Hyatt Centric Victoria Harbour
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Summary of reviewsHyatt Centric Victoria Harbour in North Point, Hong Kong, receives high praise for its strategic location, combining convenient access to public transport with a peaceful atmosphere. Guests appreciate the proximity to the North Point MTR station, trams, bus terminals and ferry piers, making it easy to explore the city. The surrounding neighborhood offers diverse dining options, local markets and shopping centers, adding cultural and culinary depth to the stay. Beautiful views of Victoria Harbour from rooms and the Club lounge further enhance the appeal. Despite being slightly removed from the bustling city center, the tranquil yet accessible location is highly favored by both business and leisure travelers.
The breakfast buffet is a standout feature, celebrated for its extensive and high-quality selection of Western and Asian cuisines. Items such as dim sum, steamed buns, Chinese noodles, muffins and croissants contribute to what many guests describe as an exceptional breakfast experience. The variety and richness of the offerings, coupled with the pleasant dining environment, make breakfast at this hotel a compelling reason to stay.
For other meals, the dining experiences, especially at the Cruise restaurant and bar on the 23rd floor, are highly regarded for their quality and atmosphere. The rooftop dining facilities provide great food and drinks, although some guests note the higher prices. Room service has limited options, but overall, the hotel's culinary offerings leave guests satisfied. Nearby restaurants and food stalls further diversify dining choices.
The rooms are modern, clean and comfortable, albeit on the smaller side. Harbor view rooms are particularly praised for their stunning vistas. Guests commend the cleanliness, comfortable bedding and well-designed layouts, which promote relaxation. Some minor issues like soundproofing and occasional air conditioning problems are mentioned but do not significantly detract from the overall positive room experience.
Cleanliness across the hotel is generally upheld to high standards with efficient housekeeping. Despite rare incidences of minor cleanliness issues, the hotel's environment largely aligns with its 5-star classification. Facilities, including the pool and other amenities, are consistently well-maintained.
The staff at Hyatt Centric Victoria Harbour receive overwhelmingly positive feedback for their friendliness, helpfulness and attentiveness. Specific staff members are frequently mentioned for exceptional service, enhancing the overall guest experience. Although there are occasional inconsistencies, particularly in the check-in process, the general sentiment towards the staff is highly favorable.
The Wi-Fi service is robust and reliable, enhancing the overall convenience for guests. The modern, well-equipped gym, located on the rooftop, provides a comprehensive fitness experience with excellent views and additional amenities like a sauna and steam room. The stunning rooftop pool is another highlight, despite some limitations due to popularity and space constraints.
Families find the hotel exceptionally accommodating with child-friendly amenities and special touches that make stays enjoyable for all ages. The warm family atmosphere and attentive staff further enhance the comfort and satisfaction for family guests.
The beds, largely described as very comfortable, receive positive reviews for their size and quality. Although there are occasional preferences for different mattress firmness or pillow types, the general consensus is that the beds ensure a restful sleep.
In summary, Hyatt Centric Victoria Harbour excels in delivering a professional, high-quality experience with modern facilities, excellent dining options, a strategic and tranquil location and dedicated staff service. It stands out as a reliable choice for a comfortable and enjoyable stay in Hong Kong.
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The breakfast buffet is a standout feature, celebrated for its extensive and high-quality selection of Western and Asian cuisines. Items such as dim sum, steamed buns, Chinese noodles, muffins and croissants contribute to what many guests describe as an exceptional breakfast experience. The variety and richness of the offerings, coupled with the pleasant dining environment, make breakfast at this hotel a compelling reason to stay.
For other meals, the dining experiences, especially at the Cruise restaurant and bar on the 23rd floor, are highly regarded for their quality and atmosphere. The rooftop dining facilities provide great food and drinks, although some guests note the higher prices. Room service has limited options, but overall, the hotel's culinary offerings leave guests satisfied. Nearby restaurants and food stalls further diversify dining choices.
The rooms are modern, clean and comfortable, albeit on the smaller side. Harbor view rooms are particularly praised for their stunning vistas. Guests commend the cleanliness, comfortable bedding and well-designed layouts, which promote relaxation. Some minor issues like soundproofing and occasional air conditioning problems are mentioned but do not significantly detract from the overall positive room experience.
Cleanliness across the hotel is generally upheld to high standards with efficient housekeeping. Despite rare incidences of minor cleanliness issues, the hotel's environment largely aligns with its 5-star classification. Facilities, including the pool and other amenities, are consistently well-maintained.
The staff at Hyatt Centric Victoria Harbour receive overwhelmingly positive feedback for their friendliness, helpfulness and attentiveness. Specific staff members are frequently mentioned for exceptional service, enhancing the overall guest experience. Although there are occasional inconsistencies, particularly in the check-in process, the general sentiment towards the staff is highly favorable.
The Wi-Fi service is robust and reliable, enhancing the overall convenience for guests. The modern, well-equipped gym, located on the rooftop, provides a comprehensive fitness experience with excellent views and additional amenities like a sauna and steam room. The stunning rooftop pool is another highlight, despite some limitations due to popularity and space constraints.
Families find the hotel exceptionally accommodating with child-friendly amenities and special touches that make stays enjoyable for all ages. The warm family atmosphere and attentive staff further enhance the comfort and satisfaction for family guests.
The beds, largely described as very comfortable, receive positive reviews for their size and quality. Although there are occasional preferences for different mattress firmness or pillow types, the general consensus is that the beds ensure a restful sleep.
In summary, Hyatt Centric Victoria Harbour excels in delivering a professional, high-quality experience with modern facilities, excellent dining options, a strategic and tranquil location and dedicated staff service. It stands out as a reliable choice for a comfortable and enjoyable stay in Hong Kong.
Hotel for Honeymoon
This hotel provides modern accommodations with stunning views of Victoria Harbour. It features comfortable rooms and excellent amenities. The hotel's central location allows easy access to various attractions, making it suitable for a memorable honeymoon.
Dog Friendly Hotel
This hotel welcomes dogs (two dogs up to 66 lbs for an additional fee of HK 299 per pet, per night). The on-site restaurant offers a dog-friendly terrace and a dog menu.
Romantic Hotel
Offers premium amenities, such as an outdoor infinity pool and views of Victoria Harbourfront. The hotel provides a memorable stay in the middle of the action.
Hotel with Swimming Pool
The hotel's pool offers very good facilities for guests. It is known for its excellent service and high-quality facilities.
Infinity Pool Rooftop Pool Panoramic View Pool Outdoor Pool
Location of the pool: Outdoor pool
Is it a pool of special type?
Infinity pool
Pool surface size: 207,9 m2
Show more...Accessible Hotel
Hyatt Centric Victoria Harbour features accessible rooms with roll-in showers, grab bars, and lowered amenities. The hotel provides accessible entrances, elevators, and accessible routes in public areas.
Hotel with Gym
The hotel features a 24-hour fitness center. The facilities are premium and views of Victoria Harbourfront are available from the rooms.
Hotel with Outdoor Pool
Hyatt Centric Victoria Harbour features a rooftop outdoor pool with stunning views. The pool area is noted for its clean and family-friendly atmosphere, providing a pleasant environment for relaxation.
Hotel with Rooftop Pool
Offers a rooftop infinity pool with stunning views of Victoria Harbour. Guests can enjoy a relaxing swim while taking in the city skyline.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Hotel with Parking
4-Star Hotel
Hotel with Infinity Pool
Hotel with Panoramic View Pool
Guest Reviews
Hyatt Centric Victoria Harbour boasts a highly praised location that blends convenience with tranquility. Positioned in North Point, the hotel is just a minute's walk from the North Point MTR station, making it exceptionally easy for guests to navigate Hong Kong. Despite not being in the central heart of the city, guests appreciate the quick and hassle-free access to various parts of Hong Kong via nearby public transport options, including trams, bus terminals and ferry piers.
The surrounding neighborhood offers a peaceful atmosphere, a contrast to the more bustling areas of the city. This locale is abundant with dining options, local markets and shopping centers, providing guests ample opportunity to explore the local culture and cuisine. The proximity to a shopping mall and various restaurants adds to the convenience, making it easy for guests to enjoy meals and shop without venturing far.
Many guests highlight the impressive views from their rooms and the Club lounge, especially those overlooking Victoria Harbour. The location not only guarantees great accessibility but also an appealing aesthetic with serene harbor views.
In terms of amenities, the hotel is modern, clean and well-maintained with attentive staff enhancing the guest experience. The combination of a quiet yet accessible location makes Hyatt Centric Victoria Harbour an attractive choice for both leisure and business travelers.
Hyatt Centric Victoria Harbour's breakfast offerings have garnered extensive praise from guests who appreciate the varied and high-quality options available. The breakfast buffet is noted for its expansive selection, featuring both Western and Asian cuisines, which includes dim sum, steamed buns, Chinese noodles and Western favorites like muffins and croissants. Many guests highlighted the rich, delicious and abundant choices as a standout feature, making it one of the best breakfast experiences they have encountered.
The breakfast spread is described as a dream, magnificent and exceptionally extensive with some visitors referring to it as the best they had ever experienced. High-quality dishes and a perfect Eggs Benedict add to the appeal. The view from the breakfast venue and comfort of the dining area further enhance the overall experience.
Despite a few mentions of crowded conditions and limited options on busy weekends, the overwhelming consensus is that the breakfast at Hyatt Centric Victoria Harbour is excellent with guests frequently returning to the buffet spread. The positive reviews suggest that breakfast here is a compelling reason to choose this hotel for a stay in Hong Kong.
The dining experience at Hyatt Centric Victoria Harbour receives high praise for its exceptional quality and variety. Guests frequently commend the Cruise restaurant and bar on the 23rd floor, highlighting its delicious food and superb atmosphere. The rooftop restaurant, bar and pool are also well-regarded for their great food and drinks, providing a memorable dining experience.
Despite the hotel’s convenient location and the appealing options within the hotel itself, guests note that the dinner and buffet offerings can be quite pricey. While the food is consistently described as very good and extremely delicious, the cost may be a consideration for some visitors.
Room service receives mixed reviews; it is limited in options, particularly late at night, although the food provided is still adequate. The lounge offers more variety, enhancing the overall dining experience within the hotel. Additionally, there are many restaurant options nearby, including food stalls and hawker establishments, adding to the culinary diversity available to guests.
While some guests appreciated having reservations at specific dining spots like the China Club, others occasionally faced unexpected closures of certain venues such as Cruise due to private events. Overall, the dining experiences at the Hyatt Centric Victoria Harbour are well-regarded for their quality and variety, albeit with a higher price tag.
The rooms at Hyatt Centric Victoria Harbour are a blend of modern design and comfort, often praised for their cleanliness and contemporary aesthetics. Though many guests find the rooms on the smaller side, they consistently mention that the space, while compact, remains cozy and well-maintained. The hotel’s harbor view rooms are a particular highlight, offering beautiful vistas that enhance the overall stay experience.
The rooms' cleanliness receives high marks with prompt and thorough housekeeping services. Guests also appreciate the comfortable beddings and well-thought-out room layouts, enhancing the sense of relaxation and tranquility. Despite some comments on the room size, particularly for families, the efficient use of space and modern amenities make up for it.
Soundproofing in the rooms is generally well-reviewed, though there are occasional remarks about insufficient acoustic insulation. Guests also note that the air conditioning in some rooms could be improved. The bathroom design, while modern, has mixed reviews due to the heavy sliding doors that can sometimes get stuck.
Overall, the combination of stunning views, modern decor and consistent cleanliness makes the rooms at Hyatt Centric Victoria Harbour a pleasant stay for visitors, despite a few noted drawbacks in space and select amenities.
Hyatt Centric Victoria Harbour in Hong Kong has garnered mixed feedback regarding its beds, though the majority are overwhelmingly positive. Guests frequently describe the beds as very comfortable, highlighting their wide and spacious dimensions which add an extra layer of luxury. Many visitors appreciated the nice, big beds and commended both the mattresses and linens for contributing to a good night's sleep. The comfort of both the bed and pillows was often emphasized with several reviews noting that the beds are indeed suitable for a restful slumber.
However, some guests pointed out areas for improvement. While the comfort of the mattresses received high marks from most, a few found them either too firm or not soft enough. Pillows also received mixed reviews with some finding them too flat or too soft, though the hotel was noted for accommodating requests for firmer options.
Occasional mentions were made about beds that were too soft and tended to move easily and isolated cases cited hard mattresses, tiny beds or less-than-ideal sleeping conditions due to issues like blood-stained sheets or dust mites. Despite these sporadic issues, the general consensus leans favorably towards the comfort and size of the beds at Hyatt Centric Victoria Harbour, making it a generally reliable choice for a plush sleeping experience.
The Hyatt Centric Victoria Harbour offers a predominantly clean and modern environment for its guests. Many reviews highlight the hotel's new and spotless condition, alongside its well-maintained rooms and facilities. Guests frequently appreciate the clean, comfortable and quiet rooms, which often exceed expectations. Housekeeping is generally praised for promptness and efficacy, maintaining high standards of cleanliness in rooms and shared spaces. The amenities, including air conditioning and comfortable bedding, enhance the overall stay.
However, some reviews note room size as being smaller than expected and isolated incidents of cleanliness issues, such as dusty shelves, wet or dirty carpets and musty smells, have been reported. Specific problems like bugs in the bathtub and insect remains found in rooms suggest a need for occasional improvements in cleaning practices. Despite these occasional lapses, the hotel's cleanliness overall aligns well with what one would expect from a 5-star establishment. The cleanliness of the hotel pool and other facilities also receives positive feedback, contributing to an overall satisfactory and relaxing experience for many guests.
The staff at Hyatt Centric Victoria Harbour receive overwhelmingly positive feedback from guests. They are frequently described as friendly, helpful and attentive. Many specific team members are praised for their exceptional service, such as Frank and Carlo at the front desk, Joanne from housekeeping and members of the concierge team, like Sharon Wan. Receptionists are often noted to be polite, knowledgeable and efficient with some taking extra efforts to accommodate special requests and celebrations.
However, there are occasional comments about inconsistencies, particularly regarding the check-in process, which some guests found slow or unfriendly. Despite these few negative remarks, the general sentiment is that the staff's dedication significantly enhances the guest experience. Most interactions with various hotel staff, including room cleaning, bell service and the front desk, are marked by professionalism and a genuine friendly demeanor, making guests feel well cared for during their stay.
Hyatt Centric Victoria Harbour boasts an impressive Wi-Fi experience with many guests highlighting the quality and reliability of the connection. The Wi-Fi signal is consistently strong and users report a fast and stable internet connection throughout their stay. Though there were minor connectivity issues mentioned by a few, overall, the Wi-Fi performance is satisfactory, allowing for seamless usage. Additionally, guests appreciated the fantastic service provided by the hotel, complementing their stay at this well-connected location. Despite occasional payment issues with debit cards, a common concern in Hong Kong, the overall guest experience regarding Wi-Fi remains positive.
The gym at Hyatt Centric Victoria Harbour is a standout feature frequently praised by guests. Its location on the roof provides a spectacular view, making workouts a visually enjoyable experience. The facility is modern and well-equipped with great equipment, ensuring a comprehensive fitness experience. Open 24 hours, it caters to all schedules, allowing for maximum flexibility. Guests find the gym small but are impressed by its cleanliness and the helpful staff. Additional amenities such as the sauna, steam room and hammam complement the gym, creating a holistic wellness environment. The fantastic rooftop pool further enhances the overall experience, making the fitness center at Hyatt Centric Victoria Harbour a highly appreciated aspect of the hotel.
Hyatt Centric Victoria Harbour boasts a stunning rooftop pool that consistently receives praise for its breathtaking panoramic views, particularly at night. This infinity pool is noted for its excellent facilities, including a sauna, steam room and gym, all of which contribute to a superb poolside experience. Though some guests found the size of the pool to be smaller than expected, its private and serene atmosphere, combined with the picturesque ocean views, more than compensate for the limited space.
However, the pool's popularity does come with some drawbacks. Guests often mention the need to reserve pool time ahead and the imposition of a 50-minute session limit per day, which can be frustrating. Availability can be an issue and during peak times, the pool can feel crowded. There are also occasional mentions of lack of sufficient sunbeds and a higher chlorine level than preferred. Despite these minor inconveniences, visitors frequently highlight the beauty and tranquility of the rooftop pool area, making it a memorable part of their stay at the hotel.
Hyatt Centric Victoria Harbour stands out as an excellent choice for families seeking a memorable vacation. The hotel features a warm and welcoming family atmosphere with a range of child-friendly amenities that ensure a comfortable stay for guests of all ages. Families can enjoy spacious yet well-linked rooms, which, although a bit on the small side, offer the convenience of being close together, enabling a cohesive family experience.
One of the highlights for children is the pool, which is a popular spot and frequently enjoyed by families. The hotel also goes the extra mile by providing special touches like a child tub, crib and even celebratory cakes for children's birthdays, making young guests feel particularly special. The accommodating staff further enhances the stay, always ready to assist and make families feel at ease.
The rooms provide stunning views and comfortable beds, adding to the overall satisfaction of the stay. This family-friendly environment, coupled with a safe atmosphere for children, makes Hyatt Centric Victoria Harbour an ideal destination for a family vacation or staycation.
Hyatt Centric Victoria Harbour consistently delivers a professional and high-quality experience for its guests. The hotel stands out with its modern, stylish design and well-furnished rooms that offer picturesque views. It maintains a high standard of cleanliness and comfort that aligns well with its four-star rating. The facilities are new and well-maintained and the hotel is conveniently located, offering easy access to various attractions.
Guests are particularly pleased with the well-trained, attentive staff and the high level of service provided. The amenities and services are described as excellent, matching the expectations for a four-star establishment. Many reviews highlight the hotel as a great choice for business travelers, mentioning its first-class environment and comfortable, clean rooms.
Despite being slightly more expensive than basic four-star hotels, guests believe the quality and experience justify the price. Frequent recommendations include booking a sea view room and staying for at least three days to fully enjoy the comprehensive offerings.
Though there were a few mentions of initial low expectations, overall satisfaction is high with many guests stating they would return for future stays. The combination of modern facilities, excellent service and comfortable accommodations make Hyatt Centric Victoria Harbour a highly recommended option for travelers.
Hyatt Centric Victoria Harbour stands out as an excellent choice for business travelers, thanks to its prime location that provides easy access to the business district. The property offers top-notch business facilities, including well-equipped meeting rooms and a well-maintained business center. Concierge staff have been noted for their professionalism and quick responses, ensuring that guests have a seamless experience. The hotel also provides a fantastic view and comfortable accommodations, contributing to a pleasant stay. Some drawbacks include occasional WIFI issues that can inconvenience payment processes and some guests have mentioned inefficiencies in service. Despite these minor setbacks, the hotel's proximity to MTR and overall facilities make it a highly recommended option for business trips.
Hyatt Centric Victoria Harbour offers excellent accessibility for guests with disabilities. The hotel's facilities are designed to be accessible, ensuring easy navigation for those with limited mobility. Access is straightforward with features like wheelchair accessibility and lifts throughout the building. Moreover, there are easy access rooms specifically tailored for convenience. The hotel's location adds to its appeal, situated near the MTR station and surrounded by a variety of shops, restaurants and convenience stores. This prime spot provides both comfort and convenience for all guests, making it a favorable choice for those requiring accessible accommodations.
Perched atop the Hyatt Centric Victoria Harbour, the rooftop swimming pool is a much-highlighted feature, offering stunning and spectacular views of Victoria Harbour and the surrounding cityscape. The gorgeous and beautiful rooftop pool garners praise for its breathtaking perspectives, making it a favored spot for memorable Instagram photos. The cozy rooftop terrace complements the pool, while the adjacent bar adds to the allure, providing an ideal setting for relaxation. Despite being narrow and occasionally crowded, the rooftop pool remains a fantastic and amazing attraction, celebrated for its combination of comfort, scenic beauty and the opportunity to unwind on sofas with a panoramic view.
The infinity pool at Hyatt Centric Victoria Harbour has garnered substantial praise for its stunning views of the harbor. Guests consistently describe the swimming pool as amazing, beautiful and fantastic. The sight from the pool is frequently noted as amazing and beautiful, further enhancing the overall experience. Despite its smaller size, the pool offers a sense of privacy and tranquility, allowing guests to enjoy a serene environment. However, it should be noted that the pool is not heated and some guests felt it was inadequate for the size of the hotel. Overall, the infinity pool with its boundless views and serene ambiance, remains a highly appreciated feature of the hotel.
The outdoor pool at Hyatt Centric Victoria Harbour is often highlighted for its stunning and beautiful views, making it a visually appealing spot for guests. Descriptions like nice, cozy and decent suggest that the pool provides a pleasant environment for relaxation. While smoking and drinking are prohibited in the pool area, many guests appreciate its clean and family-friendly atmosphere. Although the pool can sometimes get crowded, its rooftop location adds an extra charm, offering a serene escape with a picturesque backdrop.
Hyatt Centric Victoria Harbour is a fantastic destination for couples seeking a romantic getaway. The hotel's rooftop bar is highlighted as an ideal spot for romantic nights, offering great views of the skyline. This scenic setting is perfect for celebrating special occasions like birthdays and honeymoons, making it a highly recommended choice for newlyweds. The luxury rooms, combined with a romantic ambiance, provide an unforgettable stay. Guests particularly appreciate the spectacular views, which are often described as worth all the money. The hotel also seems to offer vibrant celebrations during festive times like New Year, adding to the overall romantic feel of the experience.
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Location
The surrounding neighborhood offers a peaceful atmosphere, a contrast to the more bustling areas of the city. This locale is abundant with dining options, local markets and shopping centers, providing guests ample opportunity to explore the local culture and cuisine. The proximity to a shopping mall and various restaurants adds to the convenience, making it easy for guests to enjoy meals and shop without venturing far.
Many guests highlight the impressive views from their rooms and the Club lounge, especially those overlooking Victoria Harbour. The location not only guarantees great accessibility but also an appealing aesthetic with serene harbor views.
In terms of amenities, the hotel is modern, clean and well-maintained with attentive staff enhancing the guest experience. The combination of a quiet yet accessible location makes Hyatt Centric Victoria Harbour an attractive choice for both leisure and business travelers.
Breakfast
The breakfast spread is described as a dream, magnificent and exceptionally extensive with some visitors referring to it as the best they had ever experienced. High-quality dishes and a perfect Eggs Benedict add to the appeal. The view from the breakfast venue and comfort of the dining area further enhance the overall experience.
Despite a few mentions of crowded conditions and limited options on busy weekends, the overwhelming consensus is that the breakfast at Hyatt Centric Victoria Harbour is excellent with guests frequently returning to the buffet spread. The positive reviews suggest that breakfast here is a compelling reason to choose this hotel for a stay in Hong Kong.
Dinner
Despite the hotel’s convenient location and the appealing options within the hotel itself, guests note that the dinner and buffet offerings can be quite pricey. While the food is consistently described as very good and extremely delicious, the cost may be a consideration for some visitors.
Room service receives mixed reviews; it is limited in options, particularly late at night, although the food provided is still adequate. The lounge offers more variety, enhancing the overall dining experience within the hotel. Additionally, there are many restaurant options nearby, including food stalls and hawker establishments, adding to the culinary diversity available to guests.
While some guests appreciated having reservations at specific dining spots like the China Club, others occasionally faced unexpected closures of certain venues such as Cruise due to private events. Overall, the dining experiences at the Hyatt Centric Victoria Harbour are well-regarded for their quality and variety, albeit with a higher price tag.
Rooms
The rooms' cleanliness receives high marks with prompt and thorough housekeeping services. Guests also appreciate the comfortable beddings and well-thought-out room layouts, enhancing the sense of relaxation and tranquility. Despite some comments on the room size, particularly for families, the efficient use of space and modern amenities make up for it.
Soundproofing in the rooms is generally well-reviewed, though there are occasional remarks about insufficient acoustic insulation. Guests also note that the air conditioning in some rooms could be improved. The bathroom design, while modern, has mixed reviews due to the heavy sliding doors that can sometimes get stuck.
Overall, the combination of stunning views, modern decor and consistent cleanliness makes the rooms at Hyatt Centric Victoria Harbour a pleasant stay for visitors, despite a few noted drawbacks in space and select amenities.
Beds
However, some guests pointed out areas for improvement. While the comfort of the mattresses received high marks from most, a few found them either too firm or not soft enough. Pillows also received mixed reviews with some finding them too flat or too soft, though the hotel was noted for accommodating requests for firmer options.
Occasional mentions were made about beds that were too soft and tended to move easily and isolated cases cited hard mattresses, tiny beds or less-than-ideal sleeping conditions due to issues like blood-stained sheets or dust mites. Despite these sporadic issues, the general consensus leans favorably towards the comfort and size of the beds at Hyatt Centric Victoria Harbour, making it a generally reliable choice for a plush sleeping experience.
Cleanliness
However, some reviews note room size as being smaller than expected and isolated incidents of cleanliness issues, such as dusty shelves, wet or dirty carpets and musty smells, have been reported. Specific problems like bugs in the bathtub and insect remains found in rooms suggest a need for occasional improvements in cleaning practices. Despite these occasional lapses, the hotel's cleanliness overall aligns well with what one would expect from a 5-star establishment. The cleanliness of the hotel pool and other facilities also receives positive feedback, contributing to an overall satisfactory and relaxing experience for many guests.
Staff
However, there are occasional comments about inconsistencies, particularly regarding the check-in process, which some guests found slow or unfriendly. Despite these few negative remarks, the general sentiment is that the staff's dedication significantly enhances the guest experience. Most interactions with various hotel staff, including room cleaning, bell service and the front desk, are marked by professionalism and a genuine friendly demeanor, making guests feel well cared for during their stay.
Wi-Fi
Gym
Pool
However, the pool's popularity does come with some drawbacks. Guests often mention the need to reserve pool time ahead and the imposition of a 50-minute session limit per day, which can be frustrating. Availability can be an issue and during peak times, the pool can feel crowded. There are also occasional mentions of lack of sufficient sunbeds and a higher chlorine level than preferred. Despite these minor inconveniences, visitors frequently highlight the beauty and tranquility of the rooftop pool area, making it a memorable part of their stay at the hotel.
Family
One of the highlights for children is the pool, which is a popular spot and frequently enjoyed by families. The hotel also goes the extra mile by providing special touches like a child tub, crib and even celebratory cakes for children's birthdays, making young guests feel particularly special. The accommodating staff further enhances the stay, always ready to assist and make families feel at ease.
The rooms provide stunning views and comfortable beds, adding to the overall satisfaction of the stay. This family-friendly environment, coupled with a safe atmosphere for children, makes Hyatt Centric Victoria Harbour an ideal destination for a family vacation or staycation.
4 Star
Guests are particularly pleased with the well-trained, attentive staff and the high level of service provided. The amenities and services are described as excellent, matching the expectations for a four-star establishment. Many reviews highlight the hotel as a great choice for business travelers, mentioning its first-class environment and comfortable, clean rooms.
Despite being slightly more expensive than basic four-star hotels, guests believe the quality and experience justify the price. Frequent recommendations include booking a sea view room and staying for at least three days to fully enjoy the comprehensive offerings.
Though there were a few mentions of initial low expectations, overall satisfaction is high with many guests stating they would return for future stays. The combination of modern facilities, excellent service and comfortable accommodations make Hyatt Centric Victoria Harbour a highly recommended option for travelers.
Business
Accessible
Rooftop Pool
Infinity Pool
Outdoor Pool
Romantic
Yes, Hyatt Centric Victoria Harbour has pool(s) that belong to one or more of the following categories: Infinity Pool, Rooftop Pool, Panoramic View Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Hyatt Centric Victoria Harbour.
Yes, Hyatt Centric Victoria Harbour welcomes dogs.
Yes, parking facilities are available at Hyatt Centric Victoria Harbour.
Yes, Hyatt Centric Victoria Harbour has a gym.
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