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Summary of reviewsFletcher Hotel-Restaurant De Klepperman is situated in a prime location that appeals to both tranquility seekers and those looking for urban convenience. Set in a picturesque area, the hotel is an ideal base for exploring nearby attractions and engaging in outdoor activities such as cycling and walking. It's also conveniently close to Amsterdam and Amersfoort, making it a practical choice for short stays and transitional nights. Guests appreciate the inviting surroundings and ample parking space, including facilities for electric vehicles.
Breakfast at the hotel is generally well-received with many guests praising the variety and quality of the buffet. Phrases like "great choices for breakfast" and "very extensive and delicious breakfast" are common, although a few guests found some aspects lacking. The polite service and beautiful setting enhance the breakfast experience, making it a pleasant part of the stay for most visitors.
Dinner experiences, however, show a mix of responses. While many guests enjoyed high-quality meals and found the restaurant impressive, others faced issues with staff shortages and restaurant closures. Some complaints about inconsistent food quality and high prices also emerged, indicating that dining experiences can be hit or miss.
The rooms at the hotel receive mixed feedback. Some guests found the rooms spacious, clean and comfortable with features like balconies and refrigerators. Positives include good bedding and the advantage of free parking. However, many noted that the rooms and corridors are outdated with stained carpets and a need for renovation. The lack of modern amenities, small and sometimes unclean bathrooms and dated décor are common points of criticism.
Cleanliness is another area where the hotel draws mixed reviews. While some guests appreciate the neatness, others cite issues like dirty carpets, moldy bathrooms and inadequate room cleaning. These concerns suggest a need for improved housekeeping and maintenance standards, particularly given the hotel's 4-star status.
The hotel staff consistently receive high praise for their friendliness and helpfulness. Guests frequently mention the warm and professional demeanor of the reception and bar staff, contributing significantly to a positive guest experience. Despite occasional slow service, the general sentiment is overwhelmingly positive with staff efforts enhancing the overall hospitality.
Beds at Fletcher Hotel-Restaurant De Klepperman are commonly cited as a strong point with most guests finding them comfortable and conducive to a good night's sleep. Although there are occasional complaints about mattresses and pillows, the general consensus is positive, emphasizing the comfortable and restful accommodation provided by the hotel.
Overall, while Fletcher Hotel-Restaurant De Klepperman enjoys a favorable location, comfortable beds and a friendly staff, there are areas for improvement in rooms, dining services and cleanliness to fully meet guest expectations consistently. Show more
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Categories
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Accessible Hotel
4-Star Hotel
Room Types
Double RoomFeaturing free toiletries, this double room includes a private bathroom with a bath and a shower. This double room features a flat-screen TV. The unit has 2 beds.
Deluxe RoomOffering free toiletries, this double room includes a private bathroom with a bath and a shower. This double room offers a tea and coffee maker and a flat-screen TV. The unit offers 2 beds.
Junior SuiteThe suite has 1 bedroom and 1 bathroom with a bath and free toiletries. This suite features a tea and coffee maker and a flat-screen TV. The unit has 1 bed.
Superior King RoomFeaturing free toiletries, this double room includes a private bathroom with a bath and a shower. This double room has a seating area, an electric kettle and a flat-screen TV. The unit has 1 bed.
Guest Reviews
7.4
Good
Location
Fletcher Hotel-Restaurant De Klepperman boasts an enviable location that appeals to both travelers seeking tranquility and those wanting proximity to urban amenities. Nestled in a beautiful area, it offers a quiet setting just outside the city center, making it a perfect base for exploring nearby attractions and engaging in outdoor activities like cycling and walking. Guests appreciate its proximity to Amsterdam and Amersfoort, as well as the convenience of being close to the town center and various shops and activities. The hotel's grounds and surroundings are described as pleasant and inviting with ample parking space including facilities for electric vehicle charging. The combination of a serene environment and easy access to the city makes this hotel an excellent choice for both short stays and transitional nights.
Breakfast
Fletcher Hotel-Restaurant De Klepperman offers a breakfast experience that generally receives positive feedback from guests. Many appreciate the variety and quality of the breakfast buffet, highlighting its extensiveness and the continuous replenishment of fresh items. Comments such as "great choices for breakfast" and "very extensive and delicious breakfast" suggest that most guests find the offerings satisfactory. The breakfast spot, conveniently located close to the center, also adds to its appeal.
There are, however, mixed opinions regarding value and consistency. A few guests felt that the breakfast did not meet the hotel's standards, labeling it as meager or not worth the price with specifics like inconsistent boiled eggs and subpar bread and coffee. Despite these occasional criticisms, phrases such as "excellent breakfast" and "solid breakfast" indicate a generally positive consensus. The breakfast service during the corona period also received praise for maintaining quality despite the circumstances.
Service is noted as polite and the overall setting of the hotel, described as beautiful and characterful, adds to the breakfast experience. Though a few guests desired a simpler, more affordable option without purchasing the full breakfast package, the plentiful choices and neatly arranged setup seem to make the morning meal at De Klepperman a pleasant part of the stay for most visitors.
Dinner
The dinner experience at Fletcher Hotel-Restaurant De Klepperman receives mixed reviews from guests. On the positive side, numerous guests praised the restaurant, noting that the dinner was excellent and the food quality was impressive. A few highlighted that both dinner and breakfast were great, characterizing the restaurant as truly amazing.
However, several guests faced significant difficulties dining at the hotel. There were instances where guests were informed that they couldn’t have dinner due to a lack of staff or the restaurant being closed. Additionally, there were complaints about inconsistent food quality with some finding their meals overly salty or overcooked. A few guests felt disappointed by the high price relative to the food's mediocrity and experienced frustration when they were unable to secure a reservation despite being hotel guests.
In summary, while many enjoyed their dining experiences, there are noticeable issues with availability and food consistency that detract from the overall experience.
Rooms
The rooms at Fletcher Hotel-Restaurant De Klepperman present a mixed experience. While some guests found the rooms spacious, clean and equipped with comfortable bedding and good linen, others pointed out various shortcomings. The hotel offers lovely rooms with balconies and refrigerators and there is the advantage of free parking. Despite these positive aspects, many guests observed that the rooms and corridors felt old and outdated with stained carpets and areas needing renovation.
Several reviews highlight the lack of modern amenities such as coffee and tea facilities and air conditioning. The bathrooms, in particular, come across as small and outdated with reports of black mold and damaged fixtures. The décor overall was described as antique and stuffy and in some instances, room cleanliness was an issue.
Comfort for guests seemed hit-or-miss with some finding their rooms warm and stuffy and others noting that showering in a bathtub was impractical for those with reduced mobility. Despite these issues, the hotel itself remains clean and silent, providing a restful environment for those less concerned with modern trappings. In summary, while the rooms are generally spacious, their dated condition and lack of certain amenities may leave some guests disappointed.
Beds
Fletcher Hotel-Restaurant De Klepperman offers a welcoming stay with a strong emphasis on guest comfort, particularly when it comes to their beds. Guests frequently highlight the beds as comfortable, convenient and overall great. Many reviews mention having a very comfortable experience with good beds and comfortable linen adding to a restful night's sleep. Although a few guests found the mattresses and pillows not to their liking, the general consensus is that the beds provide a pleasant and restful accommodation. The presence of outdoor seating in some rooms also adds a nice touch, allowing guests to relax outside. Overall, the bedding seems to be a strong feature of this hotel, catering well to the comfort needs of most guests.
Cleanliness
Fletcher Hotel-Restaurant De Klepperman has stirred a range of reactions from guests concerning its cleanliness. While some guests appreciated the neat and clean rooms, others expressed disappointment, pointing out various issues. Common complaints revolved around unclean bathrooms, dirty carpets and inadequate room cleaning. The bathroom fixtures appeared outdated and cramped with specific concerns about mold and black spots. Guests also noted dusty areas, dirty curtains and unclean corridors. Despite the hotel's 4-star status, the general cleanliness of the rooms and bathrooms was below expectations. The need for renovation and improved housekeeping standards was evident in many reviews, indicating a significant opportunity for the hotel to enhance its maintenance and cleanliness protocols.
Staff
Fletcher Hotel-Restaurant De Klepperman consistently garners praise for its obliging and friendly staff. Guests frequently highlight the warm and helpful demeanor of the team at both the reception and bar with many enjoying the seamless early check-in process facilitated by welcoming personnel. Professionalism in their interactions clearly stands out, as does their attentiveness, ensuring a hospitable experience for all visitors.
While most reviews commend the enthusiasm and approachability of the staff, particularly noting their accommodation even during late arrivals or busy festival times, there are occasional mentions of less satisfactory experiences. Some guests encountered less enthusiastic service or slow response times.
Despite these few negatives, the overarching sentiment remains positive with guests appreciating the friendliness and professionalism that underpin their stays. From ensuring a smooth check-in process to maintaining a hospitable atmosphere in both reception and dining areas, the staff at Fletcher Hotel-Restaurant De Klepperman are a key part of the positive guest experience.
No, Fletcher Hotel-Restaurant De Klepperman doesn't have any pool.
No, a spa isn't available at Fletcher Hotel-Restaurant De Klepperman.
No, Fletcher Hotel-Restaurant De Klepperman doesn't allow dogs.
No, parking facilities aren't available at Fletcher Hotel-Restaurant De Klepperman.
No, Fletcher Hotel-Restaurant De Klepperman doesn't have a gym.