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Summary of reviewsHôtel Restaurant Les Alizés enjoys a peaceful and convenient location in a charming residential area close to Strasbourg, making it ideal for those who appreciate tranquility and ease of access to both urban and rural attractions. Guests particularly enjoy the serene atmosphere and ample parking facilities. The hotel's proximity to amenities and nearby restaurants further enhances its appeal.
Breakfast at the hotel is generally well-received with many guests appreciating the variety, quality and generous portions available. The breakfast area's cleanliness and the staff's warm reception contribute positively to the experience, although some guests feel the selection could be more extensive and the price better aligned with the offerings.
The hotel's dinner services receive mixed reviews. While the food quality at "Le Chalet de l'Hôtel" and nearby "L'Ange" is praised, the on-site restaurant's inconsistent operating hours have led to some dissatisfaction. Nearby dining alternatives, however, often fill this gap effectively.
Room experiences vary with many guests praising the cleanliness, comfort and modern renovations. Spacious, beautifully decorated rooms with balconies and good air-conditioning are frequently highlighted. Some guests, however, find the rooms basic or in need of updates. Minor maintenance issues and occasional lapses in daily cleaning are noted but do not overshadow the overall positive impression of the accommodations.
The hotel's cleanliness is a standout feature with top-notch maintenance apparent in both the rooms and common areas. This extends to the spa and pool, where guests consistently praise the cleanliness and serenity. The spa, featuring a heated pool, steam rooms, saunas and whirlpools, is a major highlight, offering a relaxing and well-maintained retreat.
Staff at Hôtel Restaurant Les Alizés are often described as friendly, helpful and professional, significantly enhancing the guest experience. Although some guests have encountered less enthusiastic service, these instances are relatively rare.
The WiFi service, however, is a notable drawback with frequent connectivity issues and slow speeds being common complaints. Despite these challenges, guests find reliable alternatives in 4G service.
Families are well-catered for with amenities like a playground and spacious family rooms making the hotel a pleasant choice for those traveling with children. The environment is supportive of family needs, ensuring a comfortable and enjoyable stay.
The hotel’s beds receive mixed feedback. While some guests find them clean and firm, others report discomfort due to hardness and noise, suggesting a need for updates.
Overall, Hôtel Restaurant Les Alizés offers good value for money that aligns closely with its three-star rating. It provides a tranquil, clean and hospitable environment, making it a reliable choice for travelers seeking relaxation with convenient access to regional highlights.
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