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Summary of reviewsLa Quinta by Wyndham Hot Springs enjoys positive reviews overall, particularly praised for its central and convenient location. Guests appreciate its proximity to Hot Springs National Park, downtown attractions, restaurants and shopping areas. The hotel strikes a balance by being close enough to the hustle and bustle but also providing a serene environment. Additionally, it is noted for being family and pet-friendly, even though grassy areas for dogs are limited. The combination of location, comfort and friendly staff contribute to its favored status among travelers.
The breakfast offering receives generally favorable feedback with many guests describing it as good to great, citing a variety of hot and cold items and a clean, spacious dining area managed by attentive staff. Unique touches like Razor Back waffles were particularly appreciated. Despite some suggestions for more variety and longer serving times, most guests found the breakfast satisfying.
Guest opinions on the rooms are mixed. Many appreciate the spacious accommodations, comfortable beds and overall cleanliness. However, some pointed out dated decor and maintenance issues such as peeling headboards, soiled furniture and broken Jacuzzis. Cleanliness issues like dirty carpets and inadequate in-room cleaning were also noted, though some guests praised the well-kept appearance of other areas like the lobby and breakfast area.
Cleanliness reviews also present a mixed picture. Some guests were satisfied with the clean and comfortable rooms and common areas, while others reported significant issues such as dirty floors, mold and stains. Recurring complaints about upkeep and maintenance suggest a need for improvement to enhance guest comfort.
The standout feature of this property is undoubtedly the staff. Guests frequently commend the team for their friendliness and helpfulness with special mentions of individual staff members like Kay, Cindy, Colin and LaDonna for their exceptional service. The staff's efforts to create a welcoming environment enhance the guest experience significantly.
Wi-Fi has received varied feedback. Some guests found it satisfactory but a substantial number experienced issues with connectivity and reliability. This suggests potential room for improvement to ensure a more consistent internet experience.
The pool is appreciated by many families, especially for its late hours. However, its availability has been inconsistent due to maintenance and renovations, leading to disappointment for some guests. Ensuring the pool is consistently available and well-maintained would help meet guest expectations.
The beds have garnered mixed reviews. While many guests found them comfortable, others reported issues with bed firmness, lumpiness and the quality of pillows. Some discrepancies in bed size and condition were also noted.
In summary, La Quinta by Wyndham Hot Springs is favored for its strategic location, pet-friendly policies and excellent staff. While the breakfast and many rooms provide a comfortable stay for numerous visitors, there are recurring themes around cleanliness and maintenance that need addressing to ensure a consistently positive guest experience. Show more
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Categories
Dog Friendly Hotel
La Quinta by Wyndham is known for being pet-friendly and offers basic amenities for a comfortable stay. It is a reliable option for travelers with dogs.
Business Hotel
La Quinta provides basic business amenities such as free Wi-Fi and meeting spaces. It is a budget-friendly option for travelers needing a functional and convenient place to stay.
Hotel with Gym
La Quinta Inn & Suites includes a fitness center for guests. This offers a convenient way to stay active during their visit.
3-Star Hotel
This hotel provides a comfortable and budget-friendly stay with essential amenities. Guests can enjoy a complimentary breakfast and a pet-friendly environment, ensuring a practical and convenient experience.
Hotel with Indoor Pool
This hotel offers a heated indoor pool, ensuring a comfortable swimming experience for guests throughout the year. It provides a refreshing option for relaxation.
Hotel for Honeymoon
Hotel with Swimming Pool
Indoor Pool
Room Types
King RoomEquipped with a TV, this room also provides guests with a coffee machine.
Room with Two Double BedsEquipped with a TV, this room also provides guests with a coffee machine.
King Suite - Non-SmokingThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 1 bed.
Executive Room 1 King BedThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. The double room offers heating. The unit has 1 bed.
King Room with Spa BathThis double room provides a spa bath. The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. The double room features heating. The unit offers 1 bed.
King Room with Roll-In Shower - Mobility/Hearing Accessible - Non-SmokingThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. This double room provides heating and a TV with cable channels. The unit has 1 bed.
King Room with Bath Tub - Mobility/Hearing Accessible - Non-SmokingThis air-conditioned double room includes a TV with cable channels and a private bathroom. The unit offers 1 bed.
Guest Reviews
6.6
Rated
Location
La Quinta by Wyndham Hot Springs enjoys a generally positive reputation for its strategic location. Guests frequently highlight how the hotel is centrally located and conveniently close to essential attractions, making it an ideal choice for exploring Hot Springs. The property is praised for being near restaurants and shopping areas, adding to the convenience for travelers.
The hotel's proximity to Hot Springs National Park and downtown is frequently mentioned as an advantage, offering guests an easy reach to the area's main sights. Despite some issues with parking, the overall sentiment reflects a good location paired with decent pricing. The location is not just central but also offers a serene environment, as it strikes a balance by not being directly in the bustling downtown area.
Additionally, the hotel is noted for its family-friendly atmosphere, particularly accommodating those traveling with pets, even if the grassy areas are limited for dogs. Overall, the combination of location, comfort and the hospitality of the staff contribute to making La Quinta by Wyndham Hot Springs a favored choice for many travelers.
Breakfast
La Quinta by Wyndham Hot Springs receives various reviews regarding its breakfast with most guests expressing positive sentiments. Many described the breakfast as good, great or even awesome, noting a good variety of food options that includes both hot and cold items. Guests highlighted the spacious and clean area where breakfast is served and appreciated the friendly and helpful staff, particularly mentioning a sweet lady who ensures the food is kept fresh and plentiful. The assortment of food, including unique touches like Razor Back waffles, was a pleasant surprise for many.
However, there were some mixed reviews. A few guests mentioned that the breakfast could use more variety and a longer serving time. Some found the breakfast quality decent but noted a lack of options, while others encountered specific issues such as food trays being empty or no coffee available. Despite these occasional shortcomings, the overall feedback leans towards a satisfactory and enjoyable breakfast experience at La Quinta by Wyndham Hot Springs.
Rooms
La Quinta by Wyndham Hot Springs offers a mixed experience for its guests. Many appreciated the spacious and roomy accommodations, noting the clean and comfortable beds, along with the overall cleanliness of the rooms. The hotel's location and breakfast options were also highlighted positively.
However, several aspects indicate a need for improvement. Guests mentioned dated decor with some rooms showing signs of wear such as peeling headboards, soiled couches and scratched surfaces. Maintenance issues such as broken Jacuzzis and bad odors were also noted. Additionally, there were complaints about rooms not being properly cleaned and readiness delays during check-in.
While some guests found the beds very comfortable, others experienced discomfort due to lumpy mattresses and terrible pillows. Despite the overall niceness of some rooms, a consistent suggestion pointed towards the necessity for updating the facilities to enhance the overall guest experience.
Beds
La Quinta by Wyndham Hot Springs generally receives mixed feedback concerning its beds with many guests praising the comfort of the beds. Phrases such as "the bed was very comfortable," "comfortable beds," and "beds slept comfy" frequently appear, highlighting a pleasant sleeping experience for numerous visitors. However, there are notable exceptions where guests found issues such as "the pillows were terrible," "beds were rock hard," and "the mattress was lumpy." Some reviews even mention that the "bed was hard" or "the bed was much too firm," indicating inconsistencies in comfort. Additionally, there are concerns about bed size and condition in some cases, such as "beds were way smaller than what you guys said" and "headboard was peeling."
Despite the varied experiences, the general consensus leans towards a comfortable stay, though with room for improvement to ensure all guests have a consistently positive experience.
Cleanliness
The guest feedback on the cleanliness of La Quinta by Wyndham Hot Springs paints a mixed picture. While there are comments pointing out that some rooms and common areas were clean, comfortable and well-maintained, several reviews express dissatisfaction with the overall cleanliness standards. Issues such as dirty floors, mold, unclean tubs and stains on the sheets were mentioned multiple times. Guests also noted outdated facilities and poorly maintained rooms, including dirty carpets, dusty surfaces and left-over soap from previous guests.
The reviews highlighted some positive aspects, such as clean and well-kept lobby and breakfast areas and the presence of friendly staff. However, recurring themes of dirty rooms, lack of proper cleaning during stays and maintenance issues seem to detract significantly from the guest experience. The overall takeaway suggests that while some guests found their stay satisfactory, improvements in cleanliness and room upkeep are needed to enhance the overall comfort and appeal of this hotel.
Staff
At La Quinta by Wyndham Hot Springs, the standout feature is undoubtedly the staff. Numerous guests have highlighted the friendliness and helpfulness of the team, describing them as excellent, amazing and exceptional. The front desk staff, particularly individuals like Kay, Cindy and Colin, have received special mentions for their welcoming and professional demeanor. The breakfast staff, including LaDonna, also left a positive impression with their kindness and accommodating service. While there were a few mentions of unresolved issues, the overall consensus is that the staff went out of their way to assist guests, creating a warm and friendly environment throughout their stay.
Wi-Fi
Guests at La Quinta by Wyndham Hot Springs have expressed a range of experiences regarding the hotel's Wi-Fi. While some reviews highlight that the Wi-Fi and television were satisfactory, a considerable number of visitors reported issues with the internet connection. Complaints commonly mentioned non-functional Wi-Fi, difficulties with the Wi-Fi password and periods without service. It seems that the Wi-Fi reliability may need improvement to enhance the guest experience.
Pool
The pool at La Quinta by Wyndham Hot Springs has received a mix of comments from guests. Many children and families have enjoyed their time at the pool, appreciating that it stays open late, allowing for extended fun. Some have found the pool to be nice and decent with suggestions for additional amenities like chairs or small tables to improve convenience.
However, several guests have encountered disappointment due to the pool being closed for maintenance or renovations during their stay. Reports indicate that the pool was under construction or out of order for various periods, leading to frustration for those who had specifically chosen the hotel for its pool facilities. At times, the pool was noted to lack proper maintenance, needing significant attention.
Overall, while the pool has provided enjoyment for many, it's important for potential visitors to confirm its availability before booking, as maintenance and renovations have been common occurrences.
Yes, La Quinta by Wyndham Hot Springs has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at La Quinta by Wyndham Hot Springs.
Yes, La Quinta by Wyndham Hot Springs welcomes dogs.
No, parking facilities aren't available at La Quinta by Wyndham Hot Springs.