Country Inn & Suites by Radisson, Big Flats (Elmira), NY
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Summary of reviewsCountry Inn & Suites by Radisson in Big Flats (Elmira), NY, is highly regarded for its convenient and charming location. Set in a quiet, safe area, the hotel is close to shopping centers, restaurants, local attractions and the airport. Its proximity to the highway makes it ideal for travelers on long journeys, including trips to NYC. Guests appreciate the beautiful setting by a pond, ample parking, spacious rooms, cleanliness and the friendly staff. The hotel also accommodates families well, providing amenities like a pool, although some maintenance issues with the pool were noted.
Breakfast receives mixed reviews; while the variety and quality of food please many, others encounter issues with availability and replenishment, suggesting room for improvement. The guest rooms are consistently praised for their cleanliness, spaciousness and comfort, making them suitable for families and travelers alike. Although some mention minor upkeep issues, the overall experience remains positive due to the helpful and friendly hotel staff.
Cleanliness and friendly service are standout features with the housekeeping team maintaining good room conditions. However, occasional maintenance issues and specific cleanliness concerns have been reported. The staff's excellent service, particularly at the front desk and breakfast area, contributes significantly to the positive guest experiences.
The hotel’s Wi-Fi is a notable weak point with many guests experiencing connectivity issues. This inconsistency is a frequent source of frustration for those needing reliable internet access.
Overall, the Country Inn & Suites by Radisson in Big Flats (Elmira), NY, offers a comfortable and convenient stay, bolstered by its location, friendly staff and family-friendly amenities, despite some areas needing improvement.
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Breakfast receives mixed reviews; while the variety and quality of food please many, others encounter issues with availability and replenishment, suggesting room for improvement. The guest rooms are consistently praised for their cleanliness, spaciousness and comfort, making them suitable for families and travelers alike. Although some mention minor upkeep issues, the overall experience remains positive due to the helpful and friendly hotel staff.
Cleanliness and friendly service are standout features with the housekeeping team maintaining good room conditions. However, occasional maintenance issues and specific cleanliness concerns have been reported. The staff's excellent service, particularly at the front desk and breakfast area, contributes significantly to the positive guest experiences.
The hotel’s Wi-Fi is a notable weak point with many guests experiencing connectivity issues. This inconsistency is a frequent source of frustration for those needing reliable internet access.
Overall, the Country Inn & Suites by Radisson in Big Flats (Elmira), NY, offers a comfortable and convenient stay, bolstered by its location, friendly staff and family-friendly amenities, despite some areas needing improvement.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Country Inn & Suites by Radisson in Big Flats, Elmira, NY, enjoys a highly praised location that offers both convenience and charm. Nestled in a quiet and safe area, the hotel provides easy access to shopping centers, restaurants and local attractions, making it a desirable spot for travelers. Guests appreciate its proximity to the highway, making it a perfect overnight stop for long journeys, including trips to NYC.
The suburban setting near Buffalo and close to the airport adds to the convenience, while its location near a mall and local historical sites enhances the visitor experience. Travelers also noted the hotel's closeness to specific events, such as high school reunions and the Corning factory, highlighting its strategic placement.
The hotel’s beautiful and private setting, right off a pond and away from the bustling retail zones, further adds to the allure. The spacious rooms, cleanliness and overall charm of the facility, combined with friendly staff and ample parking, make it an attractive choice. Moreover, the nice breakfast and amenities like the pool, especially appreciated by families, contribute to the overall satisfaction with the location and the stay.
The breakfast at 'Country Inn & Suites by Radisson, Big Flats (Elmira), NY' draws mixed opinions from guests. Many appreciated the availability of a free breakfast, describing it as good and varied with specific mentions of scrambled eggs, sausage, O.J. and coffee. The breakfast service was considered convenient and enhanced by friendly and diligent staff, contributing to a positive start to the day. Some guests found the breakfast excellent and satisfying with a good selection including cereals, yogurts, toast and waffles. Others, however, encountered issues with the breakfast running out early, limited choices and poor quality. Some noted that the breakfast was not adequately replenished when items ran out and there were instances where essential items like coffee, juice and milk were missing. The waffle iron and juice dispensers were specifically mentioned as needing replacement. While the overall cleanliness and comfort of the hotel received praise, the breakfast experience varied significantly among guests with several suggesting improvements in both variety and taste.
At the Country Inn & Suites by Radisson, Big Flats (Elmira), NY, guests consistently praise the hotel for its comfortable and clean rooms. Many reviews highlight the spaciousness of the accommodations with multiple mentions of large, well-kept rooms that can easily accommodate families. Additionally, the hotel offers king suites with sofas and two-bedroom suites that are described as particularly comfortable.
The bathrooms in the rooms are noted to be clean and updated, contributing to a pleasant overall stay. Despite an isolated incident involving a damaged bathroom door and some minor upkeep issues, the general consensus is that the rooms are well-maintained.
The beds receive mixed reviews, some guests finding them comfortable while a few experienced discomfort. However, the hotel staff’s friendliness and helpfulness seem to make up for any slight imperfections. Special commendation is given to the ease of access to rooms from the parking area, which is described as very convenient.
Overall, the hotel offers a quiet and new property experience, leveraging its cleanliness and comfort to provide a good place to stay, especially for those traveling with family or needing proximity to the airport.
At the Country Inn & Suites by Radisson in Big Flats (Elmira), NY, opinions about the beds show a range of experiences. Many guests found the beds to be very comfortable with several mentioning that the mattresses were extremely comfortable and spacious. Some reviews highlighted that the beds were firm yet comfortable, providing a good night's rest. There were, however, a few mentions of less ideal experiences with some guests noting issues such as lumpy mattresses, squeaky beds and an uncomfortable firmness. A few also pointed out that some beds had noticeable dips or needed new mattresses. Despite a handful of negative remarks, the consensus leans towards the beds generally being comfortable for most visitors. Pillows, described as very soft, may not suit everyone’s preference.
Country Inn & Suites by Radisson in Big Flats (Elmira), NY generally receives high marks for cleanliness and friendly staff. Many guests describe the hotel as very clean with rooms that are kept in good condition. The housekeeping staff is frequently praised for their efforts and the hotel's proximity to the airport is a convenient perk for travelers. The breakfast offerings and quiet atmosphere also add to the positive experience.
However, there are some mixed reviews regarding the hotel's overall condition and cleanliness in specific areas. Guests have noted issues such as dirty carpets, mold in bathrooms and dirt behind beds. Some rooms have reportedly had a bad smell or were not well-stocked with essentials. There have also been mentions of maintenance issues, such as broken bathroom doors and sheets that did not fit the beds properly.
Overall, while the hotel does require some updates and improvements in certain areas, many guests find it to be a clean and comfortable option with a friendly and helpful staff.
Country Inn & Suites by Radisson in Big Flats (Elmira), NY, stands out for its consistently high praise regarding the staff. Guests frequently describe the staff as friendly, courteous and helpful, noting their willingness to ensure a pleasant stay. The professional and inviting customer service adds a welcoming touch from check-in to check-out with some reviews highlighting specific staff members, like Tonyo and Kaitlyn, for their exceptional assistance.
The front desk personnel are often mentioned for their congeniality and readiness to accommodate requests, even going so far as to offer booking cancellations at no cost if necessary. Guests particularly appreciated the ease of check-in with many enjoying the additional perks like fresh-baked cookies and a satisfying breakfast selection.
The gentleman in the kitchen, noted for being super friendly and the breakfast staff receiving excellent remarks, contribute to a positive dining experience. Overall, guests leave with a strong impression of a dedicated team that is friendly, polite and consistently goes above and beyond to provide a comfortable and enjoyable stay.
Guests at the Country Inn & Suites by Radisson, Big Flats (Elmira), NY, have consistently experienced significant issues with the hotel's Wi-Fi. Many reported that the Wi-Fi was either nonexistent or did not work at all in their rooms. The internet connection was described as poor with both common areas and guest rooms suffering from extremely slow and laggy service. This unreliability made it particularly challenging for guests who needed the internet for business or work-related tasks. Overall, the hotel’s Wi-Fi service was a common source of frustration among guests, indicating a need for improvement.
Country Inn & Suites by Radisson in Big Flats (Elmira), NY has a swimming pool that garners mixed reviews. While many guests have appreciated the pool area for its cleanliness and well-maintained condition and enjoyed the heated pool, there have been numerous instances where the pool was closed or out of order due to maintenance issues or renovations. Some guests were disappointed, especially those who chose the hotel specifically for its pool amenities, only to find it unavailable during their stay. Despite these closures, some visitors have highlighted the warmth of the pool when it is functional and its appealing size. Additionally, guests also praised the overall hospitality and comfort of the hotel, emphasizing its nice location near a pond. However, there were also comments about the pool area lacking a hot tub and instances of the pool water being too cold.
Country Inn & Suites by Radisson in Big Flats (Elmira), NY offers a reasonable option for families traveling with children. The hotel is noted for being family-friendly and the staff are generally described as helpful and accommodating. Among the positives, families appreciate the ample breakfast options provided.
The pool is a highlight for many guests with mentions of children enjoying night swimming and one guest's grandbabies loving the pool. However, it's important to note that some visitors encountered issues with the pool being out of commission or the heater not working, which was a disappointment for those who had looked forward to swimming as part of their stay.
Despite occasional maintenance issues, the overall experience tends to remain positive due to the attentive staff and the hotel's efforts to cater to families.
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Location
The suburban setting near Buffalo and close to the airport adds to the convenience, while its location near a mall and local historical sites enhances the visitor experience. Travelers also noted the hotel's closeness to specific events, such as high school reunions and the Corning factory, highlighting its strategic placement.
The hotel’s beautiful and private setting, right off a pond and away from the bustling retail zones, further adds to the allure. The spacious rooms, cleanliness and overall charm of the facility, combined with friendly staff and ample parking, make it an attractive choice. Moreover, the nice breakfast and amenities like the pool, especially appreciated by families, contribute to the overall satisfaction with the location and the stay.
Breakfast
Rooms
The bathrooms in the rooms are noted to be clean and updated, contributing to a pleasant overall stay. Despite an isolated incident involving a damaged bathroom door and some minor upkeep issues, the general consensus is that the rooms are well-maintained.
The beds receive mixed reviews, some guests finding them comfortable while a few experienced discomfort. However, the hotel staff’s friendliness and helpfulness seem to make up for any slight imperfections. Special commendation is given to the ease of access to rooms from the parking area, which is described as very convenient.
Overall, the hotel offers a quiet and new property experience, leveraging its cleanliness and comfort to provide a good place to stay, especially for those traveling with family or needing proximity to the airport.
Beds
Cleanliness
However, there are some mixed reviews regarding the hotel's overall condition and cleanliness in specific areas. Guests have noted issues such as dirty carpets, mold in bathrooms and dirt behind beds. Some rooms have reportedly had a bad smell or were not well-stocked with essentials. There have also been mentions of maintenance issues, such as broken bathroom doors and sheets that did not fit the beds properly.
Overall, while the hotel does require some updates and improvements in certain areas, many guests find it to be a clean and comfortable option with a friendly and helpful staff.
Staff
The front desk personnel are often mentioned for their congeniality and readiness to accommodate requests, even going so far as to offer booking cancellations at no cost if necessary. Guests particularly appreciated the ease of check-in with many enjoying the additional perks like fresh-baked cookies and a satisfying breakfast selection.
The gentleman in the kitchen, noted for being super friendly and the breakfast staff receiving excellent remarks, contribute to a positive dining experience. Overall, guests leave with a strong impression of a dedicated team that is friendly, polite and consistently goes above and beyond to provide a comfortable and enjoyable stay.
Wi-Fi
Pool
Family
The pool is a highlight for many guests with mentions of children enjoying night swimming and one guest's grandbabies loving the pool. However, it's important to note that some visitors encountered issues with the pool being out of commission or the heater not working, which was a disappointment for those who had looked forward to swimming as part of their stay.
Despite occasional maintenance issues, the overall experience tends to remain positive due to the attentive staff and the hotel's efforts to cater to families.
Yes, Country Inn & Suites by Radisson, Big Flats (Elmira), NY has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Country Inn & Suites by Radisson, Big Flats (Elmira), NY.
No, Country Inn & Suites by Radisson, Big Flats (Elmira), NY doesn't allow dogs.
No, parking facilities aren't available at Country Inn & Suites by Radisson, Big Flats (Elmira), NY.
Yes, Country Inn & Suites by Radisson, Big Flats (Elmira), NY has a gym.
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