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Summary of reviewsComfort Suites Redding - Shasta Lake receives high praise from guests across various aspects of their stay. Its prime location off Interstate 5 ensures convenient access to restaurants, shopping centers and popular tourist destinations like Lake Shasta and Mt. Lassen. Despite its proximity to the freeway, guests appreciate the minimal noise and find the surroundings safe and clean, making it ideal for family road trips.
The breakfast offerings at the hotel generally impress guests with a selection that includes scrambled eggs, bacon, omelets and make-your-own waffles. The clean and well-maintained breakfast area, coupled with friendly staff, adds to the positive experience. Some guests did note occasional variability in the offerings and stocking towards the end of service.
Spacious and clean rooms are another highlight, featuring amenities like mini refrigerators, microwaves and coffee makers. The comfortable beds, despite mixed feedback on firmness, contribute to a restful stay. Families find the room layouts accommodating with extra seating and pet-friendly options.
Cleanliness is consistently noted with the hotel’s common areas and guest rooms well-maintained. While some mention minor issues such as stained carpets or bathroom cleanliness, these are infrequent. The positive work of the housekeeping staff is often highlighted.
The staff's friendliness and professionalism greatly enhance the guest experience. Specific team members receive praise for their exceptional service, contributing to a welcoming atmosphere. Despite sporadic mentions of less approachable behavior, the general consensus is of a helpful and courteous team.
WiFi is generally effective with positive feedback on speed and connectivity, though some guests report occasional instability. Gym facilities receive mixed reviews with some guests appreciating the availability despite noting limited space and inconvenient hours.
The indoor pool and hot tub are well-received, particularly by families with children. Guests value the year-round availability of the indoor amenities, despite occasional minor issues like murkiness or crowding. Parking is convenient with ample, well-lit spaces, though some guests note limited spots for larger vehicles or a lack of uniformity in parking charges.
Families particularly benefit from the hotel’s offerings, finding it spacious and the service accommodating. Guest complaints about noise from children generally relate more to parental supervision than hotel fault.
Comfort Suites Redding - Shasta Lake's beds receive varied feedback but are generally seen as comfortable, even if individual preferences differ.
This three-star hotel meets expectations for its category, providing a standard yet comfortable stay. Accessibility features are adequate with some praise for handicapped accommodations, although issues like limited parking and non-functional elevators occasionally present challenges.
Overall, Comfort Suites Redding - Shasta Lake delivers a positive and reliable experience with commendable cleanliness, friendly staff and beneficial amenities, making it a favorable choice for travelers.
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