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Azoris Faial Garden – Resort Hotel

Horta , Rua Consul Dabney (Show on Map)

8.3

Very Good

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Summary of reviewsAzoris Faial Garden – Resort Hotel stands out as a highly recommended destination for those seeking a blend of convenience and serenity, nestled in the heart of Horta on Faial Island. Its prime location offers guests easy access to local attractions, including the marina, beach, and vibrant city life, all while maintaining a peaceful atmosphere. The hotel is praised for its panoramic views of Mount Pico and the marina, especially from the restaurant and pool area, enhancing the overall guest experience.

The hotel's breakfast offerings are largely praised for their variety and quality, often exceeding expectations with a diverse selection that includes vegan options. The picturesque views during breakfast add to the delightful start to the day. Although the dinner experience is more mixed, with the à la carte menu receiving more praise than the buffet, many guests find the overall dining experience satisfying, especially the service and poolside meals.

Accommodation-wise, the rooms are described as spacious and clean, with fantastic views of the harbor and Pico Island. While some guests note the décor and facilities are dated, the comfort and cleanliness of the rooms mitigate these concerns. The staff receive consistent commendations for their professionalism and warmth, contributing to a positive atmosphere throughout the hotel.

The resort's amenities feature both indoor and outdoor pools, which guests appreciate for their cleanliness and beautiful surroundings, including lush gardens. The spa facilities, while praised for their pleasant atmosphere and skilled therapists, would benefit from some updates. Similarly, the gym offers great views but requires renovation to meet modern standards.

The hotel provides abundant free parking, facilitating easy access to Horta's attractions. Families are particularly well-catered for, with thoughtful touches such as child-sized bathrobes and spacious accommodations, ensuring a comfortable and engaging experience for all.

Overall, Azoris Faial Garden – Resort Hotel delivers a satisfying and memorable stay, with its stunning views, welcoming staff, and wide-ranging facilities, making it a notable choice for travelers exploring Faial Island.
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Hotel with Swimming Pool

This resort hotel offers both indoor and outdoor pools, providing options for swimming regardless of the weather. It also features a gym and comfortable rooms, enhancing the overall experience.

Infinity Pool Heated Pool Indoor Pool Panoramic View Pool Outdoor Pool

Hotel with Parking

This resort hotel provides free parking, including free self-parking and free private parking on site. Wheelchair accessible parking is also available, enhancing convenience for guests.

4-Star Hotel

This resort hotel offers a blend of nature and wellness. It features a full spa, a hot tub, couples treatment rooms, manicures, and pedicures, alongside refreshing pool services. It is designed for those seeking a tranquil escape with a focus on relaxation.

Hotel with Outdoor Pool

The resort offers an 'infinity-like' outdoor pool with stunning views of Mount Pico and the marina. The heated pool area also includes a swim-up bar, sun loungers, and pool umbrellas.

Hotel with Panoramic View Pool

Boasting spectacular panoramic views over the Atlantic Ocean and Mount Pico, the pool area at this resort is well-situated to allow guests to enjoy these impressive natural landscapes while swimming.

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Business Hotel

Hotel with Gym

Hotel with Infinity Pool

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Twin Room This twin room has a minibar and air conditioning.

Double Room This double room features air conditioning and minibar.

Deluxe Double Room with Balcony and Sea View The spacious double room provides air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a bath.

Twin Room with Sea View This air-conditioned twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit has 2 beds.

Deluxe Suite This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as sea views. The unit has 2 beds.

Executive Double Room with Sea View This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit has 1 bed.

About Azoris Faial Garden – Resort Hotel

License: 7156/RNET

Guest Reviews

8.3

Very Good

Location

Azoris Faial Garden – Resort Hotel boasts an enviable location in the heart of Horta, on the island of Faial, making it an ideal starting point for exploring local attractions. Its central positioning ensures that everything essential, including the marina, beach, and downtown restaurants, is within easy walking distance. Guests repeatedly praise the hotel's proximity to the harbor and the ease of access to the vibrant city life while enjoying a peaceful and quiet environment.

Visitors are treated to extraordinary views of Mount Pico and the picturesque marina from various vantage points, such as the restaurant and pool area, which further enhances the hotel's appeal. The outdoor pool, offering a panoramic view of the ocean and the majestic Pico mountain, is a particular favorite among guests.

The hotel is also appreciated for its beautifully maintained grounds and the tranquility found amidst the natural surroundings despite being centrally located. The combination of excellent location, helpful staff, and comfortable accommodations makes Azoris Faial Garden – Resort Hotel a standout choice for travelers seeking both convenience and serenity on their stay in Horta.

Breakfast

The reviews of the breakfast at Azoris Faial Garden – Resort Hotel highlight a generally positive experience, with commendations for its variety and quality. Guests frequently praise the breakfast for being extensive, diverse, and abundant, offering a wide range of options including vegan alternatives. The scenic views from the breakfast area, particularly those overlooking Pico Island and the marina, add to the delightful morning experience. Many visitors find the breakfast to be fulfilling and appreciate the attentive service from the friendly staff. However, there are some remarks about the need for greater variety and improvement in ingredient quality, with mentions of cold or uninspired food options on occasion. Overall, the breakfast at this resort often exceeds expectations, providing a satisfying start to the day.

Dinner

Azoris Faial Garden – Resort Hotel offers a mixed culinary experience when it comes to dinner. Many guests have enjoyed the food at the hotel, with several highlighting the restaurant's high-quality dishes and excellent service. The à la carte dinner has been praised for its taste, and food served by the pool is noted for its excellence and friendly service. The restaurant is generally regarded as offering good value, with reasonable prices for what is served.

However, opinions on the dinner buffet vary considerably. While some found it diverse and of good quality, others have pointed out that it can be quite basic, with slow replenishment and occasionally cold dishes. For those considering the buffet, it seems to be a convenient option with a variety of choices, despite criticism on certain dishes and presentation. The buffet-style setup every night offers options for those who prefer not to dine à la carte, though its quality has been deemed by some as not meeting 4-star standards.

Some guests were disappointed with the buffet experience, describing it as more akin to a canteen, with limited choices in the evening menu. Nonetheless, the restaurant is regarded as very good overall, offering a fine dining atmosphere with some guests finding the food to be wonderful and worthy of tasting.

Whether opting for the buffet or à la carte, it's evident that the quality and satisfaction can be subjective and may vary based on personal preference and expectations.

Rooms

Azoris Faial Garden – Resort Hotel offers a mix of experiences when it comes to its rooms, which are consistently described as spacious and clean. Guests appreciate the incredible views, particularly those overlooking the harbor, sea, and the majestic Pico Island, with many rooms featuring balconies adding to the enjoyment. The comfort of the large beds is frequently noted, although some guests have found them to be too firm.

The décor and facilities are described as somewhat dated, and many reviewers suggest that the rooms and particularly the bathrooms could benefit from renovations. Issues like outdated equipment, hard beds, and noise due to thin walls have been mentioned. Despite these aspects, the cleanliness and comfortable layout seem to mitigate some of the drawbacks.

The hotel's location is a standout feature, providing easy access to Horta and offering stunning natural vistas. The attentive staff and serene atmosphere enhance the overall experience, making it a pleasant stay for guests who value space and breathtaking views despite the need for some modern updates in the accommodations.

Beds

The beds at Azoris Faial Garden – Resort Hotel have received a mix of feedback from guests. Many appreciate the spacious rooms with large, often king-size or queen-size beds, which they found very comfortable. The comfort level extends to the bedding, with excellent bed linens being frequently mentioned. However, some guests noted that the mattresses were on the firmer side, which might not suit everyone's preferences. Despite instances of firmness and some reports of older mattresses, there are numerous comments highlighting the overall comfort and ample size of the beds. While a few guests experienced discomfort due to the firmness, the general consensus is that the bedding provides a good level of comfort for a restful night's sleep.

Cleanliness

Azoris Faial Garden – Resort Hotel presents a mixed experience when it comes to cleanliness, but it manages to maintain an overall positive impression among guests. While some areas of the hotel could do with some attention, particularly the bathrooms and certain facilities, many reviews praise the general level of cleanliness throughout the establishment. The hotel rooms are notably clean and comfortable, with guests appreciating the efforts of the diligent housekeeping staff. Despite some outdated furnishings, areas like the pool and gardens are seen as spotless and well-maintained. The friendly and efficient staff play a key role in ensuring guest satisfaction, consistently delivering clean and tidy environments. Although there are mentions of minor cleanliness issues, they do not overshadow the hotel's commitment to maintaining a clean and pleasant stay, making Azoris Faial Garden a reliable choice for travelers seeking comfort and hospitality.

Staff

Guests of Azoris Faial Garden – Resort Hotel frequently commend the hotel's staff for their exceptional friendliness and attentiveness. The staff is noted for being professional, courteous, and efficient, consistently going out of their way to assist and accommodate guests with a welcoming attitude. While a minority of reviews mention certain instances of less-than-ideal interactions, the overwhelming majority highlight the warmth and availability of the team, particularly praising the reception staff for their kindness. Visitors appreciate the staff's willingness to provide information about the local area and their overall competence. The positive atmosphere created by the attentive and helpful staff significantly enhances the guest experience at this resort hotel.

Wi-Fi

Visitors to Azoris Faial Garden – Resort Hotel often highlight the Wi-Fi experience as a mixed bag. While guests appreciate the availability of complimentary Wi-Fi, many reports suggest that the connection can be unreliable and inconsistent, especially within the rooms. Experiences vary widely, with some guests finding Wi-Fi only accessible in certain areas or describing the signal as intermittent. However, it appears to perform better in public areas of the hotel, allowing guests to stay connected more easily in shared spaces. Despite these challenges, travelers also have access to mobile data, though signal strength can be poor in some room spots. Despite these technological hiccups, the convenience of free Wi-Fi is still a valued amenity for many visitors at the resort.

Spa

At Azoris Faial Garden – Resort Hotel, the spa is a notable feature, offering a blend of appealing amenities. Guests often praise the indoor pool, highlighting it as a key attraction due to its pleasant atmosphere and heating during cooler days. The indoor pool is complemented by an outdoor counterpart, which, although not large, is appreciated by guests along with the beautiful surrounding gardens.

The spa area includes a variety of relaxing facilities such as a sauna, steam room, and Turkish steam bath. Some guests note the continuous operation and availability of these amenities, especially after a quick check-in with reception. This adds to the convenience of the experience, matching the excellent massage services which come highly recommended by visitors who appreciate the skilled therapists.

Despite the positive aspects, some find the wellness facilities somewhat outdated, mentioning that the maintenance level could improve. Additionally, a few guests experienced issues with the jacuzzi being non-functional during their stay, which somewhat dampened the experience.

Overall, the spa and wellness amenities at Azoris Faial Garden are generally well-received, providing a pleasant and relaxing environment enhanced by the warm hospitality of the staff and the charming location.

Gym

Nestled in scenic surroundings, Azoris Faial Garden – Resort Hotel offers guests the allure of a complete wellness experience. Though the resort boasts a range of amenities such as an indoor pool, jacuzzi, sauna, and Turkish bath—all available at no extra charge—the gym facilities receive mixed impressions.

Guests highlight the gym's impressive views, creating the ideal backdrop for a workout session. However, they also note that this facility requires attention and renovation. The gym houses a variety of equipment, including treadmills and bicycles which are recognized for their quality, but many machines remain outdated and some show signs of rust. The sole strength-training machine is unfortunately out of order, reflecting a broader need for maintenance across the fitness area.

While guests appreciate the availability of a fitness center, they suggest that updates to the gym's infrastructure, especially the ventilation system, would greatly enhance the workout experience. The promise of a good fitness facility remains, yet a greater investment in modernizing equipment is necessary to fully meet expectations of a contemporary fitness environment. Despite its shortcomings, the wellness and fitness area serve as a valuable component of the hotel's amenities portfolio, complementing other offerings like the restaurants and leisure facilities for a balanced getaway.

Pool

Azoris Faial Garden – Resort Hotel offers an impressive array of pool facilities that consistently delight its guests. The hotel features both indoor and outdoor pools, allowing visitors to enjoy swimming any time of the year. The outdoor pool, in particular, receives high praise for its breathtaking views, providing stunning panoramas of Pico Island, the ocean, and the harbor. Guests also appreciate the ample space, sun loungers, and umbrellas available in the pool area. The cleanliness and maintenance of the pools are frequently highlighted, ensuring a pleasant experience for swimmers.

Complementing the refreshing swimming options, the hotel provides convenient amenities such as a poolside bar, which is a favorite among day visitors. The indoor pool, although noted as needing some upgrades, remains popular for a warm swim, especially during cooler days. Additionally, the resort includes a sauna, jacuzzi, and hammam, offering a full spa experience to enhance relaxation. Despite the occasional remark about the temperature of the outdoor pool, the overall setting with its lush gardens and proximity to central Horta leave most guests satisfied. Whether for a leisurely dip or enjoying the magnificent views, the pools at Azoris Faial Garden – Resort Hotel continue to be a highlight for many travelers.

Parking

Azoris Faial Garden – Resort Hotel offers guests the convenience of abundant free parking, eliminating the stress of finding a spot for a vehicle. Nestled in a central location with multiple buildings, the hotel provides easy access to Horta while maintaining a sense of tranquility with its expansive garden surroundings. Guests consistently find ample parking both on the premises and nearby, ensuring a hassle-free experience. The well-maintained exterior and spacious private parking area complement the hotel's good value proposition, making it an excellent choice for visitors looking to explore the city with the added benefit of convenient parking. Despite a slight uphill walk to reach the facilities, the ease of parking and central location make this hotel a favorable option for travelers.

Family

Azoris Faial Garden – Resort Hotel emerges as a delightful choice for families seeking a memorable vacation in Faial. The hotel goes above and beyond to cater to young guests, offering a variety of thoughtful touches, such as small bathrobes for children to use at the pool and daily treats left in the room. The atmosphere is particularly inviting for families, with spacious accommodations like family rooms and adjacent twin rooms that are perfect for keeping loved ones close. The dual outdoor and indoor swimming pools provide ample entertainment and picturesque views of Pico Mountain, ensuring both relaxation and enjoyment for kids and adults alike. The friendly and attentive staff enhance the experience, ensuring that guests feel welcomed and comfortable. With its well-maintained facilities and a park on the premises, families can enjoy a truly stress-free and fun-filled stay.

4 Star

Azoris Faial Garden – Resort Hotel has gathered a mix of opinions regarding its four-star rating. Many visitors describe the hotel as large, clean, and set in a stunning, beautiful location, which adds to its appeal. Guests consistently praise the friendly and helpful staff, who enhance the overall pleasant experience. Additionally, the breakfast offered is noted for its taste, fitting well within what many would expect from a four-star establishment.

However, there are noticeable concerns about the condition of the facilities. Guests point out that the hotel is old, with rooms and bathrooms in particular showing signs of needing significant renovation. Some find the maintenance lacking for a hotel of this category, stating a general feeling of neglect. While the location and staff receive commendations, the breakfast, despite being tasty, does not fully meet some guests' expectations for four-star quality. Overall, while the hotel provides a comfortable stay, its current condition might align more closely with a three-star rating than the advertised four stars. The resort's historical charm is appreciated, though updates are necessary for it to fully live up to the four-star standard promised.

Romantic

Located in Horta, the Azoris Faial Garden – Resort Hotel offers an idyllic setting for couples seeking a romantic getaway. Guests consistently praise the magnificent and unmatched views of Mt Pico from their rooms, which contribute to a memorable and intimate atmosphere. The hotel staff are noted for their dedication to creating special experiences, such as arranging birthday surprises and sending champagne for honeymoon celebrations. While the balconies may lack privacy, the strategic location and the superb views make it an ideal destination for those celebrating special moments with loved ones.

Yes, Azoris Faial Garden – Resort Hotel has pool(s) that belong to one or more of the following categories: Infinity Pool, Heated Pool, Indoor Pool, Panoramic View Pool, Outdoor Pool.

Yes, a spa is available at Azoris Faial Garden – Resort Hotel.

No, Azoris Faial Garden – Resort Hotel doesn't allow dogs.

Yes, parking facilities are available at Azoris Faial Garden – Resort Hotel.

Yes, Azoris Faial Garden – Resort Hotel has a gym.

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