DoubleTree by Hilton Houston Westchase
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Summary of reviewsThe DoubleTree by Hilton Houston Westchase enjoys a highly favorable location, noted for its convenience and accessibility to a variety of stores, restaurants and services. Proximity to downtown Houston, Chinatown and the nearby Cheddars restaurant enhances its appeal, making it a strategic choice for both relaxation and ease of commute.
The breakfast experience at the hotel is generally well-received with many guests praising the quality and taste of the food as well as the excellent service. Children particularly enjoy the breakfast options and the takeout menu due to COVID restrictions is appreciated. However, some guests express dissatisfaction with the lack of complimentary breakfast and the additional charges for meals, which they felt were not always value for money.
The rooms are highlighted for their spaciousness, cleanliness and comfort with large beds, modern decor and impressive city views contributing to a restful stay. The hotel staff, especially Manny at the front desk and Ashley at the bar, receive high praise for their friendliness, helpfulness and excellent service. Nonetheless, some rooms do show signs of wear and outdated features like peeling headboards and malfunctioning shower heads. A few guests faced issues with room temperature control and slightly smaller room sizes.
Cleanliness is a strong point for the hotel with guests frequently mentioning the tidiness of the rooms and the overall property. The bathrooms also receive positive remarks, although a few guests noted minor cleanliness issues. The well-maintained property and its quiet, comfortable environment enhance the overall guest experience.
The staff at DoubleTree by Hilton Houston Westchase are consistently commended for their warm, welcoming nature and exemplary service. Management figures such as Trinity, Marcus and Manning contribute significantly to positive guest experiences by ensuring all needs are met.
Finally, the beds receive high marks for comfort with many guests describing them as super comfortable and large. Despite occasional reports of damaged or poor-quality mattresses, the overall sentiment leans towards positive bedding experiences.
In summary, the DoubleTree by Hilton Houston Westchase offers a convenient location, comfortable and clean rooms, a generally positive breakfast experience and exceptional staff service, making it a worthwhile stay for guests.
Categories
The breakfast experience at the hotel is generally well-received with many guests praising the quality and taste of the food as well as the excellent service. Children particularly enjoy the breakfast options and the takeout menu due to COVID restrictions is appreciated. However, some guests express dissatisfaction with the lack of complimentary breakfast and the additional charges for meals, which they felt were not always value for money.
The rooms are highlighted for their spaciousness, cleanliness and comfort with large beds, modern decor and impressive city views contributing to a restful stay. The hotel staff, especially Manny at the front desk and Ashley at the bar, receive high praise for their friendliness, helpfulness and excellent service. Nonetheless, some rooms do show signs of wear and outdated features like peeling headboards and malfunctioning shower heads. A few guests faced issues with room temperature control and slightly smaller room sizes.
Cleanliness is a strong point for the hotel with guests frequently mentioning the tidiness of the rooms and the overall property. The bathrooms also receive positive remarks, although a few guests noted minor cleanliness issues. The well-maintained property and its quiet, comfortable environment enhance the overall guest experience.
The staff at DoubleTree by Hilton Houston Westchase are consistently commended for their warm, welcoming nature and exemplary service. Management figures such as Trinity, Marcus and Manning contribute significantly to positive guest experiences by ensuring all needs are met.
Finally, the beds receive high marks for comfort with many guests describing them as super comfortable and large. Despite occasional reports of damaged or poor-quality mattresses, the overall sentiment leans towards positive bedding experiences.
In summary, the DoubleTree by Hilton Houston Westchase offers a convenient location, comfortable and clean rooms, a generally positive breakfast experience and exceptional staff service, making it a worthwhile stay for guests.
Accessible Hotel
This Hilton property provides accessible rooms and public areas, ensuring wheelchair access throughout the hotel. It includes features to support guests with mobility and hearing needs, offering a comfortable and convenient stay.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
Hotel with Gym
4-Star Hotel
Guest Reviews
The DoubleTree by Hilton Houston Westchase enjoys a very good location that has been praised for its convenience and accessibility. Many guests found the hotel to be in a great spot with a variety of stores, restaurants and services nearby. The proximity to downtown Houston, about 20 to 30 minutes away, also adds to its appeal for those needing to access the city center. Specific points of interest include the ease of commuting to Chinatown and having a Cheddars restaurant practically in the parking lot, which adds dining convenience. While some reviews mentioned the location being just okay or far from the city, the consensus is that the location is advantageous for those looking to balance accessibility with comfort. Overall, guests enjoyed their stays, citing the pleasant surroundings and the clean, comfortable rooms.
Guests at DoubleTree by Hilton Houston Westchase have mixed feelings about the breakfast experience. Many reviews highlight positive aspects, noting that the breakfast was wonderful, delicious and great with good options available on the menu. Children particularly enjoyed the breakfast and some guests appreciated the takeout breakfast menu available due to COVID restrictions. The service during breakfast also received praise.
On the flip side, several guests expressed disappointment over the lack of complimentary breakfast and the additional charges required for a meal. Some mentioned that the breakfast was limited with a few options not meeting their expectations. Concerns were raised about the value, such as paying for a minimal meal consisting of just a couple of slices of bread, an omelet and orange juice for a substantial price. In summary, while the quality and taste of the breakfast were generally well-received, the cost and limited options were points of contention for some guests.
The DoubleTree by Hilton Houston Westchase offers a mix of positive and constructive feedback from its guests regarding the room accommodations. Many guests appreciated the spaciousness, cleanliness and comfort of the rooms, highlighting features like large beds and modern decor. Numerous reviews praised the impressive city views from the rooms and the overall quietness, contributing to a restful stay. The hotel staff received commendation for their friendliness, which enhanced the overall experience.
However, some areas need improvement. Guests pointed out issues with outdated and worn elements such as peeling headboards, torn upholstery and malfunctioning shower heads. Additionally, some rooms appeared slightly small to certain guests and there were occasional difficulties with controlling room temperature. While the decor and comfort of the beds were well-received, a few guests suggested that the rooms could benefit from remodeling and updates to match the high standards seen in other aspects of the property. Despite these noted issues, many felt the accommodation offered great value for the price.
The reviews for DoubleTree by Hilton Houston Westchase consistently highlight the beds as a notable feature. Guests overwhelmingly describe them as comfortable with several mentioning super comfortable and large, comfy beds. However, a few reviews note issues with the beds, such as damage and poor mattress quality. Despite these minor drawbacks, the overall sentiment leans towards positive experiences with the hotel's bedding.
DoubleTree by Hilton Houston Westchase receives high marks for its cleanliness from guests. Many highlight the hotel's fresh and updated rooms, noting that the rooms are not only very clean but also super comfortable. The property itself is described as clean and nice looking, contributing to an overall positive impression of the hotel's tidiness.
Guests frequently mention the spaciousness and cleanliness of the rooms with some adding that the hotel maintains a good location while ensuring clean standards. The bathrooms also receive positive remarks, though a few guests noted specific issues such as spots on furniture and occasional lack of cleanliness in the bathrooms.
Exceptional service and hospitality further enhance the experience with the staff being friendly and excellent in providing service. The property was praised for being both quiet and comfortable with beds that add to the cleanliness and comfort of the stay.
Despite some minor drawbacks, such as dated furniture and isolated cleanliness issues in bathrooms, the hotel overall appears to maintain a high standard of cleanliness that leaves a positive impression on its guests.
Guests at the DoubleTree by Hilton Houston Westchase consistently praise the hotel staff, reflecting an exceptionally warm and welcoming atmosphere. The friendliness and helpfulness of the team are recurrent themes, standing out in guest experiences. Specific staff members like Manny at the front desk and Ashley at the bar receive special mentions for their exemplary service. Guests appreciate the polite, attentive and accommodating nature of the staff, from the front desk to the restaurant. The management, including figures like Trinity, Marcus and Manning, are highlighted for ensuring guests have everything they need. The excellence in staff interaction spans across various areas, contributing significantly to positive guest experiences.
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Location
Breakfast
On the flip side, several guests expressed disappointment over the lack of complimentary breakfast and the additional charges required for a meal. Some mentioned that the breakfast was limited with a few options not meeting their expectations. Concerns were raised about the value, such as paying for a minimal meal consisting of just a couple of slices of bread, an omelet and orange juice for a substantial price. In summary, while the quality and taste of the breakfast were generally well-received, the cost and limited options were points of contention for some guests.
Rooms
However, some areas need improvement. Guests pointed out issues with outdated and worn elements such as peeling headboards, torn upholstery and malfunctioning shower heads. Additionally, some rooms appeared slightly small to certain guests and there were occasional difficulties with controlling room temperature. While the decor and comfort of the beds were well-received, a few guests suggested that the rooms could benefit from remodeling and updates to match the high standards seen in other aspects of the property. Despite these noted issues, many felt the accommodation offered great value for the price.
Beds
Cleanliness
Guests frequently mention the spaciousness and cleanliness of the rooms with some adding that the hotel maintains a good location while ensuring clean standards. The bathrooms also receive positive remarks, though a few guests noted specific issues such as spots on furniture and occasional lack of cleanliness in the bathrooms.
Exceptional service and hospitality further enhance the experience with the staff being friendly and excellent in providing service. The property was praised for being both quiet and comfortable with beds that add to the cleanliness and comfort of the stay.
Despite some minor drawbacks, such as dated furniture and isolated cleanliness issues in bathrooms, the hotel overall appears to maintain a high standard of cleanliness that leaves a positive impression on its guests.
Staff
No, DoubleTree by Hilton Houston Westchase doesn't have any pool.
No, a spa isn't available at DoubleTree by Hilton Houston Westchase.
No, DoubleTree by Hilton Houston Westchase doesn't allow dogs.
Yes, parking facilities are available at DoubleTree by Hilton Houston Westchase.
Yes, DoubleTree by Hilton Houston Westchase has a gym.
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