MainStay Suites Chicago Hoffman Estates

Hoffman Estates 42.06544900, -88.15024900 , 2875 Greenspoint Parkway (Show on Map)


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Summary of reviewsMainStay Suites Chicago Hoffman Estates is a conveniently located hotel that offers a welcoming environment for both leisure and business travelers alike. Nestled in a quiet area with easy access to major roads and highways, the hotel is praised for its proximity to a variety of amenities, including shopping centers, restaurants, and entertainment options. Despite its central location, guests find the hotel to be a peaceful and secure hub with ample parking space and a pet-friendly policy.

The breakfast offerings receive mixed feedback, with many guests appreciating the variety of hot and healthy options available each morning. Described as "very good" and "wonderful," the complimentary breakfast generally adds to the overall value of the stay.

Rooms are consistently recognized for their spaciousness, comfort, and well-equipped kitchens, making them suitable for both short and long-term stays. Many guests liken the accommodation to small apartments, appreciating the modern amenities such as fridges and microwaves. While some guests suggest that room updates could enhance the experience, the quiet ambiance and cleanliness contribute positively to guests' stays.

Cleanliness is a highlight, with many visitors noting the well-maintained nature of the rooms and the professionalism of the cleaning staff. Although high-traffic common areas might benefit from refurbishment, most guests enjoy a clean and inviting environment.

Staff members at MainStay Suites Chicago Hoffman Estates are frequently commended for their exceptional friendliness and helpfulness. Their dedication to providing outstanding service, with special mentions of individuals like manager Ashley and front desk staff Jessica and Stephanie, plays a significant role in enhancing guests' experiences.

Comfortable beds with plush bedding and fantastic pillows contribute to restful nights, although there are occasional remarks about firmness or size. Overall, the feedback on comfort is predominantly positive.

Offering excellent value, MainStay Suites delivers a pleasant stay experience without compromising on quality or affordability. Its pet-friendly nature adds to its appeal, making it an ideal choice for travelers with dogs. While certain areas may require attention, the hotel's strengths in location, staff service, and overall comfort underscore its reputation as a recommended accommodation option in Hoffman Estates.
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Hotel with Free Wi-Fi
This hotel offers free Wi-Fi throughout the property. Designed for longer stays, the suites include full kitchens and reliable internet access, making it ideal for extended trips.

Hotel near Golf Courses

Hotel near Ski Resorts

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Accessible Hotel

Hotel with Gym

3-Star Hotel

Room Types
Standard Queen Room - Non-Smoking Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. Meals can be prepared in the kitchenette, which is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a dining area and a dressing room. The unit offers 1 bed.

Queen Suite with Sofa Bed - Non-Smoking The spacious suite features 1 bedroom and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchenette that is fitted with a stovetop, a refrigerator, a dishwasher and kitchenware. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a dining area. The unit offers 2 beds.

Queen Suite with Accessible Tub and Sofabed - Accessible/Non Smoking The spacious suite features 1 bedroom and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchenette that comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a dining area. The unit offers 2 beds.

Guest Reviews
Location
The MainStay Suites Chicago Hoffman Estates is a well-positioned hotel that offers convenience and comfort to its guests. Nestled in a quiet and secluded area, the property is surprisingly quiet despite its proximity to major roads and highways like I-90, making it an ideal spot for travelers. Its location is favored for being close to a bustling array of amenities including major shopping centers, grocery stores, various dining options, fast-food chains, and movie theaters, ensuring visitors have easy access to entertainment and essentials.

The area is safe and part of a low traffic business district, providing easy access to events at the nearby NOW Arena and Sears Centre, as well as work-related engagements. Guests appreciate the wealth of shopping options, from the expansive Woodfield Mall to local dollar stores, along with a variety of restaurants including Coopers Hawk and Morretti’s, all mere minutes away.

With its strategically convenient location, MainStay Suites serves as a comfortable and secure hub for both family gatherings and business visits. The property is easy to find, offers ample parking space, and is pet-friendly, adding to the overall appeal for diverse traveler needs. Guests often highlight that this central location offers excellent value and the friendly staff, further enhancing their stay experience.

Breakfast
Visitors to MainStay Suites Chicago Hoffman Estates have expressed varied opinions about the hotel's breakfast offerings. While some guests found the breakfast to be basic, others appreciated the variety and quality of options provided. Positive feedback highlights a well-stocked, organized, and clean breakfast area that includes hot items such as eggs, bacon, sausages, and healthy choices. Several guests found the complimentary breakfast to be a pleasant surprise, describing it as "very good," "wonderful," and "fantastic," with a variety of options available each morning. The breakfast has been commended for being filling and offering good value, contributing to an overall enjoyable stay. Friendly staff and a reasonable price for the accommodation further enhance the overall experience.

Rooms
The MainStay Suites Chicago Hoffman Estates offers rooms that are generally appreciated for their spaciousness and comfort. Guests frequently mention the well-equipped kitchens, which include everything necessary for cooking, making it an excellent choice for both short and long-term stays. Many reviews highlight the cleanliness and attractive layout of the rooms, likening them to small apartments. The beds are often described as super comfortable, contributing to a restful stay. Rooms come with modern amenities in good condition, such as fridges and microwaves, adding to the overall convenience and value. While some guests noted that rooms could benefit from updates, the positive aspects, like the quiet ambiance and pet-friendly accommodations, tend to outweigh these concerns. The friendly staff and overall pleasant experience make this hotel a recommended choice for families and solo travelers alike, offering a good mix of comfort and convenience at a reasonable price.

Beds
Travelers searching for a restful night's sleep during their stay at MainStay Suites Chicago Hoffman Estates will find that the beds largely live up to the promise of comfort. The majority of guests praise the beds as being very comfortable, with many describing them as super comfortable or comfy. The bedding is noted for its plush and soft nature, enhancing the sleep experience at the hotel. The beds generally receive compliments for being clean and accompanied by fantastic pillows, making relaxation easy and inviting.

However, there are some mixed opinions, as a few guests found certain beds to be too firm or a bit smaller than expected. An occasional report mentions that the bed springs can be a bit squeaky, though this does not seem to detract significantly from the overall comfort. Nonetheless, the positive feedback outweighs the negatives, suggesting that MainStay Suites provides a good resting spot during a traveler’s visit to Hoffman Estates, with comfortable beds and functional amenities contributing to a satisfying stay.

Cleanliness
'MainStay Suites Chicago Hoffman Estates' has drawn attention for its notable emphasis on cleanliness, despite some contrasting experiences among guests. Many visitors praised the hotel for its clean and well-maintained rooms, describing them as very clean, tidy, and reasonably priced. Guests consistently found the linens, towels, and room spaces to be satisfactorily clean upon check-in. The staff's professionalism in maintaining cleanliness, along with their friendliness and helpful nature, further enhanced the pleasant experience for many.

Rooms were also noted for being quiet and comfortable, often described as a clean and restful retreat. The availability of amenities such as a full kitchen and pet-friendly options added a layer of convenience and comfort for guests. Positive remarks were frequently made about the hotel's ability to provide a clean and peaceful environment, which was conducive to relaxation.

However, some areas, particularly high-traffic common spaces like hallways and elevators, did not receive as favorable reviews and were deemed in need of refurbishment. While many guests thoroughly enjoyed their stay, a few reported issues such as leftover items from previous guests and superficial cleanliness problems. Overall, the hotel successfully provided clean rooms and a generally welcoming environment, albeit with certain aspects requiring attention to align with the positive experiences of most guests.

Staff
The staff at MainStay Suites Chicago Hoffman Estates consistently garners praise for their exceptional friendliness and helpfulness. Guests frequently highlight the welcoming atmosphere and commend the team for their attentiveness and dedication to making visitors feel at ease. With a track record of accommodating early check-ins and efficiently addressing any concerns, the staff’s service is often described as outstanding and gracious. Personnel at the front desk, notably individuals like manager Ashley, Jessica, and Stephanie, receive special mentions for their courteous and pleasant interactions. The employees' warm demeanor extends beyond check-in, contributing greatly to the overall guest experience. Despite occasional mentions of scarce staffing, the reviews overwhelmingly emphasize the staff's human quality, politeness, and unmatched hospitality, which greatly enhance the comfort and enjoyment of guests' stays.

3 Star
MainStay Suites Chicago Hoffman Estates offers a pleasant stay at a reasonable price, making it an excellent choice for travelers looking for value. Guests appreciate the hotel's convenient location and find it well worth the price, often highlighting the clean and comfortable accommodations. The overall experience is enhanced by friendly staff, easy check-in procedures, and competitive rates. While it may not boast luxury, it stands out in the area for its quality and affordability, making it a recommended option for those who prioritize practicality and comfort over opulence.

Dog Friendly
MainStay Suites Chicago Hoffman Estates is a pet-friendly hotel that warmly welcomes dogs, ensuring both guests and their canine companions feel at home. The hotel provides a pleasant environment for pets, highlighted by a nice paved area and a small pond, ideal for walking dogs and getting exercise. Guests appreciate the accommodating pet policy, allowing dogs to stay in pet-friendly rooms. However, there are some concerns regarding cleanliness, as some guests noted issues with dog waste not being properly disposed of. Overall, the hotel remains a favored choice for travelers seeking a comfortable stay with their pets.


No, MainStay Suites Chicago Hoffman Estates doesn't have any pool.

No, a spa isn't available at MainStay Suites Chicago Hoffman Estates.

Yes, MainStay Suites Chicago Hoffman Estates welcomes dogs.

No, parking facilities aren't available at MainStay Suites Chicago Hoffman Estates.

Yes, MainStay Suites Chicago Hoffman Estates has a gym.

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