Comfort Suites Bush Intercontinental Airport
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsComfort Suites Bush Intercontinental Airport is highly regarded for its strategic location near the IAH airport, making it an ideal choice for travelers seeking easy access to flights. The complimentary shuttle service further enhances this convenience, offering efficient transfers for those needing to catch early departures. Guests praise the comfort and spaciousness of the hotel's rooms, which are well-suited for families and individuals traveling with companions. The beds, in particular, receive frequent commendations for their softness and ability to provide a restful sleep. Additionally, the friendly and professional staff, including individuals like Chris, Paula, Dom, Rakeem, and Jennifer, play a crucial role in elevating the overall guest experience with their helpful service.
The breakfast at Comfort Suites offers good variety and taste, augmented by attentive staff during the morning hours. Although there are some critiques regarding consistency and use of plastic cutlery, most guests find the breakfast comparable to typical hotel offerings and appreciate the convenience it adds to their stay.
In terms of cleanliness, guests often note the clean and comfortable sheets, pillows, towels, and washcloths, which contribute to a pleasant stay. However, the hotel shows signs of needing renovations, as some elements like bathrooms exhibit wear, including exposed wiring and cracking plaster. Some rooms have issues such as mold spots, damp smells, and outdated carpets, requiring attention to upkeep and security, particularly regarding secure room facilities.
Despite some concerns about room maintenance and occasional mixed interactions with staff, the overall appeal of Comfort Suites Bush Intercontinental Airport lies in its excellent location, comfortable accommodations, and helpful staff, which together create a generally positive experience for travelers passing through Houston.
Categories
The breakfast at Comfort Suites offers good variety and taste, augmented by attentive staff during the morning hours. Although there are some critiques regarding consistency and use of plastic cutlery, most guests find the breakfast comparable to typical hotel offerings and appreciate the convenience it adds to their stay.
In terms of cleanliness, guests often note the clean and comfortable sheets, pillows, towels, and washcloths, which contribute to a pleasant stay. However, the hotel shows signs of needing renovations, as some elements like bathrooms exhibit wear, including exposed wiring and cracking plaster. Some rooms have issues such as mold spots, damp smells, and outdated carpets, requiring attention to upkeep and security, particularly regarding secure room facilities.
Despite some concerns about room maintenance and occasional mixed interactions with staff, the overall appeal of Comfort Suites Bush Intercontinental Airport lies in its excellent location, comfortable accommodations, and helpful staff, which together create a generally positive experience for travelers passing through Houston.
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Guest Reviews
Comfort Suites Bush Intercontinental Airport boasts a prime location for travelers seeking proximity to the airport, with many guests praising its easy access to IAH. The hotel's complimentary shuttle service is a standout feature, offering convenient transfers for those catching early flights. Apart from the hotel’s strategic advantage, the nearby availability of some eateries adds a touch of convenience for dining options. Guests also highlight the comfort and quality of the accommodations, with spacious rooms, comfortable beds, and efficient services contributing positively to their stay. While the location near the airport is undoubtedly the main attraction, a friendly and helpful staff enhances the overall experience for guests.
The breakfast experience at Comfort Suites Bush Intercontinental Airport presents a wide spectrum of impressions. Many guests found the breakfast to be a highlight, lauding its great variety and taste, with certain reviews marking it as excellent. Several positive reviews highlight the helpfulness of the staff during breakfast hours, increasing the overall satisfaction of the morning meal. The location of the hotel, conveniently servicable with an efficient airport shuttle, complements the breakfast experience for travelers. However, not all guests shared the same sentiment. There are accounts of breakfast being average or simply regular hotel style, and a few guests expressed dissatisfaction with issues such as the use of plastic cutlery, limited variety due to construction, and instances of cold or watery eggs. Despite these critiques, the breakfast at Comfort Suites seems comparable to typical hotel offerings, with room for improvement in consistency and variety.
Comfort Suites Bush Intercontinental Airport offers spacious rooms that many guests find convenient due to their proximity to the airport. The size of the rooms allows ample space for luggage and provides a comfortable environment for families and those traveling with companions. Guests frequently highlight the comfort of the beds, describing them as very comfortable, ensuring a restful sleep during their stay. The cleanliness of the rooms is generally praised, with several visitors noting that their accommodations were exceptionally clean and fresh. Additionally, guests appreciate the friendly and helpful staff, who consistently enhance the overall experience with their service.
Despite the positive aspects, the hotel rooms appear to have recurring issues related to age and upkeep. Many guests mention that the rooms are outdated and in need of renovations. Specific concerns include non-functional locking mechanisms, exposed wiring, stained carpets, warped bathroom doors, and unpleasant odors. Some rooms have visible mold spots, while others retain a damp smell. Despite these concerns, the amenities such as shuttle service contribute positively to the guest experience, facilitating easy access to nearby airport transportation.
Travelers staying at Comfort Suites Bush Intercontinental Airport frequently praise the beds for their comfort. Many guests highlight the softness of the beds, making them a restful retreat during their travels. The hotel is conveniently close to the airport and offers a shuttle service, adding to the overall ease of transit. Rooms are also noted to be spacious, providing ample space for relaxation along with those comfortable beds and pillows. In addition, nearby eating places are easily accessible, adding to the convenience of staying at this location.
Comfort Suites Bush Intercontinental Airport receives frequent praise for its convenient location near the airport, making it a prime stopover for travelers. Guests appreciate the clean and fresh sheets, pillows, towels, and washcloths, as well as comfortable and firm beds. Some visitors highlight a clean and bright environment and spacious accommodations, supplemented by friendly and helpful staff, including Paula, Dom, Rakeem, and Jennifer, along with attentive cleaning personnel.
Despite these positives, reviews suggest a noticeable need for renovations, with elements such as bathrooms showing signs of aging, including exposed wiring and cracking plaster. The presence of mold spots and foul odors in rooms, along with outdated carpets and stained pillows, highlight significant cleanliness concerns. Hot water issues, bugs, and the loud hum of refrigerators further mar the guest experience, raising security issues as guests note a lack of secure room facilities with people entering through side doors. While some guests find the property clean, it's evident that extensive updates and repairs are necessary to improve the overall stay.
Comfort Suites Bush Intercontinental Airport boasts a team that generally receives praise for their professionalism and friendliness. Guests frequently mention helpful and courteous interactions with team members, highlighting specific staff like Chris, Paula, Dom, Rakeem, and Jennifer for their exceptional service. The close proximity to the airport is also appreciated by visitors. However, some mixed reviews note occasional encounters with staff who appeared disinterested or even rude at times. Despite this, many guests find the majority of the team to be welcoming and accommodating, making efforts to address guest needs efficiently. Overall, the staff contributes positively to the experience, with many expressing satisfaction with their interaction.
Location Show Map
Location
Breakfast
Rooms
Despite the positive aspects, the hotel rooms appear to have recurring issues related to age and upkeep. Many guests mention that the rooms are outdated and in need of renovations. Specific concerns include non-functional locking mechanisms, exposed wiring, stained carpets, warped bathroom doors, and unpleasant odors. Some rooms have visible mold spots, while others retain a damp smell. Despite these concerns, the amenities such as shuttle service contribute positively to the guest experience, facilitating easy access to nearby airport transportation.
Beds
Cleanliness
Despite these positives, reviews suggest a noticeable need for renovations, with elements such as bathrooms showing signs of aging, including exposed wiring and cracking plaster. The presence of mold spots and foul odors in rooms, along with outdated carpets and stained pillows, highlight significant cleanliness concerns. Hot water issues, bugs, and the loud hum of refrigerators further mar the guest experience, raising security issues as guests note a lack of secure room facilities with people entering through side doors. While some guests find the property clean, it's evident that extensive updates and repairs are necessary to improve the overall stay.
Staff
No, Comfort Suites Bush Intercontinental Airport doesn't have any pool.
No, a spa isn't available at Comfort Suites Bush Intercontinental Airport.
No, Comfort Suites Bush Intercontinental Airport doesn't allow dogs.
No, parking facilities aren't available at Comfort Suites Bush Intercontinental Airport.
Yes, Comfort Suites Bush Intercontinental Airport has a gym.
Location Show Map
More Options
