Customs House Hotel
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Summary of reviewsCustoms House Hotel garners high praise for its prime waterfront location in Hobart's heart, making it an ideal base for exploring the city. Guests appreciate the hotel's proximity to major attractions like the Salamanca Markets, numerous restaurants, ferry terminals and Parliament House. The ease of access to public transportation, such as buses and ferries, further enhances the convenience of staying at this historic property.
Breakfast at the hotel is highly acclaimed with many guests impressed by the value, variety and quality of the meals offered. The inclusion of hot, made-to-order items and delicious coffee adds to the positive experience. The friendly and accommodating breakfast staff also contribute to the welcoming atmosphere during the morning meal.
Customs House Hotel's on-site restaurant receives positive feedback for its excellent food and vibrant atmosphere. Guests enjoy well-cooked and beautifully presented dishes, praising the friendly and professional staff. The varied menu caters to diverse tastes, including vegetarians, making it a popular choice for dinner.
Guests find the rooms at Customs House Hotel to be clean, comfortable and spacious. The blend of historic charm with modern amenities, such as Netflix and cozy bedding, enhances the overall stay. While some rooms may experience noise from nearby nightlife and occasional minor issues, the majority of guests find the accommodations pleasing.
Cleanliness is a strong point at the hotel with many guests praising the spotless rooms and bathrooms. The housekeeping staff's efforts are frequently mentioned, contributing to a high standard of cleanliness and comfort throughout the property.
The hotel's staff consistently receive accolades for their friendliness, helpfulness and professional courtesy. From check-in to dining experiences, the attentive service and warm hospitality leave a lasting impression on guests, further enhancing their stay.
The Wi-Fi service at Customs House Hotel is generally reliable, offering fast and stable connections suitable for streaming and digital check-ins. While there are occasional mentions of unstable signals, overall, guests are satisfied with the Wi-Fi performance.
Families find the hotel accommodating with spacious family rooms and friendly staff who go the extra mile to cater to younger children. While the hotel may not offer extensive activities for kids, the family-oriented amenities and atmosphere ensure a pleasant stay for larger groups.
The vibrant nightlife surrounding the hotel appeals to those looking to immerse themselves in Hobart's energy, though it may result in some noise, particularly on weekends. Light sleepers might consider rooms further from the bar and street to ensure a quieter stay.
Most guests find the beds at Customs House Hotel to be comfortable with many praising the king-sized beds and quality bedding. Although there are mixed opinions about the firmness of the beds and quality of pillows, the overall consensus leans towards satisfaction.
As a three-star hotel, Customs House Hotel offers great value for money with clean, well-equipped rooms. The historic charm, convenient location and vibrant on-site pub make it a popular choice for budget-conscious travelers, providing a functional and enjoyable stay.
In summary, Customs House Hotel effectively combines historic charm, modern amenities and exceptional service, making it a highly recommended choice for visitors to Hobart.
Categories
Breakfast at the hotel is highly acclaimed with many guests impressed by the value, variety and quality of the meals offered. The inclusion of hot, made-to-order items and delicious coffee adds to the positive experience. The friendly and accommodating breakfast staff also contribute to the welcoming atmosphere during the morning meal.
Customs House Hotel's on-site restaurant receives positive feedback for its excellent food and vibrant atmosphere. Guests enjoy well-cooked and beautifully presented dishes, praising the friendly and professional staff. The varied menu caters to diverse tastes, including vegetarians, making it a popular choice for dinner.
Guests find the rooms at Customs House Hotel to be clean, comfortable and spacious. The blend of historic charm with modern amenities, such as Netflix and cozy bedding, enhances the overall stay. While some rooms may experience noise from nearby nightlife and occasional minor issues, the majority of guests find the accommodations pleasing.
Cleanliness is a strong point at the hotel with many guests praising the spotless rooms and bathrooms. The housekeeping staff's efforts are frequently mentioned, contributing to a high standard of cleanliness and comfort throughout the property.
The hotel's staff consistently receive accolades for their friendliness, helpfulness and professional courtesy. From check-in to dining experiences, the attentive service and warm hospitality leave a lasting impression on guests, further enhancing their stay.
The Wi-Fi service at Customs House Hotel is generally reliable, offering fast and stable connections suitable for streaming and digital check-ins. While there are occasional mentions of unstable signals, overall, guests are satisfied with the Wi-Fi performance.
Families find the hotel accommodating with spacious family rooms and friendly staff who go the extra mile to cater to younger children. While the hotel may not offer extensive activities for kids, the family-oriented amenities and atmosphere ensure a pleasant stay for larger groups.
The vibrant nightlife surrounding the hotel appeals to those looking to immerse themselves in Hobart's energy, though it may result in some noise, particularly on weekends. Light sleepers might consider rooms further from the bar and street to ensure a quieter stay.
Most guests find the beds at Customs House Hotel to be comfortable with many praising the king-sized beds and quality bedding. Although there are mixed opinions about the firmness of the beds and quality of pillows, the overall consensus leans towards satisfaction.
As a three-star hotel, Customs House Hotel offers great value for money with clean, well-equipped rooms. The historic charm, convenient location and vibrant on-site pub make it a popular choice for budget-conscious travelers, providing a functional and enjoyable stay.
In summary, Customs House Hotel effectively combines historic charm, modern amenities and exceptional service, making it a highly recommended choice for visitors to Hobart.
Historic Hotel
Dating back to 1846, this hotel is located in a historic building on Hobart's waterfront, directly opposite the former Custom House (now Parliament House). It reflects the Colonial Georgian style and has a long history as a public house.
Hotel near Nightlife Spots
Positioned on the waterfront at Murray Street, this hotel is in the heart of the action, with its own popular bar and easy walking distance to numerous other waterfront pubs, bars, and the entertainment precinct in the CBD.
Hotel with Free Wi-Fi
This hotel is known for providing free Wi-Fi, allowing guests to easily access the internet.
4-Star Hotel
Offers a comfortable stay in a central location. Its proximity to attractions makes it a convenient choice for visitors.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Guest Reviews
Customs House Hotel boasts an exceptional location on the waterfront in the heart of Hobart, making it a prime choice for visitors keen to explore the city. Guests appreciate being steps away from the Salamanca Markets, numerous restaurants and ferry terminals, which provide convenient access to MONA and other local attractions. The hotel's proximity to Parliament House, Brooke Street Pier and Franklin Wharf offers easy walking access to the most notable sights around the vibrant harbor area.
The central location is particularly lauded for its convenience, allowing guests to enjoy Hobart's lively dining scene, quaint shops and cultural landmarks without the need for extensive travel. For those looking to dive into Hobart's historical charm, the Customs House Hotel’s beautiful old building adds an extra layer of character to the stay. The ability to walk to Salamanca Place, the shopping precinct and various tourist facilities tops off the hotel’s position as a fantastic base for both short visits and extended stays.
The convenience of having public transportation options, such as buses and ferries, right across the street, further enhances the appeal. Additionally, the hotel’s location near the Skybus and other tour buses makes it an ideal launchpad for broader explorations of Tasmania. The favorable location is complemented by thoughtful amenities and friendly staff, ensuring a pleasant and memorable stay in this stunning harbor-side hotel.
At the Customs House Hotel, guests can look forward to an exceptional breakfast experience. The overwhelming consensus is that the breakfast is not only included in the room price but also offers great value for money. Descriptions such as delicious, amazing and fantastic are frequent with many noting that their morning meal exceeded expectations. The setup allows for a choice from a restaurant-style menu, providing a personalized and high-quality start to the day.
Visitors appreciate the variety and quality of the breakfast options available, which often include hearty dishes like eggs and bacon, as well as more gourmet items like smashed avo and pancakes. The presence of a hot breakfast prepared to order is a noted highlight, offering both taste and efficiency. Moreover, guests repeatedly praise the coffee, noting it as a great companion to the meals.
Many reviews also highlight the friendly and accommodating breakfast staff, adding to the pleasant and welcoming atmosphere of the dining experience. With the charming setting of the hotel's dining room, some even with views over the harbor, the breakfast experience here is lauded as one of the best aspects of a stay at the Customs House Hotel.
Customs House Hotel offers a delightful dining experience that has garnered positive feedback from many guests. The on-site restaurant is frequently praised for its excellent food with many reviewers highlighting its well-cooked and beautifully presented meals. Guests have enjoyed melt-in-your-mouth steaks, delicious crayfish and other high-quality dishes, making the restaurant a popular choice for dinner.
The bar and restaurant are also commended for their friendly staff and great service. Patrons appreciate the vibrant atmosphere with some enjoying a drink while watching the surroundings or mingling with others after events like AFL games. The menu caters to a variety of tastes, including vegetarians and features options like seafood chowder and turkey that have been particularly well-received.
While there have been a few mixed reviews regarding specific dishes or aspects of the bar menu, the general consensus is that the food at the restaurant is fantastic and offers great value. The combination of delicious meals, great service and a pleasant environment makes Customs House Hotel a top choice for dining in Hobart.
Customs House Hotel offers a range of rooms that largely receive positive feedback from guests. The rooms are frequently described as clean, comfortable and spacious. Many reviewers appreciate the modern and well-maintained bathrooms, often highlighting the large and inviting setups. The hotel's historic charm is also noted, blending old-world features with modern amenities.
Guests often mention the comfort of the beds and the quiet atmosphere of the rooms, especially those with views of the harbor or Parliament House. Despite the occasional complaint about smaller-than-expected room sizes, the majority find the rooms adequately sized and well-appointed with all necessary amenities, including Netflix and cozy bedding.
The decor and character of the rooms earn praise with several guests pointing out the tasteful decorations and the inviting ambiance of larger rooms. While some rooms could use minor refurbishments and a few guests mentioned issues like a lack of ironing facilities or small inconveniences, the overall impression is positive.
The location is a significant plus with visitors enjoying the harbor views and proximity to local attractions. However, some rooms do experience noise from nearby areas, though double-glazed windows help mitigate this. For those looking for both charm and modern comfort, Customs House Hotel's rooms generally deliver a satisfying stay.
At the Customs House Hotel, guests will find a variety of opinions about the beds, but the overall consensus leans heavily towards comfort and satisfaction. Many guests have praised the beds as very comfortable with particular mentions of the king-sized beds being especially appealing. Super comfy and extremely comfortable are terms frequently used to describe the sleeping arrangements, ensuring a good night's sleep for most visitors.
While some guests mentioned beds being a bit too firm or too soft for their liking, others found them to be exceptional or great. There were a few mixed reviews concerning the firmness with some finding the beds a little hard and a handful noting certain issues such as lumps, but most issues were resolved promptly.
The pillows received less consistent praise with several guests finding them of low-quality or uncomfortable, affecting their overall sleep experience. Despite these minor setbacks, the bedding quality was generally noted as good, clean and comfortable, providing a warm and inviting atmosphere to rest in.
Overall, the comfort of the beds at the Customs House Hotel stands out prominently in guest reviews, making it a reliable choice for travelers seeking restful and cozy accommodations.
The Customs House Hotel has garnered extensive praise for its cleanliness. Many guests commented on the clean and comfortable rooms with highlights on immaculately clean, spotless and squeaky clean rooms being frequently mentioned. The bathrooms also received high marks, often described as immaculate and sparkling clean.
Housekeeping was a standout with guests noting daily cleaning routines and well-maintained environments. The rooms are frequently noted to be spacious with modern amenities, offering a comfortable and pleasant stay. Staff were also applauded for their friendliness and helpfulness, contributing to the positive overall experience.
Despite a few isolated comments about dust, smelly drains and occasional housekeeping lapses, any issues reported were swiftly addressed. Generally, the guest feedback solidifies the hotel's reputation for providing a high standard of cleanliness and comfort, ensuring a pleasant stay for all visitors.
At the heart of the Customs House Hotel lies a consistent theme in guest experiences—the standout quality of the staff. From reception to the restaurant, travelers frequently note the team’s friendliness and helpfulness. The staff is described as super friendly, accommodating, pleasant, polite, professional and exceptionally attentive. Many guests appreciated the seamless and efficient check-ins, as well as the warm, welcoming service received throughout their stay.
The dining experience at the hotel further cements its reputation with staff in the breakfast and restaurant areas often praised for their attentiveness and friendly demeanor. Reviews highlight the exceptional service and delightful meals, which left guests satisfied and praising the overall meal experiences.
Numerous mentions of the staff being willing to go the extra mile, showing professional courtesy and providing a welcoming atmosphere, were common. Managers like Tyler and staff at the pub such as Jen received individual commendations, reflecting a personal touch in service delivery which guests found particularly notable.
Overall, the feedback paints a picture of a team committed to making guests feel valued and cared for, thus contributing to the wonderful experiences frequently documented by those who had stayed at this well-regarded hotel.
The Wi-Fi at Customs House Hotel has generally received positive remarks from guests. Reviewers frequently noted the fast, stable and strong connection speeds throughout the hotel. Many appreciated that the Wi-Fi was reliable enough to enable streaming services like Netflix, which is considered a nice bonus for guests wanting to unwind. The digital check-in process was also mentioned, adding convenience to their stay.
However, there were occasional mentions of the Wi-Fi being unstable or having a poor signal in some areas. Despite these minor issues, the overall sentiment towards the Wi-Fi was favorable with many guests expressing satisfaction with the service. The hotel staff also received praise for their friendliness and helpfulness, contributing positively to the guests' experiences.
Customs House Hotel presents itself as a suitable option for families aiming for comfortable accommodation. The hotel offers spacious family rooms that can comfortably accommodate larger groups, making it an ideal setup for families of 5 or even 6. The arrangement of beds, including queen and single beds, caters perfectly to diverse family needs. The hotel staff is particularly noted for their friendliness and for going the extra mile to ensure toddlers and younger children are well-catered for.
Despite these positives, there is less emphasis on direct activities specifically designed for kids and it's suggested that the setup may not be perfectly suited for very active children. The accommodation is praised for its family-oriented amenities and overall family-friendly atmosphere. Nonetheless, there is feedback indicating a preference for certain bedroom arrangements, such as having beds for adults upstairs to be more convenient.
The Customs House Hotel, located in the heart of Hobart, offers vibrant nightlife experiences that attract both locals and travelers. The ambiance is alive with music, as numerous guests have enjoyed the energy from live bands and the bustling bar scene. Despite the high praise for its prime location near a lively food court and the water, visitors should be prepared for some noise, particularly on Friday and Saturday nights.
Guests have frequently noted the noise levels due to the hotel's proximity to bars, nightclubs and heavy street traffic. The sounds from late-night revellers, loud live music and bustling restaurant activities can be noticeable, especially for rooms located directly above the bar or facing the street. Those seeking a quieter stay might consider rooms further from these areas.
However, the hotel's overall vibe and convenient access to Hobart's attractions make it a popular choice. While some have found the noise to be a minor inconvenience, others have appreciated the vibrant, engaging atmosphere and found the noise to subside reasonably early. In summary, Customs House Hotel is ideal for those looking to immerse themselves in Hobart’s nightlife, but light sleepers might want to come prepared or consider alternatives.
Nestled in a historic building from 1846, Customs House Hotel offers a quaint and charming stay for those visiting Hobart. Despite its three-star rating, the hotel provides a great value for money with clean and comfortable rooms that, while basic, come well-equipped with essential amenities such as desks and working wifi.
The stone walls and period architecture of the property add to its unique character, giving guests a taste of history along with their stay. The hotel’s location is also highly praised, being close to the coast and offering easy access to some of Hobart's attractions. Additionally, the on-site pub is a notable highlight with great food and a vibrant atmosphere that many guests appreciated.
Guests found the breakfast to be satisfactory and appreciated the reasonably priced offerings. While the overall experience was described as functional rather than luxurious, it fulfills the expectations of a midrange three-star hotel. The helpful and friendly staff further enhance the stay, making it a well-rounded choice for budget-conscious travelers. However, some guests did note difficulties in accessing rooms due to the building’s layout and lack of assistance with luggage.
In summary, Customs House Hotel is a historic gem that delivers comfort and practicality at a reasonable price, perfect for those seeking to explore Hobart without breaking the bank.
The Customs House Hotel boasts a remarkable blend of old-world charm and modern amenities, nestled within a historic building in Hobart. This building, established in 1846, stands as one of the oldest and most significant structures in the area with its heritage thoroughly preserved. Its character and historical features, from the quaint sandstone walls to the vintage interior decorations, create a unique and atmospheric setting for guests.
The hotel's rich history and meticulously maintained elements offer a genuine historical ambiance, highlighted by its beautiful old-world flair. The preservation efforts are evident throughout, making it a charming spot for those who appreciate historic significance. Despite being an older building, the hotel manages to integrate modern upgrades seamlessly, ensuring guests enjoy both the vintage charm and contemporary comfort.
The location is exceptional, providing easy access to wander around Constitution Dock, Battery Point and the historic areas of Hobart. Visitors can expect a delightful experience in this beautiful heritage property, enjoying its quirky historical features and the inherent historic feel that has been carefully refreshed. The Customs House Hotel truly embodies the heritage and character of Hobart, offering a picturesque glimpse into the past while delivering modern conveniences.
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Location
The central location is particularly lauded for its convenience, allowing guests to enjoy Hobart's lively dining scene, quaint shops and cultural landmarks without the need for extensive travel. For those looking to dive into Hobart's historical charm, the Customs House Hotel’s beautiful old building adds an extra layer of character to the stay. The ability to walk to Salamanca Place, the shopping precinct and various tourist facilities tops off the hotel’s position as a fantastic base for both short visits and extended stays.
The convenience of having public transportation options, such as buses and ferries, right across the street, further enhances the appeal. Additionally, the hotel’s location near the Skybus and other tour buses makes it an ideal launchpad for broader explorations of Tasmania. The favorable location is complemented by thoughtful amenities and friendly staff, ensuring a pleasant and memorable stay in this stunning harbor-side hotel.
Breakfast
Visitors appreciate the variety and quality of the breakfast options available, which often include hearty dishes like eggs and bacon, as well as more gourmet items like smashed avo and pancakes. The presence of a hot breakfast prepared to order is a noted highlight, offering both taste and efficiency. Moreover, guests repeatedly praise the coffee, noting it as a great companion to the meals.
Many reviews also highlight the friendly and accommodating breakfast staff, adding to the pleasant and welcoming atmosphere of the dining experience. With the charming setting of the hotel's dining room, some even with views over the harbor, the breakfast experience here is lauded as one of the best aspects of a stay at the Customs House Hotel.
Dinner
The bar and restaurant are also commended for their friendly staff and great service. Patrons appreciate the vibrant atmosphere with some enjoying a drink while watching the surroundings or mingling with others after events like AFL games. The menu caters to a variety of tastes, including vegetarians and features options like seafood chowder and turkey that have been particularly well-received.
While there have been a few mixed reviews regarding specific dishes or aspects of the bar menu, the general consensus is that the food at the restaurant is fantastic and offers great value. The combination of delicious meals, great service and a pleasant environment makes Customs House Hotel a top choice for dining in Hobart.
Rooms
Guests often mention the comfort of the beds and the quiet atmosphere of the rooms, especially those with views of the harbor or Parliament House. Despite the occasional complaint about smaller-than-expected room sizes, the majority find the rooms adequately sized and well-appointed with all necessary amenities, including Netflix and cozy bedding.
The decor and character of the rooms earn praise with several guests pointing out the tasteful decorations and the inviting ambiance of larger rooms. While some rooms could use minor refurbishments and a few guests mentioned issues like a lack of ironing facilities or small inconveniences, the overall impression is positive.
The location is a significant plus with visitors enjoying the harbor views and proximity to local attractions. However, some rooms do experience noise from nearby areas, though double-glazed windows help mitigate this. For those looking for both charm and modern comfort, Customs House Hotel's rooms generally deliver a satisfying stay.
Beds
While some guests mentioned beds being a bit too firm or too soft for their liking, others found them to be exceptional or great. There were a few mixed reviews concerning the firmness with some finding the beds a little hard and a handful noting certain issues such as lumps, but most issues were resolved promptly.
The pillows received less consistent praise with several guests finding them of low-quality or uncomfortable, affecting their overall sleep experience. Despite these minor setbacks, the bedding quality was generally noted as good, clean and comfortable, providing a warm and inviting atmosphere to rest in.
Overall, the comfort of the beds at the Customs House Hotel stands out prominently in guest reviews, making it a reliable choice for travelers seeking restful and cozy accommodations.
Cleanliness
Housekeeping was a standout with guests noting daily cleaning routines and well-maintained environments. The rooms are frequently noted to be spacious with modern amenities, offering a comfortable and pleasant stay. Staff were also applauded for their friendliness and helpfulness, contributing to the positive overall experience.
Despite a few isolated comments about dust, smelly drains and occasional housekeeping lapses, any issues reported were swiftly addressed. Generally, the guest feedback solidifies the hotel's reputation for providing a high standard of cleanliness and comfort, ensuring a pleasant stay for all visitors.
Staff
The dining experience at the hotel further cements its reputation with staff in the breakfast and restaurant areas often praised for their attentiveness and friendly demeanor. Reviews highlight the exceptional service and delightful meals, which left guests satisfied and praising the overall meal experiences.
Numerous mentions of the staff being willing to go the extra mile, showing professional courtesy and providing a welcoming atmosphere, were common. Managers like Tyler and staff at the pub such as Jen received individual commendations, reflecting a personal touch in service delivery which guests found particularly notable.
Overall, the feedback paints a picture of a team committed to making guests feel valued and cared for, thus contributing to the wonderful experiences frequently documented by those who had stayed at this well-regarded hotel.
Wi-Fi
However, there were occasional mentions of the Wi-Fi being unstable or having a poor signal in some areas. Despite these minor issues, the overall sentiment towards the Wi-Fi was favorable with many guests expressing satisfaction with the service. The hotel staff also received praise for their friendliness and helpfulness, contributing positively to the guests' experiences.
Family
Despite these positives, there is less emphasis on direct activities specifically designed for kids and it's suggested that the setup may not be perfectly suited for very active children. The accommodation is praised for its family-oriented amenities and overall family-friendly atmosphere. Nonetheless, there is feedback indicating a preference for certain bedroom arrangements, such as having beds for adults upstairs to be more convenient.
Nightlife
Guests have frequently noted the noise levels due to the hotel's proximity to bars, nightclubs and heavy street traffic. The sounds from late-night revellers, loud live music and bustling restaurant activities can be noticeable, especially for rooms located directly above the bar or facing the street. Those seeking a quieter stay might consider rooms further from these areas.
However, the hotel's overall vibe and convenient access to Hobart's attractions make it a popular choice. While some have found the noise to be a minor inconvenience, others have appreciated the vibrant, engaging atmosphere and found the noise to subside reasonably early. In summary, Customs House Hotel is ideal for those looking to immerse themselves in Hobart’s nightlife, but light sleepers might want to come prepared or consider alternatives.
3 Star
The stone walls and period architecture of the property add to its unique character, giving guests a taste of history along with their stay. The hotel’s location is also highly praised, being close to the coast and offering easy access to some of Hobart's attractions. Additionally, the on-site pub is a notable highlight with great food and a vibrant atmosphere that many guests appreciated.
Guests found the breakfast to be satisfactory and appreciated the reasonably priced offerings. While the overall experience was described as functional rather than luxurious, it fulfills the expectations of a midrange three-star hotel. The helpful and friendly staff further enhance the stay, making it a well-rounded choice for budget-conscious travelers. However, some guests did note difficulties in accessing rooms due to the building’s layout and lack of assistance with luggage.
In summary, Customs House Hotel is a historic gem that delivers comfort and practicality at a reasonable price, perfect for those seeking to explore Hobart without breaking the bank.
Historic
The hotel's rich history and meticulously maintained elements offer a genuine historical ambiance, highlighted by its beautiful old-world flair. The preservation efforts are evident throughout, making it a charming spot for those who appreciate historic significance. Despite being an older building, the hotel manages to integrate modern upgrades seamlessly, ensuring guests enjoy both the vintage charm and contemporary comfort.
The location is exceptional, providing easy access to wander around Constitution Dock, Battery Point and the historic areas of Hobart. Visitors can expect a delightful experience in this beautiful heritage property, enjoying its quirky historical features and the inherent historic feel that has been carefully refreshed. The Customs House Hotel truly embodies the heritage and character of Hobart, offering a picturesque glimpse into the past while delivering modern conveniences.
No, Customs House Hotel doesn't have any pool.
No, a spa isn't available at Customs House Hotel.
No, Customs House Hotel doesn't allow dogs.
No, parking facilities aren't available at Customs House Hotel.
No, Customs House Hotel doesn't have a gym.
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