helpfulness of the staff across various interactions, creating a welcoming and comfortable atmosphere.
The indoor pool is appreciated for its cleanliness and temperature, though issues such as unexpected closures and occasional maintenance lapses were mentioned. The hotel's family-friendly atmosphere is a significant plus, offering spacious accommodations, family-oriented amenities and a convenient location for exploring Huntsville’s attractions.
Parking elicited mixed reviews; while the convenience and location were appreciated, the parking fees were often seen as excessive and not clearly communicated during booking.
Overall, Embassy Suites Huntsville offers a combination of convenience, comfort and exceptional service that cater well to both business travelers and families. With some improvements in cleanliness and room updates, it could significantly enhance the guest experience. Show more
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Categories
Hotel Taking Steps Towards Sustainability
As a Hilton brand hotel, this property participates in Hilton's global sustainability strategy, "Travel with Purpose," which includes initiatives to reduce environmental impact.
Hotel for Honeymoon
Embassy Suites Huntsville offers spacious suites, providing a comfortable and private retreat for honeymooners. The complimentary breakfast and evening reception add value and convenience, allowing couples to relax and enjoy their time together.
Family Friendly Hotel
Offering spacious suites, this hotel is suitable for families needing extra room. The complimentary cooked-to-order breakfast and evening reception provide added value and convenience.
Dog Friendly Hotel
Embassy Suites by Hilton Huntsville is pet-friendly. Specific pet policies (size/weight restrictions, fees) not available in provided context.
Hotel with Swimming Pool
The Embassy Suites Huntsville provides a comfortable and convenient stay with its indoor pool. It's a great option for families or business travelers seeking relaxation and recreation.
Heated Pool Indoor Pool
Business Hotel
This hotel features over 7,000 square feet of flexible meeting space to accommodate up to 300 people. It includes a 4,782-square-foot Big Spring Ballroom, divisible into five separate meeting rooms, and executive boardrooms for smaller gatherings. The hotel is connected via sky bridge to the Von Braun Convention Center.
Hotel with Parking
The hotel provides ample parking space for guests. The location is advantageous, making it easy to access nearby attractions.
Accessible Hotel
Embassy Suites by Hilton properties generally offer accessible suites with features such as roll-in showers and visual alarms.
Hotel with Gym
Embassy Suites hotels typically offer well-equipped fitness centers. This location likely provides a solid range of equipment to cater to various workout preferences. It offers a fitness center for guests to use.
4-Star Hotel
Embassy Suites provides spacious suites and complimentary amenities. This hotel stands out for its comfortable accommodations, excellent service, and guest satisfaction.
Hotel with Indoor Pool
Known for its impressive indoor pool, this hotel offers a significant aquatic feature for guests. The pool provides a luxurious and convenient swimming experience within a prominent downtown location.
Hotel near Golf Courses
Romantic Hotel
Hotel with Heated Pool
Room Types
Two-Room King Suite - Non-SmokingThis suite features a flat-screen TV as well as a microwave and refrigerator.
One-Bedroom King Suite - Hearing Access/Non-SmokingThis accessible suite features a flat-screen TV as well as a microwave and refrigerator.
One-Bedroom Suite - Hearing AccessThis accessible suite features a flat-screen TV as well as a microwave and refrigerator.
Premium King Suite - Non-SmokingThis suite is air-conditioned and has a TV with cable channels, a tea and coffee maker and a safe deposit box.
King Suite with Accessible Tub - Mobility and Hearing Access/Non-SmokingThis suite is air-conditioned and features a TV with cable channels, a tea and coffee maker and a safe deposit box.
King Suite with Roll-In Shower - Mobility/Hearing Accessible - Non-SmokingThe suite offers air conditioning, a tea and coffee maker, a safe deposit box, as well as a TV with cable channels.
Two-Room Queen Suite with Two Queen BedsThe suite features air conditioning, a tea and coffee maker, a safe deposit box and a TV with cable channels.
Premium Queen Suite with Two Queen Beds - Non-SmokingThe suite offers air conditioning, a tea and coffee maker, a safe deposit box and a TV with cable channels.
One-Bedroom Suite with Two Queen Beds - Hearing Access/Non-SmokingThe suite offers air conditioning, a tea and coffee maker, a safe deposit box and a TV with cable channels.
Pure Wellness King SuiteThis quadruple room features air conditioning, sofa, air purification system and microwave.
Pure Wellness Suite with Two Queen BedsThis suite has a tea/coffee maker, microwave, air purification system and sofa.
Guest Reviews
7.9
Good
Location
Nestled in the heart of Huntsville, Embassy Suites boasts an unparalleled location that resonates well with its guests. The convenience of its proximity to the Von Braun Center—accessible via a sky bridge—is frequently highlighted, making it an ideal choice for event-goers and concert enthusiasts. Many guests commend the hotel for being within easy walking distance to numerous attractions and venues, including Big Spring Park, the Huntsville Museum of Art and Probst Arena.
The location is repeatedly described as perfect, amazing and great. The downtown setting provides a pleasant environment, allowing visitors to enjoy a leisurely stroll to various restaurants, shops and scenic spots like the downtown riverwalk. Travelers also appreciate the ease of parking and the overall accessibility of the hotel, which adds significant value.
Its central placement makes it a perfect base for anyone with business or leisure activities in downtown Huntsville, ensuring that everything needed is at one's fingertips. Additionally, the convenience of nearby amenities, including dining options and event venues, enhances the overall experience of staying at Embassy Suites Huntsville.
Breakfast
The breakfast experience at Embassy Suites Huntsville consistently stands out as a highlight among guests. Many reviews praise the extensive variety and freshness of the breakfast buffet with particular nods to the delicious and plentiful options available daily. The made-to-order omelets receive notable acclaim, enhancing the dining experience with their customization and quality.
Guests also frequently commend the friendly and courteous staff, emphasizing how their morning meal is uplifted by exceptional service. The managers' evening reception, often mentioned alongside breakfast, adds to the hotel's appeal, providing enjoyable snacks, cocktails and social interaction in a relaxed atmosphere.
However, not all feedback is entirely positive. Some reviews point to occasional issues with the breakfast layout and a sense that the spread can become repetitive over extended stays. Nonetheless, the overall sentiment leans heavily towards satisfaction with various guests dubbing the breakfast as outstanding, exceptional and the best compared to many other hotel stays. The family-friendly environment and the accommodating nature of the staff further contribute to making the breakfast experience memorable.
Rooms
Embassy Suites Huntsville offers spacious, comfortable rooms that provide plenty of space for relaxation. Many guests appreciated the ample room size, noting that the suites were especially large and accommodating, perfect for families. The rooms come equipped with all necessary amenities, which many found to be a bonus. Beds were described as comfy, contributing to a restful night’s sleep.
However, opinions on the cleanliness and condition of the rooms were mixed. Several guests found their rooms to be clean with fresh towels provided daily, while others pointed out issues with housekeeping standards, such as rooms not being thoroughly cleaned or having a foul smell. Some reviews mentioned that certain rooms had signs of wear and tear with worn-out carpets and outdated furniture, indicating a need for renovation.
Guests also highlighted specific issues such as malfunctioning electrical outlets, non-locking doors and air conditioning problems, which detracted from their experience. Despite these drawbacks, the majority of guests acknowledged the rooms’ overall size and comfort as positive points.
The hotel's location and views were also praised, providing a convenient and scenic stay. While there were mentions of the property being dated and worn-down, many still found the rooms to be in decent shape and reasonably serviceable.
Overall, while the Embassy Suites Huntsville excels in space and comfort, some improvements in cleanliness and updates to room interiors would enhance the guest experience significantly.
Beds
Embassy Suites Huntsville has garnered mixed reviews concerning the comfort of its beds. While many guests found the beds to be comfortable with some even describing them as amazing and very big and comfortable, there were several comments highlighting discomfort. Some noted that the beds were hard or worn out and others mentioned that they felt the beds were like sleeping in a hole or falling apart. There were also differing opinions on the pillows with some guests finding them terrible. Despite these varied experiences with the bedding, the hotel's gorgeous park and competitive pricing, paired with perks such as the manager's reception and cocktails, add a positive dimension to the overall guest experience. However, issues like non-functional mini fridges and unpleasant odors from mattresses on let-out couches were noted as areas needing attention.
Cleanliness
Embassy Suites Huntsville earns mixed reviews when it comes to cleanliness and maintenance. While some guests highlight that the property is very clean and updated with spotless and spacious rooms, others have raised significant concerns. Numerous reviews appreciated clean and comfortable beds and a clean indoor pool environment. The majority of positive feedback highlights the cleanliness and comfort of the rooms with several guests noting the good breakfast buffet as an added plus.
However, negative experiences cannot be ignored. Some guests found serious issues such as blood on the sheets, dirty carpets and mold in the bathroom. Housekeeping's inconsistencies were evident with complaints about unchanged bedding and towels and lingering unpleasant odors in rooms. Moreover, guests have mentioned stained and damp carpets, cloudy pool water and an overall dated appearance of the hotel. Problems like unclear directions from staff, ineffective air conditioning and poor water pressure were also flagged. These issues indicate that while some aspects meet satisfactory standards, significant improvements are needed in overall cleanliness and upkeep.
Staff
Visitors to the Embassy Suites Huntsville often praise the hotel staff for their outstanding service and hospitality. Guests frequently describe the staff as incredibly friendly, courteous and professional. Many noted that every interaction, whether it was with the front desk, wait staff or housekeeping, was marked by a genuine sense of kindness and helpfulness.
The exceptional customer service at this hotel often left a lasting impression with several reviews highlighting how quickly and efficiently needs were addressed. Guests appreciated the accommodating nature of the staff, from the pleasant demeanor of the front desk clerks to the helpfulness of the breakfast team. Many were particularly impressed by the older gentleman who prepared omelets, commending his friendly attitude.
In sum, the staff at Embassy Suites Huntsville are frequently described as going above and beyond to create a welcoming and comfortable experience for guests, providing a level of service that harkens back to a bygone era of hospitality.
Pool
The Embassy Suites Huntsville offers an indoor pool that has garnered a mix of reviews from guests. Many have found the pool to be nice and well-maintained with some appreciating its cleanliness and the fact that it is heated. Several reviews highlight positive experiences with having the pool area entirely to themselves, which adds a sense of privacy and tranquility to their stay.
However, some guests encountered issues such as the pool being closed without prior notice, inadequate towel availability and occasional cleanliness problems, including cloudy water and too much chlorine. Additionally, the pool’s temperature was sometimes reported as freezing, deterring use and the pool hours did not always meet guests’ expectations.
Despite these occasional drawbacks, the hotel’s overall amenities, including the pool and spacious rooms, contribute positively to the overall experience, making it a potential choice for travelers looking for a blend of convenience and comfort in close proximity to downtown Huntsville.
Parking
The parking situation at Embassy Suites Huntsville has garnered mixed feedback from guests. On the positive side, the location and ease of parking are appreciated, especially with the convenience of being connected to the Von Braun Center. However, several guests expressed frustration over the parking charges, describing them as excessive and not always clearly communicated at the time of booking. The $12 per night fee came as an unpleasant surprise to some, especially considering the already substantial room rates. Additionally, the parking facility was often reported to be quite full, further complicating the experience. Despite these criticisms, some guests indicated they would still choose the hotel again despite the parking fees. However, the automatic daily parking charge, even for guests without vehicles, was a particular point of contention, viewed as an unreasonable practice by many.
Family
Embassy Suites Huntsville is a great choice for families, providing amenities that cater well to both kids and parents. Guests appreciated the breakfast and evening reception which were particularly convenient for families. The hotel features a pool and exercise room that keep the kids entertained while adults enjoy some peace. Its location right by the downtown center of Huntsville also makes it easy to explore local attractions with the family. The large double rooms stood out as perfect for larger families, providing a comfortable stay for groups of up to six people. The spacious accommodations with two-room setups were especially beneficial for families traveling with young children, as they allowed everyone to have their own space. The property's family-friendly vibe and amazing staff contributed to an overall pleasant experience for families traveling together.
Yes, Embassy Suites Huntsville has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Embassy Suites Huntsville.
Yes, Embassy Suites Huntsville welcomes dogs.
Yes, parking facilities are available at Embassy Suites Huntsville.