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Summary of reviewsC. Baldwin, Curio Collection by Hilton stands out as a top choice for travelers, primarily due to its prime location in Houston. Positioned conveniently across from a park, it affords guests picturesque views and a peaceful setting amidst the city's vibrant downtown. This strategic spot places dining, entertainment and business hubs within easy walking distance, making it especially appealing for both leisure and business visitors. The hotel itself is praised for its modern and clean design and the safety of the surrounding area adds to its allure.
Guests have positive things to say about the hotel’s rooms, which are noted for their spaciousness, cleanliness and beautiful decor. Comfortable beds ensure a restful night’s sleep and the large, tranquil rooms with impressive views contribute to a memorable stay. Despite minor issues such as occasional delays in cleaning and some missing amenities, the overall comfort and friendly staff often leave guests satisfied.
Cleanliness at the hotel receives mixed reviews. While many guests commend the hotel's bright ambiance and well-maintained spaces, others report inconsistencies, including uncleaned areas and leftover items from previous guests. Despite these occasional lapses, most guests appreciate the diligent housekeeping and maintenance of common areas.
The hotel staff is widely celebrated for their friendliness, professionalism and hospitality. Front desk and valet services receive particular praise with many guests noting the staff’s exceptional assistance and courteous behavior. Although there are a few reports of understaffing and isolated incidents of rudeness, the overall perception of the staff remains highly positive.
Breakfast at C. Baldwin garners both praise and criticism. While some guests enjoy the creative and tasty menu options, others find the quality mediocre and face issues with service and information about breakfast availability. Improvement in these areas could enhance guest satisfaction further.
Parking at the hotel is another area with mixed feedback. The high cost of valet parking and limited alternative options are common complaints, though some guests find the valet service efficient and quick.
Overall, C. Baldwin, Curio Collection by Hilton, provides a mostly positive experience with its exceptional location, comfortable accommodations and friendly staff, though it has areas for improvement in breakfast service, housekeeping consistency and parking options. Show more
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Categories
Hotel for Honeymoon
A modern boutique hotel with a focus on empowering women, offering a unique and comfortable stay. Provides stylish rooms and amenities suitable for a romantic and distinctive experience.
Dog Friendly Hotel
This hotel is pet-friendly and loves dogs. It is located in Downtown Houston, near the Galleria Mall, Rice University, Memorial Park, and the Houston Zoo.
Hotel near Nightlife Spots
Located in Downtown Houston, this hotel is mentioned for its positive vibe and on-site bar. Its central location provides good access to the surrounding nightlife options in the downtown area.
Hotel with Parking
Situated in downtown Houston, this hotel offers parking facilities for guests. Its central location provides easy access to various parts of the city.
Accessible Hotel
This hotel provides guaranteed accessibility features, such as roll-in showers, accessible bathtubs, a step-free entrance, and an accessible common bathroom.
4-Star Hotel
Located downtown, this hotel offers stylish rooms, a modern fitness center, and easy access to attractions. It provides a contemporary and comfortable stay for business and leisure travelers.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Hotel with Gym
Room Types
King RoomThe spacious triple room provides air conditioning, a seating area, as well as a private bathroom featuring a bath or a shower and a hairdryer. The unit offers 1 bed.
Large Corner King RoomThe spacious triple room features air conditioning, a seating area, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 1 bed.
King Guest Room - High FloorThe spacious triple room features air conditioning, a seating area, as well as a private bathroom boasting a bath or a shower and a hairdryer. This triple room has a safe deposit box, heating and a flat-screen TV. The unit has 1 bed.
King Guest Corner Room - High FloorThe spacious triple room offers air conditioning, a seating area, as well as a private bathroom featuring a bath or a shower and a hairdryer. This triple room features a safe deposit box, heating and a flat-screen TV. The unit offers 1 bed.
King Room with Tub - Mobility and Hearing AccessThe spacious triple room features air conditioning, a seating area, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 1 bed.
Corner King RoomThe spacious triple room provides air conditioning, a seating area, as well as a private bathroom featuring a bath or a shower and a hairdryer. This triple room features a safe deposit box, heating and a flat-screen TV. The unit offers 1 bed.
One-Bedroom Corner SuiteThe spacious suite offers air conditioning, a seating area, as well as a private bathroom boasting a bath or a shower and a hairdryer. This suite has a safe deposit box, heating and a flat-screen TV.
King Room - Mobility/Hearing Accessible with Bath TubThe spacious triple room provides air conditioning, a seating area, as well as a private bathroom featuring a bath or a shower and a hairdryer. The unit offers 1 bed.
Queen Room wih Two Queen BedsThe quadruple room provides air conditioning, a seating area, as well as a private bathroom featuring a bath or a shower and a hairdryer. This quadruple room features a safe deposit box, heating and a flat-screen TV. The unit offers 2 beds.
Queen Room with Two Queen Beds - High FloorThe quadruple room features air conditioning, a seating area, as well as a private bathroom boasting a bath or a shower and a hairdryer. This quadruple room has a safe deposit box, heating and a flat-screen TV. The unit has 2 beds.
Presidential King SuiteThe spacious suite offers air conditioning, a seating area, as well as a private bathroom boasting a shower and a hairdryer. This suite has a safe deposit box, heating and a flat-screen TV. The unit has 1 bed.
One-Bedroom King Suite with Tub - Mobility and Hearing AccessibleThe spacious suite offers air conditioning, a seating area, as well as a private bathroom featuring a bath or a shower and a hairdryer. This suite features a safe deposit box, heating and a flat-screen TV. The unit offers 1 bed.
King Suite with Bath Tub - Mobility AccessibleThe spacious suite features air conditioning, a seating area, as well as a private bathroom boasting a bath or a shower and a hairdryer. This suite has a safe deposit box, heating and a flat-screen TV. The unit has 1 bed.
Guest Reviews
7.7
Good
Location
C. Baldwin, Curio Collection by Hilton presents a marvelous choice for travelers, thanks to its superior location. Positioned right across the street from the park, it offers picturesque views and a serene environment within a relatively quiet corner of the city. Guests appreciate the hotel's proximity to a multitude of attractions, making it particularly convenient for those attending concerts or visiting investment funds. Downtown hotspots for dining, entertainment and business are all within walking distance, making it a centrally located gem in Houston.
The hotel itself is lauded for its modern, clean and aesthetically pleasing appearance. Beyond its looks, the surrounding area is practical and safe with no issues related to homelessness noted by visitors. It’s an ideal spot for various events, including Fourth of July celebrations, owing to its prime positioning. The vistas from the rooms offer an impressive backdrop for any stay, ensuring a memorable experience for guests. Whether staying for business or leisure, C. Baldwin's location remains a frequently praised aspect, offering easy access to numerous city attractions within a convenient 30-minute reach.
Breakfast
C. Baldwin, Curio Collection by Hilton offers a breakfast experience with mixed feedback from guests. On the positive side, many visitors found the breakfast to be scrumptious with a menu that displays a creative range of options. However, there are several areas that appear to need improvement. Some guests mentioned the quality of the breakfast as mediocre and expressed the need for better breakfast options. Additionally, there were issues with the clarity and availability of breakfast; guests who had breakfast included in their booking were not always informed about where to find it, leading them to pay extra at the coffee bar and the restaurant. There are also concerns about weekend breakfast availability and staff behavior with reports of rude service and an overall lack of breakfast offerings on certain days. While the quality of food seems to please some, the service and communication around breakfast at C. Baldwin appear to require attention.
Rooms
'C. Baldwin, Curio Collection by Hilton' offers guests a delightful stay with spacious and well-decorated rooms that are often described as beautiful, clean and comfortable. Visitors particularly enjoy the large, quiet rooms with comfortable beds that provide an excellent night's sleep. The hotel's inviting aesthetic and the views from the rooms add to the overall pleasant experience.
However, some minor drawbacks were noted, including occasional delays in room cleaning, insufficient room amenities such as missing fridges or towels and issues with shower water pressure. Despite these hiccups, the overwhelmingly positive comments about the staff's friendliness and the room's comfort suggest that most guests leave satisfied. The combined indoor/outdoor spaces, including a lovely garden area, further enhance the appeal of staying at this hotel.
Beds
At C. Baldwin, Curio Collection by Hilton, the consensus on the beds is largely positive. Guests frequently describe the beds as comfortable, incredibly comfortable and very comfortable. Many also found the beds to be cozy, contributing to a restful night's sleep. However, a few reviews noted less satisfying experiences, mentioning uncomfortable beds or beds of low quality that did not stay in place. Despite these occasional issues, most feedback highlights the beds as a strong point of the hotel's room accommodations.
Cleanliness
C. Baldwin, Curio Collection by Hilton, prides itself on its modern and aesthetically pleasing design. The overall ambiance is bright and filled with natural light. Several guests applaud the hotel's cleanliness, noting that the rooms and common areas are well-maintained. The housekeeping staff receives praise for their attentiveness, ensuring that visitors feel comfortable and cared for during their stay.
However, experiences regarding cleanliness vary. While many guests found their rooms spotless and inviting, others encountered issues including uncleaned bathrooms, stained sheets and neglected bed making. Some unfortunate instances involved finding leftover items from previous guests and even concerns as severe as blood stains on the headboard.
The inconsistency in housekeeping attention has led to mixed reviews about the hotel's value for money with some guests feeling that the state of their rooms did not justify the cost of their stay. Additionally, while the majority appreciated the diligent covid protocols and the overall cleanliness of the facility, some found the conditions to be extremely dirty and below their expectations.
In summary, the C. Baldwin Hotel offers a visually pleasing and generally clean environment, though it experiences fluctuating levels of cleanliness, impacting the overall guest satisfaction.
Staff
Visitors to C. Baldwin, Curio Collection by Hilton, frequently praise the hotel's staff for their friendliness, warmth and attentiveness. Many reviews highlight that the front desk staff are particularly exceptional, providing amazing assistance, answering questions about dinner reservations and offering helpful advice on local restaurants. Valet service also receives high marks with guests describing the team as great and sweet.
The majority of the staff at the hotel, including bartenders and receptionists, are noted for their professional demeanor and hospitable nature. They are often described as welcoming, accommodating and willing to go above and beyond to ensure guests have a pleasant stay. Positive remarks are also directed towards the overall amazing customer service with staff members consistently being friendly and helpful.
However, it is worth noting a few less favorable comments, such as some reports of understaffing leading to long wait times at the front desk and a couple of instances of rudeness from specific members of the valet and concierge teams. Despite these isolated issues, the general consensus from reviews is that the staff at C. Baldwin, Curio Collection by Hilton, are a significant asset to the hotel, contributing positively to the guest experience.
Parking
Parking at 'C. Baldwin, Curio Collection by Hilton' has received mixed reviews from guests with many pointing out its high cost and lack of alternatives. The valet parking service, priced between $40 and $45 per day, was mentioned frequently as being particularly expensive. Some guests found the valet service to be slow and unorganized and a few noted that the valet staff were not always the friendliest. However, there were also mentions that the valet parking itself was quick when utilized. Overall, the lack of parking options beyond the garage was a common complaint, overshadowing the convenience of the available parking service.
No, C. Baldwin, Curio Collection by Hilton doesn't have any pool.
No, a spa isn't available at C. Baldwin, Curio Collection by Hilton.
Yes, C. Baldwin, Curio Collection by Hilton welcomes dogs.
Yes, parking facilities are available at C. Baldwin, Curio Collection by Hilton.
Yes, C. Baldwin, Curio Collection by Hilton has a gym.