Hotel Horto Plaza
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Summary of reviewsHotel Horto Plaza is highly praised for its exceptional location right in the heart of Hortolândia, providing easy access to numerous local amenities such as bars, markets, street shops, supermarkets and restaurants. This central location is particularly convenient for business travelers, offering everything they need within a short distance. Despite being situated in a bustling area, the hotel ensures a quiet and comfortable stay with its spacious and clean rooms. Additionally, the staff's attentiveness and friendliness significantly enhance the overall experience. The hotel's breakfast options are generally good and parking is secure, though somewhat challenging to access. Its proximity to shopping malls, parks and the city center makes it a suitable choice for travelers seeking both comfort and convenience.
The breakfast at Hotel Horto Plaza is noted for its tastiness with items such as bread, cakes, fresh fruit and warm cheese bread frequently appreciated by guests. While some reviews point out the limited variety and cramped serving area near the lobby, the overall impression remains positive. The hotel can further enhance the breakfast experience by expanding the selection and addressing minor issues like cold food and the presence of ants.
The rooms at Hotel Horto Plaza are frequently highlighted for their spaciousness and cleanliness, providing a comfortable and cozy environment. Guests often note the fresh and fragrant linens and well-kept bathrooms. The practical furniture and comfortable beds contribute to a pleasant stay, although maintenance in some areas could use improvement. The positive experience is further amplified by the hotel's commendable service and helpful staff.
Cleanliness is a standout feature at Hotel Horto Plaza, consistently impressing guests with its outstanding level of hygiene and organization. The rooms and common areas are described as extremely clean and well-maintained, often accompanied by a pleasant scent. Despite minor feedback regarding the cleanliness of the halls, the overall impression is highly positive.
The staff at Hotel Horto Plaza receive high praise for their exceptional friendliness, politeness and attentiveness. Remarkable service from all employees, especially the receptionists, contributes significantly to the hotel's hospitality. The dedication to providing excellent service underscores the competence and commitment of the team, enhancing the guest experience.
While the hotel offers secure and covered parking, there are some noted challenges. The garage has a low entrance, potentially unsuitable for all vehicles and the access route can be confusing and complicated with the entrance on a different street. Despite these issues, the availability of parking adds to the overall convenience for guests.
The beds at Hotel Horto Plaza are largely praised for their comfort with many guests describing them as very comfortable or wonderful. However, some reports mention that in double rooms, two twin mattresses pushed together can cause them to separate during the night. Issues with some mattresses being too soft or sagging were also noted. Nevertheless, the quality linens and towels, soft and fragrant, contribute to a cozy sleeping experience.
Overall, Hotel Horto Plaza is a reliable choice for travelers seeking a comfortable, clean and conveniently located place to stay with minor areas for improvement that could further enhance the guest experience.
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The breakfast at Hotel Horto Plaza is noted for its tastiness with items such as bread, cakes, fresh fruit and warm cheese bread frequently appreciated by guests. While some reviews point out the limited variety and cramped serving area near the lobby, the overall impression remains positive. The hotel can further enhance the breakfast experience by expanding the selection and addressing minor issues like cold food and the presence of ants.
The rooms at Hotel Horto Plaza are frequently highlighted for their spaciousness and cleanliness, providing a comfortable and cozy environment. Guests often note the fresh and fragrant linens and well-kept bathrooms. The practical furniture and comfortable beds contribute to a pleasant stay, although maintenance in some areas could use improvement. The positive experience is further amplified by the hotel's commendable service and helpful staff.
Cleanliness is a standout feature at Hotel Horto Plaza, consistently impressing guests with its outstanding level of hygiene and organization. The rooms and common areas are described as extremely clean and well-maintained, often accompanied by a pleasant scent. Despite minor feedback regarding the cleanliness of the halls, the overall impression is highly positive.
The staff at Hotel Horto Plaza receive high praise for their exceptional friendliness, politeness and attentiveness. Remarkable service from all employees, especially the receptionists, contributes significantly to the hotel's hospitality. The dedication to providing excellent service underscores the competence and commitment of the team, enhancing the guest experience.
While the hotel offers secure and covered parking, there are some noted challenges. The garage has a low entrance, potentially unsuitable for all vehicles and the access route can be confusing and complicated with the entrance on a different street. Despite these issues, the availability of parking adds to the overall convenience for guests.
The beds at Hotel Horto Plaza are largely praised for their comfort with many guests describing them as very comfortable or wonderful. However, some reports mention that in double rooms, two twin mattresses pushed together can cause them to separate during the night. Issues with some mattresses being too soft or sagging were also noted. Nevertheless, the quality linens and towels, soft and fragrant, contribute to a cozy sleeping experience.
Overall, Hotel Horto Plaza is a reliable choice for travelers seeking a comfortable, clean and conveniently located place to stay with minor areas for improvement that could further enhance the guest experience.
Family Friendly Hotel
Hotel with Free Wi-Fi
Hotel with Parking
4-Star Hotel
Guest Reviews
Hotel Horto Plaza boasts an exceptional location, right in the heart of Hortolândia. Guests highlight the ease of access to numerous amenities, including bars, markets, street shops, supermarkets and restaurants. The central location is also convenient for business trips with everything you need just a stone's throw away. Despite being in a bustling area, the hotel ensures a quiet and comfortable stay with spacious, clean rooms. The staff receive high praise for their attentiveness and friendliness, enhancing the overall experience. Additionally, the hotel offers good breakfast options and secure, although somewhat challenging to access, parking. With its proximity to shopping malls, parks and the city center, Hotel Horto Plaza meets the needs of travelers looking for comfort and convenience.
The breakfast offerings at Hotel Horto Plaza receive mixed reviews with guests acknowledging both strengths and areas for improvement. Many highlight the tastiness of the breakfast, describing it as very good, delicious and even sensational. Several reviews mention that despite its simplicity, the breakfast includes essential items such as bread, cakes, fresh fruit and warm cheese bread, which are appreciated by guests.
However, a common theme in the reviews is the limited variety of options available. Guests frequently suggest adding more choices, particularly cold cuts. There are also mentions of breakfast being served in a somewhat cramped and potentially inconvenient location with the coffee area being practically in the hotel lobby. A few guests noted that cold food and the presence of ants were issues that could be addressed for a better experience.
Despite its shortcomings, many find the breakfast satisfactory and tasty, leaving a generally favorable impression. Improving the variety and addressing minor issues would further enhance the overall breakfast experience at Hotel Horto Plaza.
Hotel Horto Plaza receives favorable feedback for its rooms with guests frequently highlighting the spaciousness and cleanliness as standout features. The rooms, described as larger than expected, provide a comfortable and cozy environment. The hotel maintains a high standard of cleanliness with many visitors noting the fresh and fragrant linens and well-organized accommodations.
The bathrooms are equally spacious and well-kept, while the furniture is practical, facilitating the convenient arrangement of belongings. Guests appreciate the comfortable beds and well-furnished setups, which contribute to a pleasant stay. Despite some comments about the need for maintenance, the overall impression emphasizes comfort and cleanliness.
Additionally, the hotel's service receives commendation for being very good. The polite and helpful staff further enhance the positive experience. Morning routines are complemented by a good breakfast, appreciated by many. Overall, Hotel Horto Plaza's rooms meet and often exceed guest expectations, primarily through their ample space, cleanliness and comfort.
Nestled in a spacious and clean environment, Hotel Horto Plaza boasts an array of comfortable and large beds that have impressed many guests. The rooms are notably spacious and well-maintained, providing a pleasant atmosphere for visitors. Bed linens and towels have also been highlighted for their quality, adding a touch of luxury to the stay.
However, guests have noted some inconsistencies with the beds. Several reviews mentioned that in double rooms, the bed consists of two twin mattresses pushed together, which sometimes caused discomfort as they tended to separate during the night. Additionally, there were reports of some mattresses being excessively soft or sagging, which detracted from the overall comfort.
Despite these drawbacks, the majority of guests praised the beds for their comfort with many referring to them as very comfortable or even wonderful. Soft and fragrant sheets further enhanced the cozy sleeping experience at the hotel. With attention to some minor issues, the hotel can decidedly take pride in offering a restful and enjoyable stay for its guests.
Hotel Horto Plaza consistently impresses guests with its outstanding level of cleanliness and organization. Reviews highlight the hotel's clean and well-structured rooms, which often come with a pleasant scent, contributing to a comfortable and inviting environment. The accommodation is noted for being extremely clean with staff demonstrating great attention to detail in maintaining a hygienic space.
Guests appreciate the comfortable ambiance and the excellent cleaning standards, which appear to be a strong point of the establishment. The cleanliness extends to all areas, including spacious rooms, which are well-maintained and come equipped with high-quality hygiene products. While some feedback mentioned spots needing improvement, such as the cleanliness of the halls, the overall impression remains highly positive.
Additionally, the hotel's location, competent staff and thorough cleaning routines further enhance the guest experience, making Hotel Horto Plaza a reliable choice for travelers seeking a spotless and organized place to stay.
Hotel Horto Plaza receives high praise for its exceptional staff, whose friendliness and attentiveness significantly enhance the guest experience. The team is described as incredibly polite, helpful and kind with particular commendations for the receptionists, including Paula and Rafael, whose impeccable service stands out. Guests frequently highlight the warmth and excellent treatment they receive from all employees, from housekeeping to the front desk. The staff's dedication to providing excellent service is consistently noted, contributing to the hotel's remarkable hospitality. Cleanliness and organization are also emphasized, further demonstrating the competence and commitment of the team.
Hotel Horto Plaza offers parking amenities with both positive and negative aspects highlighted by guests. On the positive side, there is a good, covered and safe garage available with appropriately sized spaces and parking on-site. However, there are several areas for improvement. The garage has a low entrance that may not accommodate all vehicles and the access route to the parking lot is often described as confusing and challenging. Clearer information about parking access at the time of booking would be beneficial. Some guests find the parking location to be somewhat far from the hotel with the entrance on a different street, which complicates navigation. Additionally, the parking facility is noted to be old and poorly maintained, suggesting it could benefit from some renovations and better upkeep. Despite these drawbacks, parking is available and provides adequate convenience for guests.
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Location
Breakfast
However, a common theme in the reviews is the limited variety of options available. Guests frequently suggest adding more choices, particularly cold cuts. There are also mentions of breakfast being served in a somewhat cramped and potentially inconvenient location with the coffee area being practically in the hotel lobby. A few guests noted that cold food and the presence of ants were issues that could be addressed for a better experience.
Despite its shortcomings, many find the breakfast satisfactory and tasty, leaving a generally favorable impression. Improving the variety and addressing minor issues would further enhance the overall breakfast experience at Hotel Horto Plaza.
Rooms
The bathrooms are equally spacious and well-kept, while the furniture is practical, facilitating the convenient arrangement of belongings. Guests appreciate the comfortable beds and well-furnished setups, which contribute to a pleasant stay. Despite some comments about the need for maintenance, the overall impression emphasizes comfort and cleanliness.
Additionally, the hotel's service receives commendation for being very good. The polite and helpful staff further enhance the positive experience. Morning routines are complemented by a good breakfast, appreciated by many. Overall, Hotel Horto Plaza's rooms meet and often exceed guest expectations, primarily through their ample space, cleanliness and comfort.
Beds
However, guests have noted some inconsistencies with the beds. Several reviews mentioned that in double rooms, the bed consists of two twin mattresses pushed together, which sometimes caused discomfort as they tended to separate during the night. Additionally, there were reports of some mattresses being excessively soft or sagging, which detracted from the overall comfort.
Despite these drawbacks, the majority of guests praised the beds for their comfort with many referring to them as very comfortable or even wonderful. Soft and fragrant sheets further enhanced the cozy sleeping experience at the hotel. With attention to some minor issues, the hotel can decidedly take pride in offering a restful and enjoyable stay for its guests.
Cleanliness
Guests appreciate the comfortable ambiance and the excellent cleaning standards, which appear to be a strong point of the establishment. The cleanliness extends to all areas, including spacious rooms, which are well-maintained and come equipped with high-quality hygiene products. While some feedback mentioned spots needing improvement, such as the cleanliness of the halls, the overall impression remains highly positive.
Additionally, the hotel's location, competent staff and thorough cleaning routines further enhance the guest experience, making Hotel Horto Plaza a reliable choice for travelers seeking a spotless and organized place to stay.
Staff
Parking
No, Hotel Horto Plaza doesn't have any pool.
No, a spa isn't available at Hotel Horto Plaza.
No, Hotel Horto Plaza doesn't allow dogs.
Yes, parking facilities are available at Hotel Horto Plaza.
No, Hotel Horto Plaza doesn't have a gym.
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