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Summary of reviewsBest Western Plus Hinton Inn & Suites earns high praise from guests for its overall experience, focusing on comfort, cleanliness and friendly service. The conveniently situated hotel, located near the highway and just an hour's drive from Jasper National Park, provides a practical choice for travelers looking to avoid the high-season prices of Jasper. Despite its distance from the park, the hotel’s quiet setting and accessibility to local amenities like grocery shops and restaurants make it a popular option.
Guests rave about the breakfast offerings, highlighting the variety and quality, including a well-loved waffle bar, hot eggs and sausages, enhanced by an espresso machine. While some visitors find the breakfast area crowded during peak times, the consensus points to a delightful and satisfying experience.
The rooms are lauded for their cleanliness, spaciousness and modern facilities. The presence of kitchenettes in some rooms adds convenience, further complemented by the comfortable beds and quiet surroundings, ensuring a restful stay. The large, well-maintained bathrooms and the modern decor contribute to the overall positive impression.
Guests consistently commend the staff for their friendliness and professionalism. The team, described as amazing, courteous and attentive, enhances the guest experience. Specific staff members receive accolades for their helpfulness and dedication, making guests feel welcome and valued.
The pool and hot tub area, though occasionally noted as small or overcrowded, generally receives positive feedback, especially from families with children. Cleanliness and the hot water spa are appreciated, though some guests mention occasional maintenance issues.
Overall, Best Western Plus Hinton Inn & Suites impresses with its combination of clean, comfortable rooms, friendly staff and practical amenities, making it a reliable choice for travelers seeking a convenient and pleasant stay near Jasper National Park. Show more
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Hotel with EV Charging Stations
Provides EV charging for guests. Its location in Hinton makes it ideal for those exploring the outdoors with electric vehicles.
3-Star Hotel
This hotel provides comfortable accommodations and consistently receives good reviews. It also offers breakfast options.
Hotel for Honeymoon
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Free Wi-Fi
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Queen Room with Two Queen BedsThis air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Queen Suite with Two Queen Beds with Sofa BedThe air-conditioned suite features 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. The suite provides a tea and coffee maker, a wardrobe, a sofa, a carpeted floor, as well as a flat-screen TV with cable channels. The unit offers 3 beds.
Queen Room with Two Queen Beds and KitchenetteThe spacious quadruple room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The quadruple room provides a wardrobe, a sofa, a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 3 beds.
King Mini Kitchen Suite w/SofabedThis suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. Guests can make meals in the kitchenette that has a stovetop, a refrigerator, kitchenware and a microwave. The suite features air conditioning, a tea and coffee maker, a wardrobe, a sofa and a flat-screen TV with cable channels. The unit has 2 beds.
Queen Room with Two Queen Beds with SofabedIn the well-equipped kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned family room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 3 beds.
Deluxe King SuiteThe air-conditioned suite features 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. The suite provides a tea and coffee maker, a wardrobe, a sofa, a carpeted floor, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
Queen Suite with Two Queen Beds and KitchenIn the well-equipped kitchenette, guests will find a stovetop, a refrigerator, kitchenware and an oven. This air-conditioned suite includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
King Room with Sofa BedThis air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Double Suite with Two Double beds and KitchenThis suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. The well-equipped kitchenette has a refrigerator, a dishwasher, kitchenware and an oven. This suite is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a sofa. The unit offers 4 beds.
King Suite with Sofa Bed and Full KitchenThe air-conditioned suite has 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. Guests can make meals in the kitchenette that has a stovetop, a refrigerator, a dishwasher and kitchenware. The suite features a tea and coffee maker, a wardrobe, a sofa, a carpeted floor and a flat-screen TV with cable channels. The unit has 2 beds.
Queen Room with Two Queen Beds - Disability AccessThis air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
King Room with Roll - In Shower - Disability AccessThis air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
King Room with Sofa Bed - Disability Access/Non-SmokingThis air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Guest Reviews
8.5
Very Good
Location
Nestled quietly near the highway, Best Western Plus Hinton Inn & Suites offers a practical and convenient location for travelers seeking proximity to Jasper National Park without the high-season price tag. Although the hotel is about an hour's drive from Jasper, many guests find it an acceptable compromise for clean, spacious and quiet rooms. The property is easy to find and located just outside the center of Hinton, making local amenities such as grocery shops, restaurants and Rickys Grill easily accessible within minutes. Despite the distance from Jasper, guests appreciate the hotel's good access to both local and national parks. With modern facilities like a spotless pool and hot tub, the location proves handy for visitors, though breakfast can be crowded. For those aiming to explore Jasper while avoiding steep accommodation costs, this hotel is a favorable choice.
Breakfast
The breakfast at the Best Western Plus Hinton Inn & Suites receives largely positive feedback from guests, praising its variety and quality. Many reviews commend the ample options available, including a well-liked waffle bar, hot eggs and sausages. Positive remarks highlight the deliciousness and richness of the breakfast with some even calling it the best they've had at a hotel. The presence of an espresso machine and other delightful amenities enhances the experience, making breakfast enjoyable and satisfying.
Guests appreciate the cleanliness and maintenance of the breakfast area, though there are recurring concerns regarding its limited seating capacity and overcrowding during peak times. Some visitors find the breakfast room to be chaotic with long lines and insufficient space detracting from the experience. A few mention that the food options were repetitive over extended stays and note a need for more greens and environmentally friendly cutlery.
Despite the occasional drawbacks, the overall consensus is that the breakfast at Best Western Plus Hinton Inn & Suites offers good value for money with a variety of tasty options that cater to different preferences.
Rooms
Best Western Plus Hinton Inn & Suites offers a range of appealing features as mentioned in guest reviews. The rooms are frequently appreciated for their cleanliness and spaciousness with many guests noting the large and comfortable accommodations. The bathrooms, similarly, are described as big and clean, contributing to the overall satisfactory experience.
The availability of spacious kitchenettes in some rooms is a noted perk, allowing guests the convenience to prepare simple meals. Additionally, the hotel boasts modern, well-kept facilities including a good pool and hot tub, which enhance the comfort and relaxation for visitors.
Comfortable beds and quiet rooms ensure a good night's sleep and the well-lit parking lot adds a feeling of safety and security. While some guests found the location to be a bit farther from the park than expected, the majority were satisfied with the overall amenities, including a varied and well-received breakfast.
On the rare occasion, guests mentioned minor issues like a clogged toilet or incomplete room cleaning, but these instances seem to be exceptions rather than the rule. Friendly and helpful staff are also consistently praised, contributing to an overall positive stay at the hotel.
In summary, Best Western Plus Hinton Inn & Suites impresses with its large, clean and comfortable rooms, making it a reliable choice for visitors seeking convenience and comfort.
Beds
Guests frequently highlight the comfort of the beds at Best Western Plus Hinton Inn & Suites, often describing them as very comfortable, super comfy and exceptionally comfortable. Many reviews also note the spaciousness and coziness of rooms, such as the King Room, which features a large size and a couch. Despite the predominantly positive feedback, a few guests mention that the beds and pillows could be firmer, pointing out that the mattresses and pillows were too soft for their preference. Overall, the general consensus suggests that most guests found the bedding conducive to a good night's sleep.
Cleanliness
The Best Western Plus Hinton Inn & Suites has impressed guests with its high standards of cleanliness and modern facilities. Visitors frequently mention that both the rooms and the overall property are exceptionally clean and well-maintained. The rooms are described as spacious, comfortable and well-lit, contributing to an inviting atmosphere. The hotel features modern décor and has been praised for its fresh and updated look. The staff consistently receives high marks for their friendliness, courtesy and attentiveness, enhancing the overall guest experience. Additional amenities like a good breakfast, a nice pool and a well-lit parking lot add to the convenience and satisfaction of the stay. Family-friendly and welcoming, this hotel has left a positive impression on its guests through its commitment to cleanliness and service.
Staff
The staff at Best Western Plus Hinton Inn & Suites consistently garnered high praise in guest reviews. Described as amazing, friendly and helpful, the team demonstrated exceptional courtesy and attentiveness. Guests highlighted the professionalism of the staff, who were always calm and courteous, even during busy times.
Visitors were particularly impressed by individuals like the Asian lady in the breakfast area, who was noted for her sweetness and tireless efforts to keep everything in order. Front desk personnel, including a standout named Kyle, received accolades for their helpfulness. Families appreciated the friendly cat in the parking lot, which added a touch of joy to their stay.
While the majority of feedback was overwhelmingly positive, pointing out the friendliness and efficiency of the staff, there was a hint of criticism about a lack of attention to detail given the room price. Despite this, the consensus is clear: the staff at this hotel go above and beyond to ensure a pleasant experience for their guests.
Pool
The pool area at Best Western Plus Hinton Inn & Suites receives a mix of feedback from guests. Many appreciate the pool and hot tub, noting that kids particularly enjoy the amenities. The hot water spa next to the pool is highlighted as a popular feature. Cleanliness of the pool is a noted positive aspect.
However, some reviews mention that the pool can feel small and overcrowded at times. There are also occasional issues with the pool's temperature and maintenance, as some guests found it to be cold or closed for repairs. Technical problems occasionally affected the whirlpool and heating mechanisms of both the pool and hot tub. Despite these issues, the pool area generally garners favorable comments for its overall enjoyment and relaxing features.
Yes, Best Western Plus Hinton Inn & Suites has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Best Western Plus Hinton Inn & Suites.
No, Best Western Plus Hinton Inn & Suites doesn't allow dogs.
No, parking facilities aren't available at Best Western Plus Hinton Inn & Suites.
Yes, Best Western Plus Hinton Inn & Suites has a gym.