Uptown Hoi An Hotel & Spa
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Summary of reviewsUptown Hoi An Hotel & Spa garners high praise across multiple aspects, ensuring a memorable stay for travelers. It enjoys an outstanding and convenient location, ideally situated just a short walk from the historic old town of Hoi An. Guests appreciate the balance between accessibility to main attractions and the tranquility away from the city's hustle. The close proximity to both the old town and the beach, complemented by friendly staff and free bike rentals, further enhances the convenience and value of the locale.
Breakfast offerings receive overwhelmingly positive feedback for their quality, variety and deliciousness with standout praise for the buffet. Although some guests mention a lack of variety for specific dietary needs and occasional operational changes, the general consensus highlights satisfaction with the hearty and diverse breakfast options.
Rooms at the hotel are lauded for being spacious, clean and comfortable, exceeding expectations for their price range. Guests enjoy modern amenities, comfortable beds and a serene ambiance, all maintained to high cleanliness standards. The rooftop pool is a significant highlight, offering a picturesque and relaxing spot with panoramic views of Hoi An, adding to the allure of the stay.
The exceptional service provided by the staff is a recurring theme in reviews with guests frequently commending their friendliness, attentiveness and genuine hospitality. The staff’s ability to create a warm, welcoming atmosphere and their efforts to ensure a comfortable stay make a lasting impression on guests.
Families find the hotel particularly accommodating with spacious adjoining rooms that offer privacy and convenience. The family-oriented environment, supported by the helpful staff, ensures a stress-free and enjoyable experience for parents and children alike.
Finally, the comfort of the beds is consistently noted, contributing to a restful sleep experience. Despite a few comments on bed firmness and minor service improvements, the comfortable bedding complements the overall positive stay.
Overall, Uptown Hoi An Hotel & Spa is highly recommended for its exceptional value for money, comfortable accommodations, fantastic location and most notably, the outstanding service provided by its staff. It offers a pleasant and heartwarming experience that often exceeds expectations, making it a top choice for travelers visiting Hoi An.
Categories
Breakfast offerings receive overwhelmingly positive feedback for their quality, variety and deliciousness with standout praise for the buffet. Although some guests mention a lack of variety for specific dietary needs and occasional operational changes, the general consensus highlights satisfaction with the hearty and diverse breakfast options.
Rooms at the hotel are lauded for being spacious, clean and comfortable, exceeding expectations for their price range. Guests enjoy modern amenities, comfortable beds and a serene ambiance, all maintained to high cleanliness standards. The rooftop pool is a significant highlight, offering a picturesque and relaxing spot with panoramic views of Hoi An, adding to the allure of the stay.
The exceptional service provided by the staff is a recurring theme in reviews with guests frequently commending their friendliness, attentiveness and genuine hospitality. The staff’s ability to create a warm, welcoming atmosphere and their efforts to ensure a comfortable stay make a lasting impression on guests.
Families find the hotel particularly accommodating with spacious adjoining rooms that offer privacy and convenience. The family-oriented environment, supported by the helpful staff, ensures a stress-free and enjoyable experience for parents and children alike.
Finally, the comfort of the beds is consistently noted, contributing to a restful sleep experience. Despite a few comments on bed firmness and minor service improvements, the comfortable bedding complements the overall positive stay.
Overall, Uptown Hoi An Hotel & Spa is highly recommended for its exceptional value for money, comfortable accommodations, fantastic location and most notably, the outstanding service provided by its staff. It offers a pleasant and heartwarming experience that often exceeds expectations, making it a top choice for travelers visiting Hoi An.
3-Star Hotel
Recognized as a top 3-star hotel, this property indicates reliable quality and comfort. It is frequently mentioned among the best options in Hoi An.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Free Wi-Fi
Cheap Hotel
Accessible Hotel
Hotel with Outdoor Pool
Guest Reviews
The Uptown Hoi An Hotel & Spa boasts an outstanding and superb location, making it a convenient base for exploring the vibrant old town of Hoi An. Situated just outside the old town, the hotel offers an easy and short walk to the historic center and walking street area, all within 10 minutes on foot. Guests appreciate the proximity to the main attractions with many noting it as perfectly situated between Hoi An's beautiful old town and the beach.
The hotel's central location ensures that everything worth visiting is within walking distance, yet it’s positioned to avoid the hustle and bustle of the busy city. Visitors find it a good value for money, noting the location's excellent balance of accessibility and tranquility. Moreover, the friendly and helpful staff add to the positive experience and amenities like free and good hotel bikes make trips to the beach even more convenient.
Although the street can be a bit noisy and the area is slightly outside the immediate old town, the hotel’s strategic position makes up for these minor inconveniences. Hoi An's historic charm and restaurants are easily reachable, making the Uptown Hoi An Hotel & Spa a highly recommended stay for travelers looking to make the most of their visit to this enchanting city.
Guests of the Uptown Hoi An Hotel & Spa generally had positive experiences with the breakfast offerings. Many highlighted the large selection and variety available, noting it was hearty, plentiful and delicious. Several reviewers described the breakfast as very good, great or even the best they've had in Vietnam. The buffet breakfast received specific praise for being amazing with fresh and tasty food that catered to diverse preferences.
In contrast, some guests found the breakfast experience to be just adequate or okay with a few noting a lack of variety, especially for vegetarians or those seeking more continental options. A recurring point was that the breakfast offerings remained consistent daily, which some found monotonous. There were also mentions of the breakfast service being limited due to operational changes with some guests encountering closed breakfast facilities or no breakfast due to the hotel’s recent reopening.
Overall, while the breakfast at Uptown Hoi An Hotel & Spa was often praised for its quality and variety, a few guests felt it could offer more options and better cater to different dietary needs.
Uptown Hoi An Hotel & Spa is consistently praised for its rooms, which guests describe as lovely, clean and comfortable. The junior suites and other rooms receive high marks for their spaciousness, cleanliness and comfort, often exceeding expectations for the price range. Reviewers frequently mention the large, well-maintained rooms with comfortable beds and modern amenities. The rooms also boast features such as spacious bathrooms, bright interiors and fully functioning air conditioning. Guests appreciate the quiet and serene ambiance, adding to the overall positive experience. Cleanliness is a significant highlight with rooms being described as exceptionally clean and well-kept. The hotel’s location and additional amenities like the rooftop pool contribute to a commendable stay, making it a great choice for travelers seeking comfort and value in Hoi An.
Guests at Uptown Hoi An Hotel & Spa have consistently praised the comfort of the beds, describing them as very comfortable, comfy and firm yet cozy. The bedding is also highlighted for its comfort, contributing to a pleasant sleep experience. Reviews mention clean and comfortable rooms, adding to the overall satisfaction of the stay. Despite a few comments about the bed being too hard or laundry services needing improvement, the general consensus clearly leans towards a positive experience regarding the hotel's beds.
Uptown Hoi An Hotel & Spa consistently receives high marks for its cleanliness. Guest reviews frequently describe the rooms and bathrooms as clean, tidy and welcoming. The spotless condition of the hotel extends to all its facilities, including the pool and common areas. Many have noted the diligence and efficiency of the housekeeping staff, who ensure rooms are maintained to a very clean standard with beds made daily and amenities kept in perfect order.
The hotel is highlighted for its central location coupled with cleanliness, creating a comfortable and convenient stay. Although there are some mentions of imperfections in cleaning and cleaning thoroughness, the overwhelming sentiment from guests is that the hotel is exceptionally clean and well-maintained. With clean, spacious and comfortable rooms, guests find the accommodations inviting and the overall environment charming and pleasant.
The staff at Uptown Hoi An Hotel & Spa receive consistently glowing praise from guests, highlighting the exceptional level of service they provide. Described as incredibly friendly, welcoming and supportive, the staff creates a warm and heart-warming atmosphere that stands out in numerous reviews. Guests frequently mention the personal approach with staff members being attentive, considerate and eager to assist with any need.
The hotel team is celebrated for their family-like vibe, making guests feel right at home with their cheerful and helpful nature. Their ability to offer helpful information and their dedication to service are noted as significant positives. English fluency among the staff ensures smooth communication with international visitors, further enhancing the guest experience.
The diligent housekeeping, modern amenities and comfortable accommodations add to the charm, but it's the staff's kindness and top-notch service that truly sets this hotel apart. Whether it's a warm welcome, friendly demeanor or going above and beyond to assist, the staff at Uptown Hoi An Hotel & Spa consistently leaves a lasting impression on their guests.
The Uptown Hoi An Hotel & Spa is highly praised for its rooftop pool, which guests consistently describe as amazing, beautiful and a great way to cool off after exploring the city. The pool is noted for its cleanliness and the fantastic, panoramic views it offers over Hoi An. Particularly popular at night, the pool serves as a picturesque spot for relaxation, making it a standout feature of the hotel. Many guests find the rooftop pool to be a highlight of their stay, perfect for the midday heat and warm afternoons. While a few reviews mention maintenance could be improved, the overall sentiment is that the pool area with its stunning views and cooling waters, significantly enhances the guest experience.
Uptown Hoi An Hotel & Spa offers a welcoming family atmosphere that caters exceptionally well to those traveling with children. The hotel's family-like ambiance and helpful staff contribute to a warm, inviting environment. Its location strikes a perfect balance, being conveniently close to the attractions of the old town, yet removed from the busiest streets, providing a restful retreat after a day of exploring.
Families will find the adjoining family rooms particularly appealing. These spacious accommodations feature two bedrooms, ensuring privacy for parents and kids. The layout includes two bathrooms with options for a bath and multiple showers, making it incredibly convenient for larger families. Kids have their own beds, typically two singles and sometimes their own bathroom as well, which enhances comfort and ease during the stay.
The hotel is described as family-oriented and operated with a friendly, personal touch, reflecting its roots as a small, family-run establishment. This sense of intimacy and personal care helps guests feel as if they are part of the family, making for a more enjoyable and stress-free experience for both parents and children. The interconnecting rooms with separate bathrooms are particularly praised for their suitability to family needs, ensuring that families of four or more can stay together comfortably.
Uptown Hoi An Hotel & Spa offers a comfortable stay accompanied by amazing staff, making it a standout choice for travelers. It is frequently mentioned as outperforming many four-star hotels in Vietnam, providing a level of service and comfort that surpasses expectations. Guests repeatedly highlight its exceptional value for money, finding it much better than other comparable options. The convenience of its location, being an easy walk to the old town and other areas in Hoi An, adds to its appeal. A great breakfast and friendly staff contribute to the overall positive experience, emphasizing the excellent price-quality ratio of this hotel.
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Location
The hotel's central location ensures that everything worth visiting is within walking distance, yet it’s positioned to avoid the hustle and bustle of the busy city. Visitors find it a good value for money, noting the location's excellent balance of accessibility and tranquility. Moreover, the friendly and helpful staff add to the positive experience and amenities like free and good hotel bikes make trips to the beach even more convenient.
Although the street can be a bit noisy and the area is slightly outside the immediate old town, the hotel’s strategic position makes up for these minor inconveniences. Hoi An's historic charm and restaurants are easily reachable, making the Uptown Hoi An Hotel & Spa a highly recommended stay for travelers looking to make the most of their visit to this enchanting city.
Breakfast
In contrast, some guests found the breakfast experience to be just adequate or okay with a few noting a lack of variety, especially for vegetarians or those seeking more continental options. A recurring point was that the breakfast offerings remained consistent daily, which some found monotonous. There were also mentions of the breakfast service being limited due to operational changes with some guests encountering closed breakfast facilities or no breakfast due to the hotel’s recent reopening.
Overall, while the breakfast at Uptown Hoi An Hotel & Spa was often praised for its quality and variety, a few guests felt it could offer more options and better cater to different dietary needs.
Rooms
Beds
Cleanliness
The hotel is highlighted for its central location coupled with cleanliness, creating a comfortable and convenient stay. Although there are some mentions of imperfections in cleaning and cleaning thoroughness, the overwhelming sentiment from guests is that the hotel is exceptionally clean and well-maintained. With clean, spacious and comfortable rooms, guests find the accommodations inviting and the overall environment charming and pleasant.
Staff
The hotel team is celebrated for their family-like vibe, making guests feel right at home with their cheerful and helpful nature. Their ability to offer helpful information and their dedication to service are noted as significant positives. English fluency among the staff ensures smooth communication with international visitors, further enhancing the guest experience.
The diligent housekeeping, modern amenities and comfortable accommodations add to the charm, but it's the staff's kindness and top-notch service that truly sets this hotel apart. Whether it's a warm welcome, friendly demeanor or going above and beyond to assist, the staff at Uptown Hoi An Hotel & Spa consistently leaves a lasting impression on their guests.
Pool
Family
Families will find the adjoining family rooms particularly appealing. These spacious accommodations feature two bedrooms, ensuring privacy for parents and kids. The layout includes two bathrooms with options for a bath and multiple showers, making it incredibly convenient for larger families. Kids have their own beds, typically two singles and sometimes their own bathroom as well, which enhances comfort and ease during the stay.
The hotel is described as family-oriented and operated with a friendly, personal touch, reflecting its roots as a small, family-run establishment. This sense of intimacy and personal care helps guests feel as if they are part of the family, making for a more enjoyable and stress-free experience for both parents and children. The interconnecting rooms with separate bathrooms are particularly praised for their suitability to family needs, ensuring that families of four or more can stay together comfortably.
3 Star
Yes, Uptown Hoi An Hotel & Spa has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Uptown Hoi An Hotel & Spa.
No, Uptown Hoi An Hotel & Spa doesn't allow dogs.
No, parking facilities aren't available at Uptown Hoi An Hotel & Spa.
No, Uptown Hoi An Hotel & Spa doesn't have a gym.
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