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Summary of reviewsHampton Inn Houston Downtown receives generally positive reviews across multiple categories. The hotel boasts a prime location in the heart of Houston, directly across from Minute Maid Park and within walking distance of the George R. Brown Convention Center, Toyota Center and numerous dining and entertainment options, making it an ideal spot for both leisure and business travelers.
Guests frequently describe the environment as exceptionally clean and comfortable with friendly staff contributing to a positive experience. The breakfast offerings receive praise for their variety, quality and convenience, although some guests noted that the selection could be expanded and that items occasionally ran out quickly. The spacious rooms are another highlight, often exceeding guests' expectations in size and cleanliness, along with providing lovely city views.
Despite some minor issues like occasional room odors and dated decor in certain areas, the overall feedback remains favorable, emphasizing the hotel's cleanliness and comfort. Staff members, notably those at the front desk and valet, receive significant praise for their warm and helpful demeanor, enhancing the overall guest experience.
While the valet parking service adds convenience, many guests found the parking fees higher than expected, suggesting alternate parking options might be more economical. The beds receive mixed reviews with many guests finding them comfortable, though some had issues with the pillows and firmness.
Overall, Hampton Inn Houston Downtown is highly recommended for its prime location, clean and spacious accommodations, friendly staff and good breakfast offerings, making it a practical and enjoyable choice for visitors looking to explore Houston's downtown area. Show more
Read review summaries for all categories
Categories
Hotel near Nightlife Spots
Situated in downtown Houston, this hotel offers a comfortable and affordable option with easy access to nightlife and entertainment venues.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Rooftop Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Hotel with Rooftop Pool
Room Types
King Room - Non-SmokingThis triple room offers a tea and coffee maker and a TV. The unit has 1 bed.
King Room - Hearing Access/Non-SmokingThis triple room provides a tea and coffee maker and a TV. The unit offers 1 bed.
Queen Room with Two Queen Beds - Non-SmokingThis quadruple room offers a tea and coffee maker and a TV. The unit has 2 beds.
Queen Room with Two Queen Beds - Mobility Access/Non-SmokingThis quadruple room offers a tea and coffee maker and a TV. The unit has 2 beds.
Queen Room with Two Queen Beds - Hearing Access/Non-SmokingThis quadruple room provides a tea and coffee maker and a TV. The unit offers 2 beds.
Guest Reviews
8.5
Very Good
Location
Hampton Inn Houston Downtown boasts a prime location in the heart of Houston, making it an ideal choice for various downtown activities. It's a perfect spot for those attending events at Minute Maid Park, as it is just across the street from the stadium. The hotel is also within walking distance to the George R. Brown Convention Center, Toyota Center and numerous restaurants and attractions, providing guests with plenty of options for dining and entertainment.
The hotel environment is described as super comfortable and exceptionally clean with friendly staff adding to the positive experience. While there were minor complaints about a busy bartender, the front desk staff received significant praise for their helpfulness.
Guests appreciated the good breakfast offerings and found the spacious rooms both reasonably priced and featuring incredible views, including a noteworthy view from the pool area. Valet parking added to the convenience, especially for exploring downtown and its many attractions by foot.
Overall, Hampton Inn Houston Downtown is highly recommended for visitors looking to explore Houston's downtown area, attend an Astros game or partake in any events at the convention center or nearby sports centers.
Breakfast
The breakfast experience at Hampton Inn Houston Downtown generally receives positive feedback from its guests. Many reviewers found the breakfast to be delicious, abundant and very good, often praising the variety of options available, including fresh coffee and fruit. Guests appreciated the plentiful, hearty and hot breakfast choices, making specific note of the complimentary nature and the quality of the spread. The breakfast hours were accommodating and the location of the hotel added to the convenience, particularly for those attending events at nearby attractions.
However, some guests pointed out areas for improvement. There were mentions of the breakfast running out quickly and the buffet lacking fresh vegetables and other items like cheese and ham. A few guests noted that the breakfast was practically the same each day and that the selection could be expanded. There were also isolated comments about the breakfast closing earlier than posted and certain items being cold.
Despite these few critiques, the overall sentiment towards the breakfast at Hampton Inn Houston Downtown remains largely positive with most guests finding it to be a satisfying and convenient start to their day.
Rooms
Hampton Inn Houston Downtown offers a range of spacious and comfortable rooms that can easily accommodate families and groups. Many guests appreciated the generous size of the rooms, deeming them much larger than expected. The rooms generally maintain a high level of cleanliness with fresh linens and ample towels. Additionally, the hotel staff received positive remarks for their professionalism and helpfulness, making check-in and check-out a breeze.
The hotel provides lovely views of the city, which several guests noted as a highlight of their stay. The lobby area is described as comfortable with plenty of seating for relaxation. Guests often enjoyed the added amenities, such as a refrigerator in the rooms, though some noted the absence of a microwave.
However, a few guests encountered issues with room odor, citing mildew and humidity smells. Some rooms appeared to have problems with wet rugs and non-functioning air conditioning. Despite these occasional setbacks, the overall feedback on the room condition remained largely favorable, emphasizing cleanliness and comfort.
Conveniently located close to Minute Maid Stadium, the hotel also offers good breakfast options, making it a practical choice for both leisure and business travelers. While some rooms appear a bit dated, the overall spaciousness and service contribute to a pleasant stay experience.
Beds
The reviews for the beds at Hampton Inn Houston Downtown present a mixed picture. The beds are frequently described as comfortable and even very comfortable by numerous guests with some highlighting the firmness as a plus. Cleanliness and spaciousness also add to the positive experience with mentions of big rooms and outstanding views of downtown Houston enhancing the stay. However, there are notable criticisms regarding the comfort level with some guests finding the beds and pillows less than ideal. Despite these issues, the hotel's overall appeal is underscored by the friendly staff and very good breakfasts.
Cleanliness
Hampton Inn Houston Downtown generally receives positive remarks for its cleanliness. Guests frequently praise the hotel's overall clean and tidy environment, noting that rooms are both clean and comfortable. The cleanliness extends to the bathrooms with most guests finding them in good condition, although there are isolated incidents where some areas, such as near the toilet, were not up to standard. The hotel is also appreciated for its updated looks and friendly, professional staff who contribute to a pleasant stay.
The hotel's location is beneficial, being close to downtown attractions and within walking distance to the convention center, which adds an extra layer of convenience for visitors. Despite a few complaints about musty smells and occasional lapses in vacuuming, the overwhelming sentiment is that Hampton Inn Houston Downtown maintains a high standard of cleanliness, making it a safe and comfortable place to stay.
Staff
Visitors to the Hampton Inn Houston Downtown consistently highlight the exceptional friendliness and helpfulness of the staff. Across different interactions, guests have noted that the employees were welcoming, attentive and eager to assist with any requests, contributing significantly to a comfortable stay. Specific mentions of staff members like Jesse and Mayra stand out for their dedication with Jesse being particularly noted for his excellent local dining suggestions. The front desk and valet team were frequently praised for their warm smiles and readiness to help, ensuring guests felt well cared for. Although there were a few remarks about less friendly reception experiences, these were outweighed by the numerous commendations of the staff's warm spirit and excellent service. The overall consensus paints a picture of a hotel where the staff's efforts greatly enhance the guest experience.
Parking
Hampton Inn Houston Downtown offers parking amenities, including valet parking on the premises; however, guests frequently noted that parking fees are higher than anticipated with daily costs ranging from $44 to $55. While valet service is an option, some found it inconvenient for quick access and future retrievals of their vehicles. Other nearby, more affordable parking options exist, but these are not affiliated with or recommended by the hotel. Overall, parking is available, yet it can be pricey and less disclosed during booking.
Yes, Hampton Inn Houston Downtown has pool(s) that belong to one or more of the following categories: Rooftop Pool, Outdoor Pool.
No, a spa isn't available at Hampton Inn Houston Downtown.
Yes, Hampton Inn Houston Downtown welcomes dogs.
Yes, parking facilities are available at Hampton Inn Houston Downtown.