4-Star HotelLocated in Lappeenranta, this four-star hotel is praised for its luxurious, high-quality amenities and excellent service, offering a reliable and distinctive experience in a peaceful environment near the city center.
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Summary of reviews related to the '4 Star' categoryHotelli Rakuuna offers an overall four-star experience, standing out as a reliable and distinctive hotel. Nestled in a peaceful environment near the center, it provides luxurious, high-quality amenities and excellent services comparable to or even exceeding other four-star hotels. Guests appreciate the great facilities and well-maintained surroundings, which add to the luxurious feel and high-end experience.
The hotel is frequently praised for its reasonable and excellent services, making it a well-valued choice for those seeking a comfortable and luxurious stay without breaking the bank. The amenities are deemed exceptional and worthy of the four-star rating with many guests noting them as better than expected for this category.
The hotel staff receives high marks for being attentive, courteous and friendly. Exceptional customer service is a recurring highlight with personnel consistently described as supportive, responsive and polite. The welcoming and friendly atmosphere extends from the reception to the restaurant, contributing to an overall pleasant stay.
While a few guests felt the rooms did not entirely meet the four-star standard, the overall sentiment remains highly positive. The hotel's distinctive character, along with its old-world service charm, makes it a noteworthy destination for travelers seeking a quality four-star retreat.
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