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Summary of reviewsHitaonsen Hananoki River Terrace emerges as a delightful retreat for those seeking tranquility and comfort. Nestled in a serene and spacious area, its location offers peaceful surroundings, ideal for relaxation while still providing access to key amenities like shopping options and cafes within walking distance. Although somewhat remote, the hotel's shuttle service addresses transportation needs, enhancing guest convenience.
Breakfast at the hotel stands out with an exquisite buffet offering a wide variety of well-prepared dishes, including traditional Japanese elements such as onsen porridge. Guests consistently praise the quality and diversity, complemented by the warm hospitality of the restaurant staff. Dinner options, while tasty and diverse, receive mixed reviews, with certain aspects like seating arrangements and buffet replenishment suggested for improvement.
Accommodations at Hitaonsen Hananoki River Terrace are spacious, comfortably fitting up to three guests, a notable feature compared to many compact Japanese hotel rooms. The decor exudes a charming, albeit somewhat dated, atmosphere that guests find endearing. Cleanliness is a strong point, with meticulous attention to maintaining the rooms and hot spring facilities, although minor exceptions occasionally occur.
The hotel's dedicated staff play a significant role in enhancing the guest experience with their kindness and helpfulness, offering support through amenities and transportation arrangements. While English communication requires improvement, staff efforts to assist international guests using translation apps highlight their commitment to excellent service.
Overall, Hitaonsen Hananoki River Terrace successfully combines traditional charm with comfortable amenities, offering a restful and satisfying stay marked by lovely views, well-maintained accommodations, and exceptional hospitality.
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