Felix Hotel
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Summary of reviewsFelix Hotel enjoys significant praise for several aspects, making it a favored choice for travelers visiting Ho Chi Minh City. The hotel's prime location in the heart of District 1 is particularly celebrated, offering guests easy access to major attractions such as the War Remnants Museum, Ben Thanh Market and the Opera House. Despite its central position, the hotel is nestled in a quiet alley that provides a peaceful retreat from the city's hustle and bustle.
Guests have consistently highlighted the staff's exceptional service, describing them as polite, enthusiastic and highly accommodating. Key figures, including Lucy, receive special mentions for their exemplary hospitality, contributing to a welcoming and supportive environment.
The breakfast scene around Felix Hotel is well-regarded with numerous nearby options offering delicious and reasonably priced meals. In particular, a small adjacent restaurant provides exquisite breakfast choices, enhancing the overall dining experience for guests.
The rooms at Felix Hotel, while noted to be clean and comfortable, present a mixed experience. Many guests appreciate the spacious, tidy accommodations with comfortable beds and large bathrooms. However, discrepancies between advertised photos and the actual state of the rooms, such as issues with outdated furniture and the lack of windows, have been pointed out. Cleanliness generally receives positive feedback, though some areas like balconies and elevator functionality need improvement and cleaning services are not automatically provided unless requested.
Wi-Fi quality at the hotel varies with some guests enjoying stable and fast connections while others encounter slow and unreliable service. The parking options cater to diverse needs with spacious facilities for vehicles and safe accommodations for motorcycles, although certain restrictions and the availability of spaces may pose occasional challenges.
Overall, Felix Hotel provides good value for money with its strategic location, comfortable beds and exceptional staff service, despite some inconsistencies in room conditions and amenities. The hotel remains a viable budget-friendly choice for travelers seeking to explore Ho Chi Minh City's vibrant culture.
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Guests have consistently highlighted the staff's exceptional service, describing them as polite, enthusiastic and highly accommodating. Key figures, including Lucy, receive special mentions for their exemplary hospitality, contributing to a welcoming and supportive environment.
The breakfast scene around Felix Hotel is well-regarded with numerous nearby options offering delicious and reasonably priced meals. In particular, a small adjacent restaurant provides exquisite breakfast choices, enhancing the overall dining experience for guests.
The rooms at Felix Hotel, while noted to be clean and comfortable, present a mixed experience. Many guests appreciate the spacious, tidy accommodations with comfortable beds and large bathrooms. However, discrepancies between advertised photos and the actual state of the rooms, such as issues with outdated furniture and the lack of windows, have been pointed out. Cleanliness generally receives positive feedback, though some areas like balconies and elevator functionality need improvement and cleaning services are not automatically provided unless requested.
Wi-Fi quality at the hotel varies with some guests enjoying stable and fast connections while others encounter slow and unreliable service. The parking options cater to diverse needs with spacious facilities for vehicles and safe accommodations for motorcycles, although certain restrictions and the availability of spaces may pose occasional challenges.
Overall, Felix Hotel provides good value for money with its strategic location, comfortable beds and exceptional staff service, despite some inconsistencies in room conditions and amenities. The hotel remains a viable budget-friendly choice for travelers seeking to explore Ho Chi Minh City's vibrant culture.
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Guest Reviews
Felix Hotel boasts an excellent location in the heart of District 1, Ho Chi Minh City, making it the perfect base for exploring the city's major attractions. Nestled in a quiet alley, the hotel offers a peaceful retreat despite being just a short walk from the bustling Bui Vien walking street and other popular tourist spots like the War Remnants Museum, Ben Thanh Market and the Opera House. Guests appreciate the convenience of being close to numerous amenities, including restaurants, shops, currency exchanges and parks, all within walking distance. The central location also provides easy access to transportation, facilitating movement to other parts of the city. Despite its proximity to lively areas, the hotel's setting in an alley shields it from the street noise, ensuring a restful stay. Overall, Felix Hotel's advantageous position in the city center makes it an ideal choice for travelers looking to explore Saigon's vibrant culture while enjoying a quiet and comfortable stay.
Felix Hotel guests have praised the breakfast experience, often highlighting a fabulous little restaurant adjacent to the hotel where the breakfast is described as delicious and exquisite. Despite the hotel itself not serving breakfast, visitors benefit from the good value options nearby with prices around 4$, including items like a glass of orange juice for 60k. Additionally, the area boasts numerous breakfast spots and a buffet breakfast just around the corner, ensuring a variety of choices to suit different preferences and budgets.
Felix Hotel offers a mixed experience for guests with notable strengths and some areas needing improvement. The rooms are often described as spacious, tidy and clean, making for comfortable stays. Despite some being quite small, many guests appreciate the cleanliness, cozy ambiance and comfortable bedding. The large bathrooms and well-decorated rooms add to the positive aspects, alongside the convenient location in the bustling center of Ho Chi Minh City.
However, several discrepancies between the advertised photos and the reality have been pointed out, notably small rooms that lack windows, leading to a dark and stuffy atmosphere. Some rooms have outdated furniture and signs of wear, such as damp stains and mold around the sinks. The lack of essential amenities like hairdryers, kettles and fridges is also a recurring issue. Some rooms did not get cleaned unless requested and there were occasional problems with room assignments at check-in.
Despite these challenges, the staff is generally helpful, quickly addressing issues like room changes when necessary. Overall, Felix Hotel provides a budget-friendly option with its fair pricing, but future guests may want to manage their expectations and confirm specific room details in advance.
Felix Hotel receives widespread praise for its beds from guests. Reviewers frequently highlight the comfort of the beds, using descriptions such as comfortable beds, comfy beds and even specifying the quality of the mattress as really good and comfortable. Some guests mention specific features like the beds being big and soft and even note the presence of soft and firm options. However, not everything about the sleeping experience is perfect. While many guests enjoy their comfortable beds, pillows appear to be a point of contention with a few guests finding them uncomfortable or massive. Nonetheless, for those seeking a restful night, the consensus leans towards the beds at Felix Hotel being a solid choice.
Felix Hotel generally offers clean and comfortable accommodations at an affordable price. Many guests have praised the cleanliness of the rooms with mentions of clean bedding and bathrooms that include all necessary amenities. The establishment is noted for its clean and tidy spaces, making it a convenient choice for travelers.
However, there are a few recurring issues. Some guests found the balconies and surroundings to be dirty and cleaning services seem inconsistent, as rooms are only cleaned upon request and not proactively. There are mentions of dirty sheets and rooms not being thoroughly cleaned. Additionally, some aspects of hotel management, such as elevator functionality and room availability, require improvement.
In summary, while Felix Hotel provides clean and comfortable rooms for a good value, the housekeeping services and certain management practices could benefit from more consistency and attentiveness.
Felix Hotel has garnered immense praise for its staff, making it a standout feature for guests. Across numerous reviews, guests highlighted the exceptional helpfulness and friendliness of the staff, frequently described as polite, enthusiastic and supportive. Reception staff, in particular, received accolades for their attentiveness, accommodating nature and willingness to assist with various needs, including facilitating early check-ins and arranging airport taxis.
Key figures such as Lucy, noted as an amazing manager and the front desk personnel were lauded for exemplary service. The morning staff received a perfect rating from guests, reflecting the staff's consistent dedication to making stays enjoyable. Despite rare instances of language barriers and a few negative interactions, the overall feedback remains overwhelmingly positive with guests highly recommending the hotel due to the commendable hospitality. The staff’s ability to speak English proficiently, though noted as inconsistent, did not overshadow the predominantly positive staff engagement and service experienced by visitors at Felix Hotel.
Felix Hotel receives mixed feedback regarding its Wi-Fi quality. While some guests found the internet service to be great, easy to access and providing a fast connection, others experienced significant difficulties. In some instances, the Wi-Fi was reported as being shockingly slow or barely working with speeds ranging from 2 to 10 Mbps. Overall, the reviews indicate a wide variance in the quality of the hotel's internet service, highlighting that while some guests enjoyed a reliable connection, others faced challenges with unstable and slow Wi-Fi.
Felix Hotel offers a range of parking options that are well-suited for different needs. Guests have appreciated the spacious parking lot available, providing plenty of room for vehicles. For motorcyclists, the parking facilities are considered safe. There is a nearby parking alternative for those who cannot find a spot on the hotel's premises.
However, it's worth noting that some areas, such as the car parking basement, may have height restrictions and there have been mentions of a car tunnel that is too high. Additionally, not all guests had access to parking spaces immediately available to them and some have noted that certain areas around the restrooms could improve their parking facilities.
Overall, while there are various parking options at Felix Hotel, potential visitors may want to consider the specific requirements of their vehicle in advance.
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Location
Breakfast
Rooms
However, several discrepancies between the advertised photos and the reality have been pointed out, notably small rooms that lack windows, leading to a dark and stuffy atmosphere. Some rooms have outdated furniture and signs of wear, such as damp stains and mold around the sinks. The lack of essential amenities like hairdryers, kettles and fridges is also a recurring issue. Some rooms did not get cleaned unless requested and there were occasional problems with room assignments at check-in.
Despite these challenges, the staff is generally helpful, quickly addressing issues like room changes when necessary. Overall, Felix Hotel provides a budget-friendly option with its fair pricing, but future guests may want to manage their expectations and confirm specific room details in advance.
Beds
Cleanliness
However, there are a few recurring issues. Some guests found the balconies and surroundings to be dirty and cleaning services seem inconsistent, as rooms are only cleaned upon request and not proactively. There are mentions of dirty sheets and rooms not being thoroughly cleaned. Additionally, some aspects of hotel management, such as elevator functionality and room availability, require improvement.
In summary, while Felix Hotel provides clean and comfortable rooms for a good value, the housekeeping services and certain management practices could benefit from more consistency and attentiveness.
Staff
Key figures such as Lucy, noted as an amazing manager and the front desk personnel were lauded for exemplary service. The morning staff received a perfect rating from guests, reflecting the staff's consistent dedication to making stays enjoyable. Despite rare instances of language barriers and a few negative interactions, the overall feedback remains overwhelmingly positive with guests highly recommending the hotel due to the commendable hospitality. The staff’s ability to speak English proficiently, though noted as inconsistent, did not overshadow the predominantly positive staff engagement and service experienced by visitors at Felix Hotel.
Wi-Fi
Parking
However, it's worth noting that some areas, such as the car parking basement, may have height restrictions and there have been mentions of a car tunnel that is too high. Additionally, not all guests had access to parking spaces immediately available to them and some have noted that certain areas around the restrooms could improve their parking facilities.
Overall, while there are various parking options at Felix Hotel, potential visitors may want to consider the specific requirements of their vehicle in advance.
No, Felix Hotel doesn't have any pool.
No, a spa isn't available at Felix Hotel.
Yes, Felix Hotel welcomes dogs.
Yes, parking facilities are available at Felix Hotel.
No, Felix Hotel doesn't have a gym.
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