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Summary of reviewsHotel Three Lilies inkl Aquaforum enjoys a commendable reputation among guests, largely due to its strategic location in the heart of Franzensbad. Visitors frequently praise the hotel's proximity to the main promenade, pedestrian zones, and the serene spa park, making it an ideal base for exploring the city's attractions. Guests also appreciate the tranquility it offers, despite being centrally located, and highlight the beautiful, picturesque surroundings that enhance their overall experience. The convenience of accessing the nearby Aquaforum further enriches the stay.
The breakfast at Hotel Three Lilies is generally well-received, with guests enjoying the buffet's variety, classic offerings, and occasional inclusion of sparkling wine. The breakfast atmosphere benefits from attentive staff, providing a pleasant start to the day. Although there are suggestions for enhancing diversity and addressing minor service delays, many guests find the breakfast satisfying.
Rooms at the hotel are a standout feature, delighting guests with their generous size, stylish design, and cleanliness. Comfortable beds and spacious bathrooms contribute to the luxurious ambiance, while in-room amenities cater to practical needs. Despite some minor issues with older furniture and occasional updates needed, the majority of rooms, especially the presidential suite, offer exceptional comfort and charm.
Cleanliness receives mixed reviews, with many guests noting the spotless condition of rooms and the attentiveness of cleaning staff. However, some areas, particularly bathrooms, require more thorough attention to maintain consistent standards throughout the property.
The hotel staff are praised for their friendliness and helpfulness, with special mentions of their polite demeanor and efficient service during breakfast. Nonetheless, limited staff availability, especially at reception, is a concern, causing communication challenges for guests seeking assistance.
Wi-Fi service at the hotel is limited, with reliable connectivity mainly available in public areas like the lobby and breakfast room. Guests may encounter weak or unstable connections in rooms, which could inconvenience those who depend on internet access during their stay.
Beds are generally comfortable, with many guests appreciating the spaciousness and supportive mattresses. However, some issues with excessively soft bedding and occasional mismatches in bed arrangements are noted, suggesting that guest preferences may vary.
Overall, Hotel Three Lilies inkl Aquaforum offers a harmonious blend of location, comfort, and warmth, making it a desirable choice for travelers seeking a peaceful yet centrally located retreat.
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