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Summary of reviewsHotel Avenue garners positive reviews for its prime location, cleanliness, spacious accommodations, friendly staff, and family-friendly amenities. Nestled in a vibrant area, it offers convenient access to local attractions, dining options, and transportation, making it ideal for cultural exploration. Guests appreciate the hotel's charming atmosphere and the welcoming, courteous staff who enhance their stay with personalized service and valuable recommendations.
The breakfast buffet receives favorable feedback for its diverse selection catering to both Chinese and Western tastes, with attentive staff ensuring a pleasant dining experience. Although some find the variety slightly limited, the overall quality and affordability of the breakfast are well-regarded.
Rooms at Hotel Avenue are praised for their spaciousness and cleanliness, providing comfort for families and travelers. The renovated bathrooms and thoughtful touches like welcome snacks contribute to a satisfying stay. Despite minor issues such as firm bedding and occasional decor challenges, guests generally enjoy the accommodations.
The hotel stands out as a family-friendly choice with amenities like a children's playroom and family-oriented room arrangements, ensuring an engaging and comfortable experience for guests with children. Although parking facilities require some improvement, the hotel's strategic location and exceptional service make it a recommended destination for a pleasant and enjoyable stay. Show more
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Business Hotel
Hotel Avenue likely provides essential services and amenities suitable for business travelers, although specific details are not available in the provided data.
Hotel with Gym
Hotel Avenue has a fitness center on site.
Hotel for Honeymoon
Family Friendly Hotel
Accessible Hotel
3-Star Hotel
Room Types
Standard Twin RoomThe twin room features air conditioning, a wardrobe, as well as a private bathroom boasting a walk-in shower and a hairdryer. The twin room offers an electric kettle, parquet floors, heating, as well as a flat-screen TV. The unit has 2 beds.
Standard Double RoomThe double room features air conditioning, a wardrobe, as well as a private bathroom boasting a walk-in shower and a bath. The double room provides a flat-screen TV, a safe deposit box, an electric kettle, a sofa as well as city views. The unit has 1 bed.
Standard Quadruple RoomThe quadruple room features air conditioning, a wardrobe, as well as a private bathroom boasting a walk-in shower and a hairdryer. The quadruple room has a flat-screen TV, an electric kettle, parquet floors, as well as heating.
Standard Triple RoomThe triple room features air conditioning, a wardrobe, as well as a private bathroom boasting a walk-in shower and a bath. The triple room offers a flat-screen TV, a safe deposit box, an electric kettle, a sofa as well as city views. The unit has 2 beds.
Family Room with BathThe family room offers air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a hairdryer. This family room has an electric kettle, heating and a flat-screen TV. The unit has 2 beds.
Deluxe Double RoomThe spacious double room provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a bath. The unit offers 1 bed.
Deluxe Queen SuiteThis spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite provides a flat-screen TV, a minibar, a seating area, a dining area as well as city views. The unit offers 2 beds.
About Hotel Avenue
License: 新竹市旅館018號
Guest Reviews
8.3
Very Good
Location
Nestled in a vibrant area, Hotel Avenue boasts a prime location that appeals to travelers looking for convenience and cultural experiences. Situated within a short walking distance from both the Chenghuang Temple and the City God Temple Night Market, guests find it easy to explore local attractions. The neighborhood offers a plethora of dining options, ensuring a delightful culinary journey for visitors. Supermarkets, convenience stores, and even a nearby gas station add to the ease of access for everyday needs. While the hotel exudes a charming, old-world atmosphere with its simple lobby and well-maintained interiors, the location stands out as its crowning feature. Guests appreciate the proximity to bustling shopping areas and enjoy easy transportation options, making it a desirable choice for those looking to immerse themselves in the city's vibrant culture. Additionally, the friendly staff and pleasant amenities enhance the overall stay, leaving guests satisfied with their choice of accommodation.
Breakfast
Hotel Avenue's breakfast earns a generally positive reputation among guests, with many appreciating the diverse and abundant options that cater to both Chinese and Western tastes. Frequent remarks point to the richness of the buffet, which offers a mix of freshly made items and plentiful selections, ensuring guests find something to satisfy their morning cravings. Vegetarian dishes are available, adding variety for those seeking non-meat options. Although some reviews note a limited range, the essentials are well-covered, and the quick replenishment of fruits and other staples keeps the offerings fresh and appealing.
Guests value the breakfast's cost-effectiveness, praising the strong value for money given the affordability of the hotel's rates. The personable and attentive staff enhances the breakfast experience, contributing to a welcoming atmosphere that starts the day on a positive note. Despite some mentions of ordinary taste and the occasional absence of certain items like fresh milk, the buffet is largely considered tasty and fulfilling.
While the focus is primarily on Chinese cuisine, there are enough Western touches to cater to a broad spectrum of preferences. The breakfast environment is described as pleasant, complementing the charm of affordable prices and clean accommodations. Overall, the breakfast at Hotel Avenue provides a reliable start to the day with its good selection, attentive staff, and enjoyable setting.
Rooms
Hotel Avenue offers guests a largely positive experience with its undeniably spacious rooms, providing ample space even for children to run around. The rooms are frequently noted for being clean and comfortable, contributing significantly to an enjoyable stay. Many compliment the bathrooms, which are renovated and typically well-maintained, often featuring separate wet and dry areas along with a nice bathtub. Some guests welcomed the provision of welcome snacks and bottled water, adding a thoughtful touch to their stay.
The hotel’s location is conveniently adjacent to a baseball stadium, although it lacks its own parking facilities, requiring guests to use the nearby stadium's underground parking. While the building's age sometimes shows in the decor and occasional lighting issues, the overall ambiance remains tidy and well-kept, in part thanks to the friendly front desk staff.
However, certain areas could use improvement. Some guests found the mattresses and pillows hard, affecting their comfort. The rooms sometimes lack essential amenities like sufficient hanging space, seating, and luggage storage, and the windows are non-operable, which could limit natural airflow. Additionally, the heating and air conditioning might not be available in all areas, suggesting a variable comfort level depending on the season.
Overall, Hotel Avenue stands out for its spacious, clean accommodations and convenient location, but addressing minor issues could enhance the comfort and satisfaction of future guests.
Beds
When it comes to the beds at Hotel Avenue, guests have mixed experiences. A significant number of visitors find the beds to be big, clean, and comfortable, with some mentioning good support and moderate firmness that contributes to a restful night's sleep. However, there are several reviews that highlight the beds as being on the hard side, sometimes making sleep quality less than ideal. Concerns also extend to the comfort accommodations, such as pillows and mattresses that are occasionally too firm or low for some guests. Additional observations note small comforters and ineffective air conditioning that can affect overall sleep comfort. While some guests appreciate the firmness of the beds, others find it challenging, indicating a possible need for improvement in bedding options to cater to diverse preferences. Overall, while some sleep experiences are positive, attention to bedding comfort could enhance guest satisfaction.
Cleanliness
Hotel Avenue impresses guests with its remarkable cleanliness, earning accolades for its well-maintained and comfortable rooms. Many reviews highlight the rooms and bathrooms as being consistently clean and free from unpleasant odors. Guests also appreciate the neat and tidy environment, finding the hotel welcoming and comfortable overall. Despite some critiques regarding certain areas requiring significant improvements in cleanliness, the majority of experiences reflect a positive image.
While the hotel shows its age in some aspects, such as outdated equipment and less-than-perfect soundproofing, the cleanliness standards are still regarded as high. Rooms are described as spacious and immaculately kept, with renovated bathrooms featuring pleasant amenities like small bathtubs.
The hotel's strategic location and exceptional service further enhance the experience, with friendly staff eager to assist in ensuring a pleasant stay. Guests find the process to be efficient, with convenient parking further adding to the appeal. In essence, Hotel Avenue provides a reliable choice for visitors seeking clean and comfortable accommodations accompanied by attentive service.
Staff
The reviews for Hotel Avenue highlight a consistently positive impression of the staff, emphasizing their friendliness, enthusiasm, and professionalism. Guests have frequently commented on how the staff exude warmth and courtesy, creating a welcoming atmosphere throughout the hotel. The reception team, prominently praised for their pleasant demeanor, is noted for being particularly helpful and attentive. Guests appreciated the detailed explanations and recommendations provided by the front desk, including personalized touches like handwritten food lists from night shift staff. The overall service is described as excellent, with staff displaying a thoughtful and considerate approach to guest needs. Additionally, guests found value not only in the hotel’s service but also in its convenient proximity to local attractions such as the Chenghuang Temple Night Market. Together, these elements offer a high level of satisfaction making Hotel Avenue a recommended choice for travelers seeking attentive and friendly service.
Family
Hotel Avenue offers a variety of activities and amenities that make it a great choice for families traveling with children. The hotel's family-friendly atmosphere is enhanced by a dedicated children's playroom, allowing kids to enjoy themselves while parents relax. The playroom offers a space for abundant interactions between parents and children, fostering family bonding during the stay.
Accommodations at Hotel Avenue are well-suited for families, with spacious rooms that provide ample space for children to run around. The three-bed room type is particularly praised for its excellent arrangement. For families with young children, the hotel provides convenient features such as playpens and baby bathtubs, ensuring a comfortable stay. This focus on child-friendly offerings is further highlighted by the hotel's thoughtful gesture of providing small gifts and welcome presents for children.
The hotel staff is noted for their friendly and helpful demeanor, even going the extra mile to adjust amenities like air-conditioning late at night to ensure the comfort of young guests. The location is also favorable, contributing to a stress-free experience for families exploring nearby attractions.
Despite the need to park at a farther parking lot and pay a separate fee, guests find their overall experience at Hotel Avenue quite comfortable, owing to the spacious accommodations and accommodating staff. Overall, Hotel Avenue stands out as a suitable destination for families seeking a pleasant and engaging stay with their children.
No, Hotel Avenue doesn't have any pool.
No, a spa isn't available at Hotel Avenue.
No, Hotel Avenue doesn't allow dogs.
No, parking facilities aren't available at Hotel Avenue.