Hotel Madera Hong Kong
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Summary of reviewsHotel Madera Hong Kong enjoys a prime location in the heart of Kowloon, conveniently situated near the Jordan MTR station. This strategic positioning allows easy access to the bustling Temple Street Market, a variety of restaurants and numerous shopping options, making it ideal for travelers. Despite its proximity to the vibrant Jordan district, the hotel is tucked away on a quieter side road, providing a serene atmosphere for a restful stay. Guests commend the accessibility with nearby bus stops and a taxi stand, enhancing the travel experience around the city. An added highlight is the rooftop bar, offering stunning city views and an excellent spot to unwind.
The hotel's rooms receive generally positive feedback, noted for their spaciousness and cleanliness. Many guests appreciate the stylish and comfortable environment with practical features like large windows, separate desk areas and well-maintained bathrooms equipped with luxuries such as jacuzzi tubs. The rooms are well soundproofed, ensuring a peaceful stay and the amenities, including smart TVs and reliable Wi-Fi, are well-received. Occasional issues such as outdated decor, slow room service and cleanliness concerns are reported but tend to be outweighed by the overall positive experience, including frequent room upgrades and comfortable beds.
Cleanliness reviews are mixed. While many guests find the rooms tidy and fresh with good hygiene overall, there are recurring complaints about stained and dusty carpets, lingering odors and occasional oversight in room maintenance. This indicates room for improvement in maintaining consistent cleanliness standards throughout the hotel.
The staff at Hotel Madera Hong Kong consistently earn high praise for their friendliness, politeness and helpfulness. Both the front desk and cleaning staff are recognized for their professional and accommodating service, often going above and beyond to ensure guest satisfaction. Although there are occasional reports of unsatisfactory staff interactions, the overall sentiment is that the staff contribute significantly to a positive and welcoming atmosphere.
Despite some limitations in the breakfast offerings due to ongoing renovations, the hotel attempts to provide basic morning refreshments delivered to rooms, though guests feel the variety and sufficiency could be improved.
Hotel Madera Hong Kong is family-friendly with amenities and a location that cater well to families. The spacious rooms, accessibility to nearby stores and a pleasant hotel environment contribute to a comfortable stay for families visiting Hong Kong.
Beds at the hotel are generally described as large and comfortable, contributing to a restful stay, although some guests have noted issues with pillow softness and occasional bed sheet cleanliness.
Overall, Hotel Madera Hong Kong, a four-star establishment, provides good value and facilities aligning with its rating. Guests appreciate the polite and professional service, satisfactory amenities and the added luxury of rooms featuring jacuzzi bathtubs, enhancing the stay's comfort and relaxation. Despite minor areas needing improvement, the hotel remains a compelling option for travelers seeking comfort and convenience in Kowloon.
Categories
The hotel's rooms receive generally positive feedback, noted for their spaciousness and cleanliness. Many guests appreciate the stylish and comfortable environment with practical features like large windows, separate desk areas and well-maintained bathrooms equipped with luxuries such as jacuzzi tubs. The rooms are well soundproofed, ensuring a peaceful stay and the amenities, including smart TVs and reliable Wi-Fi, are well-received. Occasional issues such as outdated decor, slow room service and cleanliness concerns are reported but tend to be outweighed by the overall positive experience, including frequent room upgrades and comfortable beds.
Cleanliness reviews are mixed. While many guests find the rooms tidy and fresh with good hygiene overall, there are recurring complaints about stained and dusty carpets, lingering odors and occasional oversight in room maintenance. This indicates room for improvement in maintaining consistent cleanliness standards throughout the hotel.
The staff at Hotel Madera Hong Kong consistently earn high praise for their friendliness, politeness and helpfulness. Both the front desk and cleaning staff are recognized for their professional and accommodating service, often going above and beyond to ensure guest satisfaction. Although there are occasional reports of unsatisfactory staff interactions, the overall sentiment is that the staff contribute significantly to a positive and welcoming atmosphere.
Despite some limitations in the breakfast offerings due to ongoing renovations, the hotel attempts to provide basic morning refreshments delivered to rooms, though guests feel the variety and sufficiency could be improved.
Hotel Madera Hong Kong is family-friendly with amenities and a location that cater well to families. The spacious rooms, accessibility to nearby stores and a pleasant hotel environment contribute to a comfortable stay for families visiting Hong Kong.
Beds at the hotel are generally described as large and comfortable, contributing to a restful stay, although some guests have noted issues with pillow softness and occasional bed sheet cleanliness.
Overall, Hotel Madera Hong Kong, a four-star establishment, provides good value and facilities aligning with its rating. Guests appreciate the polite and professional service, satisfactory amenities and the added luxury of rooms featuring jacuzzi bathtubs, enhancing the stay's comfort and relaxation. Despite minor areas needing improvement, the hotel remains a compelling option for travelers seeking comfort and convenience in Kowloon.
Romantic Hotel
Hotel Madera is known for its spacious and stylish rooms with unique themes. It focuses on customer service, making it a popular choice for couples. The hotel provides a comfortable and romantic atmosphere.
4-Star Hotel
Located in Jordan, Hotel Madera offers uniquely designed rooms and a rooftop terrace with city views. It provides a comfortable and stylish stay with a touch of local flair.
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel for Yoga
Guest Reviews
Hotel Madera Hong Kong boasts an exceptional location in the heart of Kowloon, making it a prime choice for travelers. The hotel is conveniently situated near the Jordan MTR station, just a few minutes' walk from Exit B, ensuring easy access to public transportation. This central position places guests within close proximity to the bustling Temple Street Market, a myriad of restaurants offering both Western and Chinese cuisine and a variety of shopping options.
The surrounding area is vibrant, featuring numerous eateries, convenience stores and small shops. Despite being close to the lively Jordan district, the hotel is located on a side road, providing a quieter atmosphere for a restful stay. Guests appreciate the hotel's accessibility with bus stops and a taxi stand nearby, allowing for seamless travel throughout the city.
The notable rooftop bar is a perfect spot to unwind while taking in the city's stunning views. Overall, Hotel Madera Hong Kong combines convenience with comfort, offering a strategic base for exploring the dynamic surroundings of Kowloon.
Hotel Madera Hong Kong's breakfast offerings seem to have room for improvement based on guest experiences. Currently, there is no restaurant available for breakfast due to renovations, which leaves guests without an on-site option. As a result, the breakfast provided is minimal and typically consists of just a cup of tea or coffee along with a croissant or muffin delivered to the room. Some guests found this basic breakfast insufficient and limited, noting it lacks variety. However, despite the minimal options, some guests did mention that the breakfast provided was very nice. Overall, the breakfast at Hotel Madera Hong Kong could benefit from expanded offerings and improved facilities.
Hotel Madera Hong Kong offers a generally positive experience with several notable highlights in their room accommodations. Guests consistently appreciate the spaciousness and cleanliness of the rooms, often commenting that the rooms are larger than expected, especially considering the hotel's location and price range. Many reviews praise the stylish and comfortable atmosphere, mentioning practical features like large floor-to-ceiling windows, separate desk and wardrobe areas and well-maintained bathrooms with luxuries such as hot water, jacuzzi tubs and good water pressure.
Additionally, the soundproofing in the rooms is excellent, contributing to a restful stay. Guests also value the thoughtful amenities provided, including ironing boards, luxury lounge chairs, smart TVs and reliable Wi-Fi. Some rooms come with extra touches like a package of snacks and beverages, further enhancing the guest experience.
However, there are occasional issues that detract from the stay, such as outdated decor, slow room service and cleanliness concerns like dusty or stained carpets. Some rooms have been reported to feel damp or smelled of smoke and there have been instances where the room did not match the expectations set by online photos, such as receiving a folding bed instead of a standard one.
Technical issues like faulty TV signals, slow drains and inadequate lighting have been mentioned, along with the lack of USB plugs for charging devices. Despite these drawbacks, many guests find the positives far outweigh the negatives, often noting that they received room upgrades and enjoyed the large, comfortable bed setups. Overall, the spacious, well-equipped rooms and efficient cleaning services make Hotel Madera a reliable choice for visitors seeking comfort in Hong Kong.
Hotel Madera Hong Kong offers rooms that vary in size with the deluxe and 2-bed rooms being notably spacious for Hong Kong standards. Guests frequently comment on the comfort of the hotel's beds, describing them as large and comfortable, though some find the pillows too soft for their liking. Despite a few reports of stained bed sheets and an occasional bed odor, the majority of reviews highlight the beds as a positive feature of the stay. The firmness of the mattresses seems to hit the right balance for most guests, offering good support for a restful night's sleep. Overall, the bedding is deemed cozy and conducive to relaxation, contributing to a comfortable hotel experience.
Hotel Madera Hong Kong garners mixed reviews when it comes to cleanliness. Guests often praise the hotel for its clean, comfortable and spacious rooms, highlighting a generally tidy environment and fresh scents. Many visitors appreciated the excellent hygiene conditions and neat atmosphere with some noting that their rooms were very clean and quiet.
However, cleanliness issues were notably present in several reviews. A recurring complaint involved the condition of the carpets, which were described as stained, dusty and lacking in proper cleanliness. Some guests also mentioned finding hair clips left by previous occupants, dust and hair on the carpet and stains on bed sheets. Additionally, reports of unpleasant odors in corridors, smelly rooms and dust issues were noted, which suggest room for improvement. Overall, while some guests found the hygiene satisfactory, others felt that the cleanliness standards did not consistently meet expectations.
Hotel Madera Hong Kong's staff consistently receive high praise for their friendliness, politeness and helpfulness. Many reviews highlight the professional yet warm demeanor of both the front desk and cleaning staff, noting their accommodating and attentive service. Guests frequently mention that the front desk's response time and overall service quality are excellent. Specific staff members, such as Joe Ma and Fiona Wong, are singled out for their exceptional customer service, often exceeding expectations. Thoughtful gestures like providing snacks and drinks enhance the guest experience.
However, there are occasional reports of dissatisfaction, particularly regarding some staff members' attitudes and responsiveness to specific problems. Despite isolated incidents, the majority of feedback underscores a positive, professional and supportive environment created by the hotel's team. Overall, Hotel Madera Hong Kong's staff are commended for their dedication to ensuring a pleasant and hassle-free stay for their guests.
Hotel Madera Hong Kong offers a family-friendly environment with staff noted for their niceness. The convenient location boasts various stores suitable for families with children, ensuring easy access to necessities. The hotel, situated at 26 floors, provides a pleasant view that guests can enjoy, adding an extra layer of appeal to the stay. While some guests found the bathtub drained slowly and had difficulties finding English or Cantonese TV programs for children, the overall family-friendly atmosphere and the accessible lounge with nearby amenities make it a comfortable choice for families visiting Hong Kong.
Hotel Madera Hong Kong, rated as a four-star establishment, generally provides good value and facilities that meet the expectations typical of its rating. The front desk and lobby staff receive high praise for their politeness and commendable service, which enhances the overall experience. The hotel's facilities align with four-star standards, offering a satisfactory array of amenities. However, while the hotel cleanliness is considered average, attention to detail around the bed or covers could be improved. There are minor inconveniences such as dim lighting in the bathroom and occasional issues with the lighting system.
In comparison to other similarly priced hotels, some guests observe that there are better options available in Kowloon for a staycation experience. Despite this, Hotel Madera holds its own among similar ranking hotels within its price range.
Hotel Madera Hong Kong offers a range of rooms equipped with jacuzzi bathtubs, a feature that has garnered significant appreciation from guests. Many guests specifically choose these rooms for the luxurious experience provided by the jacuzzi-style bath tubs. These tubs are frequently described as clean and inviting, adding a touch of opulence to the stay.
The massage function in the bathtubs also adds to the comfort, although some guests have noted that it is relatively weak. Despite this, the overall sentiment towards the jacuzzi and massage pool facilities is predominantly positive with many guests expressing their love for this amenity.
However, there are mentions of a few issues, such as maintenance needs and occasional odors when running the jacuzzi. The hair dryer safety also requires attention as its tip overheats. Still, the emotional appeal and relaxation offered by the jacuzzi bathtubs in the Hotel Madera Hong Kong appear to be a significant draw for travelers looking for a luxurious stay in the city.
Location Show Map
Location
The surrounding area is vibrant, featuring numerous eateries, convenience stores and small shops. Despite being close to the lively Jordan district, the hotel is located on a side road, providing a quieter atmosphere for a restful stay. Guests appreciate the hotel's accessibility with bus stops and a taxi stand nearby, allowing for seamless travel throughout the city.
The notable rooftop bar is a perfect spot to unwind while taking in the city's stunning views. Overall, Hotel Madera Hong Kong combines convenience with comfort, offering a strategic base for exploring the dynamic surroundings of Kowloon.
Breakfast
Rooms
Additionally, the soundproofing in the rooms is excellent, contributing to a restful stay. Guests also value the thoughtful amenities provided, including ironing boards, luxury lounge chairs, smart TVs and reliable Wi-Fi. Some rooms come with extra touches like a package of snacks and beverages, further enhancing the guest experience.
However, there are occasional issues that detract from the stay, such as outdated decor, slow room service and cleanliness concerns like dusty or stained carpets. Some rooms have been reported to feel damp or smelled of smoke and there have been instances where the room did not match the expectations set by online photos, such as receiving a folding bed instead of a standard one.
Technical issues like faulty TV signals, slow drains and inadequate lighting have been mentioned, along with the lack of USB plugs for charging devices. Despite these drawbacks, many guests find the positives far outweigh the negatives, often noting that they received room upgrades and enjoyed the large, comfortable bed setups. Overall, the spacious, well-equipped rooms and efficient cleaning services make Hotel Madera a reliable choice for visitors seeking comfort in Hong Kong.
Beds
Cleanliness
However, cleanliness issues were notably present in several reviews. A recurring complaint involved the condition of the carpets, which were described as stained, dusty and lacking in proper cleanliness. Some guests also mentioned finding hair clips left by previous occupants, dust and hair on the carpet and stains on bed sheets. Additionally, reports of unpleasant odors in corridors, smelly rooms and dust issues were noted, which suggest room for improvement. Overall, while some guests found the hygiene satisfactory, others felt that the cleanliness standards did not consistently meet expectations.
Staff
However, there are occasional reports of dissatisfaction, particularly regarding some staff members' attitudes and responsiveness to specific problems. Despite isolated incidents, the majority of feedback underscores a positive, professional and supportive environment created by the hotel's team. Overall, Hotel Madera Hong Kong's staff are commended for their dedication to ensuring a pleasant and hassle-free stay for their guests.
Family
4 Star
In comparison to other similarly priced hotels, some guests observe that there are better options available in Kowloon for a staycation experience. Despite this, Hotel Madera holds its own among similar ranking hotels within its price range.
Rooms with Jacuzzi / Hot-Tub
The massage function in the bathtubs also adds to the comfort, although some guests have noted that it is relatively weak. Despite this, the overall sentiment towards the jacuzzi and massage pool facilities is predominantly positive with many guests expressing their love for this amenity.
However, there are mentions of a few issues, such as maintenance needs and occasional odors when running the jacuzzi. The hair dryer safety also requires attention as its tip overheats. Still, the emotional appeal and relaxation offered by the jacuzzi bathtubs in the Hotel Madera Hong Kong appear to be a significant draw for travelers looking for a luxurious stay in the city.
No, Hotel Madera Hong Kong doesn't have any pool.
No, a spa isn't available at Hotel Madera Hong Kong.
No, Hotel Madera Hong Kong doesn't allow dogs.
No, parking facilities aren't available at Hotel Madera Hong Kong.
Yes, Hotel Madera Hong Kong has a gym.
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