Hong Kong SkyCity Marriott Hotel
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Summary of reviewsHong Kong SkyCity Marriott Hotel garners high praise from guests for its prime location, excellent transport services and luxurious amenities. Ideally situated near the Hong Kong International Airport and AsiaWorld-Expo, the hotel offers convenience for travelers in transit, business attendees and visitors to nearby attractions such as Disneyland and Lantau Island. The complimentary shuttle service enhances the ease of access to the airport and other key points, making it a favored choice for business and leisure travelers alike.
Breakfast at the hotel stands out with its extensive buffet offering a variety of Western and Asian delicacies, fresh fruits and local dishes. While some find it slightly overpriced, the overall feedback is overwhelmingly positive with most guests appreciating the quality and variety available. Similarly, the dinner experience is marked by delicious options and an enjoyable ambiance, although some mention the high cost and occasional inconsistencies in food quality.
Guest rooms are frequently lauded for their spaciousness, cleanliness and quietness. Family rooms are particularly well-received for their ample space and modern amenities. Despite minor issues such as dim lighting or occasional musty smells, most guests find the accommodations exceptionally comfortable, enhanced by well-designed layouts and beautiful sea views.
The hotel maintains high standards of cleanliness, evident in the consistently positive remarks about spotless rooms and public areas. Attentive housekeeping staff and well-organized facilities further ensure a pleasant stay. The friendly, professional staff are another highlight, providing exceptional service from the front desk to the concierge. Their multilingual abilities help bridge any communication gaps and their consistent willingness to assist with various needs enhances the overall guest experience.
Reliable and fast free wifi is another strong point, crucial for both business and leisure travelers. Additionally, the hotel’s amenities such as the spa, gym and indoor pool are highly appreciated. Guests enjoy the well-maintained facilities, including a luxurious sauna, steam room and modern fitness center, although some note that the gym can be slightly crowded at times. The pool area with its heated water and relaxing ambiance, adds to the overall appeal.
Families find the hotel particularly accommodating with spacious family rooms, child-friendly services and free breakfast for children under 12. Although there may not be extensive activities for children within the hotel, the convenience and comfort provided make it a preferred choice for family stays. Lastly, the beds receive consistent accolades for comfort with cozy pillows and ample rest space contributing to a restful night's sleep.
Overall, the Hong Kong SkyCity Marriott Hotel excels in providing a comfortable, convenient and luxurious experience, solidifying its reputation as a top-notch five-star accommodation fit for a variety of travelers.
Categories
Breakfast at the hotel stands out with its extensive buffet offering a variety of Western and Asian delicacies, fresh fruits and local dishes. While some find it slightly overpriced, the overall feedback is overwhelmingly positive with most guests appreciating the quality and variety available. Similarly, the dinner experience is marked by delicious options and an enjoyable ambiance, although some mention the high cost and occasional inconsistencies in food quality.
Guest rooms are frequently lauded for their spaciousness, cleanliness and quietness. Family rooms are particularly well-received for their ample space and modern amenities. Despite minor issues such as dim lighting or occasional musty smells, most guests find the accommodations exceptionally comfortable, enhanced by well-designed layouts and beautiful sea views.
The hotel maintains high standards of cleanliness, evident in the consistently positive remarks about spotless rooms and public areas. Attentive housekeeping staff and well-organized facilities further ensure a pleasant stay. The friendly, professional staff are another highlight, providing exceptional service from the front desk to the concierge. Their multilingual abilities help bridge any communication gaps and their consistent willingness to assist with various needs enhances the overall guest experience.
Reliable and fast free wifi is another strong point, crucial for both business and leisure travelers. Additionally, the hotel’s amenities such as the spa, gym and indoor pool are highly appreciated. Guests enjoy the well-maintained facilities, including a luxurious sauna, steam room and modern fitness center, although some note that the gym can be slightly crowded at times. The pool area with its heated water and relaxing ambiance, adds to the overall appeal.
Families find the hotel particularly accommodating with spacious family rooms, child-friendly services and free breakfast for children under 12. Although there may not be extensive activities for children within the hotel, the convenience and comfort provided make it a preferred choice for family stays. Lastly, the beds receive consistent accolades for comfort with cozy pillows and ample rest space contributing to a restful night's sleep.
Overall, the Hong Kong SkyCity Marriott Hotel excels in providing a comfortable, convenient and luxurious experience, solidifying its reputation as a top-notch five-star accommodation fit for a variety of travelers.
Hotel with Parking
Offering on-site and valet parking with clear hourly, daily, and overnight rates for in-house guests. Electric car charging stations are available, and there is also off-site parking conveniently located nearby.
EV charging stations
Hotel with EV Charging Stations
This hotel provides EV charging stations, making it convenient for guests with electric vehicles. It offers a comfortable stay with comprehensive amenities.
Hotel with Indoor Pool
Offers a 25-meter indoor heated swimming pool, ideal for lap swimming. Guests can also utilize the sauna, steam room, and whirlpool, which are part of the hotel's Quan Spa and 24-hour fitness center.
Hotel with Heated Pool
Hong Kong SkyCity Marriott Hotel offers excellent heated pool facilities, including a comfortable and nicely temperature-controlled indoor pool, a heated spa, and a steam room.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
5-Star Hotel
Guest Reviews
The Hong Kong SkyCity Marriott Hotel boasts a prime location, making it an ideal spot for travelers in transit or those with early morning flights. The hotel's close proximity to Hong Kong International Airport and AsiaWorld-Expo makes it incredibly convenient. Guests appreciate the free shuttle service that runs every half hour to both the airport and Tung Chung, ensuring easy and efficient transfers.
The location is particularly advantageous for attending trade shows or concerts at the nearby AsiaWorld-Expo and it’s also convenient for those looking to visit Disneyland or explore Lantau Island. While the hotel is slightly remote from the city center, the easy access to public transit systems, including the AirPort Express train, compensates for this isolation.
Overall, the Hong Kong SkyCity Marriott Hotel is highly praised for its strategic location and excellent transportation services, which make it a top choice for business travelers and those needing a comfortable layover destination.
The breakfast offerings at Hong Kong SkyCity Marriott Hotel receive high praise from guests, who frequently highlight its extensive and varied choices. The spread includes a rich assortment of vegetables, fruits, local dishes such as noodle soup and both Western and Asian delicacies, catering to diverse tastes. The buffet is often described as fabulous, outstanding and amazing with a large selection of fresh, delicious foods. The breakfast lounge is noted for its cleanliness and comfort, although it can get busy and chaotic at times. Some guests appreciate the convenience of room service, mentioning the speed and completeness of ordered breakfasts.
Despite the largely positive feedback, a few guests found the breakfast to be overpriced or not up to their taste, pointing to issues like cold food, low-quality coffee and a lack of variety. Nonetheless, for the majority, the hotel’s breakfast stands out as a highlight of their stay, offering a delightful start to the day.
The dining experience at Hong Kong SkyCity Marriott Hotel comes with a mix of reviews. Guests appreciated the well-sized and delicious food, the enjoyable evening meals and the chance to watch the Hong Kong skyline and sunset while dining, which some described as a dream experience. The dinner buffet impressed, although it was noted to be a bit pricey. The hotel offers a good variety of dining options, including room service, though it is also described as expensive.
On the downside, some found the food quality inconsistent and noted that certain meals seemed mediocre or tasted as if they were cooked hours earlier. A few guests were disappointed by the limited restaurant choices and the high prices of food, including the Chinese restaurant on level M. Breakfast offerings, particularly the buffet, were also considered expensive with limited options during breakfast time. Despite these issues, the hotel's location near the trade fair and the extensive breakfast were positives for some visitors.
Overall, while the food can be pricey and occasionally underwhelming, the atmosphere and some standout meals still made dining a worthy experience for many guests.
The rooms at Hong Kong SkyCity Marriott Hotel consistently earn positive remarks from guests, who highlight their spacious and clean nature. The rooms are often described as larger than expected, providing a comfortable size for Hong Kong standards. Many reviews emphasize the quietness of the rooms, contributing to a restful stay. Beds in the rooms are reported to be very comfortable, ensuring a good night's sleep.
Family rooms, in particular, garner praise for their generous space and cleanliness, making them suitable for family travel. The rooms are well-equipped with modern amenities and many guests appreciate the thoughtful room layout and decor. Rooms with sea views are frequently mentioned, enhancing the overall experience with a beautiful backdrop.
Guests appreciate the substantial sound insulation, which adds to the overall comfort and serenity of their stay. Despite a few mentions of dim lighting and occasional mould smell, the majority of reviews focus on the positive aspects of room cleanliness and space. The hotel’s proximity to the airport is also a notable advantage for travelers.
Overall, the Hong Kong SkyCity Marriott Hotel provides a comfortable and convenient accommodation option with spacious, clean and well-furnished rooms, making it a standout choice for both solo travelers and families.
The beds at the Hong Kong SkyCity Marriott Hotel receive high praise from guests for their exceptional comfort. Many guests describe the beds as cozy, very comfortable and fantastically comfortable, ensuring a restful night's sleep. Positive remarks also extend to the pillows, which are noted for their comfort.
However, opinions on the size and firmness of the beds vary. Some guests find the beds to be a bit too soft, while others feel they are excessively so. There are also comments about the beds being too small for family rooms, though others mention that the beds are big and provide ample space. Overall, the emphasis is on comfort with numerous mentions of cozy and comfortable beds contributing to a pleasant stay.
Hong Kong SkyCity Marriott Hotel receives consistently positive remarks for its cleanliness and spacious accommodations. Many guests highlight the rooms as clean, spacious and well-maintained with phrases like "very clean room" and "spotlessly clean" frequently appearing in feedback. The hotel's overall cleanliness is often described as impressive with some guests even calling it the cleanest hotel they've ever stayed in.
The staff also contributes to the positive experience with their attentive and friendly nature, ensuring prompt housekeeping services. Guests appreciate the organized nature of the hotel, where everything is "perfectly clean and organized." Rooms are frequently noted to be larger than expected and offer a comfortable stay.
However, a few reviews did mention minor issues such as a musty smell in some rooms, old bathtubs, occasional hair on towels and some cleanliness inadequacies in the steam room and under-equipped rooms. Despite these outliers, the majority of feedback underscores a high standard of cleanliness and comfort, making it a reliable choice for travelers.
The staff of Hong Kong SkyCity Marriott Hotel consistently receive high praise for their friendliness and professionalism. Guests frequently describe the staff as accommodating, attentive and eager to help. Many have lauded the staff for being extremely polite and kind with some noting their particular effectiveness at the front desk and concierge services.
In addition to excellent service in hospitality, the staff's responsiveness is notable. They are quick to assist with various requests, such as providing wheelchairs and offering dining recommendations. The concierge staff, in particular, are frequently highlighted for their helpfulness and willingness to go above and beyond in assisting guests.
Language barriers are minimized due to the multilingual capabilities of some staff members, such as those who speak Japanese. The positive interactions extend from the reception to additional services, including housekeeping, which is described as impeccable.
Compliments also go to the shuttle bus services provided by the hotel, backed by polite and efficient drivers, making travel more convenient for the guests. Overall, it’s the enthusiasm and genuine willingness to assist that leaves a lasting impression, contributing to memorable stays at the hotel.
While the majority of reviews speak highly of the staff, there are occasional mentions of less satisfactory interactions, particularly at the gate and front desk. However, these experiences seem to be the exception rather than the norm.
In summary, Hong Kong SkyCity Marriott Hotel's staff stands out for their exceptional hospitality, maintaining a consistent reputation for making guests feel welcome and well-cared-for during their stay.
The Hong Kong SkyCity Marriott Hotel boasts highly commendable wifi services, making it an attractive option for both leisure and business travelers. With strong, reliable and fast internet access available throughout the hotel, guests can expect excellent wifi reception whether they are in their rooms or elsewhere within the property. The rooms come equipped with conveniently located USB outlets by the bedside, adding to the overall ease of connectivity. While there were occasional mentions of unstable internet connection, the prevalent feedback emphasizes the near-perfect wifi experience. Expect clean rooms with excellent wifi coverage and reliable performance suitable for various online activities, including business tasks.
The spa at the Hong Kong SkyCity Marriott Hotel receives high praise for its various amenities and overall experience. Guests frequently highlight the luxurious sauna, steam bath and jacuzzi as outstanding features. Both the thermal baths and swimming pool are described as exceptional and many guests find the steam room to be a delightful way to relax before a flight. The spa services consistently receive compliments for being excellent and wonderfully managed by friendly staff.
However, there are a few points of critique as well. The spa dressing room and shower area are noted to be somewhat cramped and there were mentions of a smelly steam bath and a steam pipe at an inconvenient height posing a hazard. Despite these minor inconveniences, guests generally regard the spa facilities as a superb and wonderful retreat, often commenting on the helpfulness of the pool staff and the overall enjoyment of the spa's amenities. To enhance the experience, some guests suggest that extending the spa's operating hours would be beneficial.
For fitness enthusiasts staying at the Hong Kong SkyCity Marriott Hotel, the gym receives widespread praise from guests. Many describe it as impressive, excellent and modern, highlighting its well-equipped nature and suitability for various workout routines. The fitness facilities are often mentioned as a notable amenity of the hotel with some guests expressing appreciation for the friendly staff at the gym. While the overall sentiment towards the gym is positive, some reviews note that the space can be a bit small and occasionally crowded. Despite minor size constraints, the gym effectively meets the needs of most visitors, contributing to a pleasant stay at the hotel.
The Hong Kong SkyCity Marriott Hotel features a remarkable indoor swimming pool that stands out among the hotel's amenities. Perfect for relaxation, this large, well-maintained pool is complemented by additional amenities such as a steam room and jacuzzi, creating a soothing environment for guests. The pool is noted for its nice temperature, being heated and suitable for mixed-sex use. Users frequently praise it as great and wonderful, highlighting the comfort and enjoyment it provides. The pool area itself adds to the overall experience with helpful staff ensuring that all needs are met. Guests also appreciate the availability of a sauna for enhanced relaxation. Overall, the pool at the Hong Kong SkyCity Marriott Hotel is a delightful addition, offering both leisure and comfort.
The Hong Kong SkyCity Marriott Hotel comes highly recommended for families looking for a comfortable and accommodating stay. The hotel offers suites and spacious family rooms that are noted for their comfort, making it a suitable option for family travel. Parents can appreciate the child-friendly services and the staff's exceptional friendliness and politeness toward family members.
Kids particularly enjoyed their stay with two children under 12 even receiving free breakfast, which is always a bonus for traveling families. The facility is perfect for transit, making it convenient for those with tight flight schedules. The ease of check-out and a relaxing shuttle bus add to the stress-free experience.
However, some reviews point out there’s not much for kids to do within the hotel, so planning additional activities might be necessary. Despite this, the overall family experience is positive and the hotel stands out as an excellent choice for a relaxing family outing.
The Hong Kong SkyCity Marriott Hotel has consistently received praise for its five-star rating, facilities and services. Guests have noted the hotel as offering clean and modern accommodations, contributing to a true five-star experience. Reviews frequently highlight the luxury of the service provided, citing it as exceptional, top-notch and impressive. The facilities and amenities are also described as outstanding, living up to the high standards expected of a five-star establishment. The hotel's service is often described as consistent in quality with many guests recommending it for its excellent and highly memorable stays. The location of the hotel is deemed perfect, adding to its appeal. Overall, the reviews reflect an exceptional five-star experience, making it a highly recommended destination.
The Hong Kong SkyCity Marriott Hotel receives high marks from business travelers for its excellent facilities and services. The hotel offers quality conference and board meeting rooms, making it well-equipped for corporate needs. The location is optimal, being very close to the business center and convention center, which is convenient for attending exhibitions and business events. Additionally, good room service and the overall value for money further enhance the experience. Business travelers consistently find it ideal for both short and extended business stays. The concierge team contributes to a great rooming experience, making the hotel a commendable choice for those on business trips.
The Hong Kong SkyCity Marriott Hotel offers exceptional accessibility features for guests with disabilities. It boasts accessible rooms and facilities, making it a comfortable and barrier-free stay at a luxury hotel. The property includes wheelchair-friendly corridors and braille signage to ensure ease of navigation for all guests.
The hotel's location is highlighted as particularly convenient and ideal for those planning to visit nearby attractions. Despite being slightly remote, the complimentary shuttle bus service significantly improves accessibility to the hotel. Additionally, the attentive staff and guiding assistance enhance the overall experience, making it a place worth considering for guests seeking accessibility and convenience.
The Hong Kong SkyCity Marriott Hotel offers excellent heated pool facilities that many guests have appreciated. The comfortable and nicely temperature-controlled indoor pool stands out as a fantastic feature. Guests also enjoy the heated spa and steam room, complemented by great gym facilities. This combination creates an inviting and relaxing experience for visitors who love a heated pool. Many expressed gratitude for these amenities, highlighting them as a key aspect of their stay.
The indoor pool at the Hong Kong SkyCity Marriott Hotel receives positive feedback from guests. Described as well-designed, the pool provides a pleasant and relaxing environment. Guests appreciate the nice facilities and enjoy the addition of saunas. The indoor pool is frequently mentioned alongside the hotel’s excellent gym and amazing spa, indicating that the recreational amenities contribute to a satisfying stay.
Hong Kong SkyCity Marriott Hotel is frequently praised for its luxurious ambiance and upscale design, standing out for its contemporary, stylish appearance. Guests have highlighted the hotel's luxurious rooms, noting their distinctiveness and exclusive feel. The hotel itself is described as prestigious, providing an overall luxurious vibe. Families particularly appreciate the luxurious family rooms and the luxurious facilities further enhance the experience. Many find the hotel's luxurious and beautiful design comparable to or even surpassing, some of the most renowned luxury hotels globally.
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Location
The location is particularly advantageous for attending trade shows or concerts at the nearby AsiaWorld-Expo and it’s also convenient for those looking to visit Disneyland or explore Lantau Island. While the hotel is slightly remote from the city center, the easy access to public transit systems, including the AirPort Express train, compensates for this isolation.
Overall, the Hong Kong SkyCity Marriott Hotel is highly praised for its strategic location and excellent transportation services, which make it a top choice for business travelers and those needing a comfortable layover destination.
Breakfast
Despite the largely positive feedback, a few guests found the breakfast to be overpriced or not up to their taste, pointing to issues like cold food, low-quality coffee and a lack of variety. Nonetheless, for the majority, the hotel’s breakfast stands out as a highlight of their stay, offering a delightful start to the day.
Dinner
On the downside, some found the food quality inconsistent and noted that certain meals seemed mediocre or tasted as if they were cooked hours earlier. A few guests were disappointed by the limited restaurant choices and the high prices of food, including the Chinese restaurant on level M. Breakfast offerings, particularly the buffet, were also considered expensive with limited options during breakfast time. Despite these issues, the hotel's location near the trade fair and the extensive breakfast were positives for some visitors.
Overall, while the food can be pricey and occasionally underwhelming, the atmosphere and some standout meals still made dining a worthy experience for many guests.
Rooms
Family rooms, in particular, garner praise for their generous space and cleanliness, making them suitable for family travel. The rooms are well-equipped with modern amenities and many guests appreciate the thoughtful room layout and decor. Rooms with sea views are frequently mentioned, enhancing the overall experience with a beautiful backdrop.
Guests appreciate the substantial sound insulation, which adds to the overall comfort and serenity of their stay. Despite a few mentions of dim lighting and occasional mould smell, the majority of reviews focus on the positive aspects of room cleanliness and space. The hotel’s proximity to the airport is also a notable advantage for travelers.
Overall, the Hong Kong SkyCity Marriott Hotel provides a comfortable and convenient accommodation option with spacious, clean and well-furnished rooms, making it a standout choice for both solo travelers and families.
Beds
However, opinions on the size and firmness of the beds vary. Some guests find the beds to be a bit too soft, while others feel they are excessively so. There are also comments about the beds being too small for family rooms, though others mention that the beds are big and provide ample space. Overall, the emphasis is on comfort with numerous mentions of cozy and comfortable beds contributing to a pleasant stay.
Cleanliness
The staff also contributes to the positive experience with their attentive and friendly nature, ensuring prompt housekeeping services. Guests appreciate the organized nature of the hotel, where everything is "perfectly clean and organized." Rooms are frequently noted to be larger than expected and offer a comfortable stay.
However, a few reviews did mention minor issues such as a musty smell in some rooms, old bathtubs, occasional hair on towels and some cleanliness inadequacies in the steam room and under-equipped rooms. Despite these outliers, the majority of feedback underscores a high standard of cleanliness and comfort, making it a reliable choice for travelers.
Staff
In addition to excellent service in hospitality, the staff's responsiveness is notable. They are quick to assist with various requests, such as providing wheelchairs and offering dining recommendations. The concierge staff, in particular, are frequently highlighted for their helpfulness and willingness to go above and beyond in assisting guests.
Language barriers are minimized due to the multilingual capabilities of some staff members, such as those who speak Japanese. The positive interactions extend from the reception to additional services, including housekeeping, which is described as impeccable.
Compliments also go to the shuttle bus services provided by the hotel, backed by polite and efficient drivers, making travel more convenient for the guests. Overall, it’s the enthusiasm and genuine willingness to assist that leaves a lasting impression, contributing to memorable stays at the hotel.
While the majority of reviews speak highly of the staff, there are occasional mentions of less satisfactory interactions, particularly at the gate and front desk. However, these experiences seem to be the exception rather than the norm.
In summary, Hong Kong SkyCity Marriott Hotel's staff stands out for their exceptional hospitality, maintaining a consistent reputation for making guests feel welcome and well-cared-for during their stay.
Wi-Fi
Spa
However, there are a few points of critique as well. The spa dressing room and shower area are noted to be somewhat cramped and there were mentions of a smelly steam bath and a steam pipe at an inconvenient height posing a hazard. Despite these minor inconveniences, guests generally regard the spa facilities as a superb and wonderful retreat, often commenting on the helpfulness of the pool staff and the overall enjoyment of the spa's amenities. To enhance the experience, some guests suggest that extending the spa's operating hours would be beneficial.
Gym
Pool
Family
Kids particularly enjoyed their stay with two children under 12 even receiving free breakfast, which is always a bonus for traveling families. The facility is perfect for transit, making it convenient for those with tight flight schedules. The ease of check-out and a relaxing shuttle bus add to the stress-free experience.
However, some reviews point out there’s not much for kids to do within the hotel, so planning additional activities might be necessary. Despite this, the overall family experience is positive and the hotel stands out as an excellent choice for a relaxing family outing.
5 Star
Business
Accessible
The hotel's location is highlighted as particularly convenient and ideal for those planning to visit nearby attractions. Despite being slightly remote, the complimentary shuttle bus service significantly improves accessibility to the hotel. Additionally, the attentive staff and guiding assistance enhance the overall experience, making it a place worth considering for guests seeking accessibility and convenience.
Heated Pool
Indoor Pool
Luxury
Yes, Hong Kong SkyCity Marriott Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Hong Kong SkyCity Marriott Hotel.
No, Hong Kong SkyCity Marriott Hotel doesn't allow dogs.
Yes, parking facilities are available at Hong Kong SkyCity Marriott Hotel.
Yes, Hong Kong SkyCity Marriott Hotel has a gym.
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