Hotel with Free Wi-FiThis hotel offers free Wi-Fi for guests. It is a hotel type property, making it suitable for travelers seeking internet connectivity and other hotel services.
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Summary of reviews related to the 'Free Wi-Fi' categoryAt Shark Bay Hotel & Spa, guests appreciate the convenience of free WiFi; however, the overall experience with the hotel's internet connectivity has been less than satisfactory. Many found the WiFi signal to be inconsistent and unreliable, causing frequent connectivity issues, especially outside common areas like the restaurant and living room. During load-shedding periods, the WiFi often fails to work, compounding the frustration.
Guests repeatedly mention encountering weak signals that are not adequate for making uninterrupted calls or completing online tasks, often necessitating a switch to personal data packages. The WiFi coverage does not extend well to all areas of the hotel, leaving rooms especially underserved.
Several guests suggest that the hotel could benefit from infrastructural improvements, such as small inverters, to stabilize the WiFi and ensure better connectivity during power outages. Overall, while the free WiFi is a valued amenity, there are significant areas for improvement to meet guest expectations for reliable and accessible internet service throughout their stay.
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