Hotel AKBAL Holbox
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Summary of reviewsAKBAL Holbox - Beach Zone is a centrally located hotel, praised for its remarkable proximity to both the bustling main square and stunning beaches, enabling easy exploration of Holbox Island. The hotel's prime positioning ensures guests can quickly access local shops, restaurants and bars while still enjoying a peaceful retreat. This ideal location, combined with competitive pricing, makes it a popular choice for travelers seeking convenience and value.
The rooms at AKBAL Holbox offer comfort and charming Mexican-style decor. Many are equipped with amenities like air conditioning, mini-fridges and functional kitchens. Despite the cozy ambiance, several guests highlight issues with room size, finding them cramped and lacking adequate storage. Cleanliness is another recurring concern with reports of dampness, mold and occasional pests negatively impacting the experience. Noise from thin walls and wooden structures also detracts from the overall stay.
The staff's service receives mixed reviews. While many appreciate the friendly and attentive help from certain members, including notable mentions of exceptional service from individuals like Andrea, Sandy, Maria and Pedro, others encountered issues with professionalism, availability and communication. Instances of rudeness and unresponsiveness contribute to a mixed picture of the staff's performance.
Wi-Fi connectivity is inconsistent with some guests experiencing good service while others face sporadic and slow connections, often typical of the island. The swimming pool also receives varied feedback; appreciated for its private and clean nature when well-maintained, but frequently criticized for maintenance issues and cleanliness concerns.
The hotel's beach access is a highlight, allowing guests to reach the main beach within minutes and enjoy the blend of beachside relaxation and the lively atmosphere of downtown Holbox. Family-friendly services and values are acknowledged, though noise and pest issues have occasionally marred the experience.
In summary, while AKBAL Holbox - Beach Zone boasts excellent location and value, it faces challenges with room size, cleanliness and consistency in staff service. The hotel is ideal for budget-conscious travelers, provided they manage expectations regarding certain amenities and service standards.
Categories
The rooms at AKBAL Holbox offer comfort and charming Mexican-style decor. Many are equipped with amenities like air conditioning, mini-fridges and functional kitchens. Despite the cozy ambiance, several guests highlight issues with room size, finding them cramped and lacking adequate storage. Cleanliness is another recurring concern with reports of dampness, mold and occasional pests negatively impacting the experience. Noise from thin walls and wooden structures also detracts from the overall stay.
The staff's service receives mixed reviews. While many appreciate the friendly and attentive help from certain members, including notable mentions of exceptional service from individuals like Andrea, Sandy, Maria and Pedro, others encountered issues with professionalism, availability and communication. Instances of rudeness and unresponsiveness contribute to a mixed picture of the staff's performance.
Wi-Fi connectivity is inconsistent with some guests experiencing good service while others face sporadic and slow connections, often typical of the island. The swimming pool also receives varied feedback; appreciated for its private and clean nature when well-maintained, but frequently criticized for maintenance issues and cleanliness concerns.
The hotel's beach access is a highlight, allowing guests to reach the main beach within minutes and enjoy the blend of beachside relaxation and the lively atmosphere of downtown Holbox. Family-friendly services and values are acknowledged, though noise and pest issues have occasionally marred the experience.
In summary, while AKBAL Holbox - Beach Zone boasts excellent location and value, it faces challenges with room size, cleanliness and consistency in staff service. The hotel is ideal for budget-conscious travelers, provided they manage expectations regarding certain amenities and service standards.
Luxury Hotel
Hotel near The Beach
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Small Hotel
5-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
The location of AKBAL Holbox - Beach Zone consistently garners high praise from its guests. Visitors appreciate its central positioning, just a short walk from both the main square and the beach. The hotel offers convenient access to a variety of shops, restaurants, bars and transportation options, making it an ideal choice for those who wish to explore the vibrant surroundings with ease. Despite being close to bustling areas, guests often note that the location remains relatively quiet, providing a peaceful retreat. The proximity to the sea, typically just a block or two away, enhances the overall appeal. This accessibility, combined with the competitive pricing, makes AKBAL Holbox - Beach Zone a favorable option for travelers seeking both convenience and value.
'AKBAL Holbox - Beach Zone' provides rooms that are a mix of comfort and cleanliness with many rooms offering amenities like air conditioning, mini-fridges and private bathrooms. However, the majority of the reviews highlight a significant issue with room sizes; many guests find the rooms extremely small and cramped, some barely able to accommodate two people.
The rooms are often described as cozy but lacking in adequate space and storage. Despite their small size, many reviewers appreciated the Mexican-style decor, the cosiness of the rooms and the functional kitchens in some units. Cleanliness, however, is inconsistent with mentions of dampness, mold and occasional pests like cockroaches and mice detracting from the experience. Noise is also a common concern, as the wooden structures and thin walls allow for easy transmission of sound from neighbors and common areas.
Some guests found the beds comfortable, but others noted issues with old or uncomfortable mattresses. The suite rooms received more favorable comments regarding space and comfort compared to the standard rooms and bungalows.
The location of the hotel is frequently praised for its proximity to the beach and city center, offering convenience for travelers. Despite these positives, the overall sentiment leans towards dissatisfaction due to the small room sizes, lack of soundproofing and cleanliness issues that are not consistently addressed, leading to an experience that matches the price but often does not meet expectations.
Guests at AKBAL Holbox - Beach Zone have varied opinions about the beds provided by the hotel. A significant number of visitors reported experiencing discomfort due to issues like sinking mattresses, visible and prominent springs and overall poor-quality bedding. Some beds were described as old, lumpy and noisy, while others noted problems such as damp sheets, fleas and mold. Instances of hard, small pillows and dirty sheets also contributed to negative reviews.
On the positive side, certain reviews did highlight the comfort of some beds. Phrases such as "really comfy bed," "comfortable bed," and "I slept like a king" suggest that not all experiences were unfavorable. Additionally, several guests acknowledged the clean and attractive pool area and found the rooms themselves to be comfortable, despite the bed issues.
Overall, while there are moments of satisfaction, many guests have faced issues with the quality and upkeep of the beds, mattresses and linens, indicating room for improvement in this aspect of the hotel's accommodations.
Guests' reviews of 'AKBAL Holbox - Beach Zone' reveal a mixed picture when it comes to cleanliness. While some guests appreciated the clean rooms, comfortable accommodations and attentive cleaning staff, many others reported significant issues. Common complaints included dirty sheets, stained linens, mold, cockroaches and overall poor hygiene in both rooms and common areas. The cleaning service, which occurred only every three days, was deemed inadequate by several reviewers, leaving rooms dusty and unkempt. The pool, initially described as super clean, was also frequently criticized for being dirty. Despite some noting a pleasant stay and clean areas, the overwhelming sentiment pointed to serious maintenance and cleanliness challenges that need addressing.
At AKBAL Holbox - Beach Zone, the staff receives mixed feedback from guests with both commendable and disappointing experiences. Many guests appreciated the friendly and attentive service provided by various members of the staff, including receptionists and managers who were often described as courteous, responsive and willing to assist with any questions or issues. Specific individuals like Andrea, Sandy, Maria and Pedro were highlighted for their exceptional kindness and helpfulness, making the stay more pleasant for several visitors. Instances of warm welcomes, efficient problem-solving and going beyond standard duties, such as holding luggage and accommodating late payments, were noted.
However, there were also significant concerns about the staff's professionalism and availability. Some guests encountered unresponsive and absent staff with reports of unattended reception desks for hours and poor communication. Several reviews mentioned rude and unfriendly behavior, including yelling in front of guests and an overall lack of hospitality. Other negative points included staff members who did not speak English, were unhelpful or did not provide solutions to problems, leading to frustration and a less enjoyable stay for some.
Overall, while there are commendable aspects of the staff's performance, the inconsistency in service quality leaves room for improvement at AKBAL Holbox. Guests' experiences can vary widely depending on the staff members they interact with during their visit.
During a stay at AKBAL Holbox - Beach Zone, guests have experienced varied levels of Wi-Fi service. While some reported good and even surprisingly good internet access, others encountered significant challenges. The connection was occasionally intermittent or sporadic, mirroring the typical conditions found on the island. Several guests noted that the Wi-Fi signal did not always reach their rooms, resulting in frustrating experiences of non-existent or barely functional service. At times, the internet seemed to work excellently, ensuring smooth connectivity, but these instances were interspersed with periods when the Wi-Fi was either very slow or completely failing. This inconsistency is a common theme and despite some positive comments, many found the Wi-Fi to be less reliable than desired. Overall, while the internet can be workable, those requiring a stable connection might need to manage their expectations.
The swimming pool at AKBAL Holbox - Beach Zone has received a mix of reviews from guests. Some appreciated its private, cozy nature and found it excellent for cooling off after a day at the beach. The pool area has been described as nice, beautiful and clean by several reviewers. However, many pointed out its very small size, which did not meet the expectations set by the photos.
Unfortunately, numerous guests encountered significant issues such as the pool being out of service, empty or not properly maintained. Reports of dirty, stagnant water and even sightings of dead cockroaches, have been alarming. The pool has at times been completely unusable due to maintenance problems and cleanliness issues with some guests noting it appeared toxic or filled with garbage.
In summary, while there is potential for the pool to be an enjoyable feature of the hotel, frequent maintenance and cleanliness problems overshadow the positive aspects. For those planning to spend time at the pool, managing expectations and verifying its status ahead of time might be prudent.
AKBAL Holbox - Beach Zone boasts a prime location that guarantees quick and easy access to both the vibrant center of Holbox Island and its stunning beaches. Just a short walk away, typically within 2-3 minutes, guests can enjoy the main beach, allowing for fantastic beach access. This proximity ensures that there's no hassle in reaching the beach, making it an excellent spot for those looking to maximize their time by the sea. Whether it's 50 meters or one block away, the convenience of simply stepping out and being at the beach is a recurring highlight. The central placement also means guests are well-situated to explore the local amenities, combining the best of beachside relaxation with the lively atmosphere of downtown Holbox. The excellent location of AKBAL Holbox ensures that both beach lovers and city explorers find everything they need within close reach.
AKBAL Holbox - Beach Zone has garnered praise for being a family-friendly destination with guests highlighting the excellent cleaning service and the welcoming environment for families. The hotel staff are noted for being accommodating and providing value with family-friendly prices. Guests appreciate the comfortable settings that make it easy for parents to enjoy their stay with young children, even mentioning specific positive experiences when traveling with very young ones, such as a one-year-old baby.
However, there were notable concerns that detract from the overall experience. Several guests reported noise issues in the evenings due to other guests bringing in visitors, which made it difficult for families to enjoy a peaceful night. Moreover, a disturbing incident involving dead rats in a room raised serious safety concerns, particularly for families with children. Despite the ideal location, these issues significantly impacted some families' overall comfort and sense of security.
In summary, while the hotel offers a conducive environment for families with its commendable service and suitable amenities, potential guests should be mindful of the noise situation and the hotel's pest control measures.
AKBAL Holbox - Beach Zone is a budget-friendly option that aligns with a three-star standard. Though some guests have voiced concerns about comfort and amenities, it remains a cost-effective choice for travelers. The hotel offers rooms equipped for food preparation, helping guests save on dining expenses. However, it lacks certain facilities like a reception and may not meet all the expectations typically associated with a three-star property. Overall, it is one of the cheapest options available in the area, making it suitable for budget-conscious visitors who prioritize savings over luxury.
The outdoor pool at AKBAL Holbox - Beach Zone has mixed reviews from guests. Many appreciated that the pool, although small, was described as nice, functional and super clean when operational. It was noted to be a lovely and private spot, adding to the aesthetic appeal of the hotel. However, there were several instances where guests found the pool to be empty or not in service with specific mentions of it being either under maintenance or cleaned, leading to temporary unavailability. Some reviews also highlighted issues with the pool's cleanliness and cold water temperature. While the pool's compact size and occasional lack of functionality were points of contention, those who experienced it during optimal conditions found it to be a charming feature of the hotel.
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Location
Rooms
The rooms are often described as cozy but lacking in adequate space and storage. Despite their small size, many reviewers appreciated the Mexican-style decor, the cosiness of the rooms and the functional kitchens in some units. Cleanliness, however, is inconsistent with mentions of dampness, mold and occasional pests like cockroaches and mice detracting from the experience. Noise is also a common concern, as the wooden structures and thin walls allow for easy transmission of sound from neighbors and common areas.
Some guests found the beds comfortable, but others noted issues with old or uncomfortable mattresses. The suite rooms received more favorable comments regarding space and comfort compared to the standard rooms and bungalows.
The location of the hotel is frequently praised for its proximity to the beach and city center, offering convenience for travelers. Despite these positives, the overall sentiment leans towards dissatisfaction due to the small room sizes, lack of soundproofing and cleanliness issues that are not consistently addressed, leading to an experience that matches the price but often does not meet expectations.
Beds
On the positive side, certain reviews did highlight the comfort of some beds. Phrases such as "really comfy bed," "comfortable bed," and "I slept like a king" suggest that not all experiences were unfavorable. Additionally, several guests acknowledged the clean and attractive pool area and found the rooms themselves to be comfortable, despite the bed issues.
Overall, while there are moments of satisfaction, many guests have faced issues with the quality and upkeep of the beds, mattresses and linens, indicating room for improvement in this aspect of the hotel's accommodations.
Cleanliness
Staff
However, there were also significant concerns about the staff's professionalism and availability. Some guests encountered unresponsive and absent staff with reports of unattended reception desks for hours and poor communication. Several reviews mentioned rude and unfriendly behavior, including yelling in front of guests and an overall lack of hospitality. Other negative points included staff members who did not speak English, were unhelpful or did not provide solutions to problems, leading to frustration and a less enjoyable stay for some.
Overall, while there are commendable aspects of the staff's performance, the inconsistency in service quality leaves room for improvement at AKBAL Holbox. Guests' experiences can vary widely depending on the staff members they interact with during their visit.
Wi-Fi
Pool
Unfortunately, numerous guests encountered significant issues such as the pool being out of service, empty or not properly maintained. Reports of dirty, stagnant water and even sightings of dead cockroaches, have been alarming. The pool has at times been completely unusable due to maintenance problems and cleanliness issues with some guests noting it appeared toxic or filled with garbage.
In summary, while there is potential for the pool to be an enjoyable feature of the hotel, frequent maintenance and cleanliness problems overshadow the positive aspects. For those planning to spend time at the pool, managing expectations and verifying its status ahead of time might be prudent.
Beach
Family
However, there were notable concerns that detract from the overall experience. Several guests reported noise issues in the evenings due to other guests bringing in visitors, which made it difficult for families to enjoy a peaceful night. Moreover, a disturbing incident involving dead rats in a room raised serious safety concerns, particularly for families with children. Despite the ideal location, these issues significantly impacted some families' overall comfort and sense of security.
In summary, while the hotel offers a conducive environment for families with its commendable service and suitable amenities, potential guests should be mindful of the noise situation and the hotel's pest control measures.
3 Star
Outdoor Pool
Yes, Hotel AKBAL Holbox has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel AKBAL Holbox.
No, Hotel AKBAL Holbox doesn't allow dogs.
No, parking facilities aren't available at Hotel AKBAL Holbox.
No, Hotel AKBAL Holbox doesn't have a gym.
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