Holbox by Xaloc

Holbox Island 21.52723500, -87.37497800 , Calle Chacchi Playa Norte (Show on Map)
8.4
Very Good


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Summary of reviewsHolbox by Xaloc, located on the serene island of Holbox, offers an idyllic beachfront experience that merges tranquility with convenient access to the vibrant downtown area. The hotel's prime location provides guests with easy access to the sandy shores and crystal-clear waters, while being just a short walk away from shops, restaurants and local attractions. Visitors consistently appreciate the direct beach access, well-maintained facilities and comfortable, aesthetically pleasing accommodations including cozy cabins and charming bungalows nestled among palm trees.

The breakfast at Holbox by Xaloc receives generally positive feedback for its delicious and hearty offerings. Despite some comments on limited variety and occasional slow service, the breakfast is seen as a generous and tasty start to the day, served in a welcoming environment. Dinner experiences, however, are mixed with the restaurant often closed in the evenings and a limited selection when open. Nevertheless, the daytime meal options are praised for their quality and the proximity to the downtown area allows guests to easily explore alternative dining options.

Rooms at the hotel are lauded for their spaciousness, comfort and unique rustic charm. Private terraces, some equipped with hammocks, offer a peaceful retreat while the bungalows provide a scenic natural setting. Cleanliness is a standout aspect with the hotel maintaining high standards across all areas, including the beach and pool zones. The housekeeping staff's diligent efforts ensure that rooms are well-kept and welcoming.

The staff at Holbox by Xaloc stands out for their exceptional friendliness and attentiveness. Guests frequently mention the welcoming and helpful nature of team members, who go above and beyond to enhance the stay. Special mentions of individual staff members indicate a personalized level of service that significantly contributes to a positive experience.

The beachside location is a highlight for guests, who enjoy the private and relaxing beach area despite a few minor maintenance issues like occasional seaweed. The pools, separated for adults and families, are appreciated for their cleanliness and serene environment, though some guests noted occasional maintenance lapses during low seasons.

Family travelers find Holbox by Xaloc to be a great choice with ample family-friendly amenities including a dedicated family pool and accommodating room setups. Although the Wi-Fi service is limited and generally weak, this can be seen as less of a concern for those looking to disconnect and relax.

In summary, Holbox by Xaloc excels in offering a serene, beachfront escape with commendable service, comfortable accommodations and a prime location that balances peaceful retreat with easy access to local attractions. Its friendly and helpful staff, coupled with well-maintained facilities, make it a highly recommended destination for travelers seeking a relaxing and enjoyable stay on Holbox Island.
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Boutique-style Hotel
Holbox by Xaloc provides a charming and relaxed beachfront experience on Holbox Island. Its personalized service and beautiful setting make it a delightful boutique escape.

Hotel near The Beach
Located on Calle Chacchi Playa Norte in Holbox Island, this hotel offers immediate access to the beach. Its beachfront location and serene setting make it a perfect escape.

Hotel with Spa
This hotel is listed as one of the most popular spa hotels on Holbox Island. It offers spa facilities for guests.

Family Friendly Hotel
This hotel is well-regarded for its beachfront location and family-friendly atmosphere. It provides easy access to the beach and various water activities, making it suitable for families looking for an active vacation.

4-Star Hotel
Located on Playa Norte, this hotel offers a relaxing beachside experience. It is praised for its comfortable accommodations and attentive service.

Hotel with Outdoor Pool
Holbox by Xaloc features two outdoor swimming pools and a poolside bar. Some bungalows are set around the pool and have a terrace with a pool view.

Beachfront Hotel

Hotel with Swimming Pool

  Pool Swim Up Bar    Outdoor Pool  


Hotel with Swim Up Bar

Room Types
Superior Double Room This room has either 2 double beds, or a king-size bed. There is also a terrace or a balcony.

Bungalow with Pool View Set around the resort's pool, this bungalow has 2 double beds or a king-size bed. It has small seating area and a terrace with a hammock.

Bungalow with Garden View - Adults Only Set amongst tropical gardens, this bungalow has 2 double beds or a king-size bed. It has small seating area and a terrace with a hammock. Please note children under 12 years cannot be accommodated in this room type.

Bungalow with Sea View- Adults Only Set on the beach and offering views of the Gulf of Mexico, this bungalow has a king-size bed. It features a small seating area and a terrace with a hammock. Please note children under 12 years cannot be accommodated in this room type.

King Room The spacious double room offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 1 bed.

Bungalow This bungalow features a pool with a view. Boasting a private entrance, this air-conditioned bungalow includes 1 bedroom and 1 bathroom with a shower and a hairdryer. The bungalow offers a tea and coffee maker, a seating area, a dining area as well as a terrace with pool views. The unit has 1 bed.

Bungalow with Garden View This bungalow's special feature is the pool with a view. Featuring a private entrance, this air-conditioned bungalow comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The bungalow features a tea and coffee maker, a seating area, a dining area as well as a terrace with garden views. The unit offers 1 bed.

Family Suite The spacious family room offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 3 beds.

Guest Reviews
8.4
Very Good
Location
Located on the serene island of Holbox, 'Holbox by Xaloc' boasts an enviable position right next to the beach, offering guests easy access to the sandy shores and crystal clear waters. The hotel's strategic location provides the perfect balance between tranquility and convenience, being just a 10-minute walk from the bustling downtown area. This central but calm positioning ensures that guests can enjoy peaceful beachfront relaxation while staying close to the lively center's shops, restaurants and local attractions.

Visitors appreciate the direct beach access and the beautiful, well-maintained facilities, including comfortable cabins and aesthetically pleasing bungalows amidst palm trees. The beachside location also features sunbeds for guests to unwind and soak up the sun. Despite its proximity to the vibrant town center, the hotel's surroundings are notably quiet, providing a peaceful retreat.

Holbox by Xaloc's locale grants easy walks to popular spots like Playa Mosquito and Punta Cocos, making it ideal for those looking to explore scenic points on the island. With excellent beachfront positioning and only a few meters away from the main city attractions, the hotel offers an impeccable choice for tourists seeking both rest and fun on Holbox.

The establishment garners praise for its friendly staff, cleanliness and good amenities, which complement the excellent location. Overall, 'Holbox by Xaloc' is a fantastic choice for those looking to experience the best of Holbox, blending beachside serenity with convenient access to the island's vibrant life.

Breakfast
Holbox by Xaloc offers a breakfast experience that receives overall positive feedback from its guests. Many visitors enjoy the included breakfast, describing it as delicious, hearty and well-served with a variety of options including fresh fruits and pastries. The quality of the food often evokes praise with some guests likening it to dining at a restaurant.

The service, although sometimes noted to be a bit slow, is generally considered excellent and welcoming, enhancing the overall breakfast experience. Multiple guests appreciated the a la carte menu, finding the food rich and sufficient despite occasionally limited choices. The breakfast was seen as generous and very tasty with options to customize meals.

However, there are a few points that suggest room for improvement. Some guests found the breakfast options to be limited and lacking in variety and others remarked that the speed of service could be faster. A minority of reviews described the breakfast as basic or meager, suggesting that a greater selection or unlimited fruit might enhance the experience further.

Overall, though, the breakfast at Holbox by Xaloc is viewed positively by guests, providing a good start to the day with ample and delicious offerings in a friendly and welcoming environment.

Dinner
Holbox by Xaloc offers a charming stay with a few quirks in its dining services. Guests looking to savor dinner at the hotel might face some challenges, particularly since the restaurant often closes in the evenings and has limited hours of operation. Although some found the food basic and a bit pricey, others praised the delicious cuisine and reasonably priced options. It's important to note that the dining experience can vary, especially in the off-season when the restaurant may not serve dinner at all.

Despite these limitations, the daytime meal options are tasty and beachgoers can enjoy terrific drinks brought directly to their spot on the sand. Travelers seeking more variety might need to venture out since the hotel lacks extensive food service for lunch and dinner. Thankfully, the downtown area with its diverse dining options is just an eight-minute walk away, making it easy to explore local flavors. However, be aware of noise from a nearby bar that can be heard until late at night.

Overall, Holbox by Xaloc provides a unique, albeit somewhat limited, dining experience complemented by its great location and delightful beachside service.

Rooms
Holbox by Xaloc offers an array of spacious, comfortable and well-decorated rooms and bungalows, many with beautiful sea views and charming, cozy details. Guests have praised the cleanliness of the accommodations and the comfort of the beds, frequently mentioning the spaciousness and unique design elements that add a touch of rustic charm. The private terraces, some with hammocks, provide a relaxing space to unwind and the peaceful, quiet location of the hotel adds to the serene atmosphere.

The bungalows are particularly appreciated for their beauty and the sense of being surrounded by nature, positioned tastefully among palm trees. The round Mayan houses and individual cabins create a unique, tranquil setting that many find appealing. Rooms are well-equipped with essential amenities, clean facilities and thoughtful touches that enhance the overall experience.

However, some guests have noted a few drawbacks, such as a lack of soundproofing in the bungalows, which at times affected sleep quality. Issues with humidity, musty smells and occasional maintenance lapses like torn mosquito nets or low water pressure in the showers were mentioned. Certain rooms were reported to be darker and older than expected and the absence of Wi-Fi in the rooms was a common inconvenience. Despite these minor issues, the overall ambiance, size and comfort of the rooms at Holbox by Xaloc leave a positive impression on many visitors.

Beds
Holbox by Xaloc generally receives favorable feedback regarding its bedding comfort. Guests often mention finding the beds both clean and exceptionally comfortable, contributing to a pleasant stay. Words like big, cozy, super comfortable and soft sheets frequently appear in reviews. The presence of amenities such as family rooms with big comfy four poster beds, hammocks and day beds is appreciated, offering a variety of resting options. Despite some comments about beds being too hard or mattresses less comfortable, the majority highlight the large, comfortable quality of the beds. The bedding and mosquito netting also receive positive remarks, underscoring an overall comfortable and restful experience.

Cleanliness
Holbox by Xaloc prides itself on cleanliness and well-maintained facilities, making it a choice destination for travelers prioritizing hygiene and comfort. Guests have consistently praised the clean rooms, which are not only tidy but also spacious and well-kept. The housekeeping staff ensures that rooms are cleaned daily and fresh towels are provided consistently.

The pool area and beach are noted for their cleanliness, contributing to a relaxing atmosphere throughout the establishment. The dining area, also spotlessly clean, adds to the overall pleasant experience. The efforts of the attentive and friendly staff further elevate the quality of the stay with customers frequently commending their excellent service.

Although a few reviews mentioned some initial lapses in cleanliness and occasional challenges such as lack of hot water, the general consensus points to a highly satisfactory standard of cleanliness that enhances the overall comfort and appeal of the hotel.

Holbox by Xaloc, thus, is highly favored for its impeccable maintenance, cleanliness and welcoming service, ensuring that guests feel comfortable and looked after throughout their stay.

Staff
Located in a prime beachside spot, Holbox by Xaloc receives high praise for its exceptional and friendly staff. Numerous reviews highlight the team’s attentiveness, kindness and the welcoming atmosphere they create. Guests frequently mention the staff’s willingness to go out of their way to assist with recommendations and special requests, contributing to an enjoyable and memorable stay.

Special recognition is given to individuals such as Adam, Adan, Eva and Andres, who are often singled out for their outstanding hospitality and helpfulness. The reception staff, in particular, receive commendations for their professionalism and warm demeanor with some guests mentioning that they were welcomed with cocktails upon arrival.

This level of attentiveness and friendliness extends throughout the entire team, from housekeeping to the dining room staff, making guests feel at ease and well-cared-for. The friendly house cat, Felix, also adds a charming touch to the overall experience.

Despite a few isolated comments about slower service or less friendly interactions with certain staff members, the overwhelming consensus emphasizes the superb service and the personable nature of the staff as standout aspects of the hotel. The dedication and kindness of the team at Holbox by Xaloc ensure a comfortable and pleasant stay, making it a highly recommended destination for travelers seeking excellent customer service in a relaxed, beachside setting.

Wi-Fi
While Holbox by Xaloc offers a charming escape on the beautiful island of Holbox, some guests have noted that the Wi-Fi service leaves much to be desired. The internet connection is reportedly only available in the hotel's common areas, particularly around the reception desk. Even in this limited zone, the signal is often weak and inconsistent, making it challenging for travelers who need reliable internet access. The Wi-Fi does not extend to the rooms or cabins, causing inconvenience for those who wish to stay connected in their private spaces. Generally, the Wi-Fi quality at the hotel is a common issue, compounded by the overall island-wide limitations in both Wi-Fi and mobile coverage. This could be seen as a detriment for those who need a stable internet connection during their stay. However, vacationers looking to disconnect and immerse themselves in relaxation might find this to be of lesser concern.

Pool
Holbox by Xaloc boasts two distinct swimming pools, catering separately to adults and families. Guests often appreciate the clean, well-maintained waters and vibrant greenery that surrounds these areas, creating a serene and appealing environment. The adult-only pool is praised for its tranquil setting and excellent proximity to the beach. Many describe both pools as lovely and beautiful, enhancing the overall experience. However, there are occasional concerns about cleanliness and maintenance, particularly with the adult pool during low seasons. Despite some issues, the majority of visitors find the pool areas relaxing and enjoyable, complemented by the peaceful ambiance and the convenience of free beach loungers.

Beach
Nestled along a pristine stretch of coastal beauty, 'Holbox by Xaloc' boasts an enviable location right on the beach, offering visitors a tranquil escape with easy beach access. Guests are consistently delighted by the very beautiful and private sandy beach, which provides an idyllic setting for relaxation and picturesque ocean views. The beach area, often praised for being comfortable and nice, features sun loungers, though many noted the absence of shade or cabanas.

The beachfront location of the hotel is perfect for those seeking to unwind with the soothing sounds of the waves just steps away. The proximity to the beach allows guests to enjoy a variety of activities, including pleasant walks along the shore and lounging in the beach club area, which is described as very nice and relaxing.

Although the beach itself is often mentioned as amazing and one of the best, some reviews highlight occasional issues such as seaweed and trash and the need for better maintenance. Despite this, the overall sentiment remains positive with the beach being a standout feature that enhances the appeal of the hotel.

Additionally, the hotel's location near the city center makes it convenient for guests to explore the area, adding to its allure as a beachside haven. With its excellent beach location, 'Holbox by Xaloc' provides a serene and beautiful retreat ideal for those looking to enjoy the Dominican coastline.

Family
Holbox by Xaloc is an excellent choice for families traveling with children, offering a serene and relaxed atmosphere in a great location. The hotel features multiple family-friendly amenities, including a lovely family pool area that guests consistently praised for being pleasant and accommodating. Families can enjoy quality time in the family pool, which adds to the hotel's kid-friendly charm.

Though the family pool area is a bit far from the beach, providing a quieter space away from the main hustle, it is well-suited for families looking for a peaceful retreat. The poolside environment is described as very suitable and serene, contributing to a relaxing family atmosphere.

The family suites and bungalows are particularly good for families with kids with the overall setup being very accommodating. Despite some minor inconveniences, such as the absence of sun umbrellas at the beach, guests found the resort to be an ideal destination for a family-friendly vacation.

4 Star
Holbox by Xaloc has a lot to offer for those seeking a well-located retreat in a beautiful setting. The hotel boasts clean rooms, comfortable beds and a picturesque setup that many guests appreciate. Its central location is consistently praised, making it a convenient choice for travelers eager to explore the area. The hospitality provided by the super friendly staff leaves quite an impression with some guests describing the welcome as nothing short of 5-star.

However, there are notable discrepancies between the hotel's four-star claim and the actual experience. Many believe the hotel aligns more with a two-star rating, citing issues with cleanliness and service quality. Pricing has also been a point of contention with some feeling that the costs do not reflect the value received. Despite the hotel's beautiful facilities and incredible bungalows, improvements are needed in service and overall quality to truly meet four-star standards.

Outdoor Pool
Holbox by Xaloc offers well-maintained outdoor pool facilities that are frequently praised by guests for their cleanliness and appealing design. The hotel features two pools, including a family pool and an adults-only pool, both of which are clean and stylish. The family pool is particularly inviting, often highlighted as being naturally shaded and less busy, making it a relaxing spot for families.

Guests appreciate the pool area's cleanliness and the fact that it is nicely maintained with daily cleaning. The presence of multiple pools allows for variety, including one for children and one that is adults-only. Both pools are cited as enjoyable and part of the peaceful ambiance, enhanced by lovely surroundings.

Additional amenities such as poolside breakfast and pool bars add to the convenience and enjoyment of the pool area. The cool and thoughtful design of the pools also receives positive remarks and the beach being right in front of the hotel is a notable plus for many guests.

While the pools generally receive high marks, a few reviews mention occasional issues with cloudiness or cleanliness, indicating there may be room for improvement in maintenance at times. However, the overall impression is that the outdoor pool facilities at Holbox by Xaloc are a highlight for guests seeking a relaxing and enjoyable stay.

Boutique-Style
Holbox by Xaloc is a charming little establishment that stands out with its beautiful, rustic style. Encompassing a boutique hotel charm, this resort is often described as a small, comfortable and pleasant place that offers a unique experience. Guests frequently praise the beautiful bungalows adorned with hammocks and the locally styled original design of the hotel, which add to its picturesque allure.

The overall ambiance is very personal and the boutique vibe is palpable throughout the property. This is further enhanced by the facility's super-friendly staff, who contribute to the great atmosphere and exceptional boutique service. Furthermore, the rooms are spacious and clean, ensuring a comfortable stay for guests.

Although some have faced issues like being given ground floor rooms or experiencing overbooking, the positive aspects such as the beautiful facility, rustic yet modern style and attention from the staff make Holbox by Xaloc a noteworthy destination for those seeking a cozy, boutique getaway.

Beachfront
Holbox by Xaloc boasts a prime beachfront location, presenting guests with a beautiful property situated right on the beach. The hotel's proximity to the sandy shore allows for direct and immediate beach access, making it an ideal destination for beach lovers. Guests appreciate the excellent location as they can enjoy the beach area right in front of the hotel with beach loungers, sunbeds close to the shore and comfortable beachside cabanas with cushions and umbrellas enhancing their seaside experience.

The beachfront property is described as wide and beautiful, offering private beach access that many guests find appealing. The beachfront bungalows and rooms provide stunning views, ensuring that the ocean is always just steps away. Despite some minor criticisms, such as privacy concerns, the overwhelming consensus is that the hotel's ideal location on one of the best beaches makes it a favorable choice for those seeking a perfect beachside getaway.


Yes, Holbox by Xaloc has pool(s) that belong to one or more of the following categories: Pool Swim Up Bar, Outdoor Pool.

Yes, a spa is available at Holbox by Xaloc.

No, Holbox by Xaloc doesn't allow dogs.

No, parking facilities aren't available at Holbox by Xaloc.

No, Holbox by Xaloc doesn't have a gym.

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