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Summary of reviewsThe Holiday Inn Express & Suites Houston - North I45 Spring by IHG garners praise for its strategic location, making it ideal for travelers both for business and leisure. Conveniently situated near the airport and major highways, the hotel offers easy access to restaurants and stores, enhancing the hassle-free experience. Guests appreciate the clean, comfortable surroundings and the seamless check-in process, affirming the location as a significant benefit despite minor noise due to its proximity to a busy road.
Visitors highlight the delightful breakfast experience, which stands out for its variety and quality. The selection of both hot and continental items caters to diverse tastes, with guests often remarking on the satisfying and plentiful offerings. Attentive staff further enrich the breakfast experience, ensuring a pleasant start to the day.
Accommodations at the hotel are noted for being spacious, clean, and modern. Guests value the super comfortable beds and upgraded bathroom amenities. Despite minor issues like occasional musty smells, the overall ambience of the hotel is described as immaculate and fresh. The helpful staff further enhance the comfort and convenience for visitors, with staff member Jerry specifically recognized for outstanding service.
Cleanliness is a key strength, with guests consistently noting the spotless condition of both rooms and common areas. This focus on hygiene, combined with well-equipped rooms offering conveniences like microwaves and fridges, contributes to a quiet and comfortable environment.
The beds, in particular, receive considerable accolade, often described as exceptionally comfortable. The quality bedding and pillows ensure a restful night's sleep, complemented by the overall well-maintained room amenities. As a result, the hotel provides a welcoming environment conducive to relaxation, with guests frequently leaving with a positive impression of their stay. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Free Wi-Fi
Business Hotel
3-Star Hotel
Room Types
Guest Reviews
Location
The Holiday Inn Express & Suites Houston - North I45 Spring by IHG boasts a strategic location that makes it an excellent choice for travelers. Positioned just 15 minutes from the airport and with easy access to major highways, it is convenient for both business and leisure trips. Guests appreciate its proximity to a variety of restaurants and convenience stores, making dining and quick shopping hassle-free. The surrounding neighborhood is described as clean, comfortable, and safe, fostering a sense of relaxation. The hotel itself is praised for its cleanliness, reasonable pricing, and overall quality, offering a comfortable stay with the added bonus of a quick and easy check-in process. This location is particularly favored for events like Halloween weekend, underscoring its practicality and accessibility for diverse needs. Despite being near a busy road, which can lead to some noise, the overall experience is widely regarded as worth the stay due to its favorable location and amenities.
Breakfast
Travelers heading to the Holiday Inn Express & Suites Houston - North I45 Spring by IHG can look forward to a delightful breakfast experience that receives high praise from guests. With numerous mentions of its completeness and variety, the breakfast at this hotel stands out for offering a wide selection of hot and tasty items that cater to different preferences. Guests appreciate the fantastic and excellent breakfast offerings, including both continental selections and hot meals, which are consistently described as satisfying and diverse.
Positive feedback highlights a great breakfast experience with attentive and friendly staff, adding to the overall pleasant atmosphere. The variety ensures there is something for everyone, from prepackaged grab-and-go options to more elaborate buffets. Although there are occasional remarks about specific items like powered eggs, the overall sentiment is one of satisfaction, with many guests expressing that breakfast hits the spot.
In addition to the quality of the food, the breakfast is complemented by an excellent location and the availability of Watkins products, which also garner appreciation. The overall consensus is that guests can expect a consistently enjoyable breakfast experience that enhances their stay at the hotel.
Rooms
Holiday Inn Express & Suites Houston - North I45 Spring by IHG offers a delightful stay for travelers seeking clean and spacious accommodations. The rooms are notably larger than most in this price range, providing ample space for guests to unwind. The beds are a highlight, praised for being super comfortable, cozy, and inviting, which promises a restful night's sleep. The cleanliness of both the rooms and the facility stands out, with many describing the hotel as immaculate and fresh. Guests appreciate the thoughtfully designed bathrooms equipped with larger shampoo, conditioner, and shower gel, as well as modern amenities like sliding glass doors, offering a pleasant upgrade from the typical shower curtain. While some rooms have reported humidity and an occasional musty smell related to air conditioning, overall, the facility is new and well-maintained, contributing to a positive experience for most visitors. The hotel staff is helpful, enhancing the comfort and convenience of the stay. Despite minor issues such as the absence of an available restaurant and occasional room conditions, the general consensus is one of satisfaction with the generous room size, cleanliness, and comfort offered at the Holiday Inn Express & Suites Houston.
Beds
The Holiday Inn Express & Suites Houston - North I45 Spring by IHG receives high praise for its exceptional sleeping arrangements, which appear to be a standout feature for guests. The hotel offers wide, queen-sized beds that many find so comfortable they don't want to get out of them. The beds are often described as super comfortable, inviting, and even awesome. Guests frequently highlight the softness and quality of the beds and pillows, noting that they contribute to a restful night's sleep. Many appreciate the inclusion of big, luxurious pillows and emphasize the overall comfort of the bedding. Some guests even consider the pillows the best they've ever experienced during their travels. Additionally, the rooms are well maintained, and the inclusion of amenities such as microwaves and fridges adds extra convenience. Overall, the hotel provides a welcoming and comfortable atmosphere conducive to relaxation.
Cleanliness
When it comes to choosing a place to stay, cleanliness often tops the list of priorities, and the Holiday Inn Express & Suites Houston - North I45 Spring by IHG does not disappoint in this regard. Numerous guests have praised the hotel for its exceptional cleanliness throughout the property, from the foyers to the individual rooms. The hotel is frequently described as very clean, with many visitors noting the spotless condition of both the common areas and personal spaces. This focus on cleanliness is complemented by the friendly and helpful staff, who add to the overall positive experience. Guests appreciate the comfortable and well-equipped rooms, highlighting amenities such as microwaves and fridges. The property itself is noted to be relatively new and well-maintained, providing a quiet and comfortable environment for travelers. Despite a few isolated incidents of cleanliness issues in specific rooms, the overall impression of the hotel remains highly favorable in terms of hygiene and comfort.
Staff
At Holiday Inn Express & Suites Houston - North I45 Spring by IHG, guests frequently commend the hotel staff for their exceptional service. The staff is consistently described as friendly, helpful, and eager to ensure comfort for all visitors. Many reviews highlight the welcoming atmosphere created by the team, with specific mentions of Jerry, a standout member known for his outstanding customer service and warm demeanor. His efforts, along with those of the entire staff, are praised for making guests feel at ease from check-in to departure.
While there were minor mentions of unaccommodating behavior, the overwhelmingly positive feedback underscores the professionalism and personable approach of the team. Guests appreciated the quick and smooth check-in process, and the staff’s readiness to assist with any needs, often going above and beyond to provide exemplary service. The management, particularly Jerry, is recognized for top-quality leadership, fostering a team that contributes significantly to the overall positive experience. Overall, the hotel is noted not only for its attentive staff but also for its clean and spacious facilities, ensuring that guests leave with a satisfactory experience.
No, Holiday Inn Express & Suites Houston - North I45 Spring by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express & Suites Houston - North I45 Spring by IHG.
No, Holiday Inn Express & Suites Houston - North I45 Spring by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express & Suites Houston - North I45 Spring by IHG.
No, Holiday Inn Express & Suites Houston - North I45 Spring by IHG doesn't have a gym.