Airway Inn - IAH Airport
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Summary of reviewsAirway Inn - IAH Airport is favorably recognized for its outstanding location, particularly beneficial for travelers due to its close proximity to George Bush Intercontinental Airport. Guests frequently highlight the ease of access with the airport being just a short distance away, often only a five-minute drive. The hotel’s quiet surroundings add to its appeal, despite being near the bustling airport.
The staff at Airway Inn - IAH Airport receive consistent praise for their friendliness and helpful nature. Receptionists, in particular, are noted for their politeness and outstanding customer service, contributing to a welcoming atmosphere and enhancing the overall guest experience significantly.
On the subject of rooms, there is a mixed bag of reviews. Some guests find the updated and renovated rooms to be neat, tidy and exceptional, appreciating the well-functioning air conditioning and hot water showers. Many rooms are described as very clean and in good condition, ideal for those needing a dependable place to rest, especially during flight delays. However, concerns about unpleasant odors, dim lighting and cleanliness issues, such as dirty bathrooms and reports of roaches, are also highlighted in several reviews.
Cleanliness remains a critical concern with numerous guests reporting issues such as dirty beds, stained towels and unclean floors. Despite a few positive mentions of everything being clean and bug-free, the majority of feedback suggests that the hotel needs substantial improvements in its cleaning practices.
The breakfast offering at the hotel has garnered disappointment from guests with many noting the absence of a full breakfast and the limited, simple selections available when it is offered. This aspect is viewed as a significant shortfall, especially for those expecting a more comprehensive morning meal.
Travelers should also be aware of the unreliable WiFi service at Airway Inn - IAH Airport, which many guests report as either non-existent or extremely weak. This can be a notable inconvenience for those needing consistent internet access during their stay.
Finally, the beds at the hotel receive mixed reviews. Some guests find them clean, big and comfortable, enjoying the comfy mattresses and pillows. However, other reviews point out issues such as old, sagging beds, lumpy mattresses and cleanliness concerns with some beds even breaking during the night.
In summary, while Airway Inn - IAH Airport excels in location and staff friendliness, the hotel faces significant challenges in cleanliness, breakfast variety, bed quality and WiFi reliability.
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The staff at Airway Inn - IAH Airport receive consistent praise for their friendliness and helpful nature. Receptionists, in particular, are noted for their politeness and outstanding customer service, contributing to a welcoming atmosphere and enhancing the overall guest experience significantly.
On the subject of rooms, there is a mixed bag of reviews. Some guests find the updated and renovated rooms to be neat, tidy and exceptional, appreciating the well-functioning air conditioning and hot water showers. Many rooms are described as very clean and in good condition, ideal for those needing a dependable place to rest, especially during flight delays. However, concerns about unpleasant odors, dim lighting and cleanliness issues, such as dirty bathrooms and reports of roaches, are also highlighted in several reviews.
Cleanliness remains a critical concern with numerous guests reporting issues such as dirty beds, stained towels and unclean floors. Despite a few positive mentions of everything being clean and bug-free, the majority of feedback suggests that the hotel needs substantial improvements in its cleaning practices.
The breakfast offering at the hotel has garnered disappointment from guests with many noting the absence of a full breakfast and the limited, simple selections available when it is offered. This aspect is viewed as a significant shortfall, especially for those expecting a more comprehensive morning meal.
Travelers should also be aware of the unreliable WiFi service at Airway Inn - IAH Airport, which many guests report as either non-existent or extremely weak. This can be a notable inconvenience for those needing consistent internet access during their stay.
Finally, the beds at the hotel receive mixed reviews. Some guests find them clean, big and comfortable, enjoying the comfy mattresses and pillows. However, other reviews point out issues such as old, sagging beds, lumpy mattresses and cleanliness concerns with some beds even breaking during the night.
In summary, while Airway Inn - IAH Airport excels in location and staff friendliness, the hotel faces significant challenges in cleanliness, breakfast variety, bed quality and WiFi reliability.
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Guest Reviews
Airway Inn - IAH Airport stands out for its exceptional location, particularly for travelers seeking convenience due to its close proximity to the airport. Situated in a very good area, it offers guests quick and easy access with many noting that the airport is just a short distance away, sometimes only five minutes. The hotel's location is frequently highlighted as its best feature, boasting quiet surroundings despite being very near the bustling Houston airport. Reviewers commonly praise the good and nice location, emphasizing the ease of transition between the hotel and their flights. Overall, the property's well-located position is a significant advantage for anyone looking to stay close to George Bush Intercontinental Airport.
Guests have frequently noted the absence of a full breakfast at Airway Inn - IAH Airport. Several reviews mention that no breakfast is currently served, despite what might be indicated on some booking sites. When breakfast is available, it appears to be limited to simple offerings such as coffee, bananas and apple juice with some guests describing the selection as very simple and poor. A few guests mentioned that the breakfast used to include toast and cold cereal, but these options were not highly rated. While some visitors appreciated the hotel's transportation service to the airport, the overall sentiment regarding breakfast leans towards disappointment due to the lack of variety and limited availability.
The rooms at Airway Inn - IAH Airport present a mixed experience. On the positive side, some guests have found the updated and renovated rooms delightful, describing them as neat, tidy and exceptional. Certain rooms are noted for having perfectly functioning air conditioning and hot water showers, making for a comfortable stay. Many rooms are described as very clean and in good condition, appealing to those who need a reliable place to rest, especially during flight delays.
However, several guests have reported issues such as unpleasant odors, including the smell of cigarettes and a pervasive sense of dirtiness. Specific complaints included dim lighting, old bits of food, roaches and dirty bathrooms. Additionally, several rooms seem to be in need of repairs and renovations with some having broken walls and requiring better floor cleanliness. Despite these drawbacks, the rooms are considered adequate for brief stays, particularly for travelers in transit, supplemented by the convenience of an airport shuttle service available from 5 am to 9 am.
The beds at the Airway Inn - IAH Airport have received a mix of feedback from guests. On the positive side, multiple reviewers noted that the beds were clean, big and comfortable with some highlighting comfy mattresses and pillows. Guests appreciated the rooms where everything seemed clean and well-maintained.
However, other reviews painted a different picture, mentioning issues such as old and sagging beds, lumpy mattresses and hard beds with springs poking through. Some beds even broke during the night. Additionally, a few mentions of stained sheets, potential bed bugs and rooms with general cleanliness issues detracted from the overall experience.
This mix of impressions suggests that while some guests found the beds satisfactory, others experienced significant discomforts. Prospective visitors should be aware of these inconsistencies, especially if bed quality is a priority in their accommodation choice.
Airway Inn - IAH Airport has received extensive feedback regarding its cleanliness. Though some areas outside the rooms were noted to be clean, numerous guests have expressed significant concerns about the interior cleanliness of the hotel. Many reviews highlighted issues such as dirty and dusty beds, stained and dirty towels and bathrooms with humidity and leaks. Both the floors and sheets were frequently mentioned as being unclean with specific reports of blood stains on sheets and hairs in the bathroom. There were also consistent mentions of poor lighting in the bathrooms and old, worn-out sheets with holes.
Additionally, some guests reported finding blackened washcloths, sticky and greasy floors and evidence of cockroaches. On a positive note, one review mentioned everything being clean with no bugs, providing a glimmer of positive feedback amidst the many complaints about poor cleanliness. However, the overwhelming sentiment suggests that the hotel struggles significantly with maintaining an acceptable level of cleanliness in its rooms and common areas. These reviews indicate a need for substantial improvements in the hotel's cleaning practices.
The staff at Airway Inn - IAH Airport consistently earns praise for their friendliness and helpfulness. Guests frequently note the wonderful and kind nature of the personnel, emphasizing the excellent customer service provided. Receptionists, in particular, stand out for their politeness and willingness to go the extra mile to assist visitors. These positive interactions contribute to a welcoming atmosphere with staff members often singled out for being especially attentive, supportive and accommodating. Overall, the dedicated and approachable staff significantly enhance the guest experience at this conveniently located hotel.
Travelers to 'Airway Inn - IAH Airport' should not expect reliable WiFi access during their stay. Many guests have reported that the WiFi is either non-existent or extremely weak. It appears that the WiFi signal often fails to reach the rooms, resulting in poor or no Internet connection. This could be a significant inconvenience for those who need consistent internet access during their stay.
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Rooms
However, several guests have reported issues such as unpleasant odors, including the smell of cigarettes and a pervasive sense of dirtiness. Specific complaints included dim lighting, old bits of food, roaches and dirty bathrooms. Additionally, several rooms seem to be in need of repairs and renovations with some having broken walls and requiring better floor cleanliness. Despite these drawbacks, the rooms are considered adequate for brief stays, particularly for travelers in transit, supplemented by the convenience of an airport shuttle service available from 5 am to 9 am.
Beds
However, other reviews painted a different picture, mentioning issues such as old and sagging beds, lumpy mattresses and hard beds with springs poking through. Some beds even broke during the night. Additionally, a few mentions of stained sheets, potential bed bugs and rooms with general cleanliness issues detracted from the overall experience.
This mix of impressions suggests that while some guests found the beds satisfactory, others experienced significant discomforts. Prospective visitors should be aware of these inconsistencies, especially if bed quality is a priority in their accommodation choice.
Cleanliness
Additionally, some guests reported finding blackened washcloths, sticky and greasy floors and evidence of cockroaches. On a positive note, one review mentioned everything being clean with no bugs, providing a glimmer of positive feedback amidst the many complaints about poor cleanliness. However, the overwhelming sentiment suggests that the hotel struggles significantly with maintaining an acceptable level of cleanliness in its rooms and common areas. These reviews indicate a need for substantial improvements in the hotel's cleaning practices.
Staff
Wi-Fi
No, Airway Inn - IAH Airport doesn't have any pool.
No, a spa isn't available at Airway Inn - IAH Airport.
No, Airway Inn - IAH Airport doesn't allow dogs.
Yes, parking facilities are available at Airway Inn - IAH Airport.
No, Airway Inn - IAH Airport doesn't have a gym.
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