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Summary of reviewsNestled in a peaceful village, St Hildas Complex offers a fantastic location for both relaxation and exploration. Guests consistently praise its beautiful and serene surroundings with easy access to stunning coastlines and scenic walks along the Cleveland Way, making it an ideal base for nature lovers. The location is convenient with nearby amenities, such as shops, pubs and bus connections to popular destinations like Whitby, Staithes, Runswick Bay and Sandsend. Ample parking is also noted as a significant advantage for those traveling by car.
Guests have a mixed but generally positive response to the continental breakfast. Appreciated for its quality and variety, it includes freshly prepared fruit, pastries and cereals, adding a delightful touch to the stay. The flexible option to dine in designated areas or in-room adds to the comfort and convenience. However, some guests felt the breakfast offerings could have been more extensive.
While the hotel does not serve dinner, nearby dining options come highly recommended. The Badger Hounds and a couple of local pubs offer excellent food and drinks, though bookings are advisable due to specific opening times. The nearby co-op in Staithes serves last-minute needs and the convenient bus stop simplify travel to Whitby and other locations.
The rooms at St Hildas Complex are a standout feature with luxurious, themed decor that leaves a lasting impression. Each room is meticulously crafted, creating a unique and cozy atmosphere. The clean, well-presented rooms boast high-standard furnishings with notable mentions of the Reykjavik and Venice rooms for their beautiful presentation and comfort. The bathrooms, equipped with waterfall showers and jacuzzi spa baths, add to the luxury experience.
Cleanliness is consistently praised with the property described as exceptionally well-maintained. The combination of cleanliness and the fun, quirky room designs ensures a comfortable stay. The accommodating staff, frequently highlighting the phenomenal hospitality of the on-site manager, Debbie, significantly enhance the positive guest experiences. The friendly demeanor and exceptional service provided by the entire team contribute to the hotel's welcoming atmosphere.
Visitors often rave about the super comfy beds, particularly the super king-size options with remote controls. The soft sheets and spacious rooms enhance the sleep experience, leaving guests well-rested and satisfied.
St Hildas Complex is an excellent choice for couples seeking a serene and intimate retreat. The adult-only environment, combined with quiet ambiance, spa baths and beautiful countryside setting, creates a perfect romantic getaway. Highly recommended for those looking to escape the hustle and bustle, St Hildas Complex promises a restful and memorable stay ideal for couples. Show more
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Categories
Hotel for Adults Only
St Hildas Complex stands out as an excellent choice for couples seeking a serene and intimate getaway. The adult-only atmosphere enhances the intimate setting, making it perfect for couples. The venue's quiet ambiance ensures restful nights.
Luxury Hotel
Hotel for Honeymoon
Romantic Hotel
Hotel with Free Wi-Fi
Small Hotel
5-Star Hotel
Room Types
Superior SuiteThe spa bath and fireplace are the standout features of this suite. The suite features 1 separate bedroom and 1 bathroom with a hairdryer. This suite provides a tea and coffee maker and a TV. The unit offers 1 bed.
Superior SuiteGuests will have a special experience as this suite provides a spa bath and a fireplace. The suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. This suite offers a tea and coffee maker and a TV. The unit offers 1 bed.
Deluxe Double RoomThe double room has private bathroom fitted with a bath and a hairdryer.
Deluxe Double RoomGuests will have a special experience as the double room features a fireplace. The double room features a private bathroom equipped with a bath and a hairdryer. This double room provides a tea and coffee maker, a TV and garden views.
Deluxe Double RoomThe double room offers a tea and coffee maker and heating, as well as a private bathroom boasting a bath. This double room features a TV.
Deluxe Junior SuiteThis suite has air conditioning, seating area, private entrance and features a spa bath.
Deluxe Junior SuiteThis suite features a hot tub. Boasting a private entrance, this spacious suite also features 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. This suite has a tea and coffee maker, a wardrobe, flat-screen TV, as well as wine/champagne for guests. The unit has 1 bed.
One-Bedroom CottageThis bungalow has a dishwasher, oven, sofa and features a hot tub.
Executive SuiteFeaturing a private entrance, this spacious suite also consists of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. Guests can make meals in the kitchen that is equipped with a refrigerator, kitchenware, an oven and a microwave. This suite features a tea and coffee maker, a wardrobe, flat-screen TV with streaming services, as well as wine/champagne for guests. The unit offers 1 bed.
Deluxe Junior SuiteFeaturing a private entrance, this spacious suite also consists of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. This suite features a tea and coffee maker, a wardrobe, flat-screen TV with streaming services, as well as wine/champagne for guests. The unit offers 1 bed.
Deluxe ApartmentThis chalet offers a hot tub. Offering bathrobes, this chalet includes a shared bathroom with a shower and slippers. Guests will find a refrigerator, a dishwasher, kitchenware and an oven in the well-equipped kitchen. The chalet also has a barbecue. This chalet features a washing machine, a tea and coffee maker, flat-screen TV with cable channels, as well as wine/champagne for guests.
Guest Reviews
9.4
Excellent
Location
Nestled in a peaceful village, St Hildas Complex boasts a fantastic location for both relaxation and exploration. Guests consistently praise it for its beautiful and serene surroundings, offering easy access to the stunning local coastline and a plethora of scenic walks. Positioned conveniently along the Cleveland Way, it’s an ideal base for avid hikers and nature lovers. The area is well-connected with a bus stop just steps away from the main driveway, providing straightforward routes to popular destinations like Whitby, Staithes, Runswick Bay and Sandsend.
Visitors appreciate the close proximity to local amenities, including shops, pubs and a chippy, which add to the convenience of the stay. The quiet village setting creates a perfect retreat from the hustle and bustle, making it an idyllic getaway spot. Additionally, ample parking is a notable perk for those traveling by car. Whether seeking tranquility or embarking on outdoor adventures, guests find the location of St Hildas Complex to be exceptional for fulfilling a variety of travel needs.
Breakfast
St Hildas Complex offers a continental breakfast experience that has received mixed feedback from guests. On the positive side, many guests appreciated the flexibility of either collecting breakfast to enjoy in their rooms or dining in a designated area next to the reception. The selection of breakfast items, such as freshly prepared fruit, pastries, toast, cereals and juices, received commendation for quality and variety. Many found the breakfast to be a delightful and unexpected extra with some describing it as one of the best continental breakfasts they've had. The relaxed atmosphere and the option to take breakfast back to the room added to the comfort and appeal. However, some reviews pointed out that the breakfast, though often complimentary, was at times perceived as basic or underwhelming. There was no option for a cooked breakfast, which left some guests wanting more. Though praised for its quality, a few considered the cost of the breakfast to be a bit high considering what was offered.
Dinner
St Hildas Complex offers a tranquil escape, perfect for a night away from the children. While the hotel does not cater to cooked meals and dinner can’t be had on-site, there are several dining options nearby that truly elevate the experience. The Badger Hounds in the village comes highly recommended for its amazing food and drinks. Additionally, there are a couple of great local pubs offering homage food, although it's worth noting that these restaurants often require booking and have specific opening times.
For convenience, there’s a co-op nearby in Staithes for any last-minute needs. Though getting a taxi to the property can be challenging, the bus stop just outside the complex makes for an easy 30-minute ride into Whitby, stopping at many great locations along the way. So, while dinner options might be limited directly on site, the surrounding area and its culinary delights make up for it.
Rooms
St Hildas Complex offers an extraordinary stay with its luxurious, themed rooms that leave a lasting impression on guests. Each room stands out with its sumptuous and elegant decor, meticulously crafted down to the smallest detail, creating a truly unique and cozy atmosphere. The rooms are incredibly clean and immaculately presented, boasting high-standard furnishings and luxury fittings.
Particularly noteworthy are the Reykjavik and Venice rooms, which consistently earn high praise for their beautiful presentation and exceptional comfort. The thematic elements in each room add a fun and distinctive touch to the experience, making them both visually appealing and enjoyable.
Bathrooms in the rooms are notable for their great waterfall showers and lavish jacuzzi spa baths, although some rooms feature baths placed within the bedroom itself. This unique layout might not suit everyone, particularly if a separate shower space is preferred.
Despite minor critiques about room lighting and storage options, the comfortable beds and large bathrooms—especially those in the themed suites like LA and Marrakesh—provide an excellent escape. Staff at St Hildas Complex are attentive and dedicated to ensuring a fantastic stay, further elevating the overall experience. This lovely, quirky family business truly understands how to blend comfort, cleanliness and creativity in a way that exceeds guest expectations.
Beds
St Hildas Complex boasts rave reviews for its beds, consistently described as super comfy and exceptionally comfortable. Guests frequently mention the super king-size beds, often with remote controls, that add a touch of luxury to their stay. The super-soft sheets are not only comfortable but also have a pleasant aroma, contributing to an inviting sleep environment. The spacious and comfortable rooms, coupled with the comfortable and big beds, ensure that visitors sleep like royalty. Most reviewers highlight how rested and refreshed they felt, emphasizing that the comfortable beds significantly enhanced their overall stay experience. While there were a few mentions of beds not meeting expectations, the overwhelming sentiment is one of satisfaction with the superior comfort and quality of the beds at St Hildas Complex.
Cleanliness
St Hildas Complex shines in the realm of cleanliness, consistently impressing guests with its immaculate upkeep. The property is described as exceptionally clean with rooms often referred to as spotless or immaculate. Guests appreciate the beautiful, clean and comfortable environment, highlighting the meticulous attention to detail in maintaining cleanliness. The staff are noted for being welcoming and accommodating, which adds to the overall positive experience. Whether it's the beautifully themed Venice room or any other part of the hotel, each space is kept spotlessly clean, ensuring a comfortable stay for all. The quirky and fun room designs, combined with their cleanliness, make for an enjoyable and memorable stay.
Staff
The reviews for St Hildas Complex consistently highlight the exceptional service provided by the hotel staff with frequent mentions of Debbie, the on-site manager, for her phenomenal hospitality. Guests repeatedly praised her friendly and welcoming demeanor, noting that she went above and beyond to ensure their comfort. Debbie's efforts in making guests feel at home, combined with thoughtful touches like providing a bottle of milk, left a lasting impression on many visitors.
The entire team at St Hildas Complex received numerous accolades for being friendly, helpful and professional. Staff members were described as consistently providing excellent service, offering valuable local information and handling requests promptly and efficiently. The warm and welcoming atmosphere created by the staff significantly contributed to the positive experiences at the hotel.
Guests also commended the staff for their exceptional customer service, describing them as lovely, kind and always willing to assist. Whether it was offering suggestions or ensuring all needs were met, the friendly nature and hard work of the staff were key highlights of the stay at St Hildas Complex. The consistent praise for the staff underscores their dedication to creating a memorable and enjoyable guest experience.
Adult Only
St Hildas Complex stands out as an excellent choice for couples seeking a serene and intimate getaway. With a great spa bath and beautifully quiet rooms, guests can expect a very private and secluded experience. The adult-only atmosphere enhances the intimate setting, making it perfect for couples. The venue's quiet ambiance ensures restful nights, adding to the overall charm of the hotel. For those looking to escape the hustle and bustle, St Hildas Complex offers a tranquil retreat ideal for romantic stays.
Romantic
St Hildas Complex offers a perfect retreat for couples looking for a quiet and romantic getaway. Situated in a beautiful countryside, the hotel provides a serene environment ideal for a romantic night. The rooms are decadent and classy, making them perfect for a couples break. The staff, described as super welcoming and friendly, enhances the overall experience. Whether for a one or two-night stay, St Hildas Complex is highly recommended for young couples seeking a quaint and romantic escape.
No, St Hildas Complex doesn't have any pool.
No, a spa isn't available at St Hildas Complex.
No, St Hildas Complex doesn't allow dogs.
No, parking facilities aren't available at St Hildas Complex.