Harbour Plaza Metropolis
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Summary of reviewsHarbour Plaza Metropolis is an ideal choice for both business and leisure travelers due to its strategic location. Its prime positioning near Hung Hom and Hongkan MTR stations ensures seamless connectivity, making it particularly advantageous for concertgoers and those attending events at nearby venues. The hotel's proximity to educational institutions like Hong Kong Polytechnic University and various commercial facilities adds to its appeal. Guests also appreciate the tranquil environment and scenic sea views available from some of the rooms.
The breakfast experience at Harbour Plaza Metropolis generally garners positive feedback for its delicious and diverse offerings catering to both Western and Asian tastes. The availability of gluten-free options is particularly noted. However, there are mixed opinions regarding the value and selection with some guests suggesting improvements in quality and variety. Service during breakfast could also use enhancement, although it remains a recommended feature for those seeking a flavorful start to their day.
Dinner options receive praise for food quality, especially dishes like the Hainan chicken rice and offerings at the Japanese restaurant. Nonetheless, securing a dinner reservation can be challenging and some guests feel that the high cost and limited dining options in the surrounding area pose minor inconveniences.
The rooms at Harbour Plaza Metropolis impress with their spaciousness and comfort. Many come with separate bedrooms, living rooms and kitchens, making them suitable for longer stays. Guests often note the stunning views, especially those overlooking Victoria Harbour. While some areas could benefit from refurbishment, the accommodations are generally clean, tidy and comfortable. The 9th-floor pool and helpful staff add to the overall positive experience.
Cleanliness receives mixed reviews. Many guests appreciate the diligent housekeeping staff and the overall cleanliness of the rooms, but there are recurring concerns about dirty carpets, moldy smells and dust in certain areas. Improvements in these aspects would further enhance the guest experience.
The staff at Harbour Plaza Metropolis are frequently highlighted for their politeness and friendliness. The check-in process is smooth with individuals like Mr. Foster receiving specific praise. The housekeeping team, including Lin Shi Ling, ensures rooms are kept in pristine condition. While service quality can be inconsistent at times, the majority of interactions are positive, contributing to a welcoming atmosphere.
WiFi quality receives mixed feedback with some guests experiencing slow speeds and frequent malfunctions. The lack of USB charging ports and insufficient power adapters are also noted drawbacks.
Families find Harbour Plaza Metropolis to be a comfortable choice with staff being particularly helpful in accommodating young children. Despite limited nearby dining options, the hotel's amenities, including a nearby supermarket, add to the convenience for family travelers.
Lastly, the beds at Harbour Plaza Metropolis are often noted for their comfort with many guests highlighting the perfect firmness and variety of pillow heights. Nonetheless, a few guests found the mattresses hard and the bed sizes insufficient for some needs.
In summary, Harbour Plaza Metropolis stands out for its excellent location, spacious and comfortable rooms and generally positive staff interactions. While some areas such as WiFi connectivity and cleanliness could use improvement, the hotel remains a strong choice for travelers seeking convenience, comfort and friendly service.
Categories
The breakfast experience at Harbour Plaza Metropolis generally garners positive feedback for its delicious and diverse offerings catering to both Western and Asian tastes. The availability of gluten-free options is particularly noted. However, there are mixed opinions regarding the value and selection with some guests suggesting improvements in quality and variety. Service during breakfast could also use enhancement, although it remains a recommended feature for those seeking a flavorful start to their day.
Dinner options receive praise for food quality, especially dishes like the Hainan chicken rice and offerings at the Japanese restaurant. Nonetheless, securing a dinner reservation can be challenging and some guests feel that the high cost and limited dining options in the surrounding area pose minor inconveniences.
The rooms at Harbour Plaza Metropolis impress with their spaciousness and comfort. Many come with separate bedrooms, living rooms and kitchens, making them suitable for longer stays. Guests often note the stunning views, especially those overlooking Victoria Harbour. While some areas could benefit from refurbishment, the accommodations are generally clean, tidy and comfortable. The 9th-floor pool and helpful staff add to the overall positive experience.
Cleanliness receives mixed reviews. Many guests appreciate the diligent housekeeping staff and the overall cleanliness of the rooms, but there are recurring concerns about dirty carpets, moldy smells and dust in certain areas. Improvements in these aspects would further enhance the guest experience.
The staff at Harbour Plaza Metropolis are frequently highlighted for their politeness and friendliness. The check-in process is smooth with individuals like Mr. Foster receiving specific praise. The housekeeping team, including Lin Shi Ling, ensures rooms are kept in pristine condition. While service quality can be inconsistent at times, the majority of interactions are positive, contributing to a welcoming atmosphere.
WiFi quality receives mixed feedback with some guests experiencing slow speeds and frequent malfunctions. The lack of USB charging ports and insufficient power adapters are also noted drawbacks.
Families find Harbour Plaza Metropolis to be a comfortable choice with staff being particularly helpful in accommodating young children. Despite limited nearby dining options, the hotel's amenities, including a nearby supermarket, add to the convenience for family travelers.
Lastly, the beds at Harbour Plaza Metropolis are often noted for their comfort with many guests highlighting the perfect firmness and variety of pillow heights. Nonetheless, a few guests found the mattresses hard and the bed sizes insufficient for some needs.
In summary, Harbour Plaza Metropolis stands out for its excellent location, spacious and comfortable rooms and generally positive staff interactions. While some areas such as WiFi connectivity and cleanliness could use improvement, the hotel remains a strong choice for travelers seeking convenience, comfort and friendly service.
Hotel with Spa
Harbour Plaza Metropolis provides access to spa facilities. The hotel is located in Hunghom and offers a comfortable stay.
Family Friendly Hotel
The hotel offers spacious rooms and suites with harbor views, making it suitable for families. It features a swimming pool and various dining options.
Hotel with Free Wi-Fi
This hotel offers free Wi-Fi. It provides comfortable accommodations with internet access for all guests.
Hotel for Honeymoon
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Harbour Plaza Metropolis is exceptionally well-positioned for both business and leisure travelers. Its prime location near multiple metro stations, including Hung Hom and Hongkan MTR stations, ensures excellent connectivity and easy access to various parts of Hong Kong. The convenience is further enhanced by its proximity to major transportation hubs and a direct bus service to and from the airport.
Guests find it incredibly easy to navigate the city, thanks to the hotel's direct connections to MTR stations through an attached shopping mall. This seamless connectivity is particularly advantageous for those attending events at nearby venues like the Hong Kong Coliseum and Crimson Hall, making it an ideal choice for concertgoers.
Moreover, the hotel's location is praised for its accessibility to educational institutions like the Hong Kong Polytechnic University and its strategic position in a major hub center. The vicinity includes various commercial facilities, providing guests with ample shopping and dining options. The convenient and tranquil environment around the hotel offers a peaceful retreat amidst the bustling city, complemented by scenic sea views from some of the rooms.
Overall, the Harbour Plaza Metropolis stands out for its excellent and convenient location, well-supported by an array of transportation options and nearby amenities, making it a practical and appealing choice for travelers.
Harbour Plaza Metropolis offers a breakfast experience that generally receives positive feedback from its guests. Many reviews praise the breakfast for being delicious, diverse and catering to both Western and Asian tastes. The buffet is often highlighted for its variety and authenticity with some guests noting the availability of gluten-free options as particularly impressive.
However, there are mixed opinions about the overall value and selection. While some guests find the breakfast excellent and one of the best in Hong Kong, others feel that the high prices do not justify the limited options available. A few reviews mention that the breakfast can be monotonous and suggest improvements in quality and variety.
The service during breakfast also draws criticism, particularly regarding staff behavior and attentiveness. Despite these drawbacks, the breakfast service at Harbour Plaza Metropolis remains a recommended feature, especially for those seeking a diverse and flavorful start to their day.
Harbour Plaza Metropolis offers a dining experience that has received mixed reviews from its guests. The food quality stands out with many visitors praising the delicious options available, including the Hainan chicken rice that comes highly recommended. Patrons also enjoyed the food court and dim sum and the Japanese restaurant garnered positive feedback.
However, making a dinner reservation, particularly for the buffet, can be a challenge. Guests have noted difficulty in securing a table, especially during weekends with some suggesting that the hotel should prioritize reservations for its residents. Despite the excellent food, there were some concerns about the high cost and the restaurant service, which could use improvement. Additionally, the surrounding area has limited dining options and finding open restaurants nearby can require a walk. Overall, while the food itself is a highlight, the logistical issues around dining reservations and limited nearby amenities present some challenges.
Harbour Plaza Metropolis offers a variety of rooms that mostly impress with their spaciousness and comfort. Many guests have enjoyed large rooms with separate bedrooms and stunning views, particularly those overlooking Victoria Harbour. Some rooms come with living rooms and kitchens, making them suitable for longer stays or those who prefer cooking their own meals.
Despite some mixed reviews on room size with a few noting their rooms were small or cramped, the majority of guests found their accommodations to be clean, tidy and comfortable. The newly renovated rooms have been highlighted for their cleanliness and updated interiors, although some areas still felt a bit dated and could benefit from further refurbishment.
Complimentary upgrades seem to be a pleasant surprise for many, leading to more spacious and well-appointed suites with excellent views. Guests appreciated the clean bathtubs and the luxurious feel of some bathrooms.
Amenities such as the pool on the 9th floor are recommended for summer stays and the service provided by the staff is often praised for being helpful and polite. The hotel's strategic location with a free shuttle bus to the city center and proximity to a mall, adds convenience to the comfort of the rooms.
Overall, Harbour Plaza Metropolis provides a satisfying stay with its spacious, clean and comfortable rooms, although some minor updates could further enhance the guest experience.
The beds at Harbour Plaza Metropolis have been noted for their comfort with many guests specifically highlighting the comfortable and well-sized beds as a positive aspect of their stay. Multiple reviews mention that the beds offer the perfect firmness and feature pillows of varying heights to cater to different preferences. Guests appreciate the addition of bottled water and comfortable bedding, which enhances the overall experience.
However, some issues were also pointed out. A few guests found the mattresses to be hard and there were mentions of bed sizes not being sufficient for all guests with one review noting that beds seemed fit for kids. Additionally, a couple of reviews pointed out concerns regarding bed cleanliness and room humidity levels.
Despite some criticisms, the general consensus is that Harbour Plaza Metropolis provides a good sleep experience for most guests, especially with numerous commendations for the comfortable beds and soft pillows.
Harbour Plaza Metropolis receives mixed feedback regarding its cleanliness from its guests. Many reviews highlight positive aspects, stating that the rooms are kept lovely and clean, very clean and that the housekeeping service is excellent. Guests often find their rooms to be spacious, super clean and generally comfortable. The efficient and friendly cleaning staff also receive praise for their service, ensuring that rooms are clean and tidy. Several reviews particularly note the cleanliness of the bathtubs and overall room environments.
However, not all comments are favorable. Some guests report issues such as dirty carpets, moldy smells and dust on various surfaces including the walls and air-conditioning vents. The cleanliness of specific areas like the corridor, suite living rooms and bathrooms also comes into question with mentions of hair, dust and stains. Concerns about unclean sheets and blankets are also noted by a number of visitors.
In summary, while many guests appreciate the cleanliness and efforts of the housekeepers at Harbour Plaza Metropolis, there are recurring concerns about certain cleanliness aspects, especially with older fixtures and carpet hygiene.
Nestled in a bustling area, Harbour Plaza Metropolis is characterized by its polite and friendly staff, often highlighted by guests as a major positive aspect of their stay. The check-in experience is generally smooth and well-managed with Mr. Foster at the counter receiving frequent praise for his exceptional service. Guests often commend the reception staff for their efficiency and clear communication during both check-in and check-out. The housekeeping team, including individuals like Lin Shi Ling, is lauded for their attentiveness and thoroughness, ensuring rooms are kept in pristine condition.
Service-oriented and kind, the hotel staff strives to be accommodating, frequently described as very helpful and proactive in addressing guest needs. Whether it's the affectionate attention given by the swimming pool receptionist to young guests or the friendliness of the parking attendant, the staff across various departments consistently aim to enhance the guest experience with their courteous demeanor.
However, the quality of service can be inconsistent. While many staff members impress with their dedication and assistance, there are instances of unprofessionalism, particularly at the front desk and among some higher management. Complaints about slow check-in processes, unclear procedures and occasional unresponsiveness to issues do surface. These areas show potential for improvement to align the overall service experience with the hotel's otherwise high standards.
Despite minor setbacks, the majority of interactions with the staff at Harbour Plaza Metropolis are overwhelmingly positive, creating a welcoming and supportive atmosphere for travelers. The commitment to hospitality is evident, making the hotel a reliable choice for service-focused accommodations.
The WiFi at Harbour Plaza Metropolis receives mixed feedback. While some guests find the WiFi good, others describe issues such as slow speeds, frequent malfunctions and poor network quality. Several guests also noted the lack of USB charging ports in the rooms and the hotel's indifferent attitude towards providing power adapters. Additionally, the presence of long-staying guests sometimes resulted in rubbish being placed in front of their doors.
Harbour Plaza Metropolis proves to be a comfortable and well-suited option for families, particularly those traveling with children. Guests commend the super friendly staff who are very helpful when it comes to accommodating young ones. The hotel provides everything needed for a pleasant stay, making it a favorable choice for families. Although dining options around the hotel are available, some guests noted that there are not many choices of restaurants and some close early. Despite this, the overall impression is positive with amenities like a nearby supermarket adding to the convenience for guests. Reserving at Harbour Plaza Metropolis is a popular choice for families, emphasizing its suitability for family vacations.
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Location
Guests find it incredibly easy to navigate the city, thanks to the hotel's direct connections to MTR stations through an attached shopping mall. This seamless connectivity is particularly advantageous for those attending events at nearby venues like the Hong Kong Coliseum and Crimson Hall, making it an ideal choice for concertgoers.
Moreover, the hotel's location is praised for its accessibility to educational institutions like the Hong Kong Polytechnic University and its strategic position in a major hub center. The vicinity includes various commercial facilities, providing guests with ample shopping and dining options. The convenient and tranquil environment around the hotel offers a peaceful retreat amidst the bustling city, complemented by scenic sea views from some of the rooms.
Overall, the Harbour Plaza Metropolis stands out for its excellent and convenient location, well-supported by an array of transportation options and nearby amenities, making it a practical and appealing choice for travelers.
Breakfast
However, there are mixed opinions about the overall value and selection. While some guests find the breakfast excellent and one of the best in Hong Kong, others feel that the high prices do not justify the limited options available. A few reviews mention that the breakfast can be monotonous and suggest improvements in quality and variety.
The service during breakfast also draws criticism, particularly regarding staff behavior and attentiveness. Despite these drawbacks, the breakfast service at Harbour Plaza Metropolis remains a recommended feature, especially for those seeking a diverse and flavorful start to their day.
Dinner
However, making a dinner reservation, particularly for the buffet, can be a challenge. Guests have noted difficulty in securing a table, especially during weekends with some suggesting that the hotel should prioritize reservations for its residents. Despite the excellent food, there were some concerns about the high cost and the restaurant service, which could use improvement. Additionally, the surrounding area has limited dining options and finding open restaurants nearby can require a walk. Overall, while the food itself is a highlight, the logistical issues around dining reservations and limited nearby amenities present some challenges.
Rooms
Despite some mixed reviews on room size with a few noting their rooms were small or cramped, the majority of guests found their accommodations to be clean, tidy and comfortable. The newly renovated rooms have been highlighted for their cleanliness and updated interiors, although some areas still felt a bit dated and could benefit from further refurbishment.
Complimentary upgrades seem to be a pleasant surprise for many, leading to more spacious and well-appointed suites with excellent views. Guests appreciated the clean bathtubs and the luxurious feel of some bathrooms.
Amenities such as the pool on the 9th floor are recommended for summer stays and the service provided by the staff is often praised for being helpful and polite. The hotel's strategic location with a free shuttle bus to the city center and proximity to a mall, adds convenience to the comfort of the rooms.
Overall, Harbour Plaza Metropolis provides a satisfying stay with its spacious, clean and comfortable rooms, although some minor updates could further enhance the guest experience.
Beds
However, some issues were also pointed out. A few guests found the mattresses to be hard and there were mentions of bed sizes not being sufficient for all guests with one review noting that beds seemed fit for kids. Additionally, a couple of reviews pointed out concerns regarding bed cleanliness and room humidity levels.
Despite some criticisms, the general consensus is that Harbour Plaza Metropolis provides a good sleep experience for most guests, especially with numerous commendations for the comfortable beds and soft pillows.
Cleanliness
However, not all comments are favorable. Some guests report issues such as dirty carpets, moldy smells and dust on various surfaces including the walls and air-conditioning vents. The cleanliness of specific areas like the corridor, suite living rooms and bathrooms also comes into question with mentions of hair, dust and stains. Concerns about unclean sheets and blankets are also noted by a number of visitors.
In summary, while many guests appreciate the cleanliness and efforts of the housekeepers at Harbour Plaza Metropolis, there are recurring concerns about certain cleanliness aspects, especially with older fixtures and carpet hygiene.
Staff
Service-oriented and kind, the hotel staff strives to be accommodating, frequently described as very helpful and proactive in addressing guest needs. Whether it's the affectionate attention given by the swimming pool receptionist to young guests or the friendliness of the parking attendant, the staff across various departments consistently aim to enhance the guest experience with their courteous demeanor.
However, the quality of service can be inconsistent. While many staff members impress with their dedication and assistance, there are instances of unprofessionalism, particularly at the front desk and among some higher management. Complaints about slow check-in processes, unclear procedures and occasional unresponsiveness to issues do surface. These areas show potential for improvement to align the overall service experience with the hotel's otherwise high standards.
Despite minor setbacks, the majority of interactions with the staff at Harbour Plaza Metropolis are overwhelmingly positive, creating a welcoming and supportive atmosphere for travelers. The commitment to hospitality is evident, making the hotel a reliable choice for service-focused accommodations.
Wi-Fi
Family
Yes, Harbour Plaza Metropolis has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Harbour Plaza Metropolis.
No, Harbour Plaza Metropolis doesn't allow dogs.
Yes, parking facilities are available at Harbour Plaza Metropolis.
Yes, Harbour Plaza Metropolis has a gym.
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