Holiday Inn Express Hocking Hills-Logan by IHG, is highly praised for its prime location near Hocking Hills State Park and various other attractions, making it a favored choice for outdoor enthusiasts and travelers. Guests appreciate the convenient access to restaurants, stores and essential amenities while enjoying a tranquil atmosphere.
The hotel's breakfast receives accolades for its quality and variety with guests enjoying a range of options including hot items and healthy choices. Specific items like biscuits and gravy, as well as high-quality eggs, are often highlighted. The helpfulness and efficiency of the breakfast staff, especially a standout employee named Gus, contribute positively to the guests' dining experience.
Guest rooms are commended for their cleanliness and comfort with many finding the beds exceptionally comfortable. Some rooms have been beautifully remodeled, enhancing the overall stay. While there are occasional mentions of rooms being outdated, rundown or small and issues such as high-pitched noises from mini fridges, the general feedback underscores a clean and comfortable environment. The slightly higher pricing is noted, but it is generally deemed acceptable given the hotel's amenities and service.
The hotel's cleanliness is consistently praised with the rooms and facilities described as very well-maintained. The commitment of the friendly and helpful staff plays a significant role in maintaining this standard. Although there are a few mentions of areas needing more attention, such as unclean carpets and dirty patio furniture, the overall impression remains positive.
Guest interactions with the staff are a major highlight with the team described as friendly, helpful and exceptionally accommodating. The front desk, kitchen and housekeeping staff are particularly commended for their pleasant and attentive service, significantly enhancing the guest experience.
The pool is appreciated for its cleanliness and aesthetic appeal, although it’s smaller size and occasional issues with water temperature and quality are noted. Despite these concerns, it remains a well-liked feature of the hotel, especially among children.
Comfortable beds are a notable feature with many guests reporting great sleep quality. The consistency of positive remarks regarding bed comfort contributes to an overall enjoyable stay.
The hotel’s commitment to being dog-friendly is also noteworthy, accommodating furry companions and specific guest requests, further enhancing the guest experience. Despite minor inconveniences like occasional barking, the hotel’s pet-friendly environment is highly regarded.
Overall, Holiday Inn Express Hocking Hills-Logan offers a clean, comfortable and well-located stay with exceptional staff service, a standout breakfast and accommodating amenities, ensuring a positive and welcoming experience for all guests.