Embassy Suites by Hilton Houston Near the Galleria
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Summary of reviewsEmbassy Suites by Hilton Houston Near the Galleria is highly praised for its enviable location, offering guests close proximity to attractions such as the Galleria mall, making it an ideal choice for both leisure and business travelers. The hotel's location, combined with comfortable accommodations, makes it a popular choice for those seeking convenience and comfort in Houston.
Guests consistently commend the hotel's breakfast offerings, which are described as exceptional and varied, providing a delightful start to the day. The evening cocktail hour further enhances the hospitality experience, showcasing the hotel's commitment to culinary excellence and guest satisfaction.
The rooms, while generally comfortable with good beds and ample space, receive mixed feedback due to some minor issues such as dated furniture and occasional maintenance concerns. Despite this, guests appreciate the cleanliness and ample amenities provided in the rooms.
The hotel's staff often receive praise for their friendliness and professionalism, contributing significantly to the overall pleasant experience. Individuals like DJ, Karen, and Nick are noted for their exceptional service, creating a welcoming atmosphere for guests.
The availability of parking is appreciated, though the additional cost has been mentioned by several guests as a drawback. While parking facilities are provided, the associated fee and occasional shortage of spaces can impact the guest experience.
Overall, Embassy Suites by Hilton Houston Near the Galleria presents a satisfying stay with its prime location, excellent breakfast, and dedicated staff, though improvements in room updates and competitiveness in parking fees could further enhance the guest experience.
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Guests consistently commend the hotel's breakfast offerings, which are described as exceptional and varied, providing a delightful start to the day. The evening cocktail hour further enhances the hospitality experience, showcasing the hotel's commitment to culinary excellence and guest satisfaction.
The rooms, while generally comfortable with good beds and ample space, receive mixed feedback due to some minor issues such as dated furniture and occasional maintenance concerns. Despite this, guests appreciate the cleanliness and ample amenities provided in the rooms.
The hotel's staff often receive praise for their friendliness and professionalism, contributing significantly to the overall pleasant experience. Individuals like DJ, Karen, and Nick are noted for their exceptional service, creating a welcoming atmosphere for guests.
The availability of parking is appreciated, though the additional cost has been mentioned by several guests as a drawback. While parking facilities are provided, the associated fee and occasional shortage of spaces can impact the guest experience.
Overall, Embassy Suites by Hilton Houston Near the Galleria presents a satisfying stay with its prime location, excellent breakfast, and dedicated staff, though improvements in room updates and competitiveness in parking fees could further enhance the guest experience.
Family Friendly Hotel
Embassy Suites hotels generally offer spacious suites. This arrangement is ideal for families needing extra room.
Dog Friendly Hotel
This hotel is listed as pet-friendly. While specific pet amenities aren't detailed, Embassy Suite hotels generally offer comfortable accommodations for pets.
Business Hotel
Offering spacious suites and a location near the Galleria, the Embassy Suites provides a comfortable and convenient stay for business travelers. It features meeting rooms, a business center, and complimentary breakfast.
Hotel with Parking
This hotel offers on-site self-parking with in/out privileges in a parking lot. Valet parking is not available.
Accessible Hotel
As part of the Hilton brand, this hotel is committed to providing accessible accommodations and common areas. Guests can expect mobility and hearing accessible rooms designed for comfort and ease of use, aligning with Hilton's accessibility standards.
Hotel with Gym
Offers a fitness center for guests. Provides standard equipment for a basic workout routine.
Hotel with Indoor Pool
Features a well-maintained indoor pool, perfect for families and leisure travelers. The pool area is spacious and inviting, offering a great way to unwind.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Indoor Pool
Small Hotel
Hotel with Tennis Courts
4-Star Hotel
Guest Reviews
Embassy Suites by Hilton Houston Near the Galleria boasts an enviable location that consistently impresses guests. The hotel is conveniently situated near various attractions, making it an ideal choice for both leisure and business travelers. With close proximity to the Galleria mall, visitors can easily indulge in shopping and dining experiences just moments away from their accommodations. Many guests appreciate the helpful staff and also highlight the excellent breakfast offerings, along with the appealing complimentary drinks at the bar. The combination of a great location, comfortable rooms, and additional amenities like parking facilities makes this hotel a popular choice among travelers seeking convenience and comfort in Houston.
Embassy Suites by Hilton Houston Near the Galleria offers a breakfast experience that consistently pleases its guests. Many reviews highlight the breakfast as being not only good but great, with a variety of options that go beyond the typical hotel offerings. Diners can expect delicious and varied selections that appeal to various tastes, contributing significantly to enjoyable mornings during their stay. Beyond the breakfast, guests also appreciate the evening cocktail hour, often described as a happy hour that greatly enhances the overall hospitality experience. With meals and special events that exceed expectations, the hotel's attention to culinary detail and guest satisfaction is apparent throughout.
Embassy Suites by Hilton Houston Near the Galleria offers accommodations that have garnered mixed feedback from guests. On a positive note, the rooms are generally described as comfortable, featuring good beds and ample space to relax. Many guests appreciated the cleanliness of the rooms, noting that they were spotless and adequately equipped with needed amenities. However, some elements could be improved, such as dated furniture and lack of updates in the bathroom. Guests have occasionally reported minor issues, such as noisy air conditioning and the absence of a safe in the room. There were also mentions of rooms feeling stuffy, with occasional strange odors that detracted from the experience. While the rooms mostly meet high comfort standards, attention to maintenance and facility upgrades would enhance the overall guest experience.
Embassy Suites by Hilton Houston Near the Galleria offers travelers varying experiences in terms of cleanliness and maintenance. While some guests found their rooms clean and conveniently located, others felt the property was plagued by cleanliness issues, including insects and trash under the beds. There are comments indicating that the hotel, including its facilities and furniture, appears outdated and in need of refurbishment. However, one positive review highlights that the property overall was clean and easily accessible. Despite these differing reviews, the general consensus suggests a need for improvements, particularly in updating the rooms and enhancing cleanliness.
Embassy Suites by Hilton Houston Near the Galleria is known for its staff, who often receive praise from guests for their friendliness and professionalism. Many visitors highlight encounters with the hotel staff as positive aspects of their stay. DJ is noted for being particularly kind and helpful, while the reception staff consistently create a welcoming atmosphere, readily assisting guests and sharing helpful information. Karen the bartender, along with Nick at the front desk, are singled out for their exceptional service, further enhancing the guest experience with their personable approach. Despite some inconsistency in hospitality—where certain staff members at the desk may not appear as friendly all the time—the overall impression left on guests is that of courteous and attentive service. The night staff, as well as housekeeping, contribute to a pleasant experience by being detail-oriented and ensuring guest satisfaction.
Embassy Suites by Hilton Houston Near the Galleria offers convenient parking for guests. While some visitors appreciate the availability of parking on-site, concerns have been raised about the additional cost associated with it. The parking fee has been a point of contention among guests, with several mentions of it being higher than anticipated. Additionally, there seems to be an occasional shortage of parking spaces, which can be inconvenient for those who drive to the property. Overall, while the hotel provides the necessary parking facilities, the cost and availability may affect the overall experience for guests.
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Location
Breakfast
Rooms
Cleanliness
Staff
Parking
Yes, Embassy Suites by Hilton Houston Near the Galleria has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Embassy Suites by Hilton Houston Near the Galleria.
Yes, Embassy Suites by Hilton Houston Near the Galleria welcomes dogs.
Yes, parking facilities are available at Embassy Suites by Hilton Houston Near the Galleria.
Yes, Embassy Suites by Hilton Houston Near the Galleria has a gym.
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