WL HOTEL Hsinchu
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Summary of reviewsWL HOTEL Hsinchu enjoys a notably convenient and practical location near the bustling downtown area and the "Big City" mall. This strategic placement provides guests with easy access to a variety of shopping, dining options, pharmacies and convenience stores, all within a relatively quiet and comfortable setting.
Guests have mixed feelings about the breakfast offerings at the hotel. While some praise the delicious options like stir-fry, curry chicken and hash browns, others find the breakfast lacking in variety and quality, often describing it as simple and ordinary with limited protein options. Breakfast is served in the basement with the additional option to redeem vouchers at local breakfast shops, but consistency seems to be an issue.
The rooms at WL HOTEL Hsinchu also receive a varied response. On the positive side, the presence of 2 double beds in some rooms, moderate space and essential amenities like refrigerators and large bathrooms with sufficient hot water are appreciated. Cleanliness is generally well-maintained, though there are occasional issues with smoke smells, outdated furnishings and small comforters. Some aesthetic issues, such as half-moldy showerheads, are noted, but overall, the rooms are functional and reasonably comfortable, even for guests with pets.
Cleanliness at the hotel is generally good with several guests praising the well-kept facilities and the availability of disposable towels. The owner and staff contribute positively to the guest experience with their friendliness and helpfulness. Nevertheless, a few cleanliness issues, such as hair and dust on the bed, unclean refrigerators and overlooked items from previous guests, have been reported.
Staff at WL HOTEL Hsinchu are largely commended for their friendly, polite and helpful demeanor. Many guests highlight the good and enthusiastic service from both housekeeping and front desk staff, which significantly enhances the overall positive experience. Although there are a few minor complaints about staff approachability, the majority of reviews praise the accommodation and friendliness of the hotel staff.
Lastly, the beds at WL HOTEL Hsinchu receive mixed reviews. Many guests find the beds clean and very comfortable with soft mattresses, pillows and comforters. However, some guests experience discomfort with bed arrangements, particularly when larger beds are made by combining two single beds, as this creates an awkward gap. Additionally, there are occasional complaints about stuffy comforters and a strong smoke odor.
Overall, WL HOTEL Hsinchu is a well-located hotel with friendly staff and generally good amenities, though it has areas needing improvement, particularly in breakfast variety, room aesthetics and some aspects of cleanliness.
Categories
Guests have mixed feelings about the breakfast offerings at the hotel. While some praise the delicious options like stir-fry, curry chicken and hash browns, others find the breakfast lacking in variety and quality, often describing it as simple and ordinary with limited protein options. Breakfast is served in the basement with the additional option to redeem vouchers at local breakfast shops, but consistency seems to be an issue.
The rooms at WL HOTEL Hsinchu also receive a varied response. On the positive side, the presence of 2 double beds in some rooms, moderate space and essential amenities like refrigerators and large bathrooms with sufficient hot water are appreciated. Cleanliness is generally well-maintained, though there are occasional issues with smoke smells, outdated furnishings and small comforters. Some aesthetic issues, such as half-moldy showerheads, are noted, but overall, the rooms are functional and reasonably comfortable, even for guests with pets.
Cleanliness at the hotel is generally good with several guests praising the well-kept facilities and the availability of disposable towels. The owner and staff contribute positively to the guest experience with their friendliness and helpfulness. Nevertheless, a few cleanliness issues, such as hair and dust on the bed, unclean refrigerators and overlooked items from previous guests, have been reported.
Staff at WL HOTEL Hsinchu are largely commended for their friendly, polite and helpful demeanor. Many guests highlight the good and enthusiastic service from both housekeeping and front desk staff, which significantly enhances the overall positive experience. Although there are a few minor complaints about staff approachability, the majority of reviews praise the accommodation and friendliness of the hotel staff.
Lastly, the beds at WL HOTEL Hsinchu receive mixed reviews. Many guests find the beds clean and very comfortable with soft mattresses, pillows and comforters. However, some guests experience discomfort with bed arrangements, particularly when larger beds are made by combining two single beds, as this creates an awkward gap. Additionally, there are occasional complaints about stuffy comforters and a strong smoke odor.
Overall, WL HOTEL Hsinchu is a well-located hotel with friendly staff and generally good amenities, though it has areas needing improvement, particularly in breakfast variety, room aesthetics and some aspects of cleanliness.
Dog Friendly Hotel
This hotel allows one dog up to 4 kg for a refundable deposit. It features air-conditioned rooms with free WiFi, room service, and a 24-hour front desk.
Cheap Hotel
WL Hotel Hsinchu provides essential services and clean rooms, suitable for short stays and budget-conscious travelers.
Family Friendly Hotel
Business Hotel
About WL HOTEL Hsinchu
License: 006
Guest Reviews
Location
Breakfast
Breakfast at WL HOTEL Hsinchu is typically served in the basement and guests can also redeem vouchers for meals at nearby breakfast shops. There are some conveniences, such as hot soy milk, white rice and toast. However, the breakfast offerings appear to be inconsistent with notable differences in guest satisfaction on different days. Overall, while some guests enjoyed their breakfast experience, others felt it could use significant improvements.
Rooms
The bathrooms receive praise for their spaciousness and sufficient hot water, contributing to an overall satisfactory experience. However, there are some areas needing improvement, such as occasional smoke smells, outdated furnishings and small comforters. Aesthetic issues include a half-moldy showerhead and a bedside lamp positioned inconveniently. There is also a gap between some guest expectations and the actual room appearance. Despite these critiques, the essential amenities and cleanliness make the rooms functional and reasonably comfortable for a stay.
Beds
However, some guests experienced issues with the bed arrangements, particularly when larger beds are made by combining two single beds. This setup can create an uncomfortable gap in the middle, causing discomfort for those sleeping on it. Additionally, there were a few complaints about the comforter being stuffy, hot and having a strong smoke odor.
Overall, while many find the beds at WL HOTEL Hsinchu to be quite comfortable, there are notable concerns about certain bed setups and the quality of the comforter.
Cleanliness
Staff
No, WL HOTEL Hsinchu doesn't have any pool.
No, a spa isn't available at WL HOTEL Hsinchu.
Yes, WL HOTEL Hsinchu welcomes dogs.
No, parking facilities aren't available at WL HOTEL Hsinchu.
No, WL HOTEL Hsinchu doesn't have a gym.
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