4-Star HotelLocated in Buchholz, this ACHAT Hotel offers well-appointed rooms and a range of facilities suitable for both business and leisure travelers. The hotel's 4-star rating suggests a commitment to providing a comfortable and high-quality experience.
Show more
Summary of reviews related to the '4 Star' categoryThe ACHAT Hotel Buchholz Hamburg has been rated with four stars, but feedback indicates that the quality, comfort and services do not align with what one might expect from a hotel of this caliber. Guests have noted that the rooms, particularly business single rooms, felt more like a three-star experience. Concerns were raised about the high prices, including a €19 breakfast that many found excessive, especially given the subpar presentation.
Some amenities typically associated with a four-star rating were missing; the absence of a refrigerator in the rooms and insufficient room amenities were particularly highlighted. The closure of the swimming pool also led to guests feeling the price was unjustified. Questions were repeatedly raised about the criteria used to award the hotel its four-star rating, pointing out that simple additions like a cosmetic mirror and hairdryer in the bathroom do not seem sufficient for the category.
Nevertheless, while the quality and services may not fully meet four-star expectations, the hotel’s accommodation itself did not attract significant complaints, indicating that the basic stay experience was satisfactory overall.
Show moreRead review summaries for all categories
