7,258,491 hotelsin 60 categories
$
+2
Accessible
Summary of reviews related to the 'Accessible' category
Holiday Inn Express & Suites Downtown Ottawa East offers a mix of accessibility features that cater well to guests with disabilities. The hotel is conveniently located near downtown, providing easy access to surrounding accommodations and the main district. Its entrance is equipped with ramps and the establishment includes multiple elevators, making it manageable for those using wheelchairs. Additionally, accessible rooms and bathrooms are available, which previous guests have found impressive and user-friendly.
However, the hotel has some areas that require improvement. Guests pointed out that the elevators, though present, are insufficient to meet the demand and accessible entrances could be enhanced. Despite these shortcomings, navigating the hotel is relatively straightforward, contributing positively to the overall accessibility. Also noted was the presence of hazards such as towels and laundry left in the hallways, which could impede mobility.
While the hotel has made significant strides in offering accessibility, there remain aspects that need addressing to provide a fully seamless experience for all guests.
However, the hotel has some areas that require improvement. Guests pointed out that the elevators, though present, are insufficient to meet the demand and accessible entrances could be enhanced. Despite these shortcomings, navigating the hotel is relatively straightforward, contributing positively to the overall accessibility. Also noted was the presence of hazards such as towels and laundry left in the hallways, which could impede mobility.
While the hotel has made significant strides in offering accessibility, there remain aspects that need addressing to provide a fully seamless experience for all guests.
$
+3
Accessible
This hotel offers 13 specially designed accessible rooms with features like wider entrance doors, lower light switches, and grab bars in the bathroom. Wheelchairs are also available upon request. Public areas including the entrance, registration, restaurants, meeting rooms, fitness center, and business center are accessible, and service animals are welcome.
$
+2
Accessible
The Westin Ottawa provides a wide range of accessible facilities including visual alarms in some guest rooms, accessibility for all meeting spaces, lowered electrical outlets, lowered night guards, and view ports in guest room doors. Accessible parking, business center, gym, registration desk, and restaurants are available.
$
+2
Accessible
This hotel is wheelchair accessible in common and public areas. It offers accessible parking spaces, assistive listening devices, Braille/raised signage, and lever door handles. Wheelchair-accessible gym, pool, public washroom, registration desk, and restaurant are also available.
$
+2
Accessible
Chateau Cartier Hotel & Resort offers accessible facilities for individuals with reduced mobility and is a wheelchair-accessible hotel. Accessible public entrance, restrooms, fitness center, spa, business center, meeting rooms, and breakfast area are available. They also have an accessible room with a Queen bed featuring a large TV and private balcony.
$
+2
Accessible
This hotel has a Kéroul 'Partial access' rating. It features ADA mobility accessible rooms equipped with roll-in showers and offers accessible parking and accessible washrooms, though some limitations in these areas are noted.
$
+1
Accessible
Hotel V offers eight rooms specifically adapted for disabled guests. It is accessible by public transport and provides free parking. The hotel also features an urban spa with pools, sauna, and relaxation areas.
From $141
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Accessible
Rated 'Full access' by Kéroul in 2021, this hotel offers a range of accessible facilities. It provides accessible on-site parking, accessible public entrances, elevators, and accessible business and meeting centers.
$
+1
Accessible
This hotel has wheelchair accessibility throughout its grounds. It is accessible by public transport and offers free parking and free WiFi. Service animals are permitted free of charge.
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Accessible
Recognized with a Special Prize by Kéroul for its accessibility efforts, this hotel offers wheelchair accessibility throughout its grounds. It provides handicapped parking and features a specific King Room designed for mobility access.
$
+3
Accessible
This hotel has 15 accessible rooms and offers elevator and wheelchair accessibility, though limitations may apply. There is a wheelchair-accessible path to the elevator. The hotel features a gym, a 24-hour business center, and a restaurant.
$
+5
Accessible
This hotel is wheelchair accessible. It features an indoor pool and laundry facilities. WiFi is available in all rooms and some public areas.
$
+3
Info
Summary of reviews
The Sheraton Ottawa Hotel offers a well-rounded stay with numerous strengths, particularly praised for its *exceptional location* in downtown Ottawa. Guests find it ideally placed for exploring major attractions such as Parliament Hill and Byward Market, enjoying the ease of access to key landmarks, restaurants and pubs. The area is described as safe and lively, further enhancing its appeal for both business and leisure travelers.
**Rooms** at the hotel stand out for their spaciousness and level of comfort. They are consistently clean and well-maintained with many visitors noting the tidy appearance, cozy beds and quiet environment. Although some guests suggest the decor and furnishings could benefit from updates, the overall comfort meets the high expectations associated with the Sheraton brand.
The **cleanliness** of the property is a recurring highlight. Guests often describe the rooms and common areas as spotless and well-organized. The housekeeping staff maintains the hotel's impeccable standards, contributing to a consistently positive impression of the hotel's hygiene and maintenance.
The **staff** receive extensive praise for their friendliness, professionalism and helpfulness. Described as courteous and attentive, the team goes above and beyond to enhance the guest experience, making travelers feel valued and well-cared for. This level of service significantly contributes to the hotel’s positive reputation.
While the **breakfast** offerings have received mixed reviews, many guests commend the variety and taste of the morning meals with specific mentions of delicious items like banana bread. Nonetheless, some concerns are raised about the cost, quality and occasional unavailability of breakfast, sometimes linked to COVID-19 restrictions.
**Dinner** experiences seem inconsistent with some guests pleased with the quality when available, but many noting the restaurant's closure during their stay due to renovations or health precautions, leading to inconvenience.
The **gym** is well-regarded, equipped adequately to satisfy various workout needs. However, feedback about the **pool** reflects some dissatisfaction due to frequent closures, sometimes for long-term maintenance.
**Parking** services receive mixed comments. While the valet service is appreciated, the cost and occasional complications deter some guests. Clearer communication and more transparent parking options could improve guest satisfaction.
For **family travelers**, the hotel excels in providing a safe and accommodating environment. The excellent service, spacious rooms and convenient, easy-access location make it a suitable choice for families.
Finally, the beds are frequently highlighted for their exceptional comfort, contributing to restful stays, although there are occasional notes about preferences for firmness or softness.
Overall, Sheraton Ottawa Hotel meets the expectations of a four-star establishment with its robust facilities, committed staff and prime location. Despite minor areas for improvement, it maintains a strong reputation as a commendable choice for visitors to Ottawa.
**Rooms** at the hotel stand out for their spaciousness and level of comfort. They are consistently clean and well-maintained with many visitors noting the tidy appearance, cozy beds and quiet environment. Although some guests suggest the decor and furnishings could benefit from updates, the overall comfort meets the high expectations associated with the Sheraton brand.
The **cleanliness** of the property is a recurring highlight. Guests often describe the rooms and common areas as spotless and well-organized. The housekeeping staff maintains the hotel's impeccable standards, contributing to a consistently positive impression of the hotel's hygiene and maintenance.
The **staff** receive extensive praise for their friendliness, professionalism and helpfulness. Described as courteous and attentive, the team goes above and beyond to enhance the guest experience, making travelers feel valued and well-cared for. This level of service significantly contributes to the hotel’s positive reputation.
While the **breakfast** offerings have received mixed reviews, many guests commend the variety and taste of the morning meals with specific mentions of delicious items like banana bread. Nonetheless, some concerns are raised about the cost, quality and occasional unavailability of breakfast, sometimes linked to COVID-19 restrictions.
**Dinner** experiences seem inconsistent with some guests pleased with the quality when available, but many noting the restaurant's closure during their stay due to renovations or health precautions, leading to inconvenience.
The **gym** is well-regarded, equipped adequately to satisfy various workout needs. However, feedback about the **pool** reflects some dissatisfaction due to frequent closures, sometimes for long-term maintenance.
**Parking** services receive mixed comments. While the valet service is appreciated, the cost and occasional complications deter some guests. Clearer communication and more transparent parking options could improve guest satisfaction.
For **family travelers**, the hotel excels in providing a safe and accommodating environment. The excellent service, spacious rooms and convenient, easy-access location make it a suitable choice for families.
Finally, the beds are frequently highlighted for their exceptional comfort, contributing to restful stays, although there are occasional notes about preferences for firmness or softness.
Overall, Sheraton Ottawa Hotel meets the expectations of a four-star establishment with its robust facilities, committed staff and prime location. Despite minor areas for improvement, it maintains a strong reputation as a commendable choice for visitors to Ottawa.
Categories
Accessible
Sustainability Journey
Family
$
+2
Accessible
Summary of reviews related to the 'Accessible' category
Homewood Suites By Hilton Ottawa Downtown receives high marks for its accessibility features. Guests appreciated the hotel's central location, noting it as easy to find and convenient for walking, even with a child. The building itself is accessible with facilities designed to accommodate various needs. The hotel provides rooms specifically tailored for accessibility, ensuring comfort and convenience for all guests. The suite for disabled guests garnered positive feedback and the courteous staff contributed to a smooth and pleasant stay. Additionally, the hotel's proximity to metro services adds to its accessibility, making it a practical choice for travelers with disabilities.
$
+7
Info
Summary of reviews
The Hilton Garden Inn Ottawa Downtown is highly praised for its exceptional central location, making it an ideal base for both leisure and business travelers to explore Ottawa. Guests appreciate the proximity to notable landmarks such as the Parliamentary buildings and the War Museum, as well as various metro stations, eateries and convenience stores. The modern, clean and welcoming environment of the hotel is frequently mentioned, along with the well-designed rooms and scenic river views from higher floors.
The rooms themselves are described as spacious, clean and well-equipped with modern décor and amenities such as microwaves, coffee machines and fridges. Visitors highlight the comfort of the beds and the abundance of electrical plugs available. Despite occasional comments about room size and bed dimensions, the overall sentiment remains positive with guests valuing the beautiful views and the helpful, friendly staff.
Impeccable cleanliness is a standout feature with guests consistently noting the spotless condition of both rooms and common areas. The staff receive significant commendation for their friendliness and professionalism with many guests appreciating their multilingual abilities, enhancing the overall pleasant and welcoming atmosphere of the hotel.
The pool area also garners positive feedback for its cleanliness and suitability for laps, though there's a mixed response about the water temperature. The breakfast experience is varied with several guests enjoying the quality and convenience of the food, particularly when it is included in the room rate. However, there are comments regarding the limited selection organizational issues and perceived high cost.
Parking services receive mixed reviews with some guests appreciating the convenience and accessibility, while others point out limitations concerning space, height restrictions for larger vehicles and additional fees. Despite these minor drawbacks, the overall consensus remains favorable, emphasizing the hotel's strategic location, modern facilities and the high standards maintained by the staff and cleanliness.
In summary, the Hilton Garden Inn Ottawa Downtown is well-regarded for its convenient central location, modern and clean accommodations and exceptional service, making it a strong choice for visitors to Ottawa.
The rooms themselves are described as spacious, clean and well-equipped with modern décor and amenities such as microwaves, coffee machines and fridges. Visitors highlight the comfort of the beds and the abundance of electrical plugs available. Despite occasional comments about room size and bed dimensions, the overall sentiment remains positive with guests valuing the beautiful views and the helpful, friendly staff.
Impeccable cleanliness is a standout feature with guests consistently noting the spotless condition of both rooms and common areas. The staff receive significant commendation for their friendliness and professionalism with many guests appreciating their multilingual abilities, enhancing the overall pleasant and welcoming atmosphere of the hotel.
The pool area also garners positive feedback for its cleanliness and suitability for laps, though there's a mixed response about the water temperature. The breakfast experience is varied with several guests enjoying the quality and convenience of the food, particularly when it is included in the room rate. However, there are comments regarding the limited selection organizational issues and perceived high cost.
Parking services receive mixed reviews with some guests appreciating the convenience and accessibility, while others point out limitations concerning space, height restrictions for larger vehicles and additional fees. Despite these minor drawbacks, the overall consensus remains favorable, emphasizing the hotel's strategic location, modern facilities and the high standards maintained by the staff and cleanliness.
In summary, the Hilton Garden Inn Ottawa Downtown is well-regarded for its convenient central location, modern and clean accommodations and exceptional service, making it a strong choice for visitors to Ottawa.
Categories
Accessible
Pool
Heated Pool
Indoor Pool
Pool Water Slide
Business
$
+3
Accessible
Summary of reviews related to the 'Accessible' category
Alt Hotel Ottawa offers several conveniences for guests with disabilities. The rooms are adapted for those with reduced mobility, featuring easy accessibility by subway, bus and public parking. The presence of an elevator adds to the ease of movement within the hotel. Additionally, the downtown location makes it simple to reach nearby attractions on foot. However, wheelchair users might find the hotel less accommodating due to non-accessible bathrooms. Despite this, the hotel's clean and uncluttered environment contributes to a hassle-free stay for many guests.
$
+4
Info
Summary of reviews
DoubleTree by Hilton Ottawa Downtown stands out as a highly regarded destination for travelers, thanks to its exceptional location and warm hospitality. Situated in the vibrant heart of Ottawa, the hotel offers unparalleled proximity to key attractions such as Parliament Hill, Byward Market, and the Rideau Centre, all within walking distance. This central positioning is ideal for both business and leisure travelers, with easy access to shopping, dining, and cultural experiences enhanced by nearby public transit.
Guests frequently commend the hotel's staff for their friendly, professional service, significantly enhancing the overall experience. The accommodating reception team is praised for their efficiency and welcoming atmosphere, contributing to a seamless stay. The hospitality extends to the breakfast experience, where guests enjoy a variety of high-quality offerings, including custom omelette stations, in a pleasant setting. Although breakfast is not included in all room rates, many find it worth the investment for its generous options and attentive service.
The hotel provides clean and modern accommodations, often praised for their spaciousness and comfort. Amenities such as comfortable beds and Nespresso machines in some rooms add convenience and contribute to restful stays. Despite some rooms being noted as small, the efficient design ensures space is used well. Many guests emphasize the cleanliness and comfortable bedding, which, along with the quiet ambiance, promotes relaxation.
Facilities like the gym receive positive remarks for being well-equipped, while the pool, though sometimes crowded or undergoing renovations, offers enjoyment for families. The hotel's parking facilities are convenient but occasionally challenging due to ongoing construction, affecting availability.
Overall, DoubleTree by Hilton Ottawa Downtown presents a pleasant blend of location, service, and comfort, appealing to a wide range of travelers seeking a convenient and enjoyable stay in Ottawa. While some areas could benefit from minor improvements, the hotel remains a popular choice for visitors exploring the city's center, reinforced by its family-friendly amenities and excellent staff service.
Guests frequently commend the hotel's staff for their friendly, professional service, significantly enhancing the overall experience. The accommodating reception team is praised for their efficiency and welcoming atmosphere, contributing to a seamless stay. The hospitality extends to the breakfast experience, where guests enjoy a variety of high-quality offerings, including custom omelette stations, in a pleasant setting. Although breakfast is not included in all room rates, many find it worth the investment for its generous options and attentive service.
The hotel provides clean and modern accommodations, often praised for their spaciousness and comfort. Amenities such as comfortable beds and Nespresso machines in some rooms add convenience and contribute to restful stays. Despite some rooms being noted as small, the efficient design ensures space is used well. Many guests emphasize the cleanliness and comfortable bedding, which, along with the quiet ambiance, promotes relaxation.
Facilities like the gym receive positive remarks for being well-equipped, while the pool, though sometimes crowded or undergoing renovations, offers enjoyment for families. The hotel's parking facilities are convenient but occasionally challenging due to ongoing construction, affecting availability.
Overall, DoubleTree by Hilton Ottawa Downtown presents a pleasant blend of location, service, and comfort, appealing to a wide range of travelers seeking a convenient and enjoyable stay in Ottawa. While some areas could benefit from minor improvements, the hotel remains a popular choice for visitors exploring the city's center, reinforced by its family-friendly amenities and excellent staff service.
Categories
Accessible
Ski
Sustainability Journey
$
+5
Info
Summary of reviews
Le Germain Hotel Ottawa garners widespread praise for its prime downtown location, offering guests seamless access to Ottawa's vibrant attractions such as the Byward Market and Rideau Centre, all within a convenient walking distance. This ideal setting is complemented by the hotel's modern and immaculate facilities, including a 24-hour gym and a well-received breakfast despite some mixed feedback regarding its value for money.
The hotel's dining experience extends its excellence into dinner offerings with guests enjoying an intimate restaurant ambiance, delicious food and drink options and prompt room service. Although the restaurant menu is noted for its limited variety and higher prices, the overall dining experience remains notably positive.
Guests consistently celebrate the comfort and design of the rooms at Le Germain Hotel Ottawa. The spacious, luxuriously appointed rooms provide impressive views and a home-away-from-home feel. The use of wood or LVT flooring over carpets and the artistically designed interiors contribute to the comfort and aesthetic. The hotel's cleanliness is often highlighted with meticulous upkeep and pleasant scents enhancing the stay.
The exceptional staff is a standout feature, frequently described as friendly, helpful and professional. Their attentive service significantly elevates the guest experience. However, while the hotel offers valet and parking options, the cost and limited availability may be a drawback for some guests.
The beds at Le Germain Hotel Ottawa are another highly commended aspect, often described as "heavenly" and among the most comfortable guests have experienced, ensuring a restful stay. Despite minor complaints about occasional housekeeping lapses and parking fees, the hotel overall maintains a strong reputation for quality, comfort and exceptional service, making it a preferred choice for visitors to Ottawa.
The hotel's dining experience extends its excellence into dinner offerings with guests enjoying an intimate restaurant ambiance, delicious food and drink options and prompt room service. Although the restaurant menu is noted for its limited variety and higher prices, the overall dining experience remains notably positive.
Guests consistently celebrate the comfort and design of the rooms at Le Germain Hotel Ottawa. The spacious, luxuriously appointed rooms provide impressive views and a home-away-from-home feel. The use of wood or LVT flooring over carpets and the artistically designed interiors contribute to the comfort and aesthetic. The hotel's cleanliness is often highlighted with meticulous upkeep and pleasant scents enhancing the stay.
The exceptional staff is a standout feature, frequently described as friendly, helpful and professional. Their attentive service significantly elevates the guest experience. However, while the hotel offers valet and parking options, the cost and limited availability may be a drawback for some guests.
The beds at Le Germain Hotel Ottawa are another highly commended aspect, often described as "heavenly" and among the most comfortable guests have experienced, ensuring a restful stay. Despite minor complaints about occasional housekeeping lapses and parking fees, the hotel overall maintains a strong reputation for quality, comfort and exceptional service, making it a preferred choice for visitors to Ottawa.
Categories
Accessible
Ski
Sustainability Journey
$
+2
Accessible
Summary of reviews related to the 'Accessible' category
Cartier Place Suite Hotel is praised for its location, being central and near key attractions such as Parliament Hill and various museums. Guests appreciated its proximity to places of interest and the convenience of nearby options like Farm Boy. The hotel is accessible by public transport, providing easy access for those traveling with disabilities. Most reviews highlighted the hotel's accessibility, though a few noted concerns, such as some amenities being missing and occasional issues with reception service. Overall, the hotel receives commendations for its central character and accessibility, making it a suitable choice for visitors with mobility needs.
$
+2
Accessible
Summary of reviews related to the 'Accessible' category
Hampton by Hilton Ottawa excels in providing a highly accessible environment for guests with disabilities. The hotel's newly renovated accessible rooms are consistently praised, ensuring comfort for all visitors. The property is well-suited for wheelchair users and those with children, featuring easy-to-adjust heating and air conditioning, which adds to the convenience. A lift is available for the pool, enhancing the accessibility of recreational areas.
The hotel's underground parking is also accessible, making it straightforward for guests to navigate from their vehicles to their rooms. Courtesy and accommodation for handicapped guests are highlighted, showcasing the staff's dedication to providing a supportive and comfortable experience. Despite a minor drawback regarding the lack of ramps in some areas, the overall accessibility of the hotel remains commendable. The location of the hotel further adds to its appeal, making it a practical choice for all guests.
The hotel's underground parking is also accessible, making it straightforward for guests to navigate from their vehicles to their rooms. Courtesy and accommodation for handicapped guests are highlighted, showcasing the staff's dedication to providing a supportive and comfortable experience. Despite a minor drawback regarding the lack of ramps in some areas, the overall accessibility of the hotel remains commendable. The location of the hotel further adds to its appeal, making it a practical choice for all guests.
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