Holbox Island21.52004600,
-87.37872200,
Calle Hernán Cortés Entre Calle Canane Y Lisa, Mza 161 Solar 10, Lazaro Cardenas, Q. Roo.(Show on Map)
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Summary of reviewsHotel Boutique Naj Casa Holbox is a highly recommended destination, praised for its fantastic location, cleanliness, modern facilities and welcoming staff. Situated near Isla Holbox’s main attractions, the hotel offers easy access to the ferry terminal, the beach and the city center—all within a comfortable walking distance. This makes it an ideal retreat for travelers seeking a peaceful yet conveniently located stay.
Guests appreciate the hotel's serene environment, despite the occasional mention of less developed surrounding streets. The establishment's commitment to cleanliness is evident with well-maintained rooms and common areas that contribute to a comfortable and inviting atmosphere. The modern decor and spacious rooms, equipped with practical amenities, offer a restful experience. Many rooms feature private outdoor areas, balconies or terraces with pool views, adding to the overall appeal.
The staff at Hotel Boutique Naj Casa Holbox receive high marks for their friendliness and helpfulness, enhancing the overall guest experience. Guests frequently commend the reception and housekeeping teams for their excellent service and attention to detail. While there are occasional mentions of inconsistent service, the majority sentiment remains positive with the staff's warm interactions leaving a lasting impression.
The rooftop terrace breakfast offers stunning views and is generally described as tasty, although some guests feel the variety and service could be improved. The limited dining options within the hotel, particularly after breakfast, are balanced by the close proximity to a range of local restaurants and bars.
The pool area is another highlight, noted for its cleanliness and charming ambiance. Featuring well-maintained gardens and luxury sunbeds, it provides a relaxing spot for guests to unwind. Families particularly enjoy the hotel's amenities, which cater to both parents and children with features like a small pool for babies and a larger pool for kids.
While the Wi-Fi generally receives positive remarks for its strength and reliability, there are occasional reports of fluctuating speeds. On the whole, however, it is deemed sufficient for general use.
In conclusion, Hotel Boutique Naj Casa Holbox offers a tranquil and enjoyable stay with its strategic location, cleanliness, modern amenities, friendly staff and a charming pool area. Despite a few minor criticisms, the overall guest experience is overwhelmingly positive, making it an excellent choice for couples, families and anyone seeking a serene yet accessible retreat in Holbox. Show more
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Categories
Small Hotel
This hotel is well-rated by business tourists, offering a comfortable and convenient stay. It provides a relaxing atmosphere and is known for its attentive service. The hotel is ideal for guests looking to explore the island and enjoy a peaceful and productive visit.
Hotel with Outdoor Pool
Hotel Boutique Naj Casa Holbox has an outdoor swimming pool.
Luxury Hotel
Hotel near The Beach
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
5-Star Hotel
Room Types
Apartment with Pool View This apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The well-equipped kitchenette has a microwave, a tea and coffee maker and a toaster. Boasting a balcony with garden views, this apartment also features air conditioning and a flat-screen TV with satellite channels. The unit has 1 bed.
Deluxe ApartmentThis apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Featuring a balcony with garden views, this apartment also provides air conditioning and a flat-screen TV with satellite channels. The unit offers 1 bed.
Deluxe Quadruple RoomThis air-conditioned quadruple room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with garden views. The unit offers 2 beds.
Quadruple RoomOffering free toiletries, this quadruple room includes a private bathroom with a shower. The air-conditioned quadruple room offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.
Deluxe Family RoomThis air-conditioned family room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with garden views. The unit offers 3 beds.
Guest Reviews
Location
Hotel Boutique Naj Casa Holbox enjoys a fantastic location that makes it accessible to all the main attractions on Isla Holbox. Guests have praised its proximity to the ferry terminal, the beach and the city center, which are all within a comfortable 5-10 minute walk. This balance of being close to the heart of the action yet tucked away enough to ensure a peaceful stay has been appreciated by many.
The hotel is conveniently situated just a few minutes from the center and the beach, making trips to local restaurants, bars and shops straightforward and enjoyable. Its location offers a quiet retreat that's removed from the hustle and bustle, providing a relaxing environment while still being central enough for guests to walk to main spots with ease.
Despite a few mentions of the surrounding streets being less developed and prone to flooding after rain, the overall sentiment highlights the ease of reaching key areas on foot. The tranquility of being slightly removed from the busiest parts of the island without being isolated is a recurring theme in the reviews.
Additionally, the hotel's cleanliness and modern facilities have contributed to guests' positive experiences. It's noted for providing a good balance between tranquility and convenience, making it ideal for couples and anyone looking for a serene but accessible stay in Holbox.
Breakfast
Guests at Hotel Boutique Naj Casa Holbox have mixed feelings about the breakfast experience. Many highlight the pleasure of enjoying their morning meal on the charming rooftop terrace, which offers stunning views and a pleasant ambiance. The breakfast itself is often described as good, tasty and even delicious by some with handmade coffee and fresh juice being particular favorites.
However, there are notable downsides. Service is frequently described as slow and occasionally disorganized, leading to long waits for food. The options are rather limited and simple with some guests feeling that the quality and variety could be improved and a few expressing disappointment at the additional charges for straightforward items like extra toast. The absence of fresh fruit is a recurring criticism and a few diners mention that the cost of breakfast seems high for what is provided.
While the rooftop setting receives praise, the lack of a broader dining service for other meals, such as lunch or dinner, is seen as a missed opportunity. Overall, the breakfast garners a mixed verdict—its scenic location and occasional culinary highlights weighed down by service inefficiencies and a need for a more diverse menu.
Dinner
The dining experience at Hotel Boutique Naj Casa Holbox leaves much to be desired, according to guest reviews. While some have pointed out that meals are available and the staff are kind and helpful, there are significant limitations. The rooftop space, which could potentially serve as a delightful dining area, appeared more like a storage room, detracting from its appeal. Furthermore, there is no dedicated bar or restaurant within the hotel premises. This means that guests have no in-house options to buy food or drinks after 11am and no breakfast service is provided.
For those intending to dine at the hotel, be prepared for possible delays in lunch and dinner service. Additionally, the convenience of having kitchen accessories to cook one's own meal is also absent. However, guests do have the option to have dinner if they are unable to leave the hotel for some reason.
Despite these drawbacks, the hotel's location compensates by offering a variety of nearby dining options. It's worth noting that room recommendations lean towards the ground floor rooms facing the pool for a better overall experience. However, some may find it disappointing that prices can fluctuate depending on the receptionist handling the booking.
Rooms
The rooms at Hotel Boutique Naj Casa Holbox have received overwhelmingly positive feedback from guests. Descriptions frequently highlight the spaciousness with many reviews noting the rooms as very large, comfortable and modern. The cleanliness of the rooms is consistently praised with daily cleaning services ensuring spaces remain immaculate. The accommodations feature modern decor, combining aesthetic appeal with functionality, such as well-maintained kitchenettes, comfortable beds and reliable hot water in the bathrooms.
Many rooms offer additional amenities like a private outdoor area, balconies or terraces and views of the pool, enhancing the guest experience. The rooms also come equipped with practical facilities including mini-fridges, coffee-making setups and ample storage, making long stays comfortable. Guests have appreciated the quiet ambiance, ensuring restful sleep and the overall keen attention to maintaining a clean and pleasant environment.
The hotel's contemporary design and beautiful interior maintain a tranquil and welcoming atmosphere with particular praise for the spacious layouts that allow plenty of natural light. Overall, these guest reviews paint a picture of Hotel Boutique Naj Casa Holbox as an ideal stay for those looking for spacious, clean and well-equipped accommodations with modern amenities and thoughtful details.
Beds
Hotel Boutique Naj Casa Holbox has garnered high praise for its beds, consistently described as comfortable by guests. Many have appreciated the large, spacious beds with some highlighting the king-size options as particularly impressive. The bedding quality also stands out, noted for being clean, fresh and high in quality. Sunbeds and daybeds around the pool area further enhance the comfort experience, often referred to as luxury sunbeds.
While the hotel shines with its commendable bed comfort, some reviews mention that certain beds could be bigger or felt small for two people. There are mixed reviews about the firmness of the mattresses with some guests finding them a bit hard, but this doesn't overshadow the general satisfaction with the sleeping arrangements. Overall, the hotel provides a cozy and restful experience with beds that largely meet and often exceed guest expectations.
Cleanliness
Hotel Boutique Naj Casa Holbox is consistently praised for its exemplary level of cleanliness. Guests frequently comment on the spacious and spotlessly clean rooms, which are maintained daily with new towels and thorough cleaning services. The property, including its beautifully designed pool and common areas, is impeccably kept and very well-maintained. Reviewers also appreciate the high standards of hygiene and the fresh, pleasant smells throughout the hotel. The establishment's cleanliness extends beyond the rooms to include the entire hotel, making it a welcoming and comfortable environment for all guests. The meticulous upkeep and cleanliness of the modern facilities contribute significantly to positive guest experiences.
Staff
Hotel Boutique Naj Casa Holbox has garnered high praise for its warm and attentive staff. Guests consistently describe the team as super friendly, incredibly helpful and very welcoming, which significantly enhances the overall guest experience. The reception team, in particular, receives commendations for their excellent service and proficiency in English, notably pointing out individuals who go above and beyond expectations. The housekeeping staff also gets a special mention for being not only thorough but also creative, adding artistic touches to the room with towel arrangements.
Despite these many positive remarks, some reviews indicate areas for improvement, highlighting occasional instances of grumpy or unhelpful receptionists and staff at the rooftop restaurant. These isolated complaints suggest that while the service is generally well-received, consistency in friendliness and professionalism could be refined.
Nevertheless, the majority sentiment is overwhelmingly positive with guests frequently noting how the staff’s helpful nature and warm interactions made their stay enjoyable and memorable. The exceptional customer service, coupled with knowledgeable and courteous staff members, leave a lasting impression on visitors, contributing significantly to the hotel's reputation.
Wi-Fi
Hotel Boutique Naj Casa Holbox generally offers a good Wi-Fi experience. Guests frequently highlighted the Wi-Fi connection as being strong, fast and capable of handling video calls, particularly appreciating its excellent performance in rooms and at the pool area. For many, the Wi-Fi worked without any issues, even being described as super in some instances.
However, it should be noted that some visitors experienced inconsistency with the network. There were occasional reports of fluctuating speeds, especially in certain rooms and some guests found it unstable or slow at times. Despite these occasional hiccups, the overall sentiment is that the hotel provides a decent Wi-Fi service, particularly given the general challenges with internet connectivity on Holbox Island.
Overall, while there are minor fluctuations in service quality, the Wi-Fi at Hotel Boutique Naj Casa Holbox is rated positively by the majority of guests, making it a reliable option for general use, even if it might not be the most stable for remote work.
Pool
The pool at Hotel Boutique Naj Casa Holbox receives a lot of positive feedback from guests. Many describe it as clean, beautiful and refreshing, providing a welcome respite from the heat. The pool area, often adorned with well-maintained gardens, is frequently mentioned as a charming and pleasant spot to relax with a good atmosphere and a lovely ambiance.
Guests appreciate the intimate and serene environment, noting that some rooms offer direct access to the pool. The facilities around the pool, including luxury sunbeds and poolside relaxation areas, are well thought out and enhance the overall experience. Despite the pool's smaller size, it is still described as adequate and perfectly sufficient for cooling off and relaxation.
However, there are occasional mentions of the pool feeling cramped, especially during busier times. Guests also noted that the pool might not be usable after a storm or if it’s closed unexpectedly, which could be better communicated by the hotel. Nonetheless, the delightful and clean nature of the pool, combined with the lovely pool area, makes it a standout feature of the hotel. Some even highlight special features like a kids' section and a lovely bar poolside, adding to its appeal.
Overall, the pool at Hotel Boutique Naj Casa Holbox is praised for being a well-maintained, enjoyable and aesthetically pleasing feature that adds significant value to the guest experience.
Beach
The beach near 'Hotel Boutique Naj Casa Holbox' is frequently mentioned with positive notes in guest reviews. Most guests appreciate the hotel's proximity to the beach with approximations ranging from a brief 5 to 15-minute walk. The convenience of having free beach towels is another appreciated feature. The beach itself is often described as lovely and beautiful, making it a key attraction for staying at this hotel. Although some guests noted the presence of rainwater puddles and the distance being slightly further than preferred, the overall sentiment remains that the beach is easily accessible and close enough for a pleasant walk. The hotel’s location is generally favorable, offering quick access to both the beach and nearby restaurants and ferry services. However, a few guests suggested a preference for being directly on the beach, particularly during low season when limited activities are available.
Family
Hotel Boutique Naj Casa Holbox is an excellent choice for families seeking a memorable vacation. The hotel's welcoming atmosphere and family-oriented accommodations provide a comfortable setting perfect for both parents and children. Reviews highlight the hotel's lovely family-run ambiance and dedicated, friendly young staff, which add a personal touch to the overall experience.
Children especially will enjoy the family-friendly amenities, including a small pool ideal for babies and a fun pool for kids. The easily accessible pool is a hit among families, making it a fantastic spot for young guests to splash around. Many families have found it to be the perfect destination, praising the hotel's family vibes and numerous activities suited for young ones.
While the hotel facilitates a great stay for families, some note occasional noise disturbances from young guests and less ideal conditions during rainy weather due to mud and trash on roadways. Nonetheless, the hotel's overall family-oriented environment, helpful staff and convenient family rooms make it a top recommendation for family vacations with plenty of shopping options nearby adding to the convenience. Despite some minor setbacks, the inclusive and accommodating nature of Hotel Boutique Naj Casa Holbox ensures a delightful stay for families.
5 Star
Hotel Boutique Naj Casa Holbox shines with its impressive cleanliness standards, consistently praised by guests who loved the immaculate condition of their rooms and facilities. Cleanliness is a clear highlight with daily room cleaning ensuring a spotless and comfortable environment for all visitors. Guest reviews highlighted its perfection in many aspects, describing the hotel as very nice, clean and boasting chill pool areas and room views.
The facilities are described as magnificent and well-maintained, contributing to the overall exceptional experience. Guests often mention everything being excellent, worth every star and outstanding. An open bar adds to the list of appreciated amenities, enhancing guests’ overall satisfaction.
However, some reviews indicate that the hotel may not fully align with a traditional 5-star rating, suggesting it doesn't match the opulence typically associated with luxury hotels. Despite this, the hotel is frequently recognized as great, very good and magnificent, making it a solid choice for travelers seeking a clean and well-managed boutique experience.
Outdoor Pool
The outdoor pool at Hotel Boutique Naj Casa Holbox has garnered numerous positive reviews from guests. The pool area is frequently described as nice, lovely and beautiful, reflecting its strong aesthetic appeal. Guests are impressed by the beautifully landscaped courtyard and the well-maintained outdoor space surrounding the pool. The abundance of lounge chairs around the pool ensures comfortable lounging options, making it easy for all guests to relax.
The pool itself is noted for its cleanliness and freshness, adding to the overall pleasant experience. The presence of lots of vegetation and shade creates a calm and relaxing atmosphere, further enhanced by amenities like hammocks and hanging chairs on the terrace facing the pool. Aesthetically pleasing and offering a wonderful pool view, the outdoor pool is considered a significant advantage of this boutique hotel, contributing to a serene and enjoyable stay for visitors.
Luxury
Hotel Boutique Naj Casa Holbox impresses with its luxurious offerings, making it an appealing destination for travelers seeking an upscale stay. The property boasts modern rooms adorned with luxury details, including top-notch bath towels and comfortable, high-quality bedding. Guests have highlighted the beautiful pool and the excellent service provided by the top pool area bartender. The hotel's luxurious sunbeds and the overall luxurious feel contribute to its resort-like ambiance. Decor and amenities are consistently described as luxurious, ensuring a top-tier experience.
While it may not meet the stringent criteria of a 5-star hotel, it provides great value for money and is particularly well-suited for special occasions like anniversaries and staycations. Despite a few critiques about its classification, the general consensus is that it feels very much like a luxury hotel with several guests appreciating both its aesthetic and the high-end amenities available. Its proximity to the main area of activity in Holbox Island is an added bonus, combining convenience with a distinctly luxurious atmosphere that many found satisfactory and well worth the experience.
Yes, Hotel Boutique Naj Casa Holbox has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Boutique Naj Casa Holbox.
No, Hotel Boutique Naj Casa Holbox doesn't allow dogs.
No, parking facilities aren't available at Hotel Boutique Naj Casa Holbox.
No, Hotel Boutique Naj Casa Holbox doesn't have a gym.