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Summary of reviewsCapitol Plaza Hotel Jefferson City is praised for its outstanding location, providing easy access to the highway, downtown attractions, and the state government offices, including a short walk to the Capitol building. Guests appreciate the safe surroundings, free on-property parking, and the dog-friendly accommodations. The hotel serves as a convenient base for exploring local restaurants, shopping centers, and historic areas, making it an appealing choice for events, weddings, or leisure travel.
The hotel’s rooms are described as spacious and clean, with comfortable beds, though some guests note that the decor and facilities appear outdated and in need of renovation. Despite these concerns, many find the accommodations adequate for a pleasant stay, highlighting the staff's responsiveness to specific requests like additional amenities.
Cleanliness generally receives positive feedback, with guests applauding the tidy rooms and friendly, accommodating staff. However, certain areas of the hotel, such as the lobby and furnishings, show signs of aging, and there are occasional reports of musty smells or other issues. The staff stands out for their friendliness and dedication, often being described as hospitable, attentive, and proactive in resolving any concerns, significantly enhancing the guest experience.
Families are well-catered for with amenities like adjoining rooms, a pool area, and nearby attractions that engage children. The hotel is noted for its welcoming atmosphere for families and pets, though it would benefit from additional services like a laundry facility. Parking is plentiful and appreciated for its convenience and security.
While the hotel receives mixed reviews on breakfast and pool experiences, many guests find aspects of these features satisfactory. The pool is enjoyed by families despite occasional issues, and the breakfast, although inconsistent, has been praised by some visitors for its quality and service, particularly when meals are included.
Overall, the Capitol Plaza Hotel Jefferson City offers a reliable lodging option characterized by its prime location, welcoming staff, and family-friendly environment, though areas like decor, breakfast clarity, and consistent bed comfort might need attention.
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