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Summary of reviewsQuality Inn & Suites receives commendation for its advantageous location, making it an ideal choice for travelers looking to explore nearby attractions like Mammoth Cave National Park. Guests appreciate the ease of access to tourist spots and the peaceful local environment, contributing to overall satisfaction and ensuring it remains a favorable option for budget-conscious visitors.
Breakfast at the hotel offers a basic start to the day, highlighted by a free hot breakfast that includes items like cereal, waffles, and oatmeal. Despite some variability in experiences, the breakfast generally meets travelers' needs.
Room conditions at Quality Inn & Suites evoke mixed sentiments. On the positive end, some guests find the accommodations spacious and comfortable, with mentions of clean and well-maintained spaces upon arrival. Certain rooms even feature amenities like a jacuzzi tub, adding a touch of luxury. Nonetheless, some visitors have reported concerns with cleanliness and maintenance, impacting their overall experiences.
Problems with cleanliness and maintenance emerge in several reviews, with issues like stained carpets, bathroom upkeep, and smoking odors detracting from a fully satisfactory stay. Despite these challenges and occasional billing concerns, guests note potential for improvement.
The hotel's staff is consistently praised for their warmth, friendliness, and helpfulness, standing out as a key highlight. They provide local recommendations and enhance guest experiences through their professionalism and attentive nature.
The pool garners positive feedback for its cleanliness and enjoyable atmosphere, though occasional closures for weather or maintenance affect some experiences. When accessible, the pool serves as a delightful addition to guests' stays.
Beds at Quality Inn & Suites are often described as comfortable, contributing to a restful sleep experience. Although there are isolated complaints about bed firmness and room cleanliness, most reviews reflect satisfaction with bedding quality.
In summary, Quality Inn & Suites offers a favorable location, amiable staff, and comfortable beds as key strengths. While improvements are needed in cleanliness and room maintenance, the hotel remains a commendable choice for travelers seeking proximity to attractions and a hospitable environment. Show more
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Categories
Hotel near Golf Courses
Hotel for Honeymoon
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Outdoor Pool
Room Types
Queen Room with Two Queen Beds - Non-SmokingThis room has a cable TV.
Queen Room - Non-SmokingThis room has a spa bath and cable TV.
Queen Room with Two Queen Beds - SmokingThe quadruple room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.
King Room with Sofa Bed - Non-SmokingThe family room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. This family room offers a sofa and a flat-screen TV with cable channels. The unit has 2 beds.
King Room - Non-SmokingThe unit offers 1 bed.
Superior Efficiency King Suite - Non-Smoking
Queen Room with Two Queen Beds - Accessible/Non-Smoking The unit has 2 beds.
Queen Suite - Accessible/Non-Smoking
Guest Reviews
5.2
Rated
Location
Quality Inn & Suites boasts a favorable location that appeals to travelers seeking proximity to notable attractions. Its convenience is highlighted by its closeness to Mammoth Cave National Park, making it an excellent base for exploring this natural wonder. Guests appreciate the ease of access to various tourist spots and the hotel's strategic placement near the interstate, ensuring a smooth journey to and from destinations. While the local environment offers peace and quiet, enhancing the overall guest experience, some feedback highlights disturbances outside the hotel itself, though satisfaction remains generally high. Additionally, the hotel provides good value for money, combining both its advantageous location and reasonable pricing, making it a commendable choice for both leisurely and budget-conscious travelers.
Breakfast
The breakfast at Quality Inn & Suites offers a typical make-your-own experience available from 6 to 10, featuring items like cereal, waffles, oatmeal, and coffee. While some guests found the breakfast to be as good as they had encountered during their travels, opinions varied. Highlights included the availability of a free hot breakfast and its overall adequacy and convenience for travelers. However, some guests noted limited variety and instances of logistical issues, such as missing or unavailable items like bowls and coffee cups. While there are mornings where hot options like waffles are available, some guests were disappointed with the occasional lack of hot food choices. Despite these mixed reviews, the breakfast service provides a basic start to the day for hotel guests.
Rooms
Quality Inn & Suites seems to evoke mixed sentiments when it comes to the condition of its rooms, as reflected in recent guest reviews. On the positive side, some guests appreciated spacious and comfortable accommodations, mentioning that certain rooms were perfectly sized for families. There were remarks that highlighted cleanliness, noting spaces that were well-maintained upon check-in. Some rooms even featured attractive amenities like a jacuzzi tub, adding a touch of luxury to the stay.
However, a number of guests reported less favorable experiences, pointing out significant issues with room cleanliness and maintenance. Concerns included stained carpets and sheets, broken fixtures, and bathrooms that required more thorough cleaning. There were also instances where guests encountered smoking odors in non-smoking rooms, which detracted from their overall experience. Persistent maintenance issues and inconsistencies with room expectations, such as the lack of promised features like a hot tub or handicap accessibility, were also noted.
Despite these mixed reviews, it is clear that there is potential for improvement, and successful experiences suggest that when rooms are prepared well, they stand out as a comfortable option for travelers.
Beds
The guest reviews of Quality Inn & Suites highlight a generally positive experience concerning the comfort of the beds. Many visitors describe the beds as comfortable, with a few emphasizing the very comfy nature of their sleep experience. Cleanliness is a common theme noted in the reviews, with several guests appreciating the clean and inviting appearance of the beds and pillows. However, there are occasional remarks about discomfort, with one guest noting a particularly hard bed and another pointing out an issue with cleanliness in a specific room, detracting from the overall comfort. Despite these isolated cases, the majority of reviews reflect a satisfying level of comfort provided by the beds at the hotel.
Cleanliness
While experiencing accommodation at Quality Inn & Suites, guests have encountered several issues regarding cleanliness and maintenance. Travelers have noted that certain rooms were not adequately cleaned, with some spaces appearing rushed, leading to dirty floors and unkempt areas. Stains persisted on carpets and sheets, and instances of mold were identified in various parts of the hotel. Additionally, there were complaints about musty odors coupled with carpeting that lacked proper cleaning. Some guests found remnants of previous use, such as dirty towels and toiletries, left in the bathrooms and attributable lapses like peeling paint on ceilings.
Despite attempts to resolve issues with room cleanliness, some visitors went through multiple trips to the front desk before securing a satisfactory arrangement. There were instances of street noise interrupting nighttime tranquility. In some cases, individuals had difficulties with the billing process, feeling overcharged or awaiting refunds for unsatisfactory stays. While the hotel is perceived as having potential, the recurring need for more attentive housekeeping and maintenance remains evident.
Staff
At the Quality Inn & Suites, the warmth and friendliness of the staff truly stand out, offering guests a welcoming experience that often feels like home. Visitors consistently encounter team members who are recognized for their helpfulness, whether it's the night staff's accommodating nature or the host at check-in's remarkable assistance. Many guests appreciate the staff's local knowledge and their willingness to recommend appealing dining spots in the area.
The hotel staff is noted for being pleasant and communicative, ensuring interactions are positive and supportive. The front desk personnel have garnered praise for their professionalism and genuine desire to enhance guests' stays. Even amid challenges attributed to the hotel's maintenance, staff members maintain their reputation for amiability and attentiveness.
Overall, the Quality Inn & Suites staff is a key highlight, with their dedication and friendly demeanor leaving a memorable impression on travelers seeking comfort and a hospitable atmosphere during their stay.
Pool
The pool at Quality Inn & Suites generally receives favorable reviews from guests. Many visitors appreciate its cleanliness and enjoyable atmosphere, with several remarking that the pool was great and felt amazing. The facility is usually well-maintained, contributing to a pleasant experience for those looking to relax or have fun in the water. However, there are occasional issues with the pool being closed, sometimes due to weather conditions or seasonal readiness. In these situations, guest experiences vary, with some expressing disappointment over the pool's temporary unavailability or cleanliness at times. Overall, when accessible and properly maintained, the pool is a highlight for many visitors.
Yes, Quality Inn & Suites has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Quality Inn & Suites.
Yes, Quality Inn & Suites welcomes dogs.
No, parking facilities aren't available at Quality Inn & Suites.